Unibet PLAYER REVIEWS(1240)

TG
12 August 2023
Comment from uk.trustpilot.com
Unibet made a mistake with a withdrawal, Customer support is ghosting me for 4 months now.Don't play at Unibet.

Phil macrae
09 August 2023
Comment from uk.trustpilot.com
Joined this company two weeks ago they allotted me a 5000 pounds monthly betting limit, I can bet safely in 100 units. I Bet on the horses for a week and a couple of days .I lost 1400 pounds to UNIBET , then on the Wed of goodwood I won a good few bets, all single bets ,totalled £1200 winnings.I decided that's enough for the time being,Take a rest and withdraw the money on thurs 3.8.23 only to find the scummy operators had blocked the withdrawal, I questioned this right away to live chat , there answer was just sit in obeyence and await an e mail.No e mail came but the next day 4.8.23 in account there was a message to provide verification documents, which I done immediately .Eventually got an e mail on 8.8.23Stating they had released my withdrawal .I went to log in to the account to find out account barred ,phoned them to find out reason girl said account closed for buisiness reasons.I have all screenshots and chat logs ,and I am in the process of presenting a total blow by blow view of every action taken by me and by them with regards to this shocking behavior.all will be presented to the gambling commissions as part of their request for punters input to the commissions review.I would recommend steering clear of this bookmaker do not join they are totally untrustworthy, staff lie.looks like they only want losing bettors ,and will try and avoid paying out .UNIBET IN MY OPINION ARE TOXIC STAY AWAY.

Joanne Ahmun
07 August 2023
Comment from uk.trustpilot.com
These people allow GAMSTOP members to fund accounts and lose their money without proper KYC whilst being fully aware that they cannot lose a penny and only gain as they will keep the money if the punter loses and not payout if they win.Like many betting companies now,they know very well that due to GAMSTOP many problem gamblers like my partner ask their spouse/ partner or family member to open an account for them (which is done by pro gamblers too) but Unibet allowed me to open an account (foolishly and unaware of my partners issues) and then when I went on holiday,he funded the account till they blocked him and have ignored him and I since! Why in gods name do they allow accounts to be funded by problem gamblers when the funding details don’t match the account owners? BECAUSE 80% of profits in betting come from problem gamblers!This means anyone could fund it whether they are a money launderer or drug dealer etc.. All crazy when you you think they allow you to do this and then when blocked he proceeded to find other accounts owned by Unibet like 32red and they kept taking the money KNOWING they simply couldn’t lose and where engaging with someone who is insane when it comes to gambling and has no control. It now appears totally normal with many sites offering advice on how to circumnavigate GAMSTOP which is resulting in fortunes being lost,lives ruined and critically GAMSTOP should have an option to list family members / partners / ‘enablers’ to help chronic gamblers by including their details if they wish too.Anyhow,Unibet took approx £1,300 off a known problem gambler who funded the account himself (which they knew) and who lost 35k in 3 days but nearly all have refunded the deposits acknowledging the madness and lack of compliance but Unibet just quote terms and conditions and clearly see this as way to continue their profits as without the mad gamblers,they would not be a sustainable business.A total joke.

Umar Ba
27 July 2023
Comment from uk.trustpilot.com
I'm not sure why all the negative reviews, by law you have to provide ID , for safer gambling you have to provide proof of income.It's gambling ofcourse you're most likely to loose especially if you're playing slots or any sort of casino games, you're basically giving a machine money and it has to determine whether to pay you back more or nothing,think about that.In regards to pay out unibet is actually the best once you're verified. I use trustly to deposit and withdraw, it takes less than a minute to have my winnings back in my account. Different methods differ ofcourse

Vinnie
26 July 2023
Comment from uk.trustpilot.com
the online slots are 100% rigged. Its impossible to just lose everytime you deposit with 0 winnings.

jody mcquade
24 July 2023
Comment from uk.trustpilot.com
Just joined today won £100 then £200 both paid out and in my bank within the hour great site keep up the good work

Deeroy
23 July 2023
Comment from uk.trustpilot.com
THIS SITE DONT LIKE WHEN YOU WIN MONEY THEY BLOCK YOUR ACCOUNT FOR NO REASON AND TELL YOU THAT YOU NEED TO SEND ID, PROOF OF ADDRESS AND PLUS HAVE THE CHEEK TO ASK FOR PROOF OF EARNINGS AND NOW THEY WANNA SEE A SOURCE OF INCOME. VERY DISRESPECTFUL NOW THEY ARE HOLDING ONTO MY WINNINGS AND DEMAND OTHER DOCUMENTS INCLUDING PICTURES OF MY BANK CARDS AND PICTURES OF MY WINNING BETS SMH !

Mateusz Lawera
18 July 2023
Comment from uk.trustpilot.com
Had a bet for 10 - cashout was 450 out of 1110.Pressed Cashout - than CONFIRM cashout , nothing happen , contacted support got suspsended ... AVOID THIS SITE PLAEASEthey said it was a site error. will never spent a money there. Customer support said they cant help since they are form another deparment so i have to wait 72h.

John Thompson
14 July 2023
Comment from uk.trustpilot.com
Rubbish on paying out. 20 minutes after winning no payout. What if you want to put the money on the next race?More and more "extra places" with no best odds guaranteed.Will go to a different online bookie in future.

Abe Lincoln
09 July 2023
Comment from uk.trustpilot.com
Awful, bunch of crooks, avoid at all costs. Had a line up on 3 horses that paid over 500 pounds using free bet calculator with best odds (as advertised on their site covering every UK race) . Received 311 pounds. Excuses used by their chat agent were "your first horse was in an extra place race so didn't qualify for best odds" - I wasn't betting it each way so this should be irrelevant. Other races had non runners - I backed the favourite and the non runners were irrelevant to that. Worst bookie I've encountered and they won't get another penny from me. AVOID. Ripped me off to the tune of 200 quid. Crooks.

Stephen Christie
08 July 2023
Comment from uk.trustpilot.com
Was 800 quid down got back to only 100 down and unibet restricted the account. Wonderful company

Stephen Hodgson
08 July 2023
Comment from uk.trustpilot.com
Added funds as fancied a Canadian, unnamed favs shocked cannot just add the jolly,overall looking around the website, It’s very basic - can’t say I’ll be returning anytime soon,I’ll stick with my main online bookmakers

christopher noke
07 July 2023
Comment from uk.trustpilot.com
The only good thing is fast payouts.This company was asking questions with the large amounts of money going in my bank. Told them to do one and they closed my account. Stay away

Natasha
05 July 2023
Comment from uk.trustpilot.com
let you spend as much money as you want but the second you have a win and try to withdraw they permanently ban you for no reason and don't give a reason when asked. Steal your deposit and winnings and say this as a reply........Unibet reserves the right, at any time and at its reasonable discretion, to close a Unibet Account and/or void any bets or stakes and/or withhold a Unibet Account balance (including any deposits) and/or recover from a Unibet Account the amount of any affected pay-outs, bonuses and winnings and/or implement a permanent ban from its Services.

Ninona
05 July 2023
Comment from uk.trustpilot.com
If you losing money in this casino you are welcome .. if you start to win and slowly returning your loses the casino immediately is closing your account saying that “they worry about your gambling “.. such a hypocrite.. mostly of online casinos practicing that ,they “worry too much for the gamblers “(only if they win )

Steven Ethan
04 July 2023
Comment from uk.trustpilot.com
I have won a lot! I have made a lot of money through sportsbetting and I was quickly paid by Unibet, there are the best betting site in the world and I thank PLATINUMTIPS_BK on INSTAGRAM for his betting tips too, his tips are the best!

tasha magill
04 July 2023
Comment from uk.trustpilot.com
Awful website, awful customer service and just robbing bas**ds Stoke money that I had won by disabling my account and give no reason.. have all the screenshots of Liv chat and emails which I will be taking to gaming commission.. How these theives are allowed to be in business is shocking..

Guest
02 July 2023
Comment from uk.trustpilot.com
Poor poor service here it goes Why would you let me deposit 162.00 out of my account with out ID ?Why would you suspend my account when I have tried to make a withdrawal ?My account is verified and still its blocked from using any of your sports games Your staff on chat have provided me with a poor service all transcripts can be provided Also you deleted my posts on the forum just incase you didn't look I have a copy for you

Alex Salis
28 June 2023
Comment from uk.trustpilot.com
Absolute crooks. Suspended my account for no good reason, accused me of fraud and kept my money. I played a few of their rubbish casino promotions and won a bonus of £4.50. They are withholding my cash balance. Avoid!

Reece Pritchard
24 June 2023
Comment from uk.trustpilot.com
AVOID!Unibet will close your account and accuse you of fraud / cheating just for using the offers given to your account or if you win bets. They have stolen £88 and will not return it. I am having to go to eCorga to get my money back.

Carl Higgins
24 June 2023
Comment from uk.trustpilot.com
Joined a few months ago taking their welcome offer. Robbed me within minutes. Decided to give them the benefit of the doubt and use their promotion today.. Deposit £20 and get 100 free spins on big bass splash with a 25x wagering requirement. Had 13 chances at a bonus and never landed once. Won a total of £2.26 from the 100 free spins. Backed out canceled the bonus and withdrew my £20.jokers haha

Arjun
16 June 2023
Comment from uk.trustpilot.com
I don't understand why you do betting on sports such as volley-ball, table tennis, badminton...you can never place a bet anyway. The other day I wanted to place a bet on volley-ball, the market was suspended for most of the match!! Same few weeks ago on table tennis...What is the point?? It's ridiculous...there's not only football in sport you know? You might as well not do other sports if you are too amateur to do so and only stick with football then... pfff...amateurs... waste of time.

Leanne Cahill
16 June 2023
Comment from uk.trustpilot.com
I cannot understand the bad reviews.Any withdrawals are in my bank within the hour.

Alan Connell
16 June 2023
Comment from uk.trustpilot.com
So backed a horse at 10's won at 12's expecting to be settled at 12's but no because it was an ahem "enhanced" ew race (wasn't an ew bet) BOG no longer applicable. Except it wasn't really enhanced ew terms as they negated the additional place by going 1/5 the odds instead of 1/4. So basically they give with the left hand, take with the right hand and have someone behind you taking BOG out of your back pocket! Crooks! The idea of concessions is they are supposed to favour the punter not yourselves!!!

Valence Rigging Services Limited
14 June 2023
Comment from uk.trustpilot.com
Check you get paid on all your bets everyone because umibet miss out a few winners here and there

Kamran
14 June 2023
Comment from uk.trustpilot.com
Recorded them before hand made video what they gona do how they gona do the fraud exactly happend what before hand on recording wrote to cheef justice local mayor sending recording Some thing needs to be done about these places when u have gold evidence recordings about them so lets see answer authorities give about not revoking their license no legs to stand on due to evidence possess unbelievable

Karolina Agurkyte
12 June 2023
Comment from uk.trustpilot.com
This company are super tight. Close yourself down you shameful disgrace to gambling. Your agents are useless too. Won't be playing here ever again so obviously rigged.

Akajak
10 June 2023
Comment from uk.trustpilot.com
total shysters, shocking customer service; I allegedly opted out of receiving a potential refund if my horse finished second or third; why would anyone opt out of the chance of receiving a refund? why aren't they big enough to accept that they should have refunded my paltry stake. they sure don't want to lose. very sharp/dishonest practice which makes them untrustworthy

Louise N
10 June 2023
Comment from uk.trustpilot.com
Never had an issue so far, quick withdrawal won a decent amount and was in my account almost instantly using trustly bank transfer! No problem with this site so far

Andrew W
28 May 2023
Comment from uk.trustpilot.com
Avoid, avoid, avoid... biggest lot of thieves going. They take your money from your wallet that you won. Because they offer you a €1 bonus that takes all previous winnings. How they get away with it I'm unsure... corrupt and fraudulent!

Eddie T J Naylor
24 May 2023
Comment from uk.trustpilot.com
217 spins for a bonus on eye of horus ouch.

Carl Higgins
23 May 2023
Comment from uk.trustpilot.com
Just joined these 10 minutes ago. Deposited £10 and got £40 bonus to use on casino which needs wagering through £2000. I done 90p spins and even used the option of extra scatters which cost more. The RTP is 97% on this game and it wasn't anywhere close to that so the game is rigged. I won 3 times. £1.50, £1.50 and 60p. Safe to say you can enjoy my tenner because I'll never be back you absolute con artists. I just wish I had come here first and looked at all the other reviews. Great way to gain customers isn't it hahaha. I'll review you on the app store and on social media too. Shouldn't be allowed to get away with it.

master dongle
20 May 2023
Comment from uk.trustpilot.com
Won 325 pounds won't let me withdraw and locked me out of my account avoid is ya best bet.

Nicoleta Marin
16 May 2023
Comment from uk.trustpilot.com
From 02 2023 I wheit for verification account and nothing happens BIG SCAMER

Cristian Tudor
14 May 2023
Comment from uk.trustpilot.com
it's a big scam, I lost £300 without a win, withdrawal, nothing, the application is blocked without giving a win,nothing I think UNIBET is a SCAM

Cornel
12 May 2023
Comment from uk.trustpilot.com
TOTAL SCAMM!! I HOPE YOU WILL USE MY LOST MONEY FOR CANCER TRATEMENT FOR YOU AND YOUR FAMILY!

David
10 May 2023
Comment from uk.trustpilot.com
Stay away from this company. Low life company. Worse company out there. YOU BEEN WARNED,STAY AWAY FROM UNIBET.

PF
09 May 2023
Comment from uk.trustpilot.com
Been an account holder for 5 years and my account was always verified. I made a deposit last week, which they happily accepted and are now refusing to pay out winnings of €50. I have to pay €100 for a passport to get them to release my funds. And their bonuses and promotions are non-existent. Total rubbish. AVOID!!!!!!

Barny
08 May 2023
Comment from uk.trustpilot.com
I am a loyal customer have staked thousands on the site. havent had one single offer nothing. Dont use happy to take but give nothing back. Also customer service very rude.

James Reed
27 April 2023
Comment from uk.trustpilot.com
Wish I had read these reviews before being tempted in with there £50 casino offers +100 spins on starburst with £10 deposit. I agree with the bad reviews about the slots being rigged because I used all the £60 on one of the Irish slots and didn’t get a single bonus or free spin in £60 worth of 20p spins. I then received my spins on starburst a day later and only won a couple pound. Got rid of my account but I would advise against using this site as there are much better companies out there with slots that actually seem legit and not rigged.

Sarah
26 April 2023
Comment from uk.trustpilot.com
Have locked my account today with £200 balance and refuse to give me it. I will be taking legal action and media action as I work in television and requesting chargebacks for every transaction ever made with them via my bank.

Vinny Mochan
26 April 2023
Comment from uk.trustpilot.com
Do not use Unibet.They offer you free bets but when you win they don't pay out I contacted them 3 times to make sure I was doing everything correctly..I won and they asked me to send ID which they didn't ask for when I opened the account.They then refused to pay out saying I was committing fraud?zi appealed to them and the gambling commission they came back with another excuse for not paying out.They have all my ID which is in breach of GDPR rules but they are ignoring this .Do not use them they will find a way not to pay you.

Balkan
23 April 2023
Comment from uk.trustpilot.com
Odds are too low, no value. The website is too slow and very bad. No any bonus, no live support. Worst online bookmaker i think. Dont make deposit to Unibet and dont wast your money and time there!

Cheryl Evans
22 April 2023
Comment from uk.trustpilot.com
Criminals - do not go near this company. They accused me of fraud/cheating as the bets i placed won! They asked for all of my documents to verify my ID including driving license, bank statement, selfie holding ID and copies of the front + back of my bank card. When i provided these they then closed my account and kept my money!!!!! Absolute thieves. Customer service is nonexistent - i asked them what additional information they needed so i could prove i am not a cheat or fraudster and their response was nothing, your account is closed end of matter. I feel this is slanderous and a disgusting way to treat genuine customers just because I actually won the bets i placed. Please avoid unibet at all costs.

George James Fisher
21 April 2023
Comment from uk.trustpilot.com
I used to love this website, they took thousands off me,but wen I tried to take my last 50 in winnings, they wanted a picture of every card I ever used in 5 years with them,impossible, I'm not even with same bank with some of them,I had to say to them just shut my account and if use have a heart heres my account number and sort code if I could at least have my small winnings, but nope,account certainly shut,no winnings ever received, how terrible eh, my username was geofisher87 just incase unibet decided to reply to an ex-very loyal customer cheers George

Borges
19 April 2023
Comment from uk.trustpilot.com
Discriminatory company. Blocked me from playing on an automatic affordability check, even though I have a great credit score and more than enough spare income. Didn’t even give me a chance to provide docs. Total scam.

Meraman Godhaniya
17 April 2023
Comment from uk.trustpilot.com
Avoid at all cost.Have put my withdrwal on hold for over 3 weeks now, pending verification eventhough all the requested documents were uploaded but not returning my money. I withdrawn £800 on 30/03/23 but still on hold and my account is as well but I can still deposit but cannot withdraw. When i contact them only thing they say is it takes time and once there is an update they will let me know. its been 3 weeks and nothing yet. I have been scammed by unibet.

Paddy doherty
16 April 2023
Comment from uk.trustpilot.com
Fraudsters beware. You’ll never get your money, I deposit 5k over 6 months and only tried to withdraw £600 and they’ve locked my account and confiscated the funds. Livechat keep cutting me off and customer service are horrible c**** that keep putting the phone down too. Do not use these

Steven young
12 April 2023
Comment from uk.trustpilot.com
they have no real reward system , their bonus system locks you in at the boosted price 6/4 to 13/8 for example while stopping you getting best odds , they give fourth place bonus when the market is mainly short odds which also stops best odds guaranteed . their customer service is a joke . the only thing guaranteed is they go off and make tea , change the babies nappy while you wait .not sure of the date
Jay
15 August 2023
Comment from uk.trustpilot.com
STAY AWAY FROM THESE I WON 750 pound closed account refused pay out but was okay to process a smaller withdrawal before hand guys do not go with these guys the worst ever
STAY AWAY FROM THESE I WON 750 pound closed account refused pay out but was okay to process a smaller withdrawal before hand guys do not go with these guys the worst ever