BoyleSports PLAYER REVIEWS(2334)

customer
27 February 2023
Comment from uk.trustpilot.com
It's a good site but it's absolutely ridiculous you have to wait so long for a withdrawal, even when fully verified.99% of other companies pay you in 2 hours. Here you have to wait 2-3 days. Very off putting.

Shea Behan
27 February 2023
Comment from uk.trustpilot.com
Signed up with them 2years ago,used my Irish name Seamus,couple of months ago had to renew my card,they wouldn't accept my card because the name James was on it, couldn't explain that Seamus is the Irish name for James,in the end they just closed my account,didn't seem to even acknowledge my emails stating this

Shaylin
26 February 2023
Comment from uk.trustpilot.com
Signed up to this company and ended up winning a bet. However when it came to withdrawing funds the company had closed my account, then asking for my bank details, security codes and passport copies to withdraw my own money! Absolutely ridiculous from this company, would hugely recommend to all to avoid using this company!

customer
26 February 2023
Comment from uk.trustpilot.com
Polite. Quick response. Assisted the problem for me with no hasle.

Andrew k
26 February 2023
Comment from uk.trustpilot.com
Rubbish spent 1000 with them then decide stop 60 pound withdrew off me then want more docmounts not sending them don't trust system use told them shut the acc they can keep 60 Christmas kitty scammers bad site bad customer service aswell lie out. Back teeth

Mark
26 February 2023
Comment from uk.trustpilot.com
Awful company and they do not give you clear answers AVOID AT ALL cOsTS

Mateusz Kubisiak
25 February 2023
Comment from uk.trustpilot.com
I been with them for a long time, yesterday without the reason and notice they just blocked my account. They blocked withdraw and all money in my account. Excuse "verification" lots of documents sent via email and via live chat. Then after few hours I received email asking for same documents again. Well I sent documents again still no answer whatsoever. Money locked in account over the weekend great stuff. Also time frame is amazing too live chat said up to 24 hours (that time already pass) email says 48 hours. Seems to be more reliable bookies on market this days without excuses and with fastest payout too.Unfortunately after many years with Boyle looks like have to go somewhere else.

Richie Delaney
25 February 2023
Comment from uk.trustpilot.com
Really poor , advertised an offer for sign up for all new customer, once signed up and deposited and wagered correct amount , they made up nonsense about how the offer didn't apply to me! Some way to treat new customers

Nadia Price
25 February 2023
Comment from uk.trustpilot.com
Very very very concerned about security and safety of personal documents on this site. After years of playing they have asked me for extra documents and selfies (no a problem )So today I emailed them In an I went to live chat and spoke to two agents who said the email with the documents were received and they had been sent to the review team .A while later I went onto live chat and spoke to a girl called Jamaica She said to me that no documents were ever received for me and she supplied the email to re send them .So basically they lost the photos I sent earlier Were they hacked ??? Are my bank details safe ??? ..I am not a fan of sending selfies etc but I thought I could trust themAfter years of being their customer I am bitterly disappointed with the service I have been given

Joe
23 February 2023
Comment from uk.trustpilot.com
My wife put some money in to play the casinos, but decided she would rather withdraw the money and not waste it on the slots. She didn't play one game, but after withdrawing the money Boyles blocked the withdrawal. They now want bank statements, ID, passport photos, driving license ( front and back ) and all sorts of other paperwork, this is all for twenty quid!!! They're happy for you to send money and lose money, but god forbid you need to draw your OWN money out...

George James Fisher
22 February 2023
Comment from uk.trustpilot.com
This company used to be my favourite of them all out the gambling sites online,however after being a customer for some years now and depositing and withdrawing thousands of pounds they suddenly want all kinds of identification from me,even know I've done this a few times now already, yet,after not playing on there site for some 6 months I logged in only to find my account suspended for absolutely no reason other than we request your I.d AGAIN. Please someone at Boyle sports sort this out ,my username is geofisher incase they interested at all.

Donal Manbix
19 February 2023
Comment from uk.trustpilot.com
I did a bet 3 5euro x Double and 5euro Treble 11/8 13/8 15/2 I got 449 euro But i made it to be 509 euro

customer
18 February 2023
Comment from uk.trustpilot.com
Good site. Withdrawal is easy. And got it with in 24hours.Only issue. I joined with the promotion bet 10 get 20 in free bets.Never seen the free bets and contact them. Was just phobed off by their customer service and told it was passed to the team. Never heard a word back.

monkster
18 February 2023
Comment from uk.trustpilot.com
Been betting with them a long time in shops and online....was very surprised to get notice today of my account being limited in terms of promos etc. No reason given.Feels like I'm been treated like a second class citizen. So much for loyalty.

Patrick Coughlan
18 February 2023
Comment from uk.trustpilot.com
Site to be avoided at all costs if you like gambling on slots. Just keep taking and not giving you a win, took 215 on luck o the Irish gold spins without any winning spins. Was gambling 20cent a spin! Something definitely not right maybe the gambling commission should investigate this site.

Sean Larkin
16 February 2023
Comment from uk.trustpilot.com
I'm still waiting on an issue to be resolved over 2 months and they do not keep u up to date absolutely disgraceful if u owed them money they would be straight on to you

Eric
16 February 2023
Comment from uk.trustpilot.com
Opened an account with a new customer offer but somehow got the wrong offer so wanted to just withdraw my deposit back onto my card and close my account but they where looking for all sorts of stuff in order to do that, funny that they dont look for all that stuff BEFORE they take your money! Anyway Ill be getting onto Anne Marie Caulfield to see if what they are doing is legal and if so to try to get the law changed. Btw their customer service is truly awful no attempt made to see if they can solve the underlying issue and keep a new customer, just throw a list of hoops you have to jump through in order to get any of your money back and close your account.

Kate Wild
15 February 2023
Comment from uk.trustpilot.com
They sent me an email telling me that they would no longer accept bets from me.I was surprised because I was in the red with them.If they won't take bets from you when you are losing what chance of you got if you win?

Paul Rose
15 February 2023
Comment from uk.trustpilot.com
Awful, I had a welcome offer which I did the wagering requirements for then I was not allowed to use the free bet I had earned!

Will J
13 February 2023
Comment from uk.trustpilot.com
Awful odds. Requests documents upon requesting a withdrawal - against U.K. gambling commission licence conditions (17.1.1)U.K. GC compliance department are interested in hearing of similar cases. You can email them on:INFO (at) gamblingcommission.gov.uk

customerDerek williams
12 February 2023
Comment from uk.trustpilot.com
I had a query about payment of a docket and was explained by one of your staff about the query and I was very happy with that

Donald
12 February 2023
Comment from uk.trustpilot.com
No particular reason why I scored this on but I feel that they listen to their members and deliver what they say

noel
10 February 2023
Comment from uk.trustpilot.com
Disgraceful.So I played on this starburst slingo game again .always same outcome. Need 1 number for so called top payout, but 3 times I got in won approx 36.00 but to get that I staked over 75.So I decided to play slingo golden envelopes.after a few games I got 10 lines with payout of 20.00.So carried on at approx 6.72 a spin.. as I only needed 1 number for jackpot round. After several spins on the last spin reels started slowing down and on the reel that I needed the number on it slowed right down on the number but surprise surprise game crashed. So I reloaded it had 1 more spin again and it landed on my number. You have to match 3 envelopes and win one of 4 jackpots . I matched 3 and got mini jackpot of 30. So after staking over 80 , I had already 20 winnings ended up with just 10 extra after staking over 65 more . So thinking this is a one off I got back into the jackpot game after staking over another 85 exactly the same bloody outcome won minor jackpot of 30 .again I already had 20, so staked another 65 to win 10 .Remember this is a 20p game.Seriously this is atrocious. Also today I have noticed it doesn't show how much you are losing, think this is a ploy so we don't realise. Very bad ploy if this is a sign of things to come.I am not complaining because I lost about 135, that's the chance I take.But I would like a level playing field. Nothing will convince me that there uis not something dodgy with this game.I know all about the supposed rtp and being regulated. Nothing is 100% faultless other wise on some games why does it state if there is an error all game play and winnings are VOID.

Rita
09 February 2023
Comment from uk.trustpilot.com
Very straight forward app. Easy to add money to account and withdrawals are sent on the same day as requested

S.Jones
09 February 2023
Comment from uk.trustpilot.com
Absolutely fine until you try to withdraw any winnings and then make every attempt to block the withdrawal. Asked to send over bank transfer details as the withdrawal was blocked so I did this. Then asked for a recent bank statement so I did this. Then they wanted a bank statement showing the payment to them so I did this. Now they are asking to send more bank statements and to take pictures of my bank card to send to them. I have authenticated my card and sent all relevant ID. Seems like a blatant attempt to block any withdrawal of funds. Most bookmakers process withdrawals instantly so would steer clear.

Tommy Morrison
07 February 2023
Comment from uk.trustpilot.com
Boyles sport bookmakers are useless better still they are strokers .they go against there own rules .any wonder there shops are empty in northern Ireland .people have found them out and are changing to different outlets .

Keith Millar
07 February 2023
Comment from uk.trustpilot.com
Incredible customer service especially the online chat support. Always good promotions and money back offers. Highly reccomended!!

Klusjj
07 February 2023
Comment from uk.trustpilot.com
Great website, easy to navigate and so easy to place a bet. Also, like the fact that like others, BoyleSports promotes gambling responsibly and provides all the necessary tools to support it. Great job BoyleSports and highly recommend if you like the odd flutter or two.

Jordan ratcliffe
06 February 2023
Comment from uk.trustpilot.com
Been playing on Boylesports for years but the have gone down hill a lot before was always getting free bets regularly decent promotions now had my account limited so can barely play havnt had a free bet in months also the app is really bad keeps logging me out the all time would say play elsewhere at one of the top betting sites.

Khan Choudhury
06 February 2023
Comment from uk.trustpilot.com
If you are Asian, Black, Mixed Race or any other colour than white? Then stay away from these RACISTS. My account has now been closed (this time permanently) on two occasions. And I was told I could be funding terrorism. I have black friends who have also been told the same.

customer
06 February 2023
Comment from uk.trustpilot.com
After my first bet - I was told restrictions would be placed on my account! Sorry rubbish, Im going elsewhere.

Miss sinead roach
06 February 2023
Comment from uk.trustpilot.com
Easy to use site, helpful staff , wide variety of games and stuff

Robert Douglas
03 February 2023
Comment from uk.trustpilot.com
2012 I opened an account with boyle sports,i opened it for cheltenham festival first bet i had won i think if i recall was cinders and ashes in the supreme, Anyway next bet i wanted to bet salut flo in the browns advisory at 11/2 you can only have SP,I said its the cheltenham festival the pinnacle of the jump racings year so i asked them to sent my balance and thank u very much,bookmaker by name only

Lickmajam
03 February 2023
Comment from uk.trustpilot.com
Great customer support and ease of the website

Stuart newton
03 February 2023
Comment from uk.trustpilot.com
Websites horrific to navigate its a painful experience to try use a free bet they send you its slow as hell few good bet boosts and stuff but the fact it takes so long to navigate ill stick with virgin bet way better

Keiran Parker
02 February 2023
Comment from uk.trustpilot.com
Never had an issue with these deposits withdrawals etcDecent site playing for years Keiranparker92

Tommy Morrison
31 January 2023
Comment from uk.trustpilot.com
They are useless .go against there own rules to suit themselves .then have the cheek to bar your online account .

Emma
31 January 2023
Comment from uk.trustpilot.com
Best casino Ive used so far! Paid winnings within a couple of hours each time. Much better than most out there. My own personal experience has been great.

john
28 January 2023
Comment from uk.trustpilot.com
make it impossible to withdraw your money but dont mention account verification when depositing money

Anthony walton
26 January 2023
Comment from uk.trustpilot.com
Never ever play on this site,there slots are rigged they really are,i recorded my gameplay and when i watched it back i noticed there games play the same spin every 2 spins,so basically your watching recorded gameplay,the bonus symbols have been removed off the slot,every game is the same,790 pounds gone in 3 minutes 45 seconds on a 2 pound stake,not a single win no bonus nothing,you tell me how that even happens on any site it doesnt,there games are completely rigged,i have the proof right here,the games are not genuine at all.ive noticed people stating the same facts on here losing thousands and winning nothing its no coincidence,this site is scamming people,if anybody wants to join up and have this site closed down then lets get together and take them to court and have the site gone its shocking what there doing to line the own pockets disgraceful.

Isaac
25 January 2023
Comment from uk.trustpilot.com
Played roulette for 30 minutes then wont to withdrawel my winnings and it says my account is suspended and gave no reason, my money is stuck in my account and the customer service is not helping

Neil Watson
24 January 2023
Comment from uk.trustpilot.com
Great customer service - very helpful team that answered my query fully

Tribal
22 January 2023
Comment from uk.trustpilot.com
An excellent site for just about all your betting needs.Great variety of slots and really quick payouts.Really can't complain about a no hassle gambling site

Richard Ferguson
22 January 2023
Comment from uk.trustpilot.com
I had a problem with 1 of my bets n Mary Jane looked after me n got it sorted for me while keeping me informed of how her progress was going ?

Emily Lund-holmes
20 January 2023
Comment from uk.trustpilot.com
You eanna be robbed. Just join here.Worst site iv ever played joined today. And gona block it now too.I put 400 pound on 1 game on slots witnout one feature infact the biggest ein was 3 pound.Before i started playing they wanted all my document. Bank card deiving license. Recent bill bank statement. Full of crap. Absalute scandolous.Do not say i didnt warn you.these are the biggest thieves ever.Iv llayed every site. But none have been as bad as this one.

Sean Alban
20 January 2023
Comment from uk.trustpilot.com
Prices not as good as PP but can get a bet off

customer
17 January 2023
Comment from uk.trustpilot.com
Clear communication and quick responses to my emails.

Simon Powers
17 January 2023
Comment from uk.trustpilot.com
Was offered a promotion of a refund as a free bet if horse comes 2nd to SP favourite.My horse came 2nd to the SP favourite, but the very next day I received an email to state that promotions would no longer be available to me going forward.However, they did not give the free bet from the bet from the day before receiving the account restrictions.As far as I am aware, they are not allowed to do this, but their Live Chat would not budge.I will be raising a complaint with IBAS regarding this as these crooks should not get away with offering something to draw you in and then not paying out when it suits them

Tommy Morrison
16 January 2023
Comment from uk.trustpilot.com
I placed a football bet 4 teams I didn't no one of the matches had already kicked of 10 mins before hand the other team had scored a goal.in 3 or 4 mins my bet was placed 10 mins later.states in the rules if there's a goal scored or player sent of in 5 mins bet would be void .no way did I get paid out why not stick to the rules it's void .
Frankie Thomas
28 February 2023
Comment from uk.trustpilot.com
So far so good.Thought I would give Boyle a try and have not been disappointed of yet. It is early days but I hope it stays like this. The app works fine on my Samsung s22, deposited with no problems and withdrawals have been in my bank account couple of hours later. It is early days for me but so far I have not had any problems. If it stays this way I will continue to use Boyle. Fingers crossed i don't have any issue that other people have had.
So far so good.Thought I would give Boyle a try and have not been disappointed of yet. It is early days but I hope it stays like this. The app works fine on my Samsung s22, deposited with no problems and withdrawals have been in my bank account couple of hours later. It is early days for me but so far I have not had any problems. If it stays this way I will continue to use Boyle. Fingers crossed i don’t have any issue that other people have had.