Bet365 Review

Can't get any help phones just ring and ring and ring cant get onto live chat they want me to log in then won't accept login details have had to open acc with sky bet but now can't get my money out of bet 365 acc

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The site is horrible awful and horrendous they closed my account forever all because I had anxiety they are such a horrible company and need closing down fast someone need to shut there whole business down

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Disgusting site it never pays out I am very surprised why this company have never been investigated by the gaming commission or any appropriate authorities ..There is no fair play on this site you will always be chasing your losses .Please steer clear

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This site is unlawfully cancelling people's accounts because they have mental health problems and refuse to pay back £270.29 which I won and sent a withdrawal request leading me to be hospitalized they are being anti mental health

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My account lasted 7 days and i actually lost £300 during that period. All i did was target the enhanced odds races where they offer top 4 quarter place. Clearly despite making offers on such races they have no intention of allowing customers to just bet on these races. The last bet i tried to place was on a 5 to 1 shot, the computer said i was allowed £1.50 each way on it. Shops do not ban me if i only use them when sales are on. The government needs to step in. B365 exploit those who do not know how to gamble and prevent those that do. How is this fair trading? And Denis Coates the owner is worth 12 billion. It is all wrong.

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Don’t waste a penny on online card games, as rigged as hell just look at the reviews! Verging on disgraceful

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Carson Wentz first touchdown scorer
Won a $30 bet last night when wentz got the first touchdown of the game at +3300 and they voided it after the fact saying they gave the wrong odds. I’m sure they happily took everyone’s bets who lost. Bunch of
Scam artists, find a different Sportsbook who honour their bets and faults

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Hi im new account open ……no credit card and no bank statement.is ok

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True. The platform is useless completely.

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Worst casino ever, total junk, customer service crap and casino just as crap. Waste of time!!!

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I’ve had a few betting accounts and always favoured bet365 and thought their app was great. The new app is so bad that I’ve stopped using bet365.

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A bit more about how bad and scam is bet365.

Bet365 is the best company for losers, in case you make profit they will pay you, but they reduce your stakes per bet and then they will just lock you in all of the ways, like you want make a deposit and for over a month you have a message saying that you are over the deposit limit for a month.

I have made 7.500€ profit in less than a week, after that the volcano started inside of their office blocking me everywhere and not answering messages and emails.

The important thing to note here is, if you are going to lose, bet365 is good for you… if you want earn money and/or make life of it, forget it as they don’t want clients to have profits.

Unfortunately it is the betting business.

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Ow wow! The best betting company has literally gone into worse! I used to love this company until recently where the customer service has literally been shocking. Aholes are calling me a liar, cutting conversations short, arguing and to make things even worse they put a sorry or please or thank you at the end of every sentence like that's going to help. BET365 YOUR THE AC MILAN OF BETTING. ONCE GREAT NOW ABSOULETLY SHI. OH AND THANK YOU

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It's about time people came forward bet365 are a dirty company only care about themselves they basically exposing me as a lier 4th time in two months my accounts been closed its a joke so unhappy

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I started betting months ago, my account was charged $ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called green_tipp, the guy games are nerve-wracking !!! .. I have won more than $ 75,000 just within the last 3 weeks, and guess what?, He does not 'If you do not charge a penny for his game, you only pay him when you win!
I would definitely recommend you guys to go and check him out on Instagram.

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Wow so many people are coming forward exposing bet365s joke of a business. I thot it was only the problems I had but it seems bet365 is a mess in every department

I’m not surprised and I’m happy there being exposed. I wish I could say I’m over the crap they’ve put me thru

Sometimes it does hit me out of the blue cause I’ve been a loyal customer for so long.

I’m glad my accounts been closed for a while. I just think there running a dirty business and made me so mad how they get away with stuff.

I wish other customers would read these reviews and close there account. It’s a dirty sly business there running.

I still haven’t received an apology and at this point I could careless. I can go on and on in detail of almost every section how it’s fraud.

If your going to use bet365 just bet games u can actually watch cause they’ll mislead u

I once once bet in an Unknown basketball league which by some miracle I lost and didn’t know how I could of lost such a lead.

I searched the Internet looking for the score for an hour and couldn’t find it. That’s just one of many things I found fishy.

I called customer and they said I could just call them for the score. Oh ya I really trust u guys.

These guys have zero credibility with me. Hey bet365 and ms billionaire Coates u better start running your business properly.

U see the pandemic going on living in bible days. Thieves never go unpunished and u might be filthy rich and too comfortable to care but it won’t last forever.

U cheat your customers on slots machines, poor customer service, the worst supervisors and lastly that joke of a game u call black jack.

U think people don’t realize your cheating them when in a dealer hits 20 or higher 98 percent of the time

U should be ashamed of yourself.

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This new app update as so slow and I tried 3 times to add money into my account last night no luck , but I open the account this morning to find that the 3 attempts did actually work and the money has been taken , goals scored and the time are not updated until you log into app ,before you could press one button and log in now your pressing several as if it’s delayed on purpose what a crap 💩 update this is

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poor customer service. speaking to someone on live chat. called me a lier. i couldnt see my bets she said i could. then she just left chat.

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Bet365 AU CANCELLED my account due to me having 6 live doubles into the Masters Golf!!

Cannot view my LIVE open bets to monitor.

Criminal.

How can this be allowed on any betting site?

A bet accepted should be monitored by the player until the bet expires!!!

365 closing accounts daily ( with so called “problem customers” as exposed on the ABC television AU ) on the pretence you have a ‘gambling problem’.
Ex employee exposed 365 AU practice to eliminate “winning customers”.

Played their game when I received a phone call.
Phone ”interview” for 1/2 an hour (taped for future reference) …provided bank statements on request with significant cash balance etc & informed them I was more than happy to cease using their site but expected to be able to monitor open bets until they expired.

They still closed my account albeit I have significant doubles that are very much alive.

Photographed the alive doubles & returns ( first legs successful ) as I smelt a very large RAT.

80% of players on this platform have gone out of their way to give 365 the minimum star rating – extraordinary percentage on over 1K+ voices globally.

Happy to discuss same with any media or government authority to eliminate this despicable practice for genuine punters.

Taken the issue up with the Northern Territory Government ( AU authority for 365 ) as their corrupt practices must be exposed.

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The Bet365 app has become slow , unresponsive and utterly useless. Who ever changed it should be sacked. Will stop using it as it is awful

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New app is an absolute nightmare. You have to keep logging in and out to update results and your starred horses do not show up on the race card. Messaged them but to no avail. Been a customer for 15 years but not for much longer.

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Customer for many years. I moved from the Uk to Cyprus and my location was changed. I can deposit from anywhere but when it comes to withdrawal then they are just i diots. I made a withdrawal of 50 € to my uk bank account and the same day i did another €180. The 180 never came and they are asking me for 100 documents that i presented to them and its taking over a month for them to do the transfer. Customer service is Ignorant and rude as they dont answer a bloody common question you ask them. Like: why my first withdrawal went through and on the second one done in the same day after being in Cyprus for over 3 years its not allowed. They just give formal answers and nobody cares. I send 10 messages with the same questions and about where is my 180 and they only reply that my KYC are correct and i am veryfied. Nothing about my €180 that i am waiting for a month now.
WORST customer service ever.

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At first when I started betting with bet365 I was recording much losses till I got a tipster on Instagram by the name EDDY_TIPS who do give me fixed correct scores for payment afterwinning, for a month now that I have worked with him I have made millions of dollars with his fixed matches .he made me to understand that fixed matches do exist and he proved it to me that he is hundred percent real!!!! Thanks to bet365 for fast payout

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Bet 365 in my experience are WORSE than worse.
I opened an account and everything appeared to go through smooth as silk. I deposited £100.
Later in the day I fancied a bet but couldn't log on to my account just opened. I tried several times without
succes. I then telephoned customer services and had to wait some 20 mins to speak with somebody.
I then was told by some jobsworth my account was blocked and I needed to send proof of identity before I could use it. I argued to no avail that £100 was taken from my account without need for further identity. I then emailed instructing the £100 be paid back into my account using 'same' data I gave allowing Bet 365 to take £100 from my account. I told them the mustard cuts both ways – what's sauce for the goose is sauce for the gander. No, still insisted I send further proof of identity 'before' my money would be returned, which on principal I will not send. If push becomes shove shove I will argue my case in the small claims court. Summing up I only have my self to blame because I was warned not to have any dealings with this cowboy outfit. Hope this serves as a timely warning to others.
TONY MATTHEWS

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The app update is total $hit and it doesn’t allow you to make bets. It’s so complicated and I can’t even find a way to place a football bet. Also considering the amount of money bet365 makes can’t they make the app UK focussed? It’s called f00king FOOTBALL, not soccer!

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U know after reading someone’s review I forgot to mention in sports book they give u a 5 dollar free bet

Just the fact they only give 5 dollars is a joke to begin with but would u believe u have to win the bet first before u can keep the 5

It’s a real joke how these scammers are changing.

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I have left a one star expereince only because nil is not available. I reveived an email from bet 365,saying that they were restricting my account until someone speaks to me about my account on the phone. You then have to arrange a call back which gives a waiting time of 72 hours. Having done that through live chat, I called on the third day of waiting, to be told that the call back was not recorded and I had to wait another 72 hours. I cannot believe that there was no one at bet 365 available to fast track a call back for me, given my circumstances. Bet 365 has gone down considerably in my estimation and would not ever recommend them as a good betting service. Inidentally they do not "restrict" your account, the correct word is "freeze."

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New App does not work. On horse betting on an IPhone 6S it fails to show updated Account Balance after placing a bet, and it fails to show Settled or Unsettled Bets with any consistancy. It's a pity, you can't rate this App with NO Stars.

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Horrible update can’t make bets missing games etc.

About to lose me as a better.

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This is a joke of a company that will almost immediately restrict you as soon as you start to bet on their 4/1 or ITV 4/1 horse racing promotion.

After multiple wins, I received an email stating that all my betting concessions were removed and was stake restricted to pennies.

What beggars belief is that if they decided to use their brains, they could just say “ Sorry Sir, you have won enough now and you can continue to use the site, but we don’t want you participating in this promotion anymore”.

Instead I was totally restricted throughout the site and cannot even place a bet on the football.

Why offer a promotion and then restrict customers when they make a profit?

Why not just state in your terms this terminology as an example: you may take part in this promotion for two or three times and when completed, you will no longer be eligible. How difficult would that be?

I cannot believe a multi- million pound company is so foolish and would risk losing so much other potential revenue from “restricted customers” where these same customers may spend thousands in their online casino and on other sporting events but cannot do this due to being restricted because of a promotion that Bet 365 is offering in the first place.

The truth of this appears to be that Bet 365 only offers these promotions to rope customers in, hoping they will mainly use the online casino under the pretence of being a major sportsbook with decent promotional offers. As soon as a customer wins regularly on the sportsbook, they will be restricted.

It’s a shame that the industry in general seems to be following this model but I would have not been expected a major player such as Bet 365 to be so petty.

These restrictions come under the form of “trader reviews”, which are irreversible and no correspondence is entered into or entertained. What a farce.

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Disgrace of a online casino , I play card games and as bent as your ever come across ! Literally sit and watch house turn 21 repeatedly, if they had 20 and needed a ace to get 21 they’d get it! Pathetic excuse of a online casino, shame as sports side not bad

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New update is disgraceful and whoever designed it needs put down! Why try fix something that wasn’t broke. Gone from best app to worst app overnight. Sort it out you fools!

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Worst betting website/app period! Yes they have wide variety of markets but they counter all that stuff by giving you rubbish odds, they’re markets are garbage, even worst I’ve heard many betting sites give you offers, bonus bets, but all they give you are rubbish promotions, laughable garbage. A joke of a betting website period, go somewhere else seriously, coming from someone that been with them for 8 years.

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They used to be the best on the market, but they changed a lot recently.
Live matches are being cancelled randomly – cashout becomes impossible. Bonuses are harder to obtain, you can't cashout them, unless your team is close to winning.
If you win money before sending them your id scan, they won't pay your winnings.
Less matches available for live betting… these are just some of their techniques, stay away from this so called company..

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Bet365 app has been down on numerous occasions over the last few weeks for long periods of time which has meant you cannot place bets or access your funds which is appalling and they have now upgraded their app which is rubbish as it doesn’t update bets, balances,results Etc without keeping logging off and logging on again and is now only available in portrait format which is inconvenient on an iPad

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Seems Bet365 only offer cash out bets when it suits them , did two 14 team accas tonight 13 wins on each not offered cash out once on either of them !! Shop around find a bookie that plays by the rules!!!

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Never win any large amount of money because u will wait a lifetime to get it poor customer services just lie to you and talk different time frames

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This is the worst app I have ever seen going from 100% great to 0% shambles. Who ever thought of this design needs shooting! Odds all over the place! Slow! Cannot find what you want! And customer service keep saying they have passed it on! Yet they have clearly not taken this on board that 80% of people have complained !!! The new app is rubbish…

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Bet365 are real cheaters.
I deposited through astropay and I doubled my bankroll.When I tried to withdraw through Skrill account,they closed my account.Iam continuous ly following them,they are only providing option to withdraw through wire transfer,which not a good option for Indians.Indian banks don't accept money from bookmakers.
Dear Indians I advise you to not to go with bet365,chose any other bookmaker.

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Bet365 your new app is terrible
I use just for horse racing and is so frustrating to use old one was much better

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These guys don't need any new customers. They are overloaded with existing customers and loads of money. I opened an account recently and finally not able to use it due to their logicless deposit limits. They set up my 7-day limit as €6,022,532 and a 30-day limit as €23. I don't know which genius person or algorithm set that. When I chatted with their customer support, they were least bothered and wanted me to beg to increase those limits by calling on their phone number. i dont understand their logic behind that and decided to not use this website anymore.

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I use their official website rather than the app because apps has many issues frustrating customers. Their new update is not likeable by many. The customer service is active, they have an email address, Live Chat 24hrs & phone numbers. Their withdrawals and deposits are a quick method and customers must be verify to withdraw. The payment for withdrawal will be in your account immediately after the game(s) is finished.

Sometimes they offer a $5.00 live-in- play bet in particular games,(single matches) if you wager in the market pre-betting with your own money they claimed they are offering their $5.00 to you. The fact is, this is not true. If you win the bet using their $5.00 live-in-play which they claimed they give it to you. You will be paid only the payout and not the stake.
For example let us say the payout is $100.00, you will be paid $95.00 and they will deduct their $5.00 from your account & if you lose the bet, it still will be deducted. You CANNOT withdraw their $5.00. How could they be offering something & then taking it back?
What they are actually doing is lending the punters $5.00 without their consent rather than giving it to them.
The only benefit for punters is they will get the payout & not their stake which is their $5.00 they lend you.
I would still recommend people to bet there but before opening an account, people should read their Terms and Conditions first.

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The new app has to be the worst ever bring back the old version asap!! I’m off to another site if they don’t sort out this mess.

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The new updated app is garbage! Slow, takes ages to put bet in that’s if it even lets you choose a selection and as for the online casino well that’s the worst in all ways! Rigged as hell and very predictable when you have 20/21 if your lucky your draw the hand! Thieving without the masks

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After watching very carefully the live casino blackjack tables. It has come to my attention that all of them are rigged 100%. the dealer will get either blackjack or 20 90% of the time. No matter how many are playing. Don't take my word for it. Go and see for yourselves. All gambling is FIXED. If it wasn't, I think the majority of us that gamble would be rich.

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The update is the worst. Have log out and delete app just to refresh my in play bets

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Used to be my go to betting app but since the update its slow, freezes, hard to navigate and in play cash outs are slow so never cash out an all round frustrating betting app, change it back BET365 ive not heard one person say anything good about it

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Absolutely rubbish please don use this bet 365,

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Absolutely rubbish
Made a withdrawal on bet365 mastercard, been waiting 6 weeks and they keep telling me the withdrawal it is under review with their payment team!
What the disgrace!
PS.
Your brand new app it is the worst I’ve ever seen!
Move on now to a different bookmaker!
Sorry

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Bunch of thieves, made a deposit which did not credited into my account and Customer Service was just ignoring my inquiry. Please stay away from this bet 365.

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