William Hill PLAYER REVIEWS(4065)
Charlene Hunt
28 July 2022
Comment from uk.trustpilot.com
new customer i am , not a win in sight , very sorry but i shall not play here anymore ,total scam not even one win ,loss after loss ,shameful place to call a casino site .
Mark Hunt
27 July 2022
Comment from uk.trustpilot.com
Very slow ,took 40 pound and I could not even play ,terrible play ,lost my money ,going to keep away from here ,you are scaring customers away ,not one win in 40 pound ,that's a scam ,sorry but true.
Wayne Morris
27 July 2022
Comment from uk.trustpilot.com
Absolutely disgusting trading standards need to open an account under cover and realise how much this site is taking of people and not giving no wins whatsoever over 3 grand down and nothing offered back at all over 700 this month how they getting away with it wont ever b gambling on here again
HelgaHumperdink
26 July 2022
Comment from uk.trustpilot.com
Wouldnt even give 1 star,Absolutely shocking takes winnings off you, doesnt pay cashback, and you win absolutely nothing, absolute ? also customer service is terrible, bribes you into other things like free spins rather than paying you your winnings when you complain to them. Awful site.
Rik Mayall =MESSIAH
24 July 2022
Comment from uk.trustpilot.com
WH has now been ruined by the takeover by 888 , you used to get wins here and there but now just like 888 you get and win Jack ? Time to leave this greedy organisation
Billy
24 July 2022
Comment from uk.trustpilot.com
I should not give them a star, bad bad bad company which you should never join! Excuse for security reasons for proof of account for withdrawal, after half of days of processing now they ask for proof of bank account documentation. I don't know why there is no question to deposit, no verification for deposits and why there are processing and processing when you withdraw your money?I had been submitting different kinds of documents throughout the whole day for different process after process, if you don't mind wasting your time, losing your money, join this platform, thank you for your attention.
Lorna Lynnor Aves
23 July 2022
Comment from uk.trustpilot.com
Dont believe the Reviews This site is ?Lost over 6000 in less than a year You win a little Then the games will start to play backwards!!Taking it all back. The bonus drop never drops any money despite the amount you spend with them every month The strike gold bonus is ?Never win more than a pound!!!Stay away from this site.I have closed my account permanently Good riddance
Paul mills
23 July 2022
Comment from uk.trustpilot.com
I have never felt angry enough to want to write a review of a company ,I understand that sometimes things ,purchases etc dont go to plan but a good business will do their utmost to sort issues.William Hill wont ,stay as far away from their online business as you can I stupidly signed up and made a small deposit in my new account and placed a couple of each way bets .I noticed I missed if you place a 10 bet you get 30 in free bets so wanted to deposit another 10 to take advantage of this.As I tried to do this I found my account locked and a caption advised me to seek help, I started a chat and was told there were issues concerning security but not exactly what and was asked to provide bank statements ,photo ID and proof of address me holding each of these my face visible.I stupidly asked for my deposit back and just close my account , but no unless I do as previously stated they are going to keep my money.Why dont they do their security checks before they allow any bank transactions.I have made this sound as if it was all very quick this went on for hours ,they quoted company policy and endless rules and regulations ,me the customer seemed to be the least of their interest.
Hayley White
21 July 2022
Comment from uk.trustpilot.com
Very bad customer services
Jen Buczon
21 July 2022
Comment from uk.trustpilot.com
Disgraceful company! Take take take never win nothing
nicola butler
20 July 2022
Comment from uk.trustpilot.com
Its a con!! Stake loads of money, but never win. Always same name winners day and night, same names crop up all day and night, absolutely no chance of winning, its a fix, no fair gaming at all here. Same winnners.
Kristopher Flynn-Hutt
20 July 2022
Comment from uk.trustpilot.com
Superb, prompt responses, and a fantastic service. 10/10. I recommend WH to all of my mates. Its my go-to betting site. Thank you! ?
Just me
20 July 2022
Comment from uk.trustpilot.com
Not a bonus spend 500! Avoid it like the plague! The website is rigged!!!
david Finnerty
19 July 2022
Comment from uk.trustpilot.com
Games are 100 percent fixed...stay away from these thieving scum games... regulated my ass... regulated so you can't win.
cant say that
19 July 2022
Comment from uk.trustpilot.com
Dead play Mr Q
Catherine
19 July 2022
Comment from uk.trustpilot.com
Baffled with William Hill have had an account for years and would have given them 5 stars but playing slots won a 100 and next minute my account was closed..said Mr Green told them to do it so had go to Mr Green live chat and they said they never and my account is open with them..William Hill I like an explanation because both sites live chat people are Baffled themselves..
Nick Butler
19 July 2022
Comment from uk.trustpilot.com
Welcome offer is absolutely shocking, impossible to bonus, avoid!
Lauris Steinbergs vecnoMolodoi
18 July 2022
Comment from uk.trustpilot.com
Good luck working
Ozzy
18 July 2022
Comment from uk.trustpilot.com
DO NOT INVEST YOUR MONEY IN TO WILLIAM HILL THIS CONPANY IVE BEEN THERE COSTUMER FOR YEARS AND REGARDLESS ON MY CONCURRENT TOP UPS THEY JUST TAKE FIND YOUR SELF A SITE THATS GONNA GIVE YOU PLEASURE PLAYING BECAUSE ALL THESE DO IS TAKE AND STRESS YOU OUT, ANYHOW WILLIAM HILL YOUVE LOST ANOTHER COSTUMER HOPEFUKLY MANY MORE TO GO.
Liam
17 July 2022
Comment from uk.trustpilot.com
So this is how it works then because I've made a review bout how rubbish the games are I've not even managed to win 20p now so clearly they have seen my review and stopped me winning anything to me that shows your controlling the games WilliamHill
Linda Pook
16 July 2022
Comment from uk.trustpilot.com
Don't try to open an account with Who, they are unbelievably awful. I chose them via an ITV racing partner promo, deposited my funds when asked after assuming I had been fully verified, then they locked my account and wouldn't give me my money back until I sent in about 20 selfies holding various ID docs.. Took me 2 weeks of stress, before I got my funds returned after threatening them with legal action. Atrocious, it was a joke. Felt sorry for the team having to deal with this but a ridiculous system.
Andrejs Voronovskis
16 July 2022
Comment from uk.trustpilot.com
Spent 300 and no bonus or good games, no fun at all, robbing bastar
Stuart Connor
15 July 2022
Comment from uk.trustpilot.com
Twice now William Hill have failed to payout when they should have.One on a horse race when they took the bet the hose won then they said the bet was done after time even though the race had not stated. Obviously cheaper for WH to give me my stake back rather than the winnings. They should not have took the bet like they did.The second one was Netherlands v Portugal womens match when Portugal won a corner then the whistle went, the 5th corner was what i needed to win but WH said THEIR sources only said 4 so no win. BBC sport and Sky sports should 5 corners because a friend won on their betting where i did not.Time to go elsewhere i think.
Matthew Thompson
15 July 2022
Comment from uk.trustpilot.com
Bet with anyone else bar these. They don't like you winning money off them and if you have a few winners are quick to restrict your account. Bet365 and Unibet are much better and reliable companies who do not penalise you when you are on a good run.
Sean Crozier
14 July 2022
Comment from uk.trustpilot.com
Great app works well good odds and games
Lee Jones
14 July 2022
Comment from uk.trustpilot.com
Cash out can be suspended at times for no reason like a game has literally just kicked off and will remain suspended for the duration whilst other games already played have won, I wouldnt recommend
Yaron
18 March 2022
Something incomprehensible. I had several consecutive wins on William Hill's site and suddenly they sent me a message that sports betting was closed to me. Note that they paid me the money and without any problems and even very quickly as if to say, take the money and do not come back here. I turned to them to find out the reason, and this is what they wrote to me: Having checked your account,following a review of the recent activity our Trading department have taken the decision to close your account from a sport betting perspective. To note that the company's customer service is excellent but the traders remove me from sports betting it really does not respect a company that claims to be one of the largest in Europe.
Alisa
11 February 2022
Awful company like all other betting companies who steal of their users. Changing odds, unreturned deposits, blocking accounts and wins. TIG Consult state that they have to be taken to the Court. Visit their thisisgamblin.com website/ Youtube for live stories. They can assist and give free advice
paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling
JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth
Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery
john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone
david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???
Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!
paul gellatly
15 November 2021
Comment from uk.trustpilot.com
Diabolical and most fixed casino site out there! Believe me they will rob you, play cards your win two Bob hands but be robbed otherwise, if house gets ace in blackjack it must turn picture with it 95% of time! You get ace and see what you get, absolutely nothing! Fixed as hell
Giovanni
14 November 2021
Comment from uk.trustpilot.com
Scam. Impossible to withdraw. They keep saying there are errors and return it to your account. Totally fraudulent website.
David Thompson murray
14 November 2021
Comment from uk.trustpilot.com
Opend account deposited 100 for welcome bonus they said it was declined bank told me it wasn't they have taken my money and told me due to the nature of my business my account is closed absolute scum bags took my money and kicked me of site cannot believe this opend fraud case with bank disgusting company avoid like plague honestly worst experience I've had with a betting company so many similar stories on internet don't no how these scum bags get away with it AVOID
michael
14 November 2021
Comment from uk.trustpilot.com
WH is slowly, but surely on the decline. Over the past few weeks, I have experienced the following: 1. Interruptions during live streaming of dog/horse racing - effectively missing the race(s) Ive wagered on2. Winning bets voided because they were placed after scheduled off time 3. Opting into daily promotions only to find that the free bets werent always applied automatically - meaning I had to waste more time chasing this up through live chat4. Extremely poor customer service when contacting WH through live chat. The initial Will robot is a joke and the service agents leave a lot to be desired. Very little compassion/sympathy on display and its almost as if they couldve give a hoot. All in all, an extremely sad state of affairs. WH are a million miles behind some of the leading lights in the industry. Needless to say, although a loyal and frequent customer, I dont feel valued and will be leaving for pastures new. If WH dont care, why should I??? Their loss!!!
Scott Brown
13 November 2021
Comment from uk.trustpilot.com
Wrong scores please do not trust williamhill online betting had a bet yesterday they out wrong scores up placed bet changed it back to proper score my player was losing they had him winning before i placed bet they took no response ability for this and blamed the customer robbing money off u and conning customers with falseScores
Liam Moore
12 November 2021
Comment from uk.trustpilot.com
3 star is only for the sports side otherwise they would get one sports side brilliant love it games on the otherwise are the worst ever not even worth putting a pound on cause one day u win then the rest you lose all the time. Let's go onto virtual I've never experienced anything so rubbish. I played a few times now and here's how it goes so I put a couple of pound on a favourite dog to win showing it came first in nearly every race and boom 20/1 dog won so I played abot more and its hitting 5/1 6/1 10/1 dogs so I tried them high odd and what u know it's getting the favourite your really letting yourself down william hill
Chantelle Wadrup
10 November 2021
Comment from uk.trustpilot.com
Haven't won in a while now ..Seems my luck has gone did have some good luck at beginning but nothing lately..May try another site .
Lucas Diamond
08 November 2021
Comment from uk.trustpilot.com
Excellent customer service once again through Facebook channelIssue resolved in minutes
Adam
04 November 2021
Comment from uk.trustpilot.com
If you start to win often they will put restrictions on your account, I can only bet a maximum of 2 at a time, dont use these scumbags
Roger Clayton
04 November 2021
Comment from uk.trustpilot.com
Long explanation but to keep short they, through no fault of my own took money out of my account causing account to go overdrawn! Wheet the feck how can that happen.Got locked out of account with bets running, despite being offered cashout was not able to do so. Bets unsurprisingly lost. Closed accountPs this dumb trustpilot site would not let me use a common three letter internet abbreviation to express my displeasureSecond time something like this happened, closed account last time and reopened.This time its permanent
mary
03 November 2021
Comment from uk.trustpilot.com
I deposit and deposit and play and never win and I bet 50p and get bonus what I get 60p from bonus game..what a crap .never play this site again
Adrian
03 November 2021
Comment from uk.trustpilot.com
I banked my winnings on a Saturday so I had some stake for the Melbourne cup Tuesday passed no money it's now Wednesday and still no money in my account. I rang up customer service and was told one to five days and that I wasn't forced to make a withdrawal. I won't use bet365 again. For a bookmaker to do this and have me miss racing's biggest day in Australia is pathetic. If U lose and just give them money it's ok but if U want Ur winnings it's crap
jackpalance1
01 November 2021
Comment from uk.trustpilot.com
Ok for a bet as long as your not a consistent Winner like all bookmakers theyll soon but the brakes on you !! If you choose to play the games youll get cleaned period!!!! There will be no mercy shown -the plus is you will never get restricted because youll never win its that simple ??
David
26 October 2021
Comment from uk.trustpilot.com
I moved from my old casino to WH only because the bonuses were amazing, every other day you would have ether 20fs or 5 or 10 free no dep bonus sitting ther, I noticed after a few months that stopped, you do still get the odd bonus every week but not as many which tells me they are going like my old casino and getting greedy with there real cash players. Now I do still like WH but they have now stopped asking for the odd bonus here and there which again doesn’t show they value there customers. They don’t do reviews on accounts were you get a review every week when you ask for one. Come on WH please don’t go greedy like the others stay independent and value your customers, you make billions a year so the odd 10 here and there or 10fs won’t kill, also the bonus you get is 5 casino with a big wagering req but most of the other big casinos do no wagering, I’d rather have 50x10p fs then 5, I wish you could opt into that option. I’d happily give 5stars if it wasn’t for the bonus problem
Dave
25 October 2021
Comment from uk.trustpilot.com
Have been with William Hill for years, same personal details, bank accounts, payment methods etc, everything ok, until I had a reasonable sized win, then they want price of ID, which hadn’t changed. You can only chat online, firstly to a robot, then I think to a human, that can’t give you any real answers, except say they will look into it, then again you hear nothing. Quick to take your money but not to pay any out, never will I use them again


Al Carpenter
28 July 2022
Comment from uk.trustpilot.com
Guys, I mean William Hill guys, are you out of your mind? What is going on? Your slot games does not even pay back guaranteed RTP! I had over 60 sessions on Playtech games staked thousands, none pays anything...it is almost impossible to catch a "push"! I am talking about the games with over 4000 lines such as epic ape,buffalo blitz etc. Free spins do not pay anything,just empty extended free spins but empty. We are not just grumpy customers who just lose and blame the company. Something is truly wrong with your games. These games were just fine, you did tightened to an extreme level...You are losing customers. I opened account with another bookie and it is just fine. You feel like you are in a legit casino whether you win or lose. I used to deposit more to William Hill, no more, I deposit the bare minimum. The other thing is, you do not value your players with history. You revoked my VIP status. That is unacceptable. Your review rating was 1 star. I see you also involve your company in artificial and unethical star boost here and other sites through fake accounts that are bombarding you with 5 stars. But even this not bring you to even 4 Stars. How pathetic. You were one of the best casinos and bookies...it is long gone. I can't believe you dropped yourself into the scam level nobody casinos. You should fix yourself and let your players win at least once in a while. It seems your games are extremely manipulated.And in order not to face the frustration of your customers you came up with a chat bot which does not even work. It is unbelievable. You totally lost your touch with your customers.
Guys, I mean William Hill guys, are you out of your mind? What is going on? Your slot games does not even pay back guaranteed RTP! I had over 60 sessions on Playtech games staked thousands, none pays anything…it is almost impossible to catch a “push”! I am talking about the games with over 4000 lines such as epic ape,buffalo blitz etc. Free spins do not pay anything,just empty extended free spins but empty. We are not just grumpy customers who just lose and blame the company. Something is truly wrong with your games. These games were just fine, you did tightened to an extreme level…You are losing customers. I opened account with another bookie and it is just fine. You feel like you are in a legit casino whether you win or lose. I used to deposit more to William Hill, no more, I deposit the bare minimum. The other thing is, you do not value your players with history. You revoked my VIP status. That is unacceptable. Your review rating was 1 star. I see you also involve your company in artificial and unethical star boost here and other sites through fake accounts that are bombarding you with 5 stars. But even this not bring you to even 4 Stars. How pathetic. You were one of the best casinos and bookies…it is long gone. I can’t believe you dropped yourself into the scam level nobody casinos. You should fix yourself and let your players win at least once in a while. It seems your games are extremely manipulated.And in order not to face the frustration of your customers you came up with a chat bot which does not even work. It is unbelievable. You totally lost your touch with your customers.