Bet365 PLAYER REVIEWS(2911)
lisanne hesketh
17 October 2022
Comment from ca.trustpilot.com
Excellent never had a problems in over 10yrs. Often get free bets and other offers. Like the each way extra and usually the best odds. I just use it for sports betting as i generally think casino, slot etc a bit of a scam I prefer something i can use my own judgement
Paul Buchanan
17 October 2022
Comment from ca.trustpilot.com
I've used this company for a while now and have had some good wins and fast payouts but now I've played the same game I usually play a nd win on but lately I've lost about a thousand pounds and haven't hit a bonus once you've rigged this game its obvious
Dennis Sheppard
17 October 2022
Comment from ca.trustpilot.com
The adding of money via credit card or withdrawing money is an extremely painful process. They require info at odd times and the uploading of documents to verify all has a 24 hour turn around time so if you want to bet and have an issue the same day as the game.. forget it.Score bet is a much better app I found after
Threesixfivearescum
17 October 2022
Comment from ca.trustpilot.com
Due to the nature of your business, a decision has been made to close your account with immediate effect.Woke up to this in an email this morning and upon asking for an explanation I was pretty much told to jog on ... I won a nice bit of money and I imagine they didn't like it so thought they'd shove me on. Their customer service is rude and rubbish and I'd suggest just on the way they treat their customers that folks either kick gambling altogether or if they really do wanna bet find another more reputable site than these fraudsters!
Evan Frische
16 October 2022
Comment from ca.trustpilot.com
HORRIBLE - DO NOT USEI've used many Sportsbooks over the years and decided to try Bet365, which is easily the worst I've ever used. Disregarding the terrible formatting/navigation of the website, I've never had so many issues withdrawing my winnings. AND support was ZERO help, not even concerned. Decided to just tackle the issues myself, which took weeks as the site wasn't functioning...It was beyond easy to deposit of course, but I had to try FOUR different bank accounts before it was accepted - unbelievable, I literally had to "Phone a Friend" and use their bank account information.Bet365, enjoy your time as the next Blockbuster. Failing business.Thanks for your free promo money, maybe you should reconsider, because I highly doubt anyone stays with this platform. It's a joke.
Andreas A
16 October 2022
Comment from ca.trustpilot.com
Can't understand these comments here, if you're too stupid to make a proper account and logging in initially with your EU VPN-ip and then next time you log in with a Nigerian mobile VPN address you OBVIOUSLY getting flagged for fraud, the CEO is banking in 380M pounds a year, they don't give a flying fook about your small stakes betting at this point. Most people venting here are a bunch of casino losers or scammers themselves, I never had a bigger problem.Sometimes they flag NFL player props wrongly as X but always correct their mistake as soon as the final stats are out.There's not a single site out there that allows BetBuilder Player Props above the usual Vegas line (ie, betting that Josh Allen is throwing for net400+Yds at12 instead the Vegas Line 287 at1.9) and they're steadily improving their outfit. 5/5
Steven Rutherford
15 October 2022
Comment from ca.trustpilot.com
What ever you do not play there I have played Spooky King megaways on numerous casinos. Never has it been so hard get a bonus. Then after over 1000 spins and over 1000 in winnings and deposits on 2 euro spins.To finally get a bonus to pay not even 10 euros to go with the other day too feature 20 spins on the same game only go for 110 euros!That’s just not fair or right rip off central with awful RTP avoid avoid avoid is all I will say!
Mr Mcneil
15 October 2022
Comment from ca.trustpilot.com
I cashed out my bet at £213 and half an hour later they took it back and gave me £66,when I contacted them they said the first offer was a mistake,absolute disgrace of a company!
Heja BVB
15 October 2022
Comment from ca.trustpilot.com
Genuinely the worst company I have ever come across. Asked a question through their support chat and they say they decided to shut down my account with no further information. Just a weird, weird company. Trust these reviews.
Paul
14 October 2022
Comment from ca.trustpilot.com
Those saying 'far too many negative reviews on here' and rating bet365 5* etc etc and condeming those leaving bad reviews are nothing but fool and Bet365s dream customers. Some guy saying he's been betting horses for years in the 1000s in terms of his stakes. Bless you, attend GA asap. Bet365 will let you bet as long as you wish and with the amount you wish providing you lose constantly, for the casual gambler happy to lose longterm which is 99.9% of the population, bet365 is the best interface and they'll never restrict you.. unless you get lucky early and win a few bets... the odds are you dont so not to worry. Do not have a go at those complaining about restrictions when all that means is that they're capable of beating a market. Those who are in the camp of thinking its brilliant but look down on those who dont, we would love to use your accounts to make easy money... you'll be allowed 10x per stake than the average person... why? Because bet365 increase your limits as they know you're a fish, an easy mark for them to profit. Best of luck.
Stuart
14 October 2022
Comment from ca.trustpilot.com
Do not believe the negative reviews they are clearly In most cases written by sore losers, scammers and the like.I have been betting on horses with Bet365 for years and without a shadow of doubt they are miles in front of the competition. Here is why.1. Not afraid to lay big bets £,000’s2. Offer BOG at least 24 hours before the competition 3. Money instantly in bank up to £2,0004. Consistently the best for prices5. Loyalty bonuses, not to mention their 4-1 tv promotion.One has to also understand on a site like Trustpilot you are bound to get more negatives if you are not selectively inviting them as people generally only put pen to paper when they want to complain.A bit of advise to scammers. No bookmaker is going to allow you to open multiple accounts to scam bonuses so you have been warned. Bet365 are the pinnacle of fairness.
Rachel Halle
13 October 2022
Comment from ca.trustpilot.com
Absolute TRASHWish I could a ZEROMade an account and was restricted after a day, unable to use it anymore for no reason.Take your business elsewhere.
Martin Nikolov
13 October 2022
Comment from ca.trustpilot.com
I registered and instantly got my account blocked without having any prior history with the website. Customer support told me it was a trader decision and I'm permanently banned from using their services in the future without any reason. So they basically just took my information and banned me upon registration. Absolute garbage company.
ClearCloche
13 October 2022
Comment from ca.trustpilot.com
I have been trying to reactivate my account for 2 days their website takes you round and round in circles.Have now given up
Seppo
11 October 2022
Comment from reviews.io
I made an account to bet365.com. Deposited some money and bing, they locked it. Sent them all documents they asked for verification. They were rejected, even the same ones have been accepted elsewhere. Now 365bet's customer service has been telling me, I have to contact them via live chat to get my deposits back. Everyone knows it is not possible, as to get to the chat one needs to log in. I asked couple of times via email how to do that but "surprisingly" haven't got any reply, how to do that.
Mike Donnelly
11 October 2022
Comment from ca.trustpilot.com
Absolute shambles of a company treat there loyal customers like dirt and even new ones who make accounts the customer service is next to nothing there quite happy to take your money but try to brush under the rug any problem they cause or have no answer and not to mention rude if I could give this company half star then I would DONT USE THIS COMPANY!
Simon Langran
11 October 2022
Comment from ca.trustpilot.com
Do not ever use Bet365. You will lose whatever sanity you have left. A year ago they put restrictions on my account because I dared to have a small win and withdraw some money. I thought I had closed my account but apparently that is not possible. They are now saying that they will start charging me a monthly fee for not using my account. Have tried Phone, Live chat and email to get my account closed. All they do is keep passing you on to other departments. 2 days solid of being messed about and my account is still not closed. I will be blocking any payments they try to take. They are a bunch of crooks with absolutely no customer service whatsoever. A miracle has just occurred. Or so bet365 claim. My account has finally been closed. I'll still be checking my bank account on a regular basis to make sure that they are not helping themselves to my money. Something I would advise all people who have ever had an account with Bet365 to do. I do sometimes go back to companies I have used before but this lot no chance. You literally have to call them all the f's and c's under the sun before they do anything to help.
Seppo
11 October 2022
Comment from ca.trustpilot.com
I made an account in bet365.com. Deposited some money and bing, they locked it. Sent them all documents they asked for verification. They were rejected, even the same ones have been accepted elsewhere.Now 365bet's customer service has been telling me, I have to contact them via live chat to get my deposits back. Everyone knows it is not possible, as to get to the chat one needs to log in. Haven't got any reply, how to do that.Looks like honest internet casinos are rare, very rare.
Dimitris Vit
10 October 2022
Comment from ca.trustpilot.com
They don't want u to delete ur account. There is no option to delete it. And when u speak with the customer service they are telling u that u can not delete ur account and ur data
Eddie T J Naylor
10 October 2022
Comment from ca.trustpilot.com
dead spin after dead spin still the same shame on you. deposited again after that and 30 quid extra down the drain can't wait for you to be investigated.
Steven Greenbury
09 October 2022
Comment from ca.trustpilot.com
Like app very easy to use but lately not getting most horse and greyhound pictures
RICKY WESTWELL
09 October 2022
Comment from ca.trustpilot.com
Withdrew £100 from my account to find it went to a different PayPal account!! Tried to explain what had happened through chat line to different advisors. They weren't interested in my problem. Disgraceful customer service. Avoid them like the plague.
Motaz Bellah
08 October 2022
Comment from ca.trustpilot.com
Bet365 Scammed me and make me loss 2500$ and closed my account when i tried to chating with customer service really don't trust them
Sh I
07 October 2022
Comment from ca.trustpilot.com
New Customer Threat lika e S**t y make your acount using their policy and than thay suspend your account without good explanation and say no further bla bla very disrespectful for new customers dont use that site
Kwasi
07 October 2022
Comment from ca.trustpilot.com
customer service is complete garbage. Great to place bets, but if you want to withdraw you money. An absolute clown show. Don't do it, use another site
Saqib Khan
07 October 2022
Comment from ca.trustpilot.com
Best betting site i m using it from 8 years and still no problem and also fast withdrawals wel done bet365
Michael Anderson
06 October 2022
Comment from ca.trustpilot.com
I deposited $100, and when I tried to place a bet I was told that there was a restriction put on my account. I tried to contact support, they were only available through chat. They constantly sent me to different agents until I was put on hold indefinitely. Never use this website.
Kieran Davies
05 October 2022
Comment from ca.trustpilot.com
There blackjack on the app is a scam against the computer the piece of dirt wins every hand I have 3 hands playing and it gets 20/21 every single time proper scam I never seen anything like it! It should be investigated!!!!!! Robbing scam!!!!!!!’
Anthony
04 October 2022
Comment from ca.trustpilot.com
I quite like this app on the whole. But it has an annoying habit of not being accessible for big games, so that’s worth at least two stars off. Plus the UI could be more user friendly, so there’s another star off.
Brendon R
04 October 2022
Comment from ca.trustpilot.com
Awful, tried to withdraw $300 using wire. Not sure why they don’t do e-transfers like normal people in 2022 but never got my $300, they said it takes 1-3 business days it’s been 6. Don’t use this crap, lured me in with free bets then took my winnings.
Kayla
03 October 2022
Comment from ca.trustpilot.com
Ive heard it’s good for sport betting so I don’t want to discredit them for that. But personally I’ve just used their casino & it’s been not the greatest. I had high hopes for them. I know the risk of losing & that’s fine, that’s the risk you take when you gamble, but every deposit I made my money was ate through instantly & didn’t even give ANY back & fourth play. Also the game I like playing the most, every other online casino is 20 cents min bet but 40 cents min bet on 365 & you won’t even win at all, like not even a couple cents.
RJA88
02 October 2022
Terrible service, they lure you in with the offer of £50 credit if you bet £10 of your own money and then send you an email saying ‘due to the nature of my business, they are closing my account with immediate effect’!! What a joke! I’ll be reporting them to the
Dan B
02 October 2022
Comment from ca.trustpilot.com
Terrible site had a cash out of 148£ which I accepted which they did not hold up never received funds shocking company
Ian Lloyd
02 October 2022
Comment from ca.trustpilot.com
Do not use bet365 the took me E Transfer and would not help when I forgot my login no refund an absolutely no help after 2 weeks of e mails never send this site money you will regret it
RJA
02 October 2022
Comment from ca.trustpilot.com
Terrible service, they lure you in with the offer of £50 credit if you bet £10 of your own money and then send you an email saying ‘due to the nature of my business, they are closing my account with immediate effect’!! What a joke! I’ll be reporting them to the gambling commission. Joke of a company
Chris Roberts
01 October 2022
Comment from ca.trustpilot.com
AVOID AVOID AVOID..... Zero customer service had a problem after being a customer for over 15 years and you can't talk to anyone and they don't call you back! DISGUSTING
Miss Miroslava Ladecka
01 October 2022
Comment from ca.trustpilot.com
Terrible company terrible trade department,closed my account without warning or any wrong doing,they only like you sending you extra free bets when you lose,12 years with them ,every year loses about a grand or two anually that’s when they like you,this year not even the end of September and boom suddenly your account is closed with no explanation just basically this is it bye bye…..o ehm I was a few hundred in profit this year:-))…..avoid on every cost…..the licence should be taken off them
Richie
30 September 2022
Comment from ca.trustpilot.com
Been a member since 2014 at Bet365 and its the best online sports betting site hands down fast and efficient when placing bets, updates, even viewing live feeds and theres a massive variety on offer. now you might be wondering why are you rating them 1 star then? because where I come from you, show respect I'm about £700 down overall since 2014 which isn't to bad I only use it mainly for few bets here and there? and recently they've been doing a good promotion called "golden goal 4+ goals in a selection of matches earns you bet credit also 6 correct results for 1 million pounds promo? I've been doing these religiously for the past 6 weeks and in that time I'm down about £160-70. now only since 2 days ago I've been placing multiple football bets around 0.20p 0.30p etc...? instead of my usual £5,£3,£2 accumulators because I'm sick of losing? I'm totally on a Barron run of late havent had a withdrawal in months so this was my new approach? so just logged into my bet365 account today to obviously reveal my golden goals game for Friday and the promotion along with the 6 correct results promo have gone? went to live chat they said " sorry but you are not eligible for this promotion at this time " and, I honestly couldn't believe what I'm seeing? shocking they literally removed my promotions with zero reasoning? I've been a member since 2014 I've never had any issues? Yet its convenient that I start placing bets of 0.20p 0.30p and now they remove the promotions from me? it's just dirty honestly that.. really is a bodyblow
Marilyn Nash
25 September 2022
Comment from ca.trustpilot.com
Dont use if you want to bet here!Everything is poor
THE BEAR
24 September 2022
Comment from ca.trustpilot.com
Opened account with £20 and given £50 free bet credit Placed £10 bet if my own money which I lostThe next day bet365 closed my account. Had to take the £10 I had left in my account And could not use the free £50 credit.Bet365 will not give me a reason to why they closed my account But I think they just did not want to give me the free credit Please be aware of there offers of £50 free credit there is a chance you will not get itI feel that they ripped me off would have given them zero stars if I could
Domo sakeros
24 September 2022
Comment from ca.trustpilot.com
0 stars! Be ware! I signed up 2-3 days ago, and i put my id, and I decided to wait a few days to put proof of address, and then all of a sudden, they decided to ban my account and never let me open one again ever, due to unknown reasons. You are by far the worst company I ever Know in the planet. Stay away!
george
24 September 2022
Comment from ca.trustpilot.com
Another waste of my time.Want to watch tennis and www says I can get it from Eurosport through bet 365 so I sign up and all they want me to do is open a betting account which being of sound mind is the last thing I need.I think the whole world is getting more and more crazy
Jay
23 September 2022
Comment from ca.trustpilot.com
I'm only giving it 1 star because I'm unable to give it 0. I topped up with $10 because I'm new to the site and thank God that was all I added. They gave me a $10 bonus and I played a game of blackjack and won $10. So in all I had $30. Then strange stuff started happening. They locked my account saying I needed to be verified. The verification process was brutal. They rejected every document for very simple things. When they finally approved the account, the money disappeared. Wiped from my balance. It said $0. They then said that I can't withdraw because of some reason that is in their terms and conditions. So pretty much nobody could help me. The entire experience was shameful and I honestly think the company should be shut down.
MDM
23 September 2022
Comment from ca.trustpilot.com
Stay away you’ll will never win it is rigged and they are aware
Alexander Stoichkov
23 September 2022
Comment from ca.trustpilot.com
I would give minus 5 stars, but unfortunately it's not possible. Stay away from them!
Ross Trainor
23 September 2022
Comment from ca.trustpilot.com
Terrible site for bingo and slots.Can guarantee you won't win a penny.Just use it for lottery and football.Anything else on there is crap!
Colin
22 September 2022
Comment from ca.trustpilot.com
Actually took money back from my cash wallet from I bet where they allowed me to cash out my winnings. Some sob story about how they offered the wrong odds and were sorry. Took my winnings backWorst customer service ever experienced. May as well not exist. As with all the other negative reviews, people should get together to put them out of business.
Ken Porter
22 September 2022
Comment from ca.trustpilot.com
Brutal book, up 25K in 12 months and they restrict my account. Tried to make a $100 wager and got denied, tells me my Max wager is $7.52, really Bet365? If you lose they like you and you will never get restricted. Make any money and BOOM bye bye account. Huge one finger salute to Bet365! Thanks for the 25k, though!
stephen tague
22 September 2022
Comment from ca.trustpilot.com
Played on quite a few betting sites and these are near the bottom of ratings.Very bad customer support and help , very very bad promotions.Decent selection of games and decent website .But its lacking on so much compared to other betting sites


Den New
17 October 2022
Comment from ca.trustpilot.com
They re dirty spineless di_ksuckers, limiting me after 3 months without making any withdraw, i didnt do arbing or even make high stakes, but even if i would make that its pathetic that there are no any law which would make it impossible for them to limit someone for no reason or for being a profitable player.
They re dirty spineless di_ksuckers, limiting me after 3 months without making any withdraw, i didnt do arbing or even make high stakes, but even if i would make that its pathetic that there are no any law which would make it impossible for them to limit someone for no reason or for being a profitable player.