William Hill PLAYER REVIEWS(4065)
Malisa Patel
02 July 2023
Comment from uk.trustpilot.com
I’ve literally played the past 3 days spending over 2000 doing £5 spins and not 1 feature on all the games I played and the max amount one on a spin was 60 quid! The RTP is absolutely outrageous. Just closed my account as they use to be great now their just stealing my money
Philomena Mooney
29 June 2023
Comment from uk.trustpilot.com
Despite a nice little win recently I'm still only giving 2 stars for a reason. I've been on this site a long time and would be a regular depositer A long long time ago, probably over a year ago or more I stopped getting any free spin emails and when I kept getting "communication error" messages on the free daily bonus drop after a few weeks I dropped them a message to tell them it was broken. It wasn't broken. I had essentially been banned from all promotions for 'unfair play'To this day I still don't know how because at that point I'd never even made a single withdrawal but plenty and plenty of deposits. I looked at the rules and this boiled my blood General restrictionsa. We expect you to be fair when you take part in promotions. We consider certain types of play to be unfair and to break these terms and conditions. These unfair types of play include the following.» Using ‘minimal risk wagering patterns’ (that is, a set pattern of bets or stakes that unfairly minimises risks).A multi million pound company doesn't want me to have 5 free spins in case they lose 50p because I'm being unfair by trying to stetch my money by betting low ? Yet It's not unfair to take hundreds of euro from me and have poor RTP? So they want me to maximise my risk whilst they line their pockets woth millions? I still don't understand this. Some people play for fun. Deposit 20 quid and try stretch their money with 10p spins. Of course it's minimal risk. It's also minimal payout if you do win anything on a 10p spin. I honestly felt like a criminal mastermind from oceans 11 🤣
Hughie McCullough
28 June 2023
Comment from uk.trustpilot.com
I wonder if someone from William Hill can tell me why, when emailing a complaint to William Hill, I was asked to open an account with some company? called Revolver? I couldn't go any further, after typing my comments and contact details to William Hill,unless I opened an account with this company?
Carley grattage
27 June 2023
Comment from uk.trustpilot.com
❌stay away from this site ❌ something as defiantly gone wrong with this site as it used to be fair and one of the best to play on. These last weeks all it as done is take and take money . Only ever see 2 scatters and if you are luck enough get 3 on a £1 spin you only win a couple of quid this is on King Kong cash, even bigger catch, fishin frenzy megaways, fishin frenzy jackpot king , big bass bonanza, bigger bass bonaz and gold bets. I was playing on the gold bet at £2 spin not once did the 3rd scatter come in even after depositing well over £100 same on King Kong cash 3rd scatter never come in even after depositing well over £100 and playing on £1.40 spins. These definitely need investigating as something ain’t right here and I’m not the only one to complain read through the reviews . I have recorded playing on here and I am looking into someone who can look further into this.
Jack
27 June 2023
Comment from uk.trustpilot.com
So I’ve waited to review the site, as I’ve been in the green in terms of net deposits but like with other sites they slowly claw back, which makes me believe some casinos use deposit tracking.However William Hill is by far one the best Casino on the market, I haven’t felt something dodgy is happening, I have had an unlucky day here and there, which is down to RNG, but unlike the casino crooks such as Entain Group (Ladbrokes, Gala brands and Coral), SkyVegas, SunVegas, PaddyPower, Monopoly.As stated I genuinely believe the RTP representative on William Hill. I’ll say my top 3 online casinos are William Hill, Mr.Q and Lottoland.Betfred and Betway seem decent but not had a long enough experience to rate them properly.
Pat Graham
25 June 2023
Comment from uk.trustpilot.com
Placed a bet last year around November 2022.the bet was 16/1& 20/1. 2 x £5 ew singles & a £5 ew double. Lucky for me both selections won. So I had a good return on my investment. Went to the counter to collect my winnings and the manager said I can't pay you till the next day, which I had to accept. But I said next time I place a bet can I for example put a bet on Friday and come in the next day and give you the money. Obviously not the manager replied. But I said it's OK for you to do it to me tho. I'm telling you now guys if you want to put a decent bet on in a high St shop and you get lucky and hit a good return 9times out of ten you will probably asked to come back the next day. These shops should tell you before hand that they haven't got the money to pay you if you come up trumps. Pour and underhand way of running a business.
Ryan Crichton
24 June 2023
Comment from uk.trustpilot.com
Absolutely fuming with you William hill IVE DEPOSIT £100s.. Not one bonus game not any free spins ya an absolute joke I'd stay away people if I was you AVOID big time they just take ya money and don't get nothing back and they say its Entertainment there a joke needs closing down
Gareth
21 June 2023
Comment from uk.trustpilot.com
Week in week out william hill slots take your money with no payout, if your lucky enough to get a bonus, which most of the time your not its a dud and pays next to nothing, company wants investigating, no way everyweek is the same story, ypu don't always expect to win but no way you should always lose, corruption in the uk is hugh, companys like this flying under radar by government, seems like some mps are getting there pockets lined
KRISTIAN MULLEN
20 June 2023
Comment from uk.trustpilot.com
had error on the terminator game error 30000 as it was adding up my winnings, now game didn't start. and lost all my winnings, contacted them they have no record of it, even though I sent a screen shot of the game not loading. don't play it guys you will lose your money. the guy I spoke to was Neil, no help at all
John
19 June 2023
Comment from uk.trustpilot.com
There is a reason William Hill are despised and don't reply on here, they have zero ethics. played EGGZ (AVOID) 45 Quid in 10 pence bets, average win 4 pence, bonus rounds cist about 10 quid to get and win 40 pence, probably the worst game on history.
customer
18 June 2023
Comment from uk.trustpilot.com
23 bonus spins on hyper strike cash megaways and a whole 76p won 90 percent dead spins?honestly this place is just the worse lowest rtp of anywhere and blatantly just ripping off customers to feed there bank balance and pay off fines avoid this place like the plague
Ashley bourne
18 June 2023
Comment from uk.trustpilot.com
Your trading team should be ashamed of themselves for putting football games on your ssbt football machines if your not covering them. As a result of this it has done me twice in two days. Ytterhogdal was one team yesterday and today was IFk simrishamn 18/06/23.Anymore instances like this and I'll take more action on the company for scamming
Justin
18 June 2023
Comment from uk.trustpilot.com
LISTEN TO THE REVIEWS!!Has to have the worst payout out of all the online casinos. Will swallow your money and return next to nothing!
Ronnie Stewart
17 June 2023
Comment from uk.trustpilot.com
This had to be one of the biggest games that suck you in, odds to win in this app must be higher than the lottery..
David Howarth
17 June 2023
Comment from uk.trustpilot.com
I have experienced great difficulty getting bets on cycling,Australian Rules football, and minor sports settled. Sometimes after 3 hours I have to resort to contacting them by "live" chat on their website. If U don't contact them I think my bets would never get settled. Very unsatisfactory and slow service.
Helen Stuart
16 June 2023
Comment from uk.trustpilot.com
Took my bets and money but keep tell me I have no bets taking your money with no problem at all do not give them your bank details to your account if get cash direct top up email them do not get back to you joined a new betting site to see if they are any better william hill joke. Com not fair play do not play there games
Daniel duff
16 June 2023
Comment from uk.trustpilot.com
Obviously my last review was removed,so I'll keep posting them,was a loyal customer,and not a fan of 888,useless app and bookie all round so self excluded,then they buy out WH and self exclude me from this brand,disgusting treatment,**** off WH
Vytautas Draugas
16 June 2023
Comment from uk.trustpilot.com
Do not recommend this company drains your pocket quickly only small wins and then no wins at all like throw money in the bin each spin. Only good thing is they pay quick in direct debit cards. Would say approx from 50 times you play you do win decent maybe 3 times then whatever you win final monthly result is that you up 20 or down 900+ so definitely ain't worth start with them slots fixed to minimal. Had way better wins with other companies where you really can win big, here at William Hill you get no chance for big wins.
Meirion Tovey
15 June 2023
Comment from uk.trustpilot.com
I find it very strange that i played the gold blitz game now usually its pretty fair to payout but theyve tampered with the game even at 20p per spin i was getting dead spin after dead spin ?.............was never like that before.....theyve rigged the game to not payout......robbing b@#%&ds........dont play the slots 100% fixed.........
customer
15 June 2023
Comment from uk.trustpilot.com
Total scum the slots here are the worse of any company there so rigged its unreal you cant win no matter what game you play nothing but dead spins and tiny payouts honestly dont waste your money here you cant win
bahman rahimi
13 June 2023
Comment from uk.trustpilot.com
I had a Basketball bet namely Malaga v Barsenola I did bet under 162.5 it finished 162. I have I pic of their settlement.
Joe Wood
13 June 2023
Comment from uk.trustpilot.com
As far as modern day bookmakers go William Hill are better than most- at least they allow you to have a reasonable bet without all the stupid restrictions others ply on you- you still get the best overall value on the TOTE
Robert Douglas
13 June 2023
Comment from uk.trustpilot.com
DO NOT WANT PEOPLE WHO WIN...Haven took my dad to hospital in derby i thought id call into a hills shop nearby, Now you know Hills and Paddy Power are only firms that lay early odds on french racing in shops,Sat down with my costa latte only for a guy to come from behind the counter to say "Rob if you want a bet in here you have to come to the counter " ??? never been in shop before and wont bother again??? Is my photo in every Hills shop in midlands? Is that legal?
David
13 June 2023
Comment from uk.trustpilot.com
Why are people supporting these thieves..you have only yourself to blame. Look you might win on casino games every so often but on the long run you lose... This random number is just an excuse.. if you really knew what is going on behind I say it would open your eyes,the length these low life scum would go to,to con people out of money. Where are all these jackpot winners? It's just a front to con people. You be better off burning your money instead of giving it to these low life scum.
Daniel duff
13 June 2023
Comment from uk.trustpilot.com
How can a household name be bought out by comedians like 888 sport,probably the worst betting site in the UK,and for that and my self exclusion imposed by you for excluding from 888 long before the buy out I award zero stars and one golden finger,disgusting treatment of loyal customers,I won't be back
Coral Gillingham
13 June 2023
Comment from uk.trustpilot.com
0 stars. Do not use this site they are disgusting. They are not letting anyone win atm and thats probably because of of their fine. Their win ratio has really dropped and they are screwing a lot of people out of their money. We all know the house always wins but they are not giving customers a chance what so ever atm when it comes to playing slots and Slingo. I hope this company burns.
CJ
13 June 2023
Comment from uk.trustpilot.com
It's decent. Fairly fast withdrawal via PayPal, usually a few hours. The bonus drop feature is so so bad. It's definitely fixed. I say this because I do the bonus drop every single day and used to win everyday and now I haven't won a single thing for about a month. The thing I do like about William Hill is the 5 Free spins occasionally. Also, a friend showed me that you can get 5 free spins daily via the sports section which I didn't know before so that should be more widely known. It used to be my main slots go to along with paddy power but now I barely deposit on it. The app is quite slow too but not sure if that's actually my phone. Overall, decent
KIm Lin
12 June 2023
Comment from uk.trustpilot.com
Hello. My name is Sam I represent an anti-scam company. Fraud in the field of online transactions in India is only increasing. This problem prompted us to create a separate department, the purpose of which is to process and solve the problems of clients who have become victims. Every day we receive a huge number of complaints about our Mail, and we try to respond in time and instruct the person what to do and where to go in this case.I can help you solve the problem !! Please write details to the mail: support{dog}fntcyber)com.
Lee Gillingham
12 June 2023
Comment from uk.trustpilot.com
0 stars. It seems since William hill had their fine, they have drastically lowered the win ratio on their games. Wagered a lot many times to reach bonus rounds and have been getting about 10% back. I have never known anything like it. Do not use these guys. They are taking full advantage right now.
Neil
11 June 2023
Comment from uk.trustpilot.com
This company used to be my favourite but something seems to have gone badly wrong in recent years. Out of all the big bookmakers its now routed firmly last in terms of customer service and experience
Craig Turner
10 June 2023
Comment from uk.trustpilot.com
Their roulette wheel is not random, so it will too often put ten reds or ten blacks in a row.
Jayde Walker
10 June 2023
Comment from uk.trustpilot.com
Absolutely rubbish you will not get a bonus never get higher then your stake worse site I've ever played slots on just take never give anything back surly with all the bad reviews they have to be investigated??
Teresa
10 June 2023
Comment from uk.trustpilot.com
Hmmm.... reading all them revievesNot trueI am with them for long timeLose winGood promosNothing bad tbfPretty decend bookie
Fernando Bessa
09 June 2023
Comment from uk.trustpilot.com
Stay away from this house, random, payouts are ZERO., I have a really bad experience and honestly dont recommend to anyone., Fairness ?? 4 consecutive days I play bonanza megaways and nothing, ZERO, where is the random and the fairness. ALL DONE.
J Baker
08 June 2023
Comment from uk.trustpilot.com
Explain how its possible to have over 700spins on 1 slot and not hit a bonus ?? If that is not a scam or rigged i dont know what is !! Worst site for gambling available. Honest review. Try yourself.
David
07 June 2023
Comment from uk.trustpilot.com
Shame zero stars isnt an option. Didnt pay out on a win due to a system error and denied all knowledge of the bet being placed. Customer services non existent. Spend your money elsewhere.
Cassie
06 June 2023
Comment from uk.trustpilot.com
William Hill used to be the best site they are now the worst by far all slots & promotions are utter rubbish now.
Paul Marshall
06 June 2023
Comment from uk.trustpilot.com
Had a very large win and all of a sudden they cancelled my access to promotions. Trying to take money back which sucks. One large win and they withdraw offers. Clearly not customer friendly, play for fun only but if your a winner they punish you. Date is approximate as i do not remember the exact date
Karen B
06 June 2023
Comment from uk.trustpilot.com
I have to agree with all the negative reviews. WH was a fun and entertaining sites, with good bonuses and promotions. But of late it just seem to be taking and taking. If it does not improve I feel to look elsewhere.
Customer
06 June 2023
Comment from uk.trustpilot.com
Just deleted my account. 200 on slots and not one free spin bonus on big bass splash. Complete scammers. Good riddance
Daniel duff
05 June 2023
Comment from uk.trustpilot.com
Self Exclusion added to my account this afternoon after years of being a very loyal customer,and i didn't activate it in any way shape or form,disgusting WH I won't be back again!!!
Robert Douglas
05 June 2023
Comment from uk.trustpilot.com
Any issues DO NOT contact the gambling commision they are totally useless...ibas youve got a chance( Remember ibas are funded by gambling firms) What the gambling industry needs is an independant ombusman with no connection to any gambling firms that way they decide if disputes are fair or not otherwise punters have no rights wotsever as only people to complain to are connected to the industry
John
05 June 2023
Comment from uk.trustpilot.com
God, their casino blackjack is fixed....placed 20 hands, get 13, 14, 15 most of the time, and dealer mostly get 17 onwards. Most time you get another card you bust, and dealer ALWAYS, and I mean ALWAYS gets another 10 when their 1st card is a 10
Mr Gittings
05 June 2023
Comment from uk.trustpilot.com
Iv had to close my account because they are not fair how the hell can you spin 20 pound and only win 2.70 its like they set you to lose from the start .. in the last month iv lost 100 yet they must be thick dont they get it.. if they let you win a bit it will keep you there but no now they just greedy.. just look at the review rates they gone downhill. Bye Bye.
PM
04 June 2023
Comment from uk.trustpilot.com
Sports betting is good but the casino is pitiful. The advertised RTP is nonsense. This has regressed massively over the last couple of years, and customer experience suffering heavily.
Jenni
03 June 2023
Comment from uk.trustpilot.com
Does anyone ever win? Lost track of deposits and no wins.. big company like William Hill too!
stephen whitfield
03 June 2023
Comment from uk.trustpilot.com
I understand and accept that you can not win every time you gamble which is fine but this is terrible and i will not be playing this game again. I deposited 25.00 and played rainbow riches rainbow reveal at 1 stake and i must of played at least 50 cards or more and the most money i won was 5.00. I did not even get the pots of gold bonus once. It has nothing to do with luck or the random number genarator because if it was really totally random then this would not happen all the time. I think they actually choose if anyone wins or not it seems so obvious. That just proves what a total liberty taking game it is and the company are. I am very unhappy and i think this is totally unfair and wrong. How can they treat customers this way. They are totally out of order and should be ashamed seriously.
James
02 June 2023
Comment from uk.trustpilot.com
Placed a bet today thinking I was taking part in a promotion which would give me a free bet to which had I placed my bet wrong. Quick message to WH and explained what had happened and the bet was added to my account in good will. Top class service.
customer
02 June 2023
Comment from uk.trustpilot.com
Literally just won 7p from fifteen bonus spins ? this place is just horrendous and there doing nothing else but ripping customers off worse site of any without a doubt


MrWacky
03 July 2023
Comment from uk.trustpilot.com
i don’t even know why people are hating i’ve been doing live blackjack it’s been the most fair expirence people need to stop digging into there loses and trying to win it back the website is top tier
i don’t even know why people are hating i’ve been doing live blackjack it’s been the most fair expirence people need to stop digging into there loses and trying to win it back the website is top tier