Bet365 PLAYER REVIEWS(2911)
Gabriel Fandos
18 December 2022
Comment from ca.trustpilot.com
Useless! go far away, in the world cup, you are waiting to play, the site has fallen for 45 mins
Alison
18 December 2022
Comment from ca.trustpilot.com
Every time I've been up in the world cup their website is mysteriously unavailable. Today - world cup final - I can get on to the website but as soon as I log in it says 'we are experiencing high demand, the wait time is 43 minutes '! High demand my ass, it's because I had Messi to score and Argentina to win. This is a SCAM. It's actually fraud, they are blocking you. Really hope they are paying out a load of money to everyone today. I will be withdrawing my balance and closing my account
Alexandru Chihaia
18 December 2022
Comment from ca.trustpilot.com
Got scammed for my account with 110 pounds and another 80 that they took automatically from my account, I don’t have any idea how it happened, spoke with advisors and waiting for a manager to call me, been waiting for 4 days, and after the 80 pounds scam they closed my account. I will try the fraud department. Dont use this app!!!
gordon campion
18 December 2022
Comment from ca.trustpilot.com
World cup final day and my online app is saying b365 will be back shortly, unbelievable, a total mess
Say what you see
18 December 2022
Comment from ca.trustpilot.com
The app looks pretty poor. Don’t like using it at all. I done a Trixie and it didn’t even show potential winnings before I done the bet. Slots is poor selection of rubbish machines
Alister Mickler
17 December 2022
Comment from ca.trustpilot.com
Advertised by themselves,of course,as the World's Favourite Bookmaker their latest act of being Ante-Customer is Not to repay bets on abandoned Race Meetings until 1-2 days after the abandonment. All other Bookmakers act Professionaly & refund within hours of the meeting being called off. They used to be the best but not anymore.Sadly this company has NOT replied to my messages & today when I tried to send them an email asking why,when all other Bookmakers had refunded within 10 minutes of a meeting being abandoned, I got a message back from the Postmaster saying that their site were no longer accepting emails.You also can't phone them.Oh how the mighty have fallen.
Precious Marovahupo
17 December 2022
Comment from ca.trustpilot.com
After signup and placing a qualifying bet, the freebet is NEVER credited. I got an email saying "your account has been restricted following a TRADING DECISION" and multiple attempts to have a case review are futile. They even refuse to give me a Case Reference Number so I can pursue the issue with the Gambling Comission.Absolute abuse of power and the T&Cs aren't fair on the customer. It's cowboy bookies like these that justify the anti-gambling sentiment and I WILL KEEP PUSHING FOR GAMBLING REGULATIONS
Gareth Lloyd
15 December 2022
Comment from ca.trustpilot.com
This site will rob you blind on the slots. Never get any bonuses and you will always be behind. If you have deposit limits they will just get you to this every time and then you have no chance. Absolute cowboys
Anthony
14 December 2022
Comment from ca.trustpilot.com
Signed up at 6pm, was removed the next morning. Absolutely the worst experience ever. I am an insurance broker, was told it was because of what I do for a living. Never bet on a game in my life, thought it was entertainment. Total waste of time, poor service and no ability to talk to anyone. They run it like a Mafia booky joint
Bella T
14 December 2022
Comment from ca.trustpilot.com
The best l could probably do is 0 star. Apparently no section for zero star ? because that's what this scam of a company deserves. Compared to other betting sites like Coral, Ladbroke, William Hill and so many others. This site called bet365.com never gives you any bonus. All they want to do is take take. Don't go near this site. Avoid.
Alister Mickler
13 December 2022
Comment from ca.trustpilot.com
Twice in the last week I have had to email this Company to ask why my bets on horses where the meeting has been abandoned have not been refunded. All other Bookmakers refunded on the day of the abandonment.How can OFCOM still allow BET365 to advertise itself as the Worlds most popular Bookmaker when from all reviews it certainly is not?
John-Michael Clark
13 December 2022
Comment from ca.trustpilot.com
By far the worst company to bet with. Avoid at all cost. I put money into my bet365 account to use on a Sunday football for fun. Moved 200 bucks via e transfer. Was waiting for verification nothing. Money never went into my bet365. Checked my bank account and says transfer was accepted by recipient but nothing in my bet 365. Reached out to the company and they explained to me my bank had the money. Got my bank involved and they even informed that bet 365 took the money. This went back and forth for awhile. Right down to the point where bet 365 told me call my interact provider. Which is the dumbest thing I ever heard. Bet 365 even acknowledged they were having issues that day with e transfer and yet still took money from people and put the blame on myself and my bank. After all said and done I walked away and deleted the app. They will steal money from you and then blame everyone else for their mistake. So beware. Go with another betting service. These guys are f****** trash. All the 1 stars they are receiving says it all.
daniel mugabi
11 December 2022
Comment from ca.trustpilot.com
These guys it’s highway robbery, imagine being g robbed and your eyes are wide open that’s what happened. They only allow you to cash out when it suites them. Drafts kings, Betway, Stake all the way just not bet365. Thieves if you see this message I’m not even capping.
Kehinde Ilori
11 December 2022
Comment from ca.trustpilot.com
This is funny. When I opened account verified and placed a winning bet I got a message saying. “Due to the nature of your business your account has been closed”Scammers. Shady business gambling. Better to Use an honest site like virginbet
Dee Pie
10 December 2022
Comment from ca.trustpilot.com
FIXED.SCAMMERS.The eyes don’t lie but your scammy company and fixed stat’s do!
Stuart
10 December 2022
Comment from ca.trustpilot.com
I urge posters to read what I have written word for word to the end.I really and honestly believe there are some crazy reviewers on here.I just can not understand the volume of negative reviews as having had an account for many, many years I honestly believe as far as sports betting, horse racing in particular, they really and genuinely are the best of the best. I can only conclude that the negative reviews are posted by bad losers and scammers, opening multiple accounts to defraud BET365 of new customer free bets. No online bookmaker will allow this and those that think differently are in one word "mad". The UK has the strictest gambling laws in the world, where online account verification is mandatory. BET365 is regulated and licensed in the UK. What this means is, unlike some charlatan firms operating outside of the UK, you will get paid out if you win and are the person you say you are and are not doing anything illegal.Bet365 withdrawals in the UK are instant. Bet365 odds on horse racing are generally the best.Bet365 have excellent promotions with their 4/1 - ITV £50 cash back offer. They also regularly give £5 or £10 freebets.Bet365 have good customer service. That has been my experience over the decades.
Ma Matthew
09 December 2022
Comment from ca.trustpilot.com
This company banned account without any justification. Use implicit reason to ban your account. AND POOR CUSTOMER SERVICE
Cheggers
08 December 2022
Comment from ca.trustpilot.com
Complete misalignment and information on how to reopen my account following advice to simply join the chat I wasted over 45 minutes to be told the process can only be done over the phone. Customer service, what customer service?
CARL PERRY
08 December 2022
Comment from ca.trustpilot.com
This company is a joke I done a bet at 7pm and the bet lost as 7.20 they tried saying I placed a in play bet don’t know how they can say that when one of the teams only started 30 minutes ago there a bunch of con Artists I would stay well clear of this betting app I would choose William him. Or paddy power if your thinking of betting do not choose this company
Simon Giles
08 December 2022
Comment from ca.trustpilot.com
The bet365 office in stoke needs smashing up. Your right the horrible cow that owns the company's is robbing billions of the vulnerable. Take a look at the stupid virtual football it's the most corrupt thing of seen. U can also pack e sports on fifa it's so clear to see that there fixing these games don't matter what u back it will lose. As for there casino games there dreadful ud have more chance winning money on a fruitmachinr on a fair
Daniel Quinn
08 December 2022
Comment from ca.trustpilot.com
Did not recieve free bets as advertised.When I tried live chat to it was impossible to get through. Email repplies where very unhelpful and misleading as they suggested I would receive free spins and I never did.
Luke Alderson
07 December 2022
Comment from ca.trustpilot.com
So I bet on esports in game the very second I placed came back as a losing bet I went too customer service I was patronized by the live chat saying it was forfeited by the other team and compared it to betting on a football match that scored as soon as the bet was placed which makes no sense but I can handle the outcome of a forfeited game was just the instantaneous loss after placing the bet that made it feel like a trap anyways same thing happened later but in my favor but the vet was made void and when I went too customer support I was patronized again but with different terms and conditions I’ve played on bet365 for years now I think it’s time too move on
Asim Ali
06 December 2022
Comment from ca.trustpilot.com
Bet365.com is not opening here in Pakistan.Please solve this problem.Thanks RegardsAsim Ali Username: asim1604
Umar Ashraf
06 December 2022
Comment from ca.trustpilot.com
They are totally fraudulent I put 18 pounds to Moroco win and Moroco won on penalties when I check my account it’s showing lost I bet to Moroco win and Moroco won
Cyril Harrison
06 December 2022
Comment from ca.trustpilot.com
What a farce BET365 online has become !They state that most bets are settled within one hour - crap !I have had several bets, over years, that haven taken well over one hour and up to four hours to settle.Bet365 excuses were busy period- there was no horse UK racing in action for over one hour- another joke ?? or results need verification-why ? no other compant has this problem.I emailed their CEO -DENISE COATES-who, merely passed my complaint on to customer services.I found this rude and impolite.Their chat line is even worse- put in line with 51 people waitng - a joke ?Advise to any future online betting customers of BET365 -keep well clear !
Eileen Leighton
06 December 2022
Comment from ca.trustpilot.com
Honest review. Played paddy power today, lodged £30 played for over 1 hour 20 mins and was able to with draw £380. Logged on to bet365. Lodged my first £30 and it was gone in 3 minutes. £220 later. Playing the same games as I did on paddy power for 1 hour and to say I'm disgusted is an understatement.. 9 bonuses on bet365. 6 of which paid less than 12.5x. Nothing but dead spins base game. This isn't first time this week either. This site has gone to the dogs. They have manipulated games to pay nothing. They can't tell you it's random as I checked and paddy actually advertises the 3 games I played as a lower RTP than bet365 do. So they're just ripping people. Please do not play here if you like slots.
Daniel Dwan
06 December 2022
Comment from ca.trustpilot.com
The most reprehensible gambling company out there. If you win at any rate you are banned immediately. The people at this company are parasites, living off of vulnerable people with gambling addictions. Unfortunately, no matter how hard you try, you will never evade the sick and evil intrusions that invade your life on a constant basis. Their advertisement campaign aimed at the average blue collar worker, trying their best to destroy another life, is sad, inhumane and frankly pathetic. If you find yourself betting with this company then you need to ask yourself two questions -1. Why am I supporting an evil company that make their fortune off of the vulnerable?2. Do I have a gambling problem?
Ferg
05 December 2022
Comment from ca.trustpilot.com
Do not go near these guys, scammers !!! Do not go near these guys ! I would repeat a billion times if I could but please anyone thinking about using these take my advice. Criminals!!!!!
poltergeist chris
05 December 2022
Comment from ca.trustpilot.com
horrible company, stay away and don't get lured with their misleading promotions, THE WORST COMPANY I HAVE EVER SEEN BY FAR
Sharon
04 December 2022
Comment from ca.trustpilot.com
Would strongly advise about using this site,wagered £200 never won anything,there are plenty off other sites much better,these just take your money
Richard Millwsrd
04 December 2022
Comment from ca.trustpilot.com
Odds are great until they don’t want your business.They just want people to lose on the casino site.
Darek Zuk
04 December 2022
Comment from ca.trustpilot.com
Be aware when you playing live Baccarat there....they are cheating,bloody scammers....they not following any rules at all...they pulled extra card whenever they want and not when they should... complaints to customer service is pointless as they state everything is correct in their opinion...even if you prove that they wrong they not listening.... robbers...that casino should be banned foe good...more people have to put formal complaints against this site to gambling commission
Alex Ciobanu
03 December 2022
Comment from ca.trustpilot.com
They banned my account for no reason, I asked for the reasons for the ban and they replied that they're not able to give me this kind of information
mihail zahariev
02 December 2022
Comment from ca.trustpilot.com
Bet365 has nice sport section and excellent odds. I never had issue with cash outs. And here the good part ends. Their customer service, I have experience in Bulgaria, is atrocious. They cannot solve a simple issue now for 2 years. Just ridiculous! The site is doing pretty well as long as you start looking for customer support.
Rahul YDV
02 December 2022
Comment from ca.trustpilot.com
if you lose you lose your money , If you win your accounts gets blocked , If you win withdrawal never gets processed you lose your deposit and winnings , NO MATTER WHAT YOU DO the casino wins and they will live a luxurious lives by stealing your hard earned money , STAY SAFE BE SMART.By the way , the owners of this company are Billionaires , imagine how much money they have stolen. Imagine being a billionaire by stealing others money and being protected by law for stealing money .
James Clancey
01 December 2022
Comment from ca.trustpilot.com
Absolutely criminal. Offer you a bonus, you bank your money and no bonus. When i asked the CS team they said 'we have decided not to give you a bonus and we will not be reversing our decision' "REALLY"!! Luckily is was only £50, am off to find an honest company now.
Absolut Pantz
30 November 2022
Comment from ca.trustpilot.com
Do not go near. Took my money, with a promise promotional free bet, which didn't happen. Try to engage with the help centre. No help or understanding at all.
Steve Holmes
30 November 2022
Comment from ca.trustpilot.com
Terrible greedy company, whatever you do don't dare winThere alright taking your money but win something and the crap starts , they refer you to traders when placing a bet , then they remove best odds guaranteed and then finally they reduce your betting stake to few pence so it's a waste of time I used to think they were the best bookie but that's when your losing bur dare to win and they fo everything to get rid of you AVOID THIS COMPANY AT ALL COSTS
Lenny Walker
29 November 2022
Comment from ca.trustpilot.com
I would give it no stars £90 spent on epic ape got bonus once won £1.20 think they are the worst site yet absolutely disgusting they will write back saying governed by the gaming agency what a load of crap going to write to governing body these sites have to be held to account get these stars to say how good they are obviously they get lots of money for other peoples losses shame on them
Ferg
29 November 2022
Comment from ca.trustpilot.com
Advice: Bet 365 games. Total scam! Burn your hard earned cash rather than give these fraudsters a cent. If your setting up a gaming/ online betting account or even thinking about, use any other of the trusted sites, Williamhill, ladbrokes,paddy power etc. I repeat stay clear of these lot. Scam in operation!!
Constantinos
29 November 2022
Comment from ca.trustpilot.com
I thought bet365 was the best company for betting but clearly I was wrong. After 3 years winning on football outrights they decided to shut me down without a reason and they keep saying traders decision. So as I could understand, they need players that they are loosing only. This is rediculus and hopefully people wake up and stop betting in bet365. If you can not provide proper services or handle loses, you can close the company and open a supermarker or something.
Jordan
28 November 2022
Comment from ca.trustpilot.com
Created an account and deposited in order to get a free bet. Did this twice and it was not credited. When i followed up they said i needed to click an opt in link and have to deposit again to get a free bet. Joke
grip C
28 November 2022
Comment from ca.trustpilot.com
I have spent seven hrs in 2 days on live chat.they keep putting me on hold to speak to the safer gambling team who are non existent. You just keep going round and round they are useless
Jonathan Grey
28 November 2022
Comment from ca.trustpilot.com
Never had a problem with Bet365, always pay with a smile. Setting the standard. Bookies live livescore bet and virgin bet are thieves and will keep your money, bet365 will not.
AS IT TECH
28 November 2022
Comment from ca.trustpilot.com
Worst customer care service.... For three days they put me on hold lot things happened may times
Aminat
27 November 2022
Comment from ca.trustpilot.com
Worst site ever. You will not win! 2 weeks ago I landed 15 free spins. I got to the 4th spins Nd an pop up error shows up then takes me off the game. I go back on it thinking it'll just pick up whee it left off bit literally every single spin was dead. Each n every one of them. I was furious! I got onto live chat Nd I was told even tho I presented them with a screenshot of the error I was told the bonus round was completed. I deposit alot on this site Nd the most I've ever won is £60 Nd I can't remember the last time you actually won anything. If you want a fair casino site go elsewhere. You will loose everytime. Just look at all.the bad reviews. Nobody's has anything nice to say about them. Go elsewhere
Mat Stephenson
27 November 2022
Comment from ca.trustpilot.com
Like most other 1 star reviews. Do not use these robbing scammers. Deposited cash. Won bets. Have just had account cancelled with email saying 'they didn't like the nature of my business'. Pot kettle black
Ashwani Gupta
25 November 2022
Comment from ca.trustpilot.com
Deposit not updatedThese people are fraud .I deposited 5000 inr on 28 th oct and 6000 inr on 5 nov which has not been uodatedto my bal . Since than almost one month has passed but my bal neither returned nor updated .Everytime the response i get from them is that trace is going on i dont know what kind of trace they are doing which takes so many days . i have sended the proof of payment and bank statements also but still they are not updating my bal . The yrurh is that these peopledont want to return my money they are cheaters and mobey scammers . Also their operator also confirmed thatthe payment has been made and will be updated soon but after one month also nothing has been done These people are not updating my val i have sended so many mails to them with all proofs
JM
25 November 2022
Comment from ca.trustpilot.com
Don't know what everyone on here is moaning about. I signed up to Bet365 recently for some World Cup betting on their £10 deal to get £50 in free bets. The whole process went smoothly like a dream. My free bets appeared as soon as I had completed my wagering requirements, and I've been having a whale of a time using them. The website and app are both excellent, with a good range of bets available, super quick updates, and near-instant settlement as soon as each game is over. The early cash-out option is also fantastic. In terms of cashing out your winnings: I have just withdrawn some, and they landed in my bank account in just 2h (I used Visa Debit to deposit). I can only conclude that a lot of people use this forum to air specific grievances. My general experience on the other hand was first rate.


Ginette Attwood
19 December 2022
Comment from ca.trustpilot.com
Absolute sham of a site, the slots are blatantly rigged as you can play the same game over and over for days yet other sites will give something...I've also noticed how shady the game play is, this place needs looking at immediately..taking all this money from people and not giving even the smallest win back..utterly disgusting.
Absolute sham of a site, the slots are blatantly rigged as you can play the same game over and over for days yet other sites will give something…I’ve also noticed how shady the game play is, this place needs looking at immediately..taking all this money from people and not giving even the smallest win back..utterly disgusting.