William Hill Review

I’m only posting this here because there is 0 customer protection any more, thanks tory scumbags. DO NOT USE WILLIAM HILL. First of all they bait and switched me with an advert, promising amazing odds that were nowhere to be seen in the app (my fault, I should have known not to trust a bookie!). Second I put some money in my account, it came out instantaneously, whatever that always happens. Then I realise I’ve been SCAMMED and I try take my money out. They won’t send it back, they need a copy of my bank statement, a photo of the card I paid with and a photo of my driving licence. WELL I NOTICE YOU DIDN’T NEED THAT INFORMATION TO TAKE MY MONEY ONLY TO GIVE IT BACK. This should be illegal, unfortunately we live in a corporatocracy where big businesses can do what they like and face no consequences. What power do we have except to write sh**ty little reviews like this one.

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They take so much off you in a month through slots but makes you lose at the daily drop sickening.

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Not had 1 single win on months!Really liked this site it’s went right downhill. Think they are needing a wee visit from the ombudsman

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Piece of 💩 💩 company. To everyone new!! Dont make a account this company will block your account with money in it and wont give it back . tell everyone about this crap company pass it on william hill will scaam you one way or the other theres no numbers to ring . even the chats are utter bullsh!t. No one will help you! dont do it! stay away! The whole staff and the owners are clowns 🤡 Keep the change and spend it on something better people stay away!! or your gonna end up being scammmed and stressed for bullsh!t william hill

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Absolutely disgusting. Played machines in shops for many years. As from this year I noticed a massive decline in returns which made me suspicious. New machines have been installed in most shops so makes sense that WE are clearly paying for their new machines. Will never play again as its quite obviously a manual reduduction. Bonuses are shocking. Played Eye Of Horus. Spent £90 using 50p spins. Got bonus and it payed £2.80. Even other customers were laughing in disgust. Shame on you William Hill. 😔

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Don’t use these AT ALL they lie in there terms and conditions. Literally had £50 stolen from them just last night , tried to resolve through the absolutley worst customer services I have ever known who very arrogantly kept stating a promotion i opted into ended so the balance was deleted.. the promotion in question specifically stated in the terms and conditions that the £50 would go into a buy in bonus balance which upon promotion ending the balance if not used would be returned to main balance and that a £25 bonus balance to be used to play would expire upon promotion ending. Screenshot confirming all of this were provided and the customer services refused point blank to help just kept saying the balance was deleted as the promotion ended. They would escalate to supervisor who would repeat this and end the chat immediately before I could reply. Please DO NOT use this site. I have escalated the matter further however its very clear the funds have gone for good , but hopefully action can be taken to prevent this happening to someone else. Not even so much as 1 free spin offered for the inconvenience and unclear contradaictory terms or for the literal hours wasted with shocking customer services… this company does not care about happy or satisfied customer they made zero attempts to assist they care only about taking your hard earned cash. Avoid

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Horrible, they don’t value loyalty at all! been playing on the site since 2011 depositing everyweek, I’ve been barred from bonuses for my ow well being it appears, like that’s helping.I have closed my account not wasting any more money with them plenty of bookies in the sea..

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I wouldn’t even give you 1 star but was forced to so I could write a review I have been playing this site for months now and wish I hadn’t. That will obviously make no difference to you money grabbing tight billionairesGames are pretty boring Tight and I mean tight as can be Bonus rounds end up giving you next to nothing No big wins what so ever and I have put a stupid amount of money in it It’s all rigged don’t believe what they say when I expect they reply to this. Unbelievably tight no decent wins Minus 5 starts would be a better option. Don’t go anywhere near this site.

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For month they have been holding my money. I’ve been emailing them and sent everything they have asked for but still haven’t received my money. This is my money and they are stealing it. They won’t give me a number to speak to anyone. They won’t do anything but steal my money

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Absolutely joke of a betting site!!! They just take all your money, give no chance of jackpots ever, you can put in £500 and either win nothing or a fiver if you’re lucky!! Absolute scammers

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Blocked my account when I was trying to add bank details. Now insisting on I email ID, however when I do they just find another problem. Kissed goodbye to my money that they are holding. Obviously just a ploy to stop people withdrawing their winnings. Astonished they are allowed to get away with this.

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Horrendous place literally doing nothing else but taking money I’ve played hundreds of spins on rising rewards never ONCE had a bonus definitely not random and massively rigged crap. time to delete this joke of a casino again. Top three most rigged ripoff site DONT even think about signing up to these crooks it’s not even gambling anymore because you cannot win it’s just robbery. How do these scum get away with it?

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Con of a company…voided my WINNING football bet..the stats on the official premier league site shows my bet had come in…conmen

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I had some money in my online account and it disappeared. It wasn’t a lot but suddenly it said £0 and I knew I hadn’t emptied it. I took it up with them and they said it had been spent on blackjack, at which point, given I only every bet on the horses and the football and don’t know how to play blackjack, I knew it wasn’t true, because nobody else had access to my account. I asked for it back and they said they would investigate it and get back to me, but that was three weeks ago and I’ve heard nothing. Don’t trust them.

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Didn’t want to give any stars got blocked for having an opinion I basically said scam after monopoly live wheel span over 80 times not a single bonus.I said scam that’s my option blocked spent £5000+ on this site they don’t want to know once you have a opinion.Save your money stay clear username in case they read this NJNJNJ888

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Iv deposited over £800 since the start of Jan 2024 and i have not been paid out at all, my scatters have paid me less than a tenner or over £20 if im lucky

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Absolutely avoid at all costs! Sure, the daily freebies look enticing but, once you start depositing money, you can kiss it goodbye. An alarming amount of dead spins, bonus games are rigged to not appear, you will not win! In-game tournaments had people with over 1.2million points (each losing spin awards you 1 point, then 2, then 3 and so on until you get to 40 then it caps at 40 points.) Specifically designed to keep the richer players interested, the rest of us well, we’re disposable. If I had to sum up William Hill in one sentence it’d be, A Legal Scam.

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Gives little bonuses sometimes and customer services are great…bit tricky getting a bonus round but it’s to be expected with gambling …withdrawals are quick and easy overall a decent site

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Has become one of the worst online sites available and really needs to be investigated. The returns on the games are diabolical and all the reviews will back this up so they are obviously lying about their rtp percentages and that is definitely illegal. The actual site itself is not fit for purpose as the games don’t load or keep resetting themselves and even though they must be making millions ripping off customers none of this money is used to improve a p@ss poor excuse for a gambling site. DO NOT USE THIS SITE YOU HAVE BEEN WARNED.

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Cannot put into words how bad this place is rtp on the slots is just laughable and took a look at my wagering history and minus £460 since I joined utterly shocking. Biggest scammers out there definitely due another huge fine soon

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my account is locked since last week still nothing is going on they just holding my account under review . Dont even bother replying to me useless cunnts unless your gonna unlock it straight away

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My experience with this bookie is simply terrible. Made many deposits and withdrawals of money without problems. I made more than 100 sports bets and suddenly I can’t access my account. Requests for many documents begin, I provided these documents without problems. Then they put me in their imaginary queue and I just waited two months in an imaginary queue for document verification. I put up with it, but now they demand that I certify all documents with a lawyer. And they want me to certify 10 pages of PayPal + passport as well as a bank statement, and it will cost me a hefty sum, namely 800 pounds if each page is certified by a lawyer. My requests to reduce the number of pages were simply ignored. This attitude towards me is due to the fact that I am a citizen of another country, fleeing from a war that was harshly unleashed by russia, now I am faced with the attitude of a second-class person in Britain as well. I don’t understand why I should verify something with a lawyer and invent a 2-month queue if I took a selfie with every document. Who but me could have these documents and also be in the photo, it’s just ridiculous. Be careful with this bookmaker, especially if you are a citizen of another country. You will simply be devalued to 0, ignored and not even noticed.

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Scam.Joined last Thursday, deposit £100 x7 over the weekend, lost it all on slots, no win above £2 in 4 days of play, Sunday i finally won £120 and they closed my account

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Do not use William hill everything about this site is corrupt all their games are rigged it’s just deposit your money for dead games constantly William hill are dirty scamming b@stards be warned before you decide to give your money away to these thieves

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First off! customer service? No phone lines, They chat is literally the worst ever i have come across in a long time. They just connect to a supervisor who does not care at all they will just end the chat with you. How do the owners of this company live with they selfs, knowing they skamming literally they own customers everyone stay away from this bad company. dont even make an account dont visit their shops make them bankrupt. Because thats what they are doing to us horrible set of rat bags.

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Absolute scam artists. Won a bet over 11 free kicks and over 21 throw ins each half in the Arsenal V Liverpool game. I counted them all while watching and the stats on the website which I screenshot showed I’d won, however an hour later the bet is settled as lost and the ridiculous customer service told me that they had asked their traders and decided it was correct and the bet had lost. Showed the screenshots only to be then offered a free bet of my original stake as they could understand where I was ocoming from 🤣🤣 Avoid like the plague!

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This place is a joke DONT play here 51p on a bonus this morning and a whole £2.09 on another just now there clearly still ripping off customers same as they always have avoid this scam

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Fixed to bits 3 times in a row had KK with ample stack and played for hours to go out beaten by a lower pair hitting trips.All the while expected the A.Wow I can’t wait to see the day they get caught for deception and fraud and just being greedy corrupt clowns.I really hope I’m not the only one who knows this.And again. Date of experience has to be set as today but this crap happens daily.Peace out ya cranks.You fixed basxxxxs you fixed basxxxxs who stole all the PIES.For the yanks that’s probably a meat waffle.

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Rigged machine, I’ve played 18hrs none stop no win at all…big bass give scatter that will give you 10 after every 1 eu spin. Gold fish have never fall since I’ve been playing, I don’t even know how that 500 or 2500 gold fish comes up since the machine is rigged so that it doesn’t fall, I only see them passing. it’s bank holiday weekend obvious they won’t give any cash back…avoid playing William hill, go to sky Vegas, and paddy power, won my money back there 2500, with William hill u can never win more than 500eu on William hill big bass. Once ur 500 they log u out and tell u to restart the game, once u restart u will loose everything. They don’t always give cash back this days either. U have lost a customer in Ireland William hill. There are better places out there to put my money. JulieIRELAND

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Compared to most gambling sites I have used, WilliamHill are awful. I had a deposit limit of £10 a day. Never win anything. Nothing from the free spins. Nothing ever. My account is about £300 down in the past year lol I think they are a scam. I will stick to virgin games I trust them more

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Who gave them license in Spain? They are breaking every single law! It’s been 3 month, I’m still waiting for my money!! Ridiculous! I Writing to support every week, they keep feeding me with lies. Can someone help me with a good lawyer that will help me sue them?or a service that will get my money? They are not even paying the deposit!!

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Some appalling service these last few days where the only option is via chat once you get past the chatbot. Without going into detail here I queried a bet settlement that involved selection of bet boost. The bet won and Best Odds Guaranteed was applied; the settlement stated “ you won an extra £xx with Boost and BOG. However only BOG was applied; why when I selected Boost albeit in the belief both are spplied. On querying I was told a supervisor would check and email ~ no email and when queried I was told Boost and BOG cannot be applied although nowhere in the T&C’s is this an excluded combination. I queried again on this basis and was promised an email within 12 hrs- not received either to inbox or junk. Back to chat and sent a copy (allegedly of the email) which merely stated bet settlement was correct – no mention of Boost/BOG and, while stating I can take the complaint further, no indication of how or where. Indeed the complaints page on the website merely takes you to the chatbot. I was promised that it would be looked into and I asked for an email covering the points in writing. Again all I got was a message left on the chat saying basically thanks for the feedback – clearly they don’t want to admit to an error or show me the T&C – ( doesn’t exist ) I will be closing my account in time having withdrawn my balance. This level of appalling service seems indicative of this company even when supposedly passed on to a senior supervisor – beggars belief the lack of empathy and inability in answering direct questions. Plenty of other options with other companies thankfully would be my advice if considering using William Hill.

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Can’t comment on anything to with odds etc, however when I started the registration process, the tick can’t be removed from their marketing box so I didn’t proceed further as I don’t want marketing rubbish. IT IS ILLEGAL TO NOT GIVE PEOPLE AN OPT OUT OPTION!

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Thieves massively rigged games penny payouts without a doubt in the top three worst sites you’ll play hundreds of losing spins and not a sign of a bonus AVOID these scammers don’t sign up

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If I could give a 0 star I would, don’t waste your money, the odds are really low, slots never pay out, take your money and give nothing back absolute rip off and scam artists!

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I URGE EVERYONE TO AVOID AND DEPOSIT ELSEWHERE,I used to deposit on william hill but lately the odds have been so poor thats not happening anymore. William hill are just getting greedy now. Its next too impossible too win nowadays. Avoid and enjoy a chance of winning on a different site that dont lower the odds on already awful R.T.P rates 😉 😀 Scammers for real.

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Well first of all the bonus drop game I’m in my second period(other year or so back) where everyday I get X for several weeks.Made a complaint about multiple things got rebuked, then provided photo evidence and now’s its deadlock.My account has lost some promos I go on live chat(chat bot) told my accounts restricted safe gambling… deposited £20 in 1 month over Christmas because spent on other things. Went through to agent copy and paste closed chat…,

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Thousands spins for bonus and winnings between 5 to 30 pounds. Conclusion: lose 100 pounds win 10, lose 200 pounds win 20, etc. DECEPTIONThere is no option to win. Not with William Hil.

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Restricted me althought I have done nothing wrong. Agents tell me nothing wrong with my account. But the problem persists as I cant opt in to promotions

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Wish I read the reviews first. Robbery! Gave me free bets which I turned into £85. You need to deposit money before withdrawing tried to do this & my account was closed no notice no communications at all, after I spent ages online on live chats & calling wrong numbers I just about found out I needed to submit ID again no notices of this. I’ve submitted all documents besides proof of deposit as my account is closed & I have used free bets I do not have proof of deposits, I provided what proof I had only to be told it’s not good enough. How can you request proof that does not exist. Bottom line is FREE BETS is a no go because once you earn a little bit of money from it they’ll shut you down & make excuses as to why they can’t open your account back up. Shocking customer service. Obviously nothing will come of this review but just a notice it fellow betters/gamblers to not waste time with free bets. SCAM!!!

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do not play Gold Cash Freespins Megaways just got the bonus paid £0.00 total disgrace!

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avoid ALL gambling firms based in corrupted to bits GIBRALTAR, its renowned for crooked operators, and read up on their scams

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Absolute buffoons, suspended my account for trying to take my money out, what a bunch of jokers.Avoid these fools. Absolute low life scumbags.

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Horrendous-£7843.72 in one year never get a play evil disgrace of a site the worst there possibly is block me from the 5 spins I don’t care only win 10p if that any way you are diabolical

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Been ok so far not the best odds given on football . Been doing ok on occasional free spins and bonus drop .easy to sign up

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Shocking customer service,keep sending to links and rules but no real answer why.I have been customer not even for a year,not even win that much from them.Questioned first time a bet which they were in a wrong but keep sending me to rules emails etc and it was simple maths!

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Tut can’t post with a zero star so unfortunately had to give 1 star Played WH for about 8 month first month wow won practically every week some decent wins . Well don’t be fooled after months after constant deposits I get emails telling me about depo tools so thought okay I set a limit , still depositing every month up to my limit no returns on slots or bingo . Thought run of bad luck so I’d take a break . On returning still no luck numerous depositing again then they decide to restrict me from playing their promotions lol wow !! So I took a 30 day break if I can’t use the promos I thought stuff you anyway my 30 days is up and I tried to log In , now it seems they have blocked my account unreal what a disgusting site treating customers like this oh and people check your credit files as they check affordability on you !! Funny you take as much money as possible beforehand Avoid it’s a big fat greedy company who scam the public Im not pursuing this matter because I’d rather eat dog poo before I ever play on this site again !

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Williamhill can have all the tools to help punters with gambling ie set limits, time out,etc,etc, But the one thing still remains They are nothing but ruthless con artists, that ripp you off. They have no morals, or standards. There betting shop machines are the biggest con ever.. also their staff are overworked because nobody wants to work for them. And they say if the machines were taken away from betting shops then this would create redundancy. My backside. There’s no staff as it is.

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after being playing for four years, I have realized they stopped me from playing by saying that connection issues made me lose that hand online.Please do not play any single penny in this company so we can show our power to gaangsters.Don’t spend time here unless you want to get robbed by professionals?

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Jesus William hill I thought coral was bad! Your slots do Not pay out whatsoever. Why advertise free spins, bonuses etc but never win them. Just spent £20 and won £1. Big bass U hit the scatters but u don’t actually win anything with the free spins. Wow. Closing my account. Pointless. It’s not even fun.

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