Bet365 PLAYER REVIEWS(2911)
Charles Wang Dad of Danny
24 November 2022
Comment from ca.trustpilot.com
World's worst gamble website, I deposited 500 usd to account, then can't login to system, not able to bet, not able to KYC, not customer service, no reply ur fxxking mail. no one respond to u!!! don't try!!!!!1
Dario
24 November 2022
Comment from ca.trustpilot.com
I opened account 7 days ago deposit 200 euros and since that I cant log in, it is “rewiev of my account deposit limit” it is riddicilious what they do
Ash
23 November 2022
Comment from ca.trustpilot.com
Would give zero stars if I could I don't no what has happened to this site but they have no mercy when taking deposits on the slots I play big fishing fortune and I have never won a penny since opening my account bonuses are tiny amounts and I have sat and span over £400 without a single bonus dropping or win over £20 naturally bet 365 games seem to spin 30-50 losers in a row before paying you £1 winners each time I get the bonus it's always the smallest fish caught never anything big I have never ever been in a profit once with these games your looking at atleast 20 losers between each win takes about 20 minutes to loose £130 at £1 a spin absolute scam I have played for months no matter when I play it's always the same outcome just takes and takes and takes I have yet to win in total this one game has taken over £2000 and still won't switch to winning everytime I play I loose I use multiple sites none are as poor as this do not deposit with bet 365 there rob you it's funny because I have seen someone else say the exact same this about the same game it just takes everything
John Robinson
23 November 2022
Comment from ca.trustpilot.com
I joined up with Bet365 to take advantage of their offer of bet £10 and get £50 free bets ... I put £20 into my account, made a few bets and today they closed my account with no reason given. AVOID THESE SCAMMERS!! They said i can withdraw the balance i have but when i tried it says there is a minimum of £5 ... so in effect they lied about the offer, kicked me off for no reason and now wont let me withdraw my money .... THIEVES!!!!!!!!!!!
Etienne Haddad
23 November 2022
Comment from ca.trustpilot.com
BECAUSE OF THEIR NEW POLICIES OF NO LIVE BET UNLESS YOU CALL I JUST LOST A BIG AMOUNT OF MONEY, ONE OF THE WORST THIS APP HAS BECOME.
David
22 November 2022
Comment from ca.trustpilot.com
Use Polymarket.com instead.Bet365 was flawless in the past. They block withdrawals when you win too often though.And recently (November 2022), I noticed that they haven't been able to process the withdrawals to my credit card that I used to deposit ($2600).Their payment and withdrawal system seems to have a lot of issues, so I can't recommend Bet365 if you are a winner.Crypto-native betting and prediction markets like Polymarket are way better at deposit/withdrawal.
janitta stone
22 November 2022
Comment from ca.trustpilot.com
Worse online slot ever deposit £700 to play Big Fish win nothing worse ever site I played
Anon
22 November 2022
Comment from ca.trustpilot.com
Zero stars if possible terrible company with shocking service and they lie
Meg Murphy
22 November 2022
Comment from ca.trustpilot.com
Ridiculous. I made an account last night to bet on the World Cup and woke up this morning to an email stating “due to the nature of your business” whatever the hell that means??? “A decision has been made to close your account”. Spoke to bet365 through webchat and apparently they have the write to refuse a customers business for whatever reason. Whatever the reason they refused me is I have know idea?? Literally made my account and put two bets on and that was all. Also no longer qualify for my £50 free bet since my accounts be closed HAHAHA. SO bizarre.
Jack B
22 November 2022
Comment from ca.trustpilot.com
I opened an account with Bet365 yesterday using a new customer offer and after my qualifying bet won, they immediately closed my account giving no reason as to why. When I spoke to customer service they said my account was permanently closed as a trading decision and they would not provide further information. I am unable to withdraw my money from the site. They have basically stolen £10 + my winnings from the bet I placed. Please do not use Bet365. They can close your account and take your money whenever they want, no reasons given.
alister
21 November 2022
Comment from ca.trustpilot.com
Further to my previous reviews (SEVERAL) about this company ,they have now placed restrictions on my account & at present, I am unable to use this account.I have sent them 2 emails asking them to reply & both have been ignored.On TV they advertise themselves as THE WORLDS MOST POPULAR BOOKMAKER but from what I read about other peoples experiences this is totally a false claim & they should be prosecuted.
Dinesh Adhikari
21 November 2022
Comment from ca.trustpilot.com
Every time watching snooker finals, they close the video of live broadcast at the final moment when one player is about to win and clearing the table. Such a frustration when a game is at climax. It happens not once, not twice but every time.
Dzhihan Yulkyar Halid
20 November 2022
Comment from ca.trustpilot.com
I am playing with bet365 since 2009, 10 days ago suddenly my account suspended without any reason and notice. Try to resolve with customer service and email could not. They are holding my £912 even I can’t withdraw. It’s a joke. Tuesday on my day off am gonna drive all way London to Head office . This is unacceptable. We will enjoy on Tuesday. I am going to update you guys . All the best
John McPhillips
18 November 2022
Comment from ca.trustpilot.com
Bloody awful customer service experience, blocked me from depositing even though I set my own deposit limits which they sat on their website they can't alter without the customers consent but that's just the start of their lies, also said that they would contact me within 6 days!!!!! which is currently 14 days and still nothing, also keep asking for irrelevant documents to stall for time, total tinpot operators who should be avoided at all costs, plenty of decent companies out there to do business with
Harish BR
17 November 2022
Comment from ca.trustpilot.com
Worst customer service I have experienced. I had deposited 2000k on 5th November still they are telling to wait asking for time unnecessary and they are doing nothing after giving full information about my deposit
Hang Tam
15 November 2022
Comment from ca.trustpilot.com
bet365 offer for new user is fake !System will tell u, your account is banned when you give them all your personal information. what a horrible experience.I will give it 0 star if available
Charmaine Chamley
14 November 2022
Comment from ca.trustpilot.com
Bet 365 must be the worst betting site on the planet the customer service don’t bother responding for days when they settle bets incorrectly and when they do they just say it’s right when it’s not so you don’t get your money . AVOID at all costs !
Matthew Bazeley
14 November 2022
Comment from ca.trustpilot.com
the worst customer service if something goes wrong. there are much better sites to use out there.
graham
12 November 2022
Comment from ca.trustpilot.com
ive been with bet365 years and today just got a bet that was settled wrongly and the amount of hassle to try and sort it out as now cant even pick up phone to speak to someone and its like they now make really simple disputes as hard as possible so you just dont bother with it , looks like now have to shut account as so much hassle to get something so simple resolved , its a shame as the customer service gone down hill rapidly over last year or so as they used to be able to resolve things simply and you could actually speak to someone but like most places now they not bothered about customers and just looking for cheapest way to deal with things instead of actual people dealing with customers problems .
mohamed yusuf
10 November 2022
Comment from ca.trustpilot.com
I'm writing this today to hopefully get someopinions and advice on what I should do. On October 2nd I made a parlay and won $1624 on Bet365. To this day I still haven't been paid the money I won and every time I inquire about where the money is and when it might be transferred into my account they respondsaying the same thing. They tell me they don't know where the money is and can't even give me any updates on this situation. What should I do? What can I do?
Eileen Leighton
10 November 2022
Comment from ca.trustpilot.com
£120 on big bass bonana games this morning on 50p to 60p stakes. Not one bonus. And I won about 20x in total in base games. Then moved on and to the new fishing frenzy two bonuses. One paid 3.5x and the other 10x. Absolute rip off of a website.
Chris Webb
09 November 2022
Comment from ca.trustpilot.com
To sum up gambling on Bet36519 free spins on The Dog House slotTotal returns £3.23nothing else to say!!!
Ontario Biking
08 November 2022
Comment from ca.trustpilot.com
Withdrawing is impossible. They hold your money hostage and try to send you through as many hoops as possible until you give up.DO NOT DEPOSIT your money into this app/website, plenty of better options out there.
Mark Stevens
08 November 2022
Comment from ca.trustpilot.com
micky mouse wears a bet365 wristwatch, complete shower if sh1te. avoid at all costs !!!
Mark hunter
07 November 2022
Comment from ca.trustpilot.com
Placed a bet at odds of 33-1,there was a non runner so rule 4 deducted at 25p but my bet was settled at 75p reduction
Linh Dang
06 November 2022
Comment from ca.trustpilot.com
Ok lawsuit friends, lost 3 grand in a few minutes, win ratio 1/10 spins in roulette ok I’ll lose it happens but I never went up once just 7,8,9 losses in a row. I smell corruption so contact me and let’s get them shut down. Not that we get anything back but these scum lords should feel the pain of loss. Contact me on Facebook Mark North from Toronto, Canada…if you would like some justice and if enough people speak up we can can close these clowns down. They have a 87% 1 star man what company lives if 9/10 people don’t like the company
Robo Ran
06 November 2022
Comment from ca.trustpilot.com
When you are losing it ok, but when you start winning they restrict your account, what a rubbish company!! AVOID AVOID AVOID
Jack Southern
04 November 2022
Comment from ca.trustpilot.com
Don’t ever play blackjack. You’ll never win. I’ve never seen a dealer have so many bust cards and gets 21 ALL THE TIME! Scam for sure!
James strode
03 November 2022
Comment from ca.trustpilot.com
Awful app, can never see my bets once I've spent my money, can't cash out because I don't have the ability because it wont let me see the live action, wouldn't recommend anyone to sign up for this absolute garbage
Wendy Nield
02 November 2022
Comment from ca.trustpilot.com
I love the number of slot games; graphics, no lagging BUT I just can't win a darn thing !!! I guess it's a sign !!
phil
02 November 2022
Comment from ca.trustpilot.com
I,m not going to say theyre amazing at 365 as they dont phone/email me as other casinos do at 830 in an evening lol, However had a few wins over time and the payout speed is lightening fast . Over time ive had some good bonus rounds of 2K so all pretty volatile and can hit good at any point or can be super flat. I,m seeing the negative reviews and can only think people are playing too much and expecting a win which you cant really do. They do tell you that gambling is not a way to make money so play with sensible amounts that you feel ok to loose and Could One day be super Lucky or not.
David Cox
01 November 2022
Comment from ca.trustpilot.com
Most useless app I have ever used very difficult to navigate will never use again
Ramesh K
31 October 2022
Comment from ca.trustpilot.com
Worest my feel. they don't know ,how to service to Clint. Deposited and withdrawal are not same patern .verification is unnecessary rules..very very Worrest gambling site
Mitja Bankovic
31 October 2022
Comment from ca.trustpilot.com
This is one of the worst scamming companies I have come across with.. I opened an account with them , and placed a bet, meanwhile they asked me to provide passport copy and proof of residence, which I did.The next day I have won a substantial amount , only to get an email from them my account has been permanently suspended without giving any explanation. After having a conversation with their useless customer team , they said the address I provided wasn’t correct( even though I sent them a copy of my tenancy contract and bank statement) and my account will be suspended , and I have lost my money for good.Please do not use this criminal website!
Bill BC
29 October 2022
Comment from ca.trustpilot.com
I won't be back to this sport betting casino.I've been playing online casinos for years. At the dedicated slot casinos.I win some and I lose some but I usually get some decent amount of play time for my $$ NOT at this sports casino. I've given it a fair chance. Dumped a lot of $$ and time playing slots there. Spin after spin and felt lucky to get even a small return.Avoid sports betting casino's slot games. It seems to take a lot of losing to even make one SMALL win.
Arkadiusz Brzoskowski
29 October 2022
Comment from ca.trustpilot.com
They lock the accounts without notice. bet365 sports people.The hotline cannot answer your questions.After 8 years, the account was closed. Nobody told me why.
Fedupxcustomer
29 October 2022
Comment from ca.trustpilot.com
Being a customer for over 3 years I never had an issue then last month I had few high priced wins. Not big stakes 81$ and 51$ wins then all of sudden wanted to do some gambling awareness BS. Answered every question instantly. Then my account was restricted. I ring up restrictions removed. Week later get email saying need to speak to me. They rang me I answered first call. 15 minutes asking everything from salary to house value to savings etc. got email saying everything ok sent to management to review then week later I’m restricted. No email no communication. I ring up they wanted my driving license. I sent it. Then wanted tax return. I sent from ATO showing salary with how much tax was paid. No not good enough they wanted full tax return.. For goodness sake I’m a 20$ win bet person… in end I told them to shove my account up their backsides! I don’t drink I don’t smoke I don’t do drugs… I have little flutter… then a representative says their terms and conditions they have the right.. to carry out this affordability checks.. do credit references checks…. I’m not asking for credit!!!!! I understand protocols but this is invasions of my privacy and what company has right to do a credit check when your not asking for anything.. my house value, number of properties, savings have absolutely f all to do with anybody!!!! This day and age where big companies are getting hacked…
Gilberto Fernandes
28 October 2022
Comment from ca.trustpilot.com
They make the account verification process as difficult as possible so that the users cannot withdraw their money. Today I did the Account Verification Step 2 for the fifth time and like the other times the message I received was that my document is being reviewed, and that they will contact me as soon as possible after completing the verification. Each time I received an email message saying "Thank you for providing a copy of the following document: ID card. The referred copy has been successfully verified." When I go to the site to withdraw my funds they say I have to verify my account and throw me back into Step 2 only to get me into the same loop over and over again. Bunch of unscrupulous thieves!!!
Paul B
27 October 2022
Comment from ca.trustpilot.com
Cash out and then find 365 wants there money back , To be fair the bet lost at the end of the game , but whilst the game was LIVE I was offered a cash out bet virtually to the full amount of the winnings, after cashing out and the bet ending 365 took back winnings and put my account into a negative balance after I had withdrawn money from my account, surely snooze you lose ,, so beware 365 will make cash out terms in their favor and not honour live bets .
Sahil Vora
27 October 2022
Comment from ca.trustpilot.com
BET365 CUSTOMER SUPPORT IS HORRIBLE, I HAVE DEPOSIT 50,000 VIA UPI TO CHECK AS I WANTED TO HAVE SOME EXPERIENCE BUT THEY ARE REAL THEIVES THEY HAVE ASKED FOR ALL INFORMATION AND I HAVE PROVIDED EVEN THE BANK STATEMENTS BUT UNFORTUNATELY THEY ARE TRYING TO SAY THAT THEY CANNOT TRACE THE FUNDS VIA STATEMENTS AND REPLY IS THAT YOU NEED TO PROVIDE THE INFORMATION EVEN AFTER PROVIDING THOSE THEY ARE FINDING WAYS AND MEANS TO ENSURE THAT FUNDS ARE NOT CREDITED TO THE ACCOUNT WARNING - INDIAN BROTHERS AND SISTERS DO NOT PLAY HERE
Chris
27 October 2022
Comment from ca.trustpilot.com
I opened an account to make a bet for a couple of £100s. I made the bet, and everything seemed fine but the following day I couldn't log in or recover my password.I got onto chat, and I was told that bet365 had decided to close my account. They didn't give me an explanation why they had closed it while it still had had a live bet, or why they hadn't told me about it.I made a complaint to find out what happened but bet365 just kept repeating that they wouldn't reopen my account - something I didn't ask or care for. They are far from the only betting company around and I wouldn't want to deal with someone who closed my account without saying anything anyway.Beware.
Tas
27 October 2022
Comment from ca.trustpilot.com
Try to steal my money. I won a few money, they blocked my account and don’t wanna give me my money
Thiago Miranda
24 October 2022
Comment from ca.trustpilot.com
Terrible customer service, agents sound like a robots, zero empaty or willigness to help. Also you have to wait 30, 40 minutes sometimes to reach them cuze of the queue and if you dont answer in 30, 40 seconds, they will end up the chat on you. I rarely contact them to complaing about something, but every time I do, is always a terrible experience. You guys shouls hire people that really wants to be a customer agent.
CrupyFace MJ MJ
23 October 2022
Comment from ca.trustpilot.com
Cant fault this service, put some good money on bets, won and money INSTANTLY in my account!! Played slots, win good amount - money in 1hour in my account! don't understand these persons playing slots, playing bets ,and once not win blame the site....
Christopher Martin
23 October 2022
Comment from ca.trustpilot.com
The worst casino you will ever play I went 900 spins got 2 features that paid 0 24 dead free spins 200 pound gone with about12 wins above stake
Ste
22 October 2022
Comment from ca.trustpilot.com
In past few days I had such a bad experience with bet365 I had four bets and in all of them there was one or more games with no info. And when I went to chat to the customer services as usual they say it happens. In all the bets I had I could of cashed out a large amount of money, therefore I won't be using this betting site any more.
Jared M
21 October 2022
Comment from ca.trustpilot.com
No clue how gambling like this is legal. So extremely predatory. My friend got banned/limited from using it because he was winning too much too often. So essentially they'll keep you around if you have problem gambling tendencies, but if you know what you're doing you'll get banned. My friend was able to at least get his funds out. Such an extremely predatory company, it just makes me sick to think how they'll be people losing everything over and over that they won't go "sorry dude you can't play, it seems you have a problem" but will cut off betters making money consistently. Scum bags. You either lose with Bet365 or you get booted. Don't support them.
Joanne w
18 October 2022
Comment from ca.trustpilot.com
Asked a customer adviser named "Jodey" if they still did the loyalty scheme which she told me it finished in 2019 then proceeded to inform me tht i am not eligible for any offers or marketing because i basically spend to much?!! And that my account is being monitered then locks me out of my account so dont give these disgusting people who value their customers as zilch any custom THEY ARE QUICK TO TAKE YOUR MONEY THEN TREAT YOU LIKE CRAP FOR IT
Desiree Isaryk
18 October 2022
Comment from ca.trustpilot.com
Wish I can give 10 negative stars. After downloading all the stuff they tell you do it worked AS SOON as I deposited $200 all a sudden the geo location don't work then my account is locked or wrong user name or password which I just made so wasn't my issue on my end. Then talked to 4 people then told I'll get an email from a supervisor. I get an email from tech not supervisor telling me to do this and that, so I do this and that and still don't work. I contacted them a 5th time to do as they said. Get my money back close account redo said account. I do that, deposited another $200 and guess what... username or password wrong or locked. So 6th time I contacted them to delete account. So I give up it's a sign To not play. Not to mention I never got my deposit match of 100% and after a week of going back and forth you would think they would offer me something for my troubles I'm not asking for a $1000 even tho I wish ha but not even a cup of coffee or a nickel for something that took days and not even that but my issue was never even fixed. So please don't stress ur self out and don't play here. So not worth it and now I got to wait a week for my money when they get there's Instantaneously it's not fair but It is what it is so please don't waste your time and money on this place.


Valeri Ermakov
25 November 2022
Comment from ca.trustpilot.com
Scammers, deceivers, blocked bets with money 1.300 € and my wallet in BET365 without any pretext and explanation!!! that I'm a kid to them, I'm 58 years old!!! The same thing happened to my friends!!! Be careful, the money is a sensation, so many people are not returned!!!
Scammers, deceivers, blocked bets with money 1.300 € and my wallet in BET365 without any pretext and explanation!!! that I’m a kid to them, I’m 58 years old!!! The same thing happened to my friends!!! Be careful, the money is a sensation, so many people are not returned!!!