Bet365 PLAYER REVIEWS(2911)
Lawson
11 January 2023
Comment from ca.trustpilot.com
No is the answer. Just avoid bet365. Only want loosing accounts. The have the lowest approval rate of any betting company's.
Danny
11 January 2023
Comment from ca.trustpilot.com
I have been betting with bet 365 for years winning /losing ,up and down like 1000s of people,but recently hit a purple patch on the horses and now they cut me down and restrict me to $5 bets because im winning,yet they dont mind taking all my loses over the years Disgrace I spoke to one lady on why and she sounded like a recorded message?Basically they like you losing but dont you dare win !!!!
Brad
10 January 2023
Comment from ca.trustpilot.com
It can be complicated but with patience they will resolve your matter. Mainly because of one associate named Kaylee she deserves a raise.
Adam Roberts
10 January 2023
Comment from ca.trustpilot.com
Don’t use these. They never pay ye out and get you into minus credit because their T&C’s, use @AskPaddyPower even if they’re odds are worse, it’s better than giving money to BET365
Lewis Longhurst
09 January 2023
Comment from ca.trustpilot.com
Absolutely worst site AVOID made a deposit of £20 and they've taken the payment from my bank but said my balance was £0 on my bet365 account then they refused to refund it as they couldn't see anything there end absolute SCAM please avoid people
Roy Healey
08 January 2023
Comment from ca.trustpilot.com
If you win they'll close your account for trading reasons. The reason being if you're up they don't like it. Awful company. Their rating on here speaks volumes.
Laith Chabio
08 January 2023
Comment from ca.trustpilot.com
They closed my account for no reason after 4 years betting with them! I couldn’t believe it as I went to costumer support They told me “bet 365 have the right to close any account under any reason” under any reason can also mean no reason. They want people that only lose. They are not loyal Avoid this company.
David Gray
07 January 2023
Comment from ca.trustpilot.com
I am severely sight impaired and rely on online betting for a bit of fun.Ive been on bet365 for about 10 years and never bet more than £10.Then over christmas i had a bity of luck and won about £300 so they then restricted my account to under £2 and removed any offers and promotions.Quite disgusting way to treat a loyal customer apart from being handicapped
Ralph Hasenhuttl
07 January 2023
Comment from ca.trustpilot.com
Accidentally bet on a paraplegic magic carpet to win the water polo World Cup, was devastated thinking I’d lost me mortgage and me marriage. Incredible limbs tho as he’s absolutely wrapped one top bins, up the toffees, mrs is crying.
Jamie Morrison
07 January 2023
Comment from ca.trustpilot.com
Absolutely shocking betting app, robs you blind and are in association with fifa fixing there games 100%. Use are scum. I hope use all die of a terrible decease. It asks what date this happened.... every time I bet and every one else does you scum. Bye bye account closed.
Simon
07 January 2023
Comment from ca.trustpilot.com
Placed a bet as part of their introductory offer, won a small amount. Placed a bet using the free bet as part of the offer then received an email "due to the nature of your business we are closing your account".This is clearly a scam intended to retain only losing/problem gamblers. The Gambling Commission need to take a look at this company. If I win on the free bet, I don't rate my chances of actually receiving a payout. This company should be investigated.
RICHARD PATIAL
06 January 2023
Comment from ca.trustpilot.com
Took my money and closed account, asking me to go for police complaint- but for 11 pounds I do not have time. Absolutely disgusting service - would not recommend.I would recommend for investigation for fraud as all the details have been taken and closed accounts with my cash in it.
Robert Barnard
06 January 2023
Comment from ca.trustpilot.com
Harry Kane apparently didn’t get an assist against palace according to these scammers absolute joke of a company I won my bet fair and square and they won’t pay me out
Eddie T J Naylor
06 January 2023
Comment from ca.trustpilot.com
Just read what your director got for last year in the daily mail disgusting no wonder why everyone losses to feed her pockets now its in the paper I hope you get investigated.
Chris Piercy
06 January 2023
Comment from ca.trustpilot.com
Online slot wins are just terrible, spins your money out in seconds. How do these sites get away with it. The owners are paying themselves £400mil a year. Gambling sites really do need government intervention as there is no way this site is RNG, No bonus games on any game for well over £800 (me and friend use it) one win at the very beginning and its almost like a switch had been flipped on the account. Take take takeDont even get me started on football bets and the mystery of cashout bets moving to live bets when 5 of your 6 teams are winning
Sarah Skinner
05 January 2023
Comment from ca.trustpilot.com
I put bet on crystal Palace-Tottenham 4.1.23. Harry cane to score Harry cane to 0.5 assist6 cornersI won this bet. But they saying OPTA who they get their results from are saying Harry cane did not assist Sons goal. Baring in mind he did! Sky sports and alot of other websites confirmed this also! The bet was a pre made bet builder by bet365. They are refusing to pay put amd admit cane assisted. They won't give me the contact details for OPTA which is an American company ! amd now egnoring all contact from me. What else can I do ?
Keith
05 January 2023
Comment from ca.trustpilot.com
Why do they switch of cash out when clearly there is nothing going on on the game lost so much money like Over 15,000 pounds I bet to make money I don’t leave it to the final whistle I’m here to make money so iv complain loads of times . So now they have asked me to provide my income on bank statements which I did 4 times now on bank statements from Lloyds your name is not on it but they can see everything else so cos iv complain so much they have closed my account so nice of them . So if your watching bet 365 iv now got 4 more accounts though friends who dont bet fair play my O by the way the Barcelona game last week 11 yellow cards two reds thanks for the 2,600 quid I won X happy new year
Dan smile
04 January 2023
Comment from ca.trustpilot.com
WARNING BET365 SCAMMING YOU!!! DO NOT PLAY HERE!!!!!They were a good betting site before but now they are scamming people, and I don't advise anyone to use them. They deliberately switch off cashouts for betting slips where only 1 or 2 matches are still open. Yesterday I had 1 open event on my parlay and cashout got turned off, meanwhile on another parlay with the same match the cashout was allowed. This is just pure scamming nothing else. STAY AWAY FROM THESE SCAMMERS!!!!
Tom Brum
03 January 2023
Comment from ca.trustpilot.com
Where do I start, let's talk about their gaming app for one, take, take, take, 25 free spins and 2.5p wins then when I play with my own money they take that, 50 spins with my own cash 20 p win. Now the football app, no bore draw when the world cup was on, did I get my money back no, just excuses, I also have a friend who has received free bets, I have lost more money in the last 2 months than I remember and free bets, all the do is take, 1 off winning bets and nothing even though other sites give you a refund, these people who run and own this website are nothing but criminal, do not use or waste your money in this site they offer nothing in return but an empty bank account. SCUM
twit twat
02 January 2023
Comment from ca.trustpilot.com
please listen never gamble on this site it is really bad they never pay-out as in you never win nothing as compared to admiral casino which is a good site
glenn
02 January 2023
Comment from ca.trustpilot.com
Joined yesterday and deposited £10 after seeing they were offering 100 free spins no wagering required, It says spins will be added after wagering the initial £10, after spending half an hour on live chat the guy still had no clue what I was on about so I gave up.
Kyle Black
01 January 2023
Comment from ca.trustpilot.com
DON’T BET WITH THESE FRAUDSHad a bet with xhaka to have a shot. They marked it down as a lost in 60th minute even though he was still on the pitch and 30 mins left to play. Staff were rude when I queried why they did it.KS7140544061W
Anas El
01 January 2023
Comment from ca.trustpilot.com
think I was scammed by this app because I cashed out money and reveived a confirmation. 3 days later no money was credited to my funds. Their customer was very rude and kept sending me just automated answers. My money isn’t safe with this app.
Dave
01 January 2023
Comment from ca.trustpilot.com
This is the most disgusting and vulgar display of dishonesty from a site this big. No wonder this company has its operations in Latvia and other corrupt eastern European countries. This needs attention from a politicians because BET365 is registered in the UK. We need hacker and anonymous to break into the system and expose how they rigged the tables. Someday this will come out to the light and I beg to the lord all the corrupt politicians, executives and the owners get send to prison. That's is my wish for this year. No because of the bets people lose but because they are been cheated on by some filthy rats period.
Frank Nwite
31 December 2022
Comment from ca.trustpilot.com
This bet company is a fraud I had xhaka to have 1 shot and in 60 minutes I to the game my bet was marked red while he's still playing This stopped me from cashing out When I chat with them I was given a stupid answer That he had a goal that was disallowed so because of that the market can mark him as not playing anymore but he was still on the pitch playing for 90 minutes If I've money I'll sue this fing company for fraud Anyone wanna help me sue this mono company?
Towopo
31 December 2022
Comment from ca.trustpilot.com
I can’t withdraw all my winnings I have over 15 thousand it’s keeps telling me to deposit but doesn’t let me withdraw until they finally closed my account customer care team doesn’t help . Get out of this dump as soon as you can. Annoying website they rip off my money thanks to the re;covery company ☆ sw ift reple vin .or g "I recommend them now I have a refund
CARL PERRY
31 December 2022
Comment from ca.trustpilot.com
I tried virtual football for a little bet I eventually got my winnings up to 2600 banked it all then went back to next day to have a little small bet again and the virtual football wasn’t there I come Back the day after and it was there I tried again with low steaks and they have rigged it so no one wins on it at all now u have teams like Finland beating Germany and Brazil Liverpool loosing to Watford chelsea loosing to Brighton they have rigged the betting so they get more profit I would recommend everyone to stay away from this website use a diffrent company far more better these are the worst company I’ve betted with by far
Andrew Meston
31 December 2022
Comment from ca.trustpilot.com
The absolute worst of the big betting sites.Gone so downhill. Bets unsettled after 5 hours. Speak to customer service who just press the usual automatic replies and then just leave the chat before you're happy with the resolution. So so rude.Terrible terrible customer service.
nash oudha
30 December 2022
Comment from ca.trustpilot.com
I have tried and reviewed almost all online casinos. this one is an established betting site, I'm not a fan of their selection of Casino live games, very few Evolution and mainly Playtech. My main issue with them is their verification procedure in which they send sort of code to your address. I requested one weeks a go and never received it, my winning is just stuck there with them and if you contact the support they say they want the code while the site said you can upload a bank statement but doesn't give you the option to do so. lets how it ends with them I will update this at a later stage depending on whether I will ever receive that postal verification code or not.
Supermarket Cooking
29 December 2022
Comment from ca.trustpilot.com
Just one more bad review I guess. Be careful with their offers, they are very poorly worded and ambiguity is of course interpreted in favor of the B365 , don't think they are interested in keeping clients at all
Aly O
28 December 2022
Comment from ca.trustpilot.com
The casino games are a total scam. They say it’s done by RNG. Nothing is random about blackjack hands. The dealer pulls the most ridiculous hands nonstop or when you bust he shows a low hand - an absolute sham and this is allowed to go on legally? Fck bet365
16 26
28 December 2022
Comment from ca.trustpilot.com
Well just looking at all the other 1 stars I know I'm not alone. Played there casino games. Ony 2 games thai flowers megaways and the other eye of horus. Played £1play and £2 some times even £3 play just to see if it would kick start anything. Not on your Nellie. Deposited 150, 100, 95. All on separate accasions. Different weeks. Never did I once get a feature or bonus game. The RTP was few and far between very low returns. I've closed my account with 365. Because it was totally taking the hit n miss. How they get away with this idont know. 365 days of the year ripping players of. Fair play totally non existent. I urge all who see this review to run 365 miles away from bet 365. You will only end up disappointed. Thanks 365 for your not fairness.
Dianne Erdos-Rush
28 December 2022
Comment from ca.trustpilot.com
I bet a parlay on the Toronto -St. Louis game.. William Nylander scored in overtime and Bet 365 did not stand by the bet, and refused to pay out on the Nylander goal, even though THEIR OWN rules say that overtime is part of the match!! I spent 2 hours on line with their chat people and they refused to stand behind the bet!
NICHOLAS DOYLE
27 December 2022
Comment from ca.trustpilot.com
Had 2 free bets and won on both of them £80 in total. They then blocked my account and wouldn't say why
Vadym “Columbxz”
27 December 2022
Comment from ca.trustpilot.com
I liked this website for design and speed, i made a deposit of 50$, i was playing slowly and after winning 1300$ they put limits on my account, now i can't bet more then 0.25$ lol, "As a result of the verification of your account by our team of traders, we regret to inform you that" bla bla bla, cmon guys i though it's a big company. At least i got my money
alex nedev
26 December 2022
Comment from ca.trustpilot.com
Their support agents are completely inadequate. They mishandled my verification and the funds that were in my acc were stuck for over 2 months. I wasn’t able to use my balance or withdraw it even though i got in live chat for few times and no one actually resolved my problem. It was like chatting with bots and sending me short irrelevant to the issues team plates. I don’t recommend you to use your services. I want to mention the names of Aleksander and Mitko and complain about their poor service and their passive-aggressive behaviour.
Chris sexton
25 December 2022
Comment from ca.trustpilot.com
Slots don't ever pay. Last deposit in this sh!t show of a casino! They can do a bet360 followed by a 180 n get the f#ck down the road away from me!
John Pillinger
25 December 2022
Comment from ca.trustpilot.com
Rejoined bet365 after 5 years had a little luck and was in profit the they restricted my account so that i could only place very small wagers £1.20 or even 72p.They only allow you to place a wager if you continually lose.After speaking to others it seems this is how they treat all their customers who are in profit.
Wayne Carr
24 December 2022
Comment from ca.trustpilot.com
Bet365 has a great scam going. Say you have a 3 game parlay, they will show one of your games as a loss, even though it was a win, thus not allowing you to cash out if the possiblility came up. See images as example. They will the keep you in customer service hell till your games lose or you win outright, at which point they have to pay you. Complete scam.
Ashley Carr
24 December 2022
Comment from ca.trustpilot.com
NAUGHTY BET365I'm a very small time betting person as regular bets would be In anyone week maximum £5 I had a £2.50- 7 folds bet builder with bet365 return =£165Argentina v France10 mins 2folds =£7 rt win20 mins 4folds = £6 45mins 5folds = £4 55 60min 6folds =£2.50 My question to bet365 was why was my winning decreasing as my folds was coming in and the match had more than 30mins till end of game.I have screen shot of bet builder which I intended to have it investigated as I feel I like others have been swindled out of potential winnings.The worst customer service ever ...
Michael M
23 December 2022
Comment from ca.trustpilot.com
Really good bookmaker with real free bets and bonuses.Slot games returns seem really poor though but i only do small slot wagers. I would say avoid their slots and games as they seem to pay poorly. Bit for horses and football betting excellent
Luan Gonzalez Rodrigues de Sou
22 December 2022
Comment from ca.trustpilot.com
This is the worst Betting platform I've ever used.I deposited money, the platform didn't work (pages are not loading) they are not able to resolve the problem.And now they are refusing to refund my money.This is theft.
Luke
22 December 2022
Comment from ca.trustpilot.com
Annoys me i have to leave 1 star as they deserve 0 deposited 2900 and won 700 absolute con, dont waste your time or money here, sky vagas or paddy power 10x better
Shauna
21 December 2022
Comment from ca.trustpilot.com
I made a withdrawal from william hill on the 7th June 2022, they paid me £70 pound now the £130 went into my pending transaction on my bank account, up till now I haven't received my money, I through it was my bank but no I made a complaint to the ombudsman and from now until then they have been investigating this issues yesterday they told me that my bank isn't liable to make this payment as they declined it and it was sent back to william hill, I've tried to explain this to william hill live chat and they do not no what they are talking about sending me transaction ids when I have had all these which was sent to the ombudsman so they could try resolve this I have sent in my bank statements proving this missing payments never when into my account this is an absolute joke quick enough to take your money robbed me off £130 pound
Ashwani Gupta
20 December 2022
Comment from ca.trustpilot.com
Cheaters and scammers these peole are deposited 5000 on 28 oct and 6000 on 5 nov which is not updated till date .i have sended all the proofs bank statements to these people . Even when depisited 6000 on 5 nov there opetator on liv chat also confirmed that payment was done and pending at our site . I have mailed bank statements so many times to them. every time these people say we are tracobg and till time they didnot return my money . these people are cheaters and scammers . its almost 50days passed now they disnot return my money
Brent Johnson
20 December 2022
Comment from ca.trustpilot.com
Bet 365 is a criminal website run by criminals.I deposited $10 first time made 2 bets and won $8 so they restricted my account and I cant withdrawal under $20 and can't bet so they effectively steal my money.This is their criminal business model to steal from customers and governments are powerless to stop them.
easynow
20 December 2022
Comment from ca.trustpilot.com
The site you can't get anywhere with. Forever to be known from now on as the site that crashed for the World Cup Final. I was put in a queue with an estimated 34 minutes waiting time for an in-play bet! No surprise, mind, this site buffers like it's 1994 at the best of times.
Lee Davis
19 December 2022
Comment from ca.trustpilot.com
I placed a bet for Argentina to beat France 2-1. I took the cash out BEFORE France equalised but they haven’t paid it. They aren’t taking telephone calls and I have emailed twice and messaged with no reply. This after years of being a good customer.Please reply to me 365 and up your customer service to how it used to be.
Mrs Mitcheson
19 December 2022
Comment from ca.trustpilot.com
spoke to Luke on live chat about why only one draw was available on the New York lotto site, THAT WAS THE 22ND DEC, and the availablity for the 25th 30th and 2nd Jan was not available, all i got was it is upto the marketing team when they put them on, i asked could he ask them but he said not sitting oppisit him, i then asked for him to pass my emal address to then, but again no joy, then said my chat has finished, what customer service not


Dale L
12 January 2023
Comment from ca.trustpilot.com
I was excited to b able to bet in Ohio.. I suggest not to bet on this site!I’m getting strange withdrawals from my bank account.. seems right after I joined the site!
I was excited to b able to bet in Ohio.. I suggest not to bet on this site!I’m getting strange withdrawals from my bank account.. seems right after I joined the site!