Betway PLAYER REVIEWS(5098)

Sudip Kar
10 September 2022
Comment from uk.trustpilot.com
I made the withdrawal on July 23rd in the amount of 4,000,000/-but they suddenly blocked my account after giving all the documents. They told me that due to a business team decision, your account has been locked and will not be paid out. But still, I'm not losing hope. I had lodged a complaint to @manager.betway.com but they again said it's not possible. Then I lodged my complaint with the MGA team, and since then I've been looking into my request. They said they needed 10 working days to resolve this issue. I don't know what resolution they will provide me. I've already told the Betway team so many times that if I do not get this amount, then I'll be finished.

Consumer canuck
09 September 2022
Comment from uk.trustpilot.com
Joined for the bonus,,,did not happen,,,bs,,,no support...avoid.....never cashed out so I do not know if they are a total scam.

Moin Banani
08 September 2022
Comment from uk.trustpilot.com
They just repeated one thing, we have checked with team and you don't qualify.

sameer ragghav
08 September 2022
Comment from uk.trustpilot.com
Betway ko india mai blocked kr dena chayieye kyunki yh sirf paisa loot rahe.agar aap win kr jayoge to account looked kr denge.yh sabse gatiya side hai.aur jayada gatiya inka customer support jo kabhi kaam hi nahi krta mai 4 din se kosi kr raha hun but 150 waiting show always.mera account looked kr diya ab mujhe koi customer support nahi mil rahi.plz koi bhi iss per apna account mt banana warna rona padega...

jJohannes BalBin
07 September 2022
Comment from uk.trustpilot.com
Everytime I ask my missing winning money they ask me the proof.and send the proof of my account/utility bills.and they still refused to look into it when the rep ask me to send the statement with a right address I wait for the bank to change it and already send it but still they refused to accept it.my goodness it's so stressful I will tell 8 of my buddies to avoid this betwaysite. $600 and already 2moths and I'm still begging to them.bulls.

Steph
07 September 2022
Comment from uk.trustpilot.com
I would give 0 stars if I could . Stay away people ! Terrible casino! I closed my account over a month ago, bad rtp. Anyways last week they took 550 dollars out of my bank account (5 separate charges) . How is this possible ? My account is not active . Messaged them had to send in a bunch of bank work hmmm still havent got my money back that you theives takes.

Billy Stanbridge
07 September 2022
Comment from uk.trustpilot.com
Still waiting on a withdrawal from 6 days away can't contact anyway so rubbish this app do not recommend it to anyone

raj singh
07 September 2022
Comment from uk.trustpilot.com
Hi I'm writing this cause I've contacted the police and lawyers regarding betway, I made two withdrawals one for 12000.00 dollars and one for 1014.27 dollars and they have not paid my funds its been four days now, as soon as I withdrew over 10000 dollars they locked my account I had withdrawn from them before with no problems. But now they just keep telling be the operations team is reviewing my withdrawal. This is by far the worst service I've ever seen, betway does not want to pay large amounts.

Odile Ela Rousselle
06 September 2022
Comment from uk.trustpilot.com
This is an update of my previous review. I had been informed that my account would be reviewed by today, Sept. 5, 2022 and it has not been reviewed. My account is still locked even after my submitting all the documents requested from Betway. My contacting the live chat was useless, they have no idea what is going on. I am still owed my $200.00 deposit that I did not get to play because they conveniently locked my account after I made the deposit on August 21, 2022.I don't recommend this website at all. They, for one, don't keep their word, secondly, their customer service is useless. Overall, they are not a trustworthy outfit and I now regret spending my time and money on their online casino.

Adam
06 September 2022
Comment from uk.trustpilot.com
Are you scam artists? Signed up for 30 free matched bet. Placed bet never received free bet. Got told yesterday they can only see a horse racing promotion, no betway I signed up and clicked on the 30 free matched bet. Ive done my bit now please can you do your bit

Jack
05 September 2022
Comment from uk.trustpilot.com
Twice in a month I've taken up an offer emailed to me, stake a certain amount and receive a free 5 bet and twice I've not received the free bet. Raised this on live chat first time round, been told it's escalated etc and a month later shock horror not heard a peep or received my free bet. Then took up a similar offer this weekend and not received the bet again, bunch of crooks.

Js
05 September 2022
Comment from uk.trustpilot.com
Took 928 out of my bank account without my permission I self excluded for life a couple of years ago but somehow they allowed someone to make 17 transactions out of my bank account totalling 928 which says betway my bank has a block on gambling so I dont know how they got around it. They keep saying they will ring me or that it takes some time Im sure there cant be that many complaints to deal with if the where a legitimate company.

OCH Oldclassichint
04 September 2022
Comment from uk.trustpilot.com
Caca company/ platform etc. Absolute rubish as anything they got on is rigged. They'll give you a win to lure you, between 200 to 600, then you can play thousands. You'll not see any bonus games, hardly will pay like some bobs in tens of spins. Rigged. Hopefully they will get closed. As for the money you managed to milk out of me buy yourselves cream for internal hemorrhoids.

Adam
04 September 2022
Comment from uk.trustpilot.com
Hi betway. Ive signed up for the promotionFirst acca on us . Placed a 28 treble with odds bigger than 2/1. The bet lost but Ive not received my free bet. No way of contacting you, robot just goes around in circles

billy fitzs
04 September 2022
Comment from uk.trustpilot.com
I Had to close my accountIt Was quite enjoyable in the time I spent playing here and played regularly. always found the customer services easy to reach and ready to help when needed.I closed my account due to betway using a loophole to not pay me a weekly free bet.

sameer ragghav
03 September 2022
Comment from uk.trustpilot.com
Betway is a frood site when you lose money they never looked your account but if any mistake you win they suddenly looked your account without your permission. After you try customer care they are helpless.so plz don't play betway its very frood I play four years but i win 20000 thousands only then they looked my account without any reasons.now any customer care do not help me...

Ricky Adlington
03 September 2022
Comment from uk.trustpilot.com
Another scam site been playing on here over six months on all games and not had a single win. Also when sport betting they suspend your cash out offer when your teams are winning.. very very poor site ?

Bill Jennings
02 September 2022
Comment from uk.trustpilot.com
Total scam artists. And their contact them chat with us is 1000% a bot. Tries to say it isn't but asks the same simple questions over and over. Ask it something complex and nothing but crickets. I put 200 dollars in made one bet and after that I could never access the site again. Gone. And no way to contact any real person. If you want to lose your money, put it into betway.com. Scammers!

Matt
02 September 2022
Comment from uk.trustpilot.com
Take it from me as someone who had to keep mailing them and asking for updates on live chat regarding my withdrawals, even after I made renewed deposits to "update my withdrawal method" and provided all the documents they needed for the payouts to come through - IT'S NOT WORTH IT. There's still one more withdrawal that they said has been paid out 6 days ago and should be credited to my account in 2 to 3 days, but there's no sign of it yet. And I've pretty much given up on it. There's a bunch of Indians - notorious for their scamming practices - that work as customer support executives there. That should be the red flag. Don't deposit, just stay away.

sonu singh
02 September 2022
Comment from uk.trustpilot.com
This is froud site my withdrawal not receive over 4 days my user I'd. Gandharv55

Yvonne
01 September 2022
Comment from uk.trustpilot.com
Absolutely shocking service and site! I signed up and deposited a small amount of money! And won 2k, I went to withdraw my money and immediately I knew what was going to happen!! Got a email saying they needed Utility bill and photographic ID which I provided and then I got another email asking for proof of deposit which I then provided via a PDF of my bank statements! I heard nothing back for a few days and then logged onto my account to try and speak to a agent on live chat to find out that my account has been closed down!!? And then I email them as there is no other way to contact them and they took 5 days to reply and Ive since had 3 emails from them asking to upload a proof of purchase and everything single email has told me to send my documents to a completely different email address! Account still closed down and still no closer to receiving my payout! Absolutely shambles of a company! PLEASE PLEASE PLEASE AVOID!!!!!

Kelvin Qian
31 August 2022
Comment from uk.trustpilot.com
Betway is a pure scam, beware guys.

MrSergeiz
31 August 2022
Comment from uk.trustpilot.com
Limit you fast if you're winning player . Withdrawal takes so many time and they asks everytime a new document. Completely s**t

Odile Ela Rousselle
31 August 2022
Comment from uk.trustpilot.com
I had not played at this website for over two years and played a lot of money last Sunday, August 28, 2022. Apparently, my depositing and playing large amounts of money triggered something, a red flag, that has resulted in my account being locked.1. You are not informed that if you play over $1000.00 on the same day that they will lock your account.2. You are then told, oh, we don't know why your account is locked but your account is being reviewed, and we will contact you.3. They don't tell you when they will contact you unless you go on their website and get a person in the live chat. I was informed that I would not be contacted until September 3, which is an error because the 3rd is on a Saturday and they don't work during the weekend.4. I do not recommend this online casino at all andall I want is my last deposit back; they will probablyask for all kinds of documents to let me have my money back. Horrible online casino!

Ant
31 August 2022
Comment from uk.trustpilot.com
Placed a 25 acca with the sign up bonus first acca on us. Bet lost but havent received my 25 free bet

Steve
31 August 2022
Comment from uk.trustpilot.com
Betway will withhold your money from you. Day 13 since my withdrawal request. I've given them all the documentation they need to verify me so that is not an excuse. Their verification and withdrawal times are considerably below the industry standard. Holding on to your liquid assets is directly tied to their revenue strategy. Flirting with the regs there. They are uncontactable, hidden behind a wall of automated bots and self-serve articles. No phone number, no way to get at live chat if your concern is withdrawal. The market is saturated with online bookmakers and casinos. Do not use Betway, use an alternative that is not employing such underhanded techniques. I will keep this post updated so you can all see the true severity of how long it takes them to return my own money to me.

Ian Andrews
31 August 2022
Comment from uk.trustpilot.com
Analyse the reviews . You will see until May 2022 , Betway got mostly good reviews, but reviews have changed hugely for the worse since then.In my case , all my 2022 transactions disappeared from my Betway account history sometime after May . This included 3 bets which should have been still open , settled bets , deposits and withdrawals . The 2021 transactions still show . The "Betway Team" is investigating & they say it will take a month . The sudden turn since May 2022 to clients leaving bad reviews about Betway tells me they may have a major management or financial problem . For this reason , I have complained to the Regulator , the Malta Gaming Authority . I had cause to complain to MGA a few years ago about Paddypower and they were successful in getting my money back .

Samith Victor
30 August 2022
Comment from uk.trustpilot.com
Hi ,I was regularly playing in parimatch but one of the agent from betway connected through WhatsApp and informed me that he going to my account if I don't deposit the money. So on 30/08/2022 I done the payment of 10000rs suddenly agent informed me that he going to send upi link from betway and I need to deposit the amount. I refused to do so because my some colleagues got scammed in the same manner . Immediately betway agent closed my account without giving 10k of my deposit amount. I have all the proof and evidence. So please stay away from betway.

James Conroy
29 August 2022
Comment from uk.trustpilot.com
over the past 4 to 5 months I've managed to deposit successfully on betway and been able to gamble, They have taken 3.9k in deposits, I actually won 3.3k and left a balance of 300 gbp in the balance, as soon as I requested my withdrawal my account was blocked, They've written to me to say they have confiscated my withdrawal and my remaining balance of 300 gbp and will not refund my deposits, That to me seems like fraud, There stating a reason that a duplicate account was opened which is very strange.. I've contacted them asking for this to be resolved and they are adamant they will not pay... I am going to have to raise a case to the UK Regulator

Lalan Gupta
29 August 2022
Comment from uk.trustpilot.com
I have deposited 9,000 INR by netbanking but deposit didn't credit into my account, i'm trying to contact by live chat with no one there, only bot queue 25- 9 queue in 6 hours, i do not understand what to do, i'm waitting from 2 days

gibin john
28 August 2022
Comment from uk.trustpilot.com
Betway is scamming app ..I lost 10000rs ..I process of banning from India ..modder fucokers find better job ..beggars

Somepalli Kiran kumar
26 August 2022
Comment from uk.trustpilot.com
My I'd is gittar. Worrest customer support. If you deposit 10 times only 7 you get success. Remaining they are taking. You cannot expect any solution.I stopped depositing from last 20 days. As they are not responding. BET365 best one.

Krunal Mistri
23 August 2022
Comment from uk.trustpilot.com
It's 180 days over,i request a withdrawal of 40000INR and 30000INR and 4000INR,in month of March 6th 2022.they still not paid my withdrawal,they were telling we are reviewing your account from last 180 days,I don't know their experts may like test cricket,Test cricket will gets finished in maximum of 5 days,but these blody motherfukers torturing me from last 180 days in the name of reviewing.When i contact them in live chat,they inform me we haven't received a feedback from concerned department,your querry will be resolved as soon has possible,they destroyed the meaning of the sentence "As soon has possible".they were torturing me mentally,my mental illness has increased due to this blody bustards

Lucky Masie
23 August 2022
Comment from uk.trustpilot.com
Hi my name is lucky masie machubeni, I need you to assist me with the changing of my old number to the new numberMy old number is 0795307489New number is 0645317312I will appreciate your helpThanks

Ben B
23 August 2022
Comment from uk.trustpilot.com
Do not register with this betting site! They promise you a free bet deal when you sign up, then don't give you it when you settle. You then can't get in touch with them, as they don't monitor their support email or contact number, just an automated response saying read FAQ's. The live chat is just an automated thing which is no help at all!. They are a con!

Terry
23 August 2022
Comment from uk.trustpilot.com
Shocking...did a bet builder on manu v liverpool...liverpool over 4.5 corners up...man u to score up and salah to score up and maguire to get booked..didnt play...gave me my tenner back...shouldve paid out on the other 3...if salah didnt score would i have got my tenner back as a void bet...doubt it...ps i didnt get the free fiver bet either for doing a tenner bet builder on this match which was the reason i did it...fake promotion

Danny Smith
23 August 2022
Comment from uk.trustpilot.com
Betway are scamming assholllles I won 1500 soon as I won it they blocked my account my mrs uncle works Firth police and are investigating the matter and will make sure the site gets closed down so none else gets scammed

naveen guthula
23 August 2022
Comment from uk.trustpilot.com
Worest website.they didn't pay betway goes to scam.my withdral amount 2000 not paid.i withdrawaled 18th aug 2022.they sending messages for confirmation and they asks if proof.i already send it.buy didn't paid.

David Stevens
22 August 2022
Comment from uk.trustpilot.com
This casino just doesn't payout Ive deposited over 600 and I have never received a bonus round or free spin round on any of the slots games I have played on They just take... Avoid theres better casinos online with fairer play there's no value for your money here a 50 deposit here playing 1 a will last you 3 minutes Pi?stake casino

gibin john
22 August 2022
Comment from uk.trustpilot.com
betway is 100%scamming app they looted my10000rs ..they locked my account once i started earning money ...there is no customer support to contact ....should ban

Claudia Maria Chiriac
22 August 2022
Comment from uk.trustpilot.com
I wait for the verification of my account with 2 withdrawals on pending since almost 2 weeks now.I've made a portrait verification and after 2 weeks they ask for address verification plus id.Today I have sent them the requested pics together with my bank statement, the same bank that I used for deposit.I hope this will be enough for them to proceed the withdrawals. Is taking way too long!!!I will update the status of my issue as soon as I get an answer from them

Krunal Mistri
21 August 2022
Comment from uk.trustpilot.com
My three withdrawals not yet paid .Which were requested on 6th March 2022.its 150 days over.in live they don't know anything.they will provide a different fake information from associate to associate.i droped a email. there is no response.Here is the three withdrawals requested which still not paid*6 Mar 2022 17:03 241012100 WITHDRAWALS R 4,000.00* 6 Mar 2022 17:03 241008043 WITHDRAWALS R 40,000.00* 6 Mar 2022 20:03 241027324 WITHDRAWALS R 30,000.00

Sam Stacey
21 August 2022
Comment from uk.trustpilot.com
I have been using Betway for a few years and never had any significant issues. Recently I attempted to make a withdrawal for a decent amount of money and after the withdrawal process concluded, (it took about two weeks) I never received a dime. I have sent multiple documents of proof to their support email and they have not helped in the slightest. Betways ability to communicate with its users is a joke. I would stay clear of using this app these days.

aju bhai
20 August 2022
Comment from uk.trustpilot.com
Withdrawal process is very slow nd money is not credited to my account

Tashi Chopel Bhutia
20 August 2022
Comment from uk.trustpilot.com
I recommend not to play on betway bcoz when I used to loose there was no problem at all but when I starts winning they locked my account and I communicate with them but they didn't solve my problem.

Kayleigh Freemantle
20 August 2022
Comment from uk.trustpilot.com
It's not even worth the one star but unfortunately you have to mark it.... if been playing with betway for years and it used to be a good site until this last year its turnt into a scam iv screen recorded every game iv been playing to prove it's a fix and just taking peoples money iv screen shorted all the history of deposits stakes and wins which there isn't any lol I'm taking it to the gambling commissioner and I'd advice anyone else that's been ripped off to do the same the site needs removing

ganga cnc
20 August 2022
Comment from uk.trustpilot.com
Transaction time is slow that only I really exited

Kelvin Qian
19 August 2022
Comment from uk.trustpilot.com
withheld my withdrawals for 7 days. Told I was being reviewed since 6 days ago. Support told me review is done and i am fully verified today. However withdrawals are still on hold.

Dhirendra
18 August 2022
Comment from uk.trustpilot.com
I am not getting my fund even after 7 working days and not getting proper response helpdesk
Im Jami
10 September 2022
Comment from uk.trustpilot.com
@Betway_India @betway this is absolute fake and cheater company. I've deposited 1000 rupees in my account but they didn't add that amount to my wallet and there is no response no support nothing. #fraudbetway #betway #betwayindia
@Betway_India @betway this is absolute fake and cheater company. I’ve deposited 1000 rupees in my account but they didn’t add that amount to my wallet and there is no response no support nothing. #fraudbetway #betway #betwayindia