William Hill PLAYER REVIEWS(4065)
Lee
20 September 2022
Comment from uk.trustpilot.com
Placed a bet on Serena Williams not to win a grand slam from 2020 onwards, the whole world knows Serena has retired yet William Hill will not settle the bet. I will let the people who read this decide is she retired and why they not paying out?
Sally Brewins
19 September 2022
Comment from uk.trustpilot.com
First top up won 200 got the money paid over night can't fault this site
Chris Warms
19 September 2022
Comment from uk.trustpilot.com
Avoid these Robbers like the plague,UNFAIR gaming at its worst they just take your money without even a fair fun chance.
Paul Enright
19 September 2022
Comment from uk.trustpilot.com
I began betting with the W.H shop in Alvaston Derby in March 2022. I can honestly state that this is a joke of a betting shop the staff there constantly rob you on the prices they give you and their football prices are the lowest on the UK markets. I have moved to a far better online company who are not jealous of every win you have. The days of these high street con artists is very nearly over. If it was not for the four machines in each shop they would already be bankrupt. Do not trust any W.H employee they are trained to mislead honest gamblers avoid all W.H High street shops and their online scammers like the plague! P A Enright of Derby
Mr JOHN GREENE
18 September 2022
Comment from uk.trustpilot.com
You are invited to 5 free spins then they remove a pound from your account with no free games.
Colin
18 September 2022
Comment from uk.trustpilot.com
Absolute shambles of a company. Tried to sign up to get the joining offers to tempt me to bet with them. Couldn't get past final sign up just before trying to deposit money. Emailed to find why I could not start an account to find out I had to verify myself sending in a form of ID which I had to hold in front of my face and make a selfie ??.Also had to hand write on a piece of paper the user name I signed up with?? What a parlavar. Each time received an email back 3x times in total saying could not use documents to verify. One agent asked for proof of id Drivers licence, a bank statement and to hold in front of face and take a selfie. Another something else, I'm not a bloody octopus. They use such an antiquated verification system. In between all this I have given up and now signed up to Coral, Ladbrookes and Betfred all verified without any of this crap and happily betting away with them and excellent customer service.Told William Hill to cancel my application and destroy all of the information I have forwarded to them. What company in this economic climate turns business away because of their outdated archaic rules they have in place.Wouldn't touch William Hill with a barge pole, go with one of the other big boys who look after their customer base.
Shane Blessington
18 September 2022
Comment from uk.trustpilot.com
Played slots had over 200 spins no bonus the highest amount I won on 50p spins was 38p. Used this company for a long time then they were bought out that's when I started noticing the difference. Absolute daylight robbery. Even dick turpid wore a mask. AVOID AT ALL COSTS. I'm closing my account down as this company are literally robbing people.
ale amata
17 September 2022
Comment from uk.trustpilot.com
Hello ..I would like informing everybody enjoyed 'williamhill.com ' that like this casino it gave to much to the own customers as now taking back , cutting the best there were on line as the 10% cashback on losses , nothingh to complain about but be careful right now to stake your money on there ..I think it's time to turn closes the curtains and choose something better ...Good luck to everyone! By Silvestro:)
Patricia
17 September 2022
Comment from uk.trustpilot.com
absolutely awful customer service supervisor in the name of Steve who was on line 17. 09 22 at around 21.30. I was experiencing depositing money but only half of what I was depositing was going into my acct on several occasions. when I went onto live chat not only was I waiting for a response for ages. then Steve told me my bank was in error even though I had said my bank proved what I had paid. he then proceeded to cut my chat dead. so so damn right rude. shame on you william hill
Paul Enright
17 September 2022
Comment from uk.trustpilot.com
Williamhill shop at Shardlow road Alvaston Derby. Karen the manageress at this branch is a cheat a thief and a liar. She attempted to con me out of around 1,000.00 on three separate occasions, I was proven correct by Hills head office on each of these incident. Then what happens yesterday Karen tells me she cannot serve me, this is because I sued the St Peters street W.H Branch in Derby successfully for attempting to con me and I was awarded 1,069.00 by Derby County Court. The staff at this shop are untrained and clueless this Karen is a thief, a coward and a total liar, avoid this shop at all costs. P A Enright of Derby.
Marc
17 September 2022
Comment from uk.trustpilot.com
Played 29 on roulette, won 30, cashed out. No money. June. Since then I've sent drivers licence photos, selfies, bank statements, handwritten usernames 20+ times. Now we need it in jpg format, sent. Now it needs to be clear, sent. They keep replying with every proofs submission with the same damn requests for the same proofs I've already sent. This company sucks. It's now September. Still no money. They've lost thousands in future business from me, I will never give them another penny.
Diane Ball
16 September 2022
Comment from uk.trustpilot.com
Bunch of Bandits... Went on holiday last September, and fancied having a few Greyhound bets.. Behold... I manager to back a few Winners and found myself restricted!!! When complaining, my account was closed and my Balance returned... Not bookmakers at all, just a bunch of Bandits... Don't bother with these Jokers, as they only want mug-punters... Use the exchages.. The only place to go....
Pat Sure
16 September 2022
Comment from uk.trustpilot.com
Good honest company! Had some decent wins and losses lol choose the right bet and you will do fine with them. ;) could expect pay pay be better and give a few more free bets but otherwise a really good company
Ray Colenutt
15 September 2022
Comment from uk.trustpilot.com
I have joined a few betting sites but the is the only one that I keep coming back to again and again. They have great promotions on a regular basis and free games where you can regularly win (small) amounts of money.
Razuka
15 September 2022
Comment from uk.trustpilot.com
I felt it was alright until I realised that one of my friends got jackpot 2 twice yet had been on Williamhill only few months where as those who have done it for year some of us have never seen a jackpot or anything hardly from it. I recently changed to another well known gambling site has proven the odds are better fair enough house always wins but odds are better than williamhill
David Smith
15 September 2022
Comment from uk.trustpilot.com
Live chat at William hill is like talking to a brick wall, completely useless and untrained staff. I had two or three queries, they basically half answer one query then disconnect you rather than giving a full explanation. They wouldn't give me the email address for complaints because apparently that can only be released by a supervisor - and there wasn't one available. When I again went on live chat to complain they said they a manager would email me with a response - the manager did email me but it only covered about 20% of my initial query. Going round and round in circles. Their staff are clearly thick and don't care. Which is a shame for a company of William hills size. I've been betting with them for 20 years but I'm sticking with Betfair and bet365 now as they are the only ones that resolve your issues appropriately.
Lau
14 September 2022
Comment from uk.trustpilot.com
So I did a withdrawal to pay pal ,I always use pay pal my money is always back within 3 hours,anyway today iv been waiting nearly 24 hours I still have no money back,and they are saying it will take 48 hours yet it states 24 at most on site,anyway iv spoke to few advisors they've all said different lies to me one even blamed pay pal I rang pay pal they have no issues and said William hill are lying ,how can you keep my money and not tell me why it's not back with me yet? No reason to why ?
david Finnerty
14 September 2022
Comment from uk.trustpilot.com
CLOSE YOUR WILLIAM HILL ACCOUNT NOW. I GUARANTEE YOU FEEL BETTER. BOYCOTT WILLIAM HILL.
nicola butler
13 September 2022
Comment from uk.trustpilot.com
Absolute CON! Same names, same winners every day and every night, no chance of winning bingo whatsoever!!!! The same winners win all.the time, no.matter if its day or night when u log on, you see the same names winning all the money!!!! Unfair is too good a word for this site More like despicable!!! Do not use!!
Scotty B
13 September 2022
Comment from uk.trustpilot.com
I received emails from Wiiliam Hill advising of a new account with my name but I hadn't created any account. Upon contacting their support, I was advised their had been a security breach and I was a victim of this. I was assured this had been passed to their security team, was provided a reference and they would be contacting me. That was more.than 3 weeks ago. Dare say there will be no follow up from them on this, considering nothing in 3 weeks. Shows how much emphasis they place on their customers security.
Brad Champion
12 September 2022
Comment from uk.trustpilot.com
Continuous horrendous customer service and it's getting worse every time.
Gary
11 September 2022
Comment from uk.trustpilot.com
Been with william hill years spent thousands with them so decided while football season was finished decided to take a break with them then when season started again got in touch with them to put it back on which there reply was we can do it but you can only have a 25 a month limit absolute joke after spending thousands with them
Chris Warms
10 September 2022
Comment from uk.trustpilot.com
Highway robbers especially on slots not fair gaming at all DO NOT USE THIS SITE.
Wayne Smith
10 September 2022
Comment from uk.trustpilot.com
Do not give these crooks your money anymore. They are taking advantage of the cost of living crisis by the looks of it and just bleeding desperate people dry. Since last june I have put in 12 thousand pounds and had about 5 withdrawals in that time. That's 15 months!! These people are a disgrace to the gambling industry and always will be.
Craig
10 September 2022
Comment from uk.trustpilot.com
Just a word of warning, played slots over a week and before I knew it I had lost over 1400, hardly paid out and I was sucked in to the trap of putting more money in with the hope of winning some back, hard lesson learnt, please dont make the same mistake, it is so easy to get addicted and these companies make money from peoples misery, stay away!!
Kellylou
09 September 2022
Comment from uk.trustpilot.com
Near 100 on fluffy favourites and once again not a single bonus or free spin!!! Absolute disgrace
James Garside
09 September 2022
Comment from uk.trustpilot.com
To put it simple nothing but robbing scamming b@stards every game is rigged I dont care what they say no fun or fair play to be had here nothing but scumbags who think nothing of just taking your money with no possible chance of a return William hill should have their license removed word of warning do not open an account or deposit on here since 888 have taken over so just like their site they will just happily rob you and rigg their slots disgusting company
Angela Diab
08 September 2022
Comment from uk.trustpilot.com
Trash customer service. Needless back and forth. Waste of time. Not worth it. Bet365 is much better.
customer
08 September 2022
Comment from uk.trustpilot.com
Just reopened my account again thanks kenneth are kar for the help
P ADAMSON
07 September 2022
Comment from uk.trustpilot.com
Problem placing a free bet. Resolved swiftly via Twitter message. Great service
Kieran Davies
07 September 2022
Comment from uk.trustpilot.com
Do you use!! Proper scam never seen anything like it! So I played three hands and Im not kidding the dealer had BJ 3 hands on the bounce I then moved tables and had two 2 seats and had 20 and 19 against a 2 the dealer goes and pulls 21 so I played again had 15 and bust hit on 16 got 20 dealer gets 21 so I moved table again and dealer only gone and got 21 again on very first hand Im sorry but that is beyond a joke proper scam! Lost 750 on space of 5 mins due to scamming hands!! What a disgrace and dont reply saying investigate nothing happens
Maya V. Borisova
07 September 2022
Comment from uk.trustpilot.com
I CAN'T CONTACT THEIR CUSTOMER SERVICES. ON THEIR MAIN PAGE. EVERY TIME I TRY I AM STUCK WITH A BLANK PAGE !!!
dominique
07 September 2022
Comment from uk.trustpilot.com
Excellent service , really enjoy using William hill!
James Garside
07 September 2022
Comment from uk.trustpilot.com
William hill are an absolutely disgusting site for months and months now it been nothing but dead spins on the slots it just takes your money with no return whatsoever I know gambling is a risk but no one can have that much bad luck seriously they are rigging the slots to fill their pockets its a joke the bonus drop and scratch of the day are nothing but a pile of sh!t its just sheer greed at William hill you are manipulating people and your rtp is not what you say it is I know that for a fact and enough is enough time to take this to the gambling commission because fair play doesnt exist on here and as for it to be fun and entertaining well thats not possible when all you do is watch your money disappear every time you come on here and its like that all the time the best part is Ive written this review knowing that they wont respond to it as costumer care doesnt exist on here and they know what they are doing so all I can say is fu@k you William hill and I hope you get caught out when I report this to the gambling commission you dirty robbing b@stards hope you all rot in hell anyone reading this dont open an account and let them have the pleasure of taking your money for nothing anyways one more thing to say on William hill your nothing but a bunch of low life w@nkers
John Bell
06 September 2022
Comment from uk.trustpilot.com
Bonus drop use to be at least 5 bonus spins if your lucky, today I noticed it's now 3 spins , no point in playing it was hard enough to get any win with 5 spins no chance now with 3 spins , guess that's it for me now no more on this site
Damien O'Kane
06 September 2022
Comment from uk.trustpilot.com
I contract Hills Twitter regularly to price up Your Odds bets and they're consistently quick to reply and price up the requested bets.Many other bookmakers don't even bother to reply
adrian igr
06 September 2022
Comment from uk.trustpilot.com
What the jewis are doing with William Hill right now is unacceptable !! They reduced rtp, poor chances for a bonus and when you hit, you will win max 10x the stake, the lowest odds on the British market, they often give boosts, which are often lower than other bookmakers, free spins are dead spins only !!
Part poker is a scam
06 September 2022
Comment from uk.trustpilot.com
Fastest withdrawals on the planet about 30 seconds ?
James Garside
06 September 2022
Comment from uk.trustpilot.com
Quite simple really slots are all rigged to not pay out anything decent and getting a bonus is impossible played fishing frenzy big catch Megaways almost all dead spins finally got the bonus on 1 spins and it payed 14 absolutely disgusting stay clear people they are robbing you blind and are being allowed to get away with it filthy scamming scum
Ms Edyta Evans
06 September 2022
Comment from uk.trustpilot.com
If I could give minus stars I would. I've been on William for many years just playing slots and always managed to win some lose some but always fair. Since about April 2022 I'm down 300-400 every month and I believe this is since their take-over. I've not won a single panny and up until April this was my favourite slot site. Don't waste your time and money, William had become greedy and thieving website. Idk about casino or sport bets but as far as slots it's horendess and all I can call William Hill now is a thief. Pure daylight robber. Never again.
fiona mackenzie
05 September 2022
Comment from uk.trustpilot.com
Worst customer care ever! Will never use again.
Attila Somos
05 September 2022
Comment from uk.trustpilot.com
Very upset about this company probably they try to stolen everybody's money or I don't know but they don't want to pay my bets out Stay away from them !!!
Thomas Rogerson
04 September 2022
Comment from uk.trustpilot.com
Had a issue with an error message occuring on an offer, the Twitter team acted swiftly and pulled some strings for me and sorted the issue within ten minutes. Very very pleased
Ionut Daniel Sfetcu
04 September 2022
Comment from uk.trustpilot.com
Never again, big scam
James Jardine
03 September 2022
Comment from uk.trustpilot.com
UNCONTACTABLE UNTRUSTWORTHY Shocking experience with this company Do no value customers wouldn't recommend them to my Worst enemy
Ben
02 September 2022
Comment from uk.trustpilot.com
Document verification is unreasonably difficult to get through. The team just keep rejecting the documents so that you can't log in and remove your money from your account.
Dimasciov
02 September 2022
Comment from uk.trustpilot.com
No customer service, all automated so takes ages to get nowhere.
Andrejs Voronovskis
02 September 2022
Comment from uk.trustpilot.com
Deposited over 100 today, and same 3 days in the row before that, staked 20p and 50p, not a bonus been given not a good play, just hungry and greedy cs , would take your last penny if they could. There is no way its a best online casino, far from it. Wouldnt recommend to anyone, dont even start here
Eddie T J Naylor
02 September 2022
Comment from uk.trustpilot.com
Sick of them and the way they make loyal customers loose all the time you win but never enough to cover any losses you will loose more then they give back so take away the withdraw option and just leave the deposit button lol


YX
20 September 2022
Comment from uk.trustpilot.com
WH restricted my account for no reason, that is, I can't do any promotions, free bets, etc. They refused to give me any reason except to say that they did not take the decision lightly --- if so, then why do I not have a right to know it? I will not bet on WH anymore.
WH restricted my account for no reason, that is, I can’t do any promotions, free bets, etc. They refused to give me any reason except to say that they did not take the decision lightly — if so, then why do I not have a right to know it? I will not bet on WH anymore.