Paddy Power PLAYER REVIEWS(3391)

Grahamolga
12 November 2023
Comment from uk.trustpilot.com
The customer service was great the person on that end listened to my concerns and although I'm pretty sure I'm going to have to fight on it I can't fault the customer service on chat thank you

Michael Moran
11 November 2023
Comment from uk.trustpilot.com
I did a bet with paddy power bookmarker .around May I won my bet and went to collect my winning day after in a different branch. They were only given me 13/2 the horse won at 9/1 they wouldn't give me 9/1 sp price a rude person behind till .He took a photo copy of it and show me the price at the time was 6/1 that Saturday I told him I don't care it won at 9/1 so with outcome I ask for my docket back to go back to the bookie branch I did it in .So Royal ascot was on I said to myself I keep it for Royal ascot. So I decided to go to Paddy power another branch to collect it .She said the money was collected already. I said that strange I still have docket. So I wrote to head office gave them my docket as well .So in my opinion he keep the money himself very strange. Or got someone in bookies that he knew to write it out .I also went to another branch on the same day of the rude person in other branch. He took a photo copy as well .one of them involved in my missing money its money on .it was about 2 weeks before Royal Ascot .It was May I did the bet .anyone that robbed my money will have bad karma. I keep away from that book markers if they have untrustworthy staff working for them .in my heart I know one of those 2 people I dealt with that day after I won my bet took my winning. Head office are worst they did nothing those people will do the same in paddy power once a robber always a robber.I advise people to keep away from them rules sp prices.i say the same thing happen to lots of people over the years in paddy power. No proper complaints department only paddy power they not going to do anything on there owe workers .

Martina Voyage
11 November 2023
Comment from uk.trustpilot.com
Chris has the patience of a saint I found my experience with the help chat very posite indeed. Martina.

Bill Carrigan
10 November 2023
Comment from uk.trustpilot.com
I contacted support for the very first time tonight.The issue was resolved very quickly and courteously. As it turned out I had made a mistake on an account and I - wrongly- thought they had made a mistake in settling.. As ever Paddy Power got it right first time and were very gracious in pointing out MY error. Thanks to Lorna and all concerned.

Des
10 November 2023
Comment from uk.trustpilot.com
Completely pathetic customer service lies from so-called game suppliers and everyone 'passing the buck', customers don't matter to PP, do yourself a favour and take your business elsewhere

Alex Nguyen
10 November 2023
Comment from uk.trustpilot.com
Deposit 3 times of £100 with them through apple pay, said error occurred but money taken from my bank, never been credited into my account, send their support bank statement in pdf file, took 3 weeks no response so far after several time contacting them. Probably a family business with nobody on customer service team since its take longer than 3 weeks to check a pdf file.

Appy Daze
10 November 2023
Comment from uk.trustpilot.com
Probably my favourite online bookmaker the offers are different and they throw more free bets at you than any other in my experience. Withdrawal to card is instant and PayPal 4hrs on the dot 99% of the time. Been a customer for about 6 years now.

MR HT JACKSON
09 November 2023
Comment from uk.trustpilot.com
Had a Query about a bet i had placed with paddy power about cash out not being offered. One of their team members called Jaden explained all the f's and butts in a very polite way and had patients waiting for my text back

alan newbrook
09 November 2023
Comment from uk.trustpilot.com
Deal with paddypower quite often. Their customer service is head and shoulders above any other betting company. Lots of free bets and offers too. Best betting company by far for customer experience.

Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Paddy Power are by far the worst betting site out there trying to be funny by using their gimmicks like paying out on Fulham to be relegated after 3the 3rd game of the season , very funny !Every so called offer you hear on TV or Radio it just says "sorry you are not eligible for this promotion" when I try and use it.I have obviously annoyed you at some point for this to happen.The only thing it lets me do is the terrible terrible wheel you can spin which never ever pays out a sodding penny.Between Paddy Power & Sky Bet for worst site out there.

Edita Jorudiene
08 November 2023
Comment from uk.trustpilot.com
Very friendly, always willing to help, well experienced team❣️💚Paddy Power💚

Lizzie Morrell
08 November 2023
Comment from uk.trustpilot.com
Customer service great. Love this site. Always thinking of the player

glen hitchens
07 November 2023
Comment from uk.trustpilot.com
For the second time in 2 weeks they took forever to settle a winning bet while offering a cash out for less than the winnings after numerous messages they finally settled the bet. I assuming they rely on gamblers being impatient and settling for less money on winning bets. Proper scummy behaviour sponging off those afflicted.Shame on you paddy

Jaykay
06 November 2023
Comment from uk.trustpilot.com
Been using these guys for about 2 years but suddenly it’s all gone downhill - I did an experiment and loaded £ 100 into the Paddy Power Gold cash - £1.00 per spin and guess how much I won ? - £ 8 … so a £92 loss and according to the information Paddy Power give you this is not possible!

noel
06 November 2023
Comment from uk.trustpilot.com
Still thieving crooked bastrdds, Enough is Enough. I forgot to put loss limit to £1.Big bloody effing mistake.Just played crooked bloody blackjack again,started playing 20p hand, lost nearly £120 ,yes £120, lost 13 in a row, drew 3, played approx 22 hands in total, kept doubling up , absolutely disgraceful, so don't matter if you stake 20p or £20 you still lose, annoyed wirh myself after warning others not to play, won't happen ever again, these crooked bastrds have had the last effing penny from me on games, slots etc. Hope they get fined for what they are doing and closed down.GOODBYE AND GOOD RIDDANCE .

Marcus Mamo
06 November 2023
Comment from uk.trustpilot.com
I made some decent winnings and wanted to withdraw and they kept making excuses to not let me withdraw my money. Do not use them !! They only let you deposit money and not withdraw your winnings !!

john
06 November 2023
Comment from uk.trustpilot.com
Sanjana helped me with a free bet explained the conditions for another type of bet/long wait but worth it in the end i was bale to get on with other things

Sean
05 November 2023
Comment from uk.trustpilot.com
Best bookie out there. Reward loyalty, quick and efficient customer service, app very easy to navigate, instant withdrawals and brilliant incentives (e.g. justice refund). Been using Paddy Power for maybe 10-15 years and it's not rivalled for its experience

Catherine Mccall
05 November 2023
Comment from uk.trustpilot.com
My account was suspended following me failing security questions but was quickly and easily resolved as soon as I spoke to agent.

Customer
05 November 2023
Comment from uk.trustpilot.com
Terrible company that will restrict your account if you win regularly

Rebecca
05 November 2023
Comment from uk.trustpilot.com
This site takes and takes. No bonuses. Bingo is the same winners over and over. Probably bots winning the big JPs. Don’t bother opening an account. Try anywhere else other than here

barry
04 November 2023
Comment from uk.trustpilot.com
Had a query with a bet yesterday and the agent resolved it quickly and politely

John D'A
04 November 2023
Comment from uk.trustpilot.com
I'm not a regular user of PP services so I had let my account lapse and had forgotten my username and password. This caused a problem when I wanted to place some bets recently I found online help extremely good. with a very rapid response to my difficulties..the problem was sorted out quickly and in a most professional manner.

Julian Taylor
04 November 2023
Comment from uk.trustpilot.com
Horrible experience setting up an account. Transferred funds then downloaded ID/ Financial documents as requested but account remained suspended. Tried to speak to someone to understand why but was referred to the dreaded message bot which couldn't help me. Eventually got a person to message me. It turns out that some documents (bank and address) have to be in PFD format. It took a month to be told this. So much unnecessary client time wasted.

Shane H
04 November 2023
Comment from uk.trustpilot.com
Awful, so joined this week and have played around £100 worth on their own games. The average win is less than 50% of stake played for example, 20p a spin will give you a 2p "win"There's only been one out of 5 days playing where the wins were anything of note ( we're still talking around £20 ) but that was quickly consumed by the above odds. There are better slot sites out there don't touch this one as the greed is felt from the start.I'm also acutely aware they'll be some comment on their return to win however I'm talking about actual statistics to players, not what PP have been fed from their overseas gambling licence holders.

noel
04 November 2023
Comment from uk.trustpilot.com
Still crooked cheating with blackjack, played 22 hands won 3 drew3 lost 16, . Lost 7 in a row drew1. Lost over £100.00. This is so obviously fixed it should be banned, the sooner the gambling commission investigate paddypower the quicker the better. How they get away with crooked and rigged payouts is diabolical, but nothing changes. PLEASE AVOID AVOID AVOIDDO NOT PLAY BLACKJACK, YOU WILL DEFINITELYLOSE YOUR MONEY.ENOUGH IS ENOUGH. LOSS LIMIT REDUCED TO £1.

Tilly Smith
04 November 2023
Comment from uk.trustpilot.com
As I read of lot of reviews when one of your assistance helped me with a question.i never realized but I do feel now they are all true . When you are winning they put a stop to it big time on the games. We should trust them but unfortunately they shut us out when we win

Cardif Kodi
03 November 2023
Comment from uk.trustpilot.com
Love Paddy Power. Rewards for Gaming and Bingo are better than all of the rivals. I am rewarded every week with free bets and looking after loyal customers appears to be their ethos. Whenever support is needed, live chat is there to help instantly. Fast Friendly and even the initial virtual agent makes you laugh.

Nev Mitchell
03 November 2023
Comment from uk.trustpilot.com
I am quite frankly disgusted with Paddypower. They owe me £275 and expect me to prove that I am not a money launderer before they pay me!! I have never heard of anything so ridiculous. I am going to end up taking them to county court!!!

Mark Hughes
03 November 2023
Comment from uk.trustpilot.com
By far the worst betting company to do business with. they are scammers pure and simple. they take your money then refuse to give it back to you because of something called net payments ( which is nonsense ) then when you try to set up a card to get your money out you get lost in the madness of registering but should you persevere you still fail. i hate you PP and will tell everyone i know to not use you under any curcumstances! scammers!

Aya
02 November 2023
Comment from uk.trustpilot.com
Honestly, I don’t get the negative reviews. Never had a problem with paddy power, ever. Just problems with my own gambling which I ended up self excluding. But when I got my account reinstated paddy power was very helpful and efficient in bringing my account back up. Have won a lot and never had problems withdrawing. I also like the layout and design of their website, easy to use and never have problems with any games.

Lee Docherty
02 November 2023
Comment from uk.trustpilot.com
I registered through a promotion page saying if I joined paddy power and deposited £10 I would get £30 free bets? I have now used £10 on 1 bet and £5 another yet I don’t seem to see my free bets. PLEASE!! NO ONE USE THIS SITE PADDY POWER. They made me out to be liar on the customer service chat. They even told me I signed up for a promotional deal that was a place £10 and get £10 back if you lose! I placed £10 and lost but nothing. They do this on purpose with a little bit of text saying if you use Apple Pay this can’t be a promotional deal! I’ve now closed my account and will speaking to trading standards. I’ve used many sporting betting sites and had my deals. I’ll let you make your own conclusions! TRUST ME STAY AWAY FROM PADDY POWER! There a scam

noel
01 November 2023
Comment from uk.trustpilot.com
Cheating Crooked bastrds,Yet again I played bloody crooked blackjack, played 20 hands won 2 drew 2, lost 13 in a row.how the hell can this keep happening, unless it is fixed. Never Again, lost over £100. Wish I had read previous review before I played rhis crooked and rigged blackjack. Sooner they get investigated and fined the bloody better, and made an example of . This has to be the most crooked online site for slots, games, etc it's beyond a joke now.forgot to do loss limit, wont make that mistake again, lesson bloody learned,.AVOID AVOID AVOID STAY AWAY.Just played bloody blackjack again, nothing changes, it's impossible to keep losing this many hands unless it's crooked, every single time, 19 hands won 3 drew 3, enough is enough.lost 8 in a row again..

Robert Douglas
01 November 2023
Comment from uk.trustpilot.com
So Flutter chief executive warns that if reforms with irish advertising go ahead it would mean thousands would turn to the black market bookmakers and 1,000s of jobs would be under threat....GUESS WHAT BECAUSE YOU RESTRICT,CLOSE ACCOUNTS ONLY WANT MUG PUNTERS MOST OF US LIKE MYSELF NOW BET WITH A PRIVATE BOOKMAKER BECAUSE THE GAMBLING FIRMS NOT JUST PADDY DO NOT WANT TO TAKE A BET....SO IF I WAS A SHARE HOLDER IN FLUTTER (who own paddy power,skybet,betfair),ENTAIN ( who own ladbrokes and coral) OR 888 ( who own william hill) I WOULD SELL FAST as the gambling industry have nobody to blame bar themselfs,and the traders who restrict everyones accounts theres jobs going at amazon 🤣🤣🤣

Patryk Wakulewicz
01 November 2023
Comment from uk.trustpilot.com
I was scammed by Paddy Power, I won a few thousand from them, they paid me 2/3 of my withdrawal without any problems. Then I got a limit and wanted to withdraw my remaining funds of EUR 3.5k. And after ordering the withdrawal, they suddenly blocked my account. Initially, they wrote to give them the instructions and they would pay my funds to my bank account, I gave them the information and today they inform me that they are confiscating my funds. ! this is a scam!! watch out for scammers!

Derick Wilson
31 October 2023
Comment from uk.trustpilot.com
I’m so happy with paddy power I had a big issue with my old bank and got a new bank and they were so helpful and helped me out on how to get my money out. Into my new bank thank you so much so friendly and helpful.

Michelle Phillips
31 October 2023
Comment from uk.trustpilot.com
Folks when you have issues with this site and boy you will! All you have to do it record everything when you play, any issues just send them the footage and the gambling commission. Problem solved. This site and Sky Vegas are well known to gambling commission for fraud and they will be fined very very heavily soon and possibly have their license removed. Just like Mfortune and co! :)

Alisha
30 October 2023
Comment from uk.trustpilot.com
Maria u did very well by solving my problem.greatly appreciate your efforts.stay blessed

noel
29 October 2023
Comment from uk.trustpilot.com
Blackjack crooked and fixed payouts. Played 15 hands won 1, drew 2 ,lost £100. Had 20 dealer getsx 21 ,had 19 dealer gets 21 in 5 cards, absolute fixed. Dont mind losing, but it should be a fair play ,Should have known better than to play this bloody crooked blackjack. Won't ever happen again. AVOID AVOID AVOID.

Consumer
29 October 2023
Comment from uk.trustpilot.com
Paddy power is the best betting site and you can find everything on the app any problem just get in touch with them and they will do their best to resolve it

Phil Riley
28 October 2023
Comment from uk.trustpilot.com
I had an account issue that needed resolving and the efficiency and speed with which it was dealt with was very refreshing. Thanks Edward and thanks Paddypower!

Mark O Connell
28 October 2023
Comment from uk.trustpilot.com
Experiences with the app always fast and reliable Slots are amazing when you take breaks in between and try different games Always handy support quick and easy tools on site to help with choices good quickness at loading up what u need all in all great app! <3

Sarah-Jane
27 October 2023
Comment from uk.trustpilot.com
BEWARE TOTAL SCAM .I signed up , deposited cash played some games , I cashed out £10 on a gift card . Wow . I had lost £30 .Today I get an email saying my account was permanently closed .When I contacted customer support I was told it was closed on "business grounds " by their security team and I would not be able to open another one .They would not ir could not tell me the reason behind this and also I would NOT be receiving my tiny £10 gift card win . It seems by seeing some reviews they are doing this to quite a few customers.

donagh burke
27 October 2023
Comment from uk.trustpilot.com
Customer service staff were very helpful. It took time to sort out a refund on a void virtual race but they sorted it explained the process and 1+1/2 days later got refunded. 😃

Trevor Esdale
26 October 2023
Comment from uk.trustpilot.com
Horse racing~Do not use this companyBest odds guaranteed (BOG)Has been available for some time which works with general betRecently placed a bet £300 win evens price. WONPRICE WENT TO 5/4 great return£675 returnNO APPARENTLY NOW HAVE TO OPT IN TO RECEIVE (bog)Why would you have to opt into something to win more moneyWould you opt out to win less moneyA TOTAL AND COMPLETE UNDERHANDED FARCESHAME ON ALL OF THEM

Triona Murphy
25 October 2023
Comment from uk.trustpilot.com
I'm only recently after joining paddy powers and I play slots out of all d slots I pay these have the worst wins I've ever cone across . I know it's hot and miss but absolutely nothing. Hoping my luck changes but so far very bad

Dan Hermon
25 October 2023
Comment from uk.trustpilot.com
Honestly don’t full for the £10 deposit and £30 bonus.. it’s a con! You can only use it on these stupid games that no one plays. Never going near them again and 100% would not recommend them.

David
25 October 2023
Comment from uk.trustpilot.com
Dealt with Sean and what a legend so helpful explained everything so well went above and beyond 10/10 service

brahim BaLa
24 October 2023
Comment from uk.trustpilot.com
The quick response from its agent. Even though Nigerians don't have access to the platform, it was nice chatting with the agent and being assured they will give other African nationals access to the site soon.
noel
12 November 2023
Comment from uk.trustpilot.com
Crooked thieving bastrds.Just played blackjack, played 15 hands won bloody 1 hand, drew 1 ,, lost 12 in a effing row, dealer had blackjack 4 times in a row when I had 20 or 21, I doubled up on 11 for £32 got a king. Dealer turns over a 10+ace ,this was the 4th blackjack in a row. This is so bloody crooked ,lost over £100.this site is so crooked, sooner they get investigated the better, this is by far the worst site for slots, games etc .payouts are virtually nil.i am not complaining because I lost, that's the chance we take, but the unfairness of the payouts especially on this bloody game in particular, its bad enough to lose so many hands in a row, but to also have dealer blackjack 4 times in a bloody row just goes to show how crooked and fixed this site is. AVOID AVOID AVOID STAY AWAY FROM THIS CROOKED COMPANY
Crooked thieving bastrds.Just played blackjack, played 15 hands won bloody 1 hand, drew 1 ,, lost 12 in a effing row, dealer had blackjack 4 times in a row when I had 20 or 21, I doubled up on 11 for £32 got a king. Dealer turns over a 10+ace ,this was the 4th blackjack in a row. This is so bloody crooked ,lost over £100.this site is so crooked, sooner they get investigated the better, this is by far the worst site for slots, games etc .payouts are virtually nil.i am not complaining because I lost, that’s the chance we take, but the unfairness of the payouts especially on this bloody game in particular, its bad enough to lose so many hands in a row, but to also have dealer blackjack 4 times in a bloody row just goes to show how crooked and fixed this site is. AVOID AVOID AVOID STAY AWAY FROM THIS CROOKED COMPANY