Betway Review

I have withdrawn amount on 12-Sep-2022 and 16-Sep-2022 and both the statuses show processing completed but amount still not credited. Reached out to live chat people and they provide me different reasons everytime.I never faced this issue before. Now I am pissed off with the support. Never gonna trust the app again

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Do not open an account with betway for slots they never let you win and also crashs alot they never pay out just take take take

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I’ve been online betting for over 20 years and I’ve never seen such a shambles,few days ago they took my deposit but nothing On my account,their phone number doesn’t work the live chat only has useless robots the email doesn’t work it took me about 50 emails to get a reply saying they wanted statements when they can see it pending lol,it took them 3 days to put it back in my account lol no apology,and I did the stupid mistake of depositing again with them today and the same thing has happened.ive sent about 12 emails no reply,I’ve never experienced anything near it on the less popular sites,absolute shambles

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My money is stuck in processing since 8 Sept 2022. INR 2000. I do not know what the drama is. No replies to emails as well. Kindly rectify the issue. Transaction ID: 263447098

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I started using betway 2 weeks ago and everything was going well. Deposits came instantly and i was betting here and there while losing. But my luck changed one day and won quite a bit. So i withdrew my winnings and patiently waiting for the money to deposit in my account. It’s been 6 days now and it’s still processing. From reading all the reviews just now, it has occurred to me that betway is actually a scam and advice people from using it. I myself have switched to bet365 which is much better.

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BETWAY WERE FINED (AVOID THEM)Account number:39372Decision date:5 September 2022Outcomes:Financial penaltyDetailsFollowing an investigation outside of a licence review, the Commission found that Betway Limited (the Licensee) failed to comply with paragraphs 1 and 2 of SRCP 5.1.6 Compliance with advertising codes, which requires the following:All marketing of gambling products and services must be undertaken in a socially responsible manner.In particular, Licensees must comply with the advertising codes of practice issued by the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) as applicable. For media not explicitly covered, licensees should have regard to the principles included in these codes of practice as if they were explicitly covered.The failure to comply with a SRCP is a breach of a licence condition of by virtue of section 82(1) of the Act.In line with the Commissions Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of 408,915 under section 121(1) of the Act.Commission Officials note the remedial action that was taken by the Licensee and acknowledge that the Licensee has co-operated with the Commission throughout the investigation.

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Made two deposits said it was denied but the money come out of my bank acc and never showed on my balance and forget chat is a god damned bot so no help there. closed the account what a scam.

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Betway has taken my money and not credited my account following a deposit. Its deposit feature froze during deposit, so I completed it twice more expecting it to be a glitch. I have done this 3 times x 25 and my account does not show any money is deposited. then I check online banking, and It has shown as pending transactions out of my debit account. I am shocked at how bad Betway are to allow this to happen.The live chat is not helpful and just robotic, i cant speak to a real person. Secondly, it hasnt replied to any of my Twitter DMs or tweets about this issue.Wish I read the reviews on trust pilot first.

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My experience is that after logging in and making a few deposits, it appears that one of those deposits doesnt load up and goes missing for 4/5 days then appears back in your account. This doesnt show on your betway transactions but that payment has been taken by betway from your bank account. Getting sick of it now and coming away from them. You just cannot contact these people.

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I can’t understand what the hell is going on I have widrals of 8000 from 10/09/22 and it’s still in process we have to wait so long to chat with an agent..and they also don’t have a proper answer for the money… never again going to use this app..

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Regret signing up to Betway. I deposited with them was playing a slot and they kicked me out blocked my account and requested documentation, so I sent them what they requested and I am still waiting 24 hrs later and still locked out of my account with funds in it. I contacted support and waiting over 30 mins for them to talk to me and still nothing resolved

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Never fail to disappoint. One thing after another. Long term customer, going to move elsewhere. Made a deposit of 50, taken the funds from my bank and not applied it to my account. Was told it was a failed deposit and would bounce back in 24 hours. 72 hours later still not received. Customer support is useless, no one helps on live chat, get told a different story every time. Then receive a text today, apologising for the delay with my deposit. Whats going on, I thought the deposit failed and would be coming back into my bank? Utterly useless

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I made a deposit on my Betway account and it has gone into pending in my bank account but has not shown in my Betway account. Never had a problem before but there isnt an option to reverse it and hasnt even shown up in my transaction history. When depositing it came up with a redirecting screen and then asked me to continue with app but was asking me to continue with a Halifax account for a deposit of 5 when I deposited 20 and I dont bank with Halifax! So cancelled the transaction and it took me back to the home page without depositing my money but has still gone to pending in my bank. The live chat is terrible as my problem isnt listed and its a bot so dont even get the chance to explain my problem to a real human.

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I made the mistake of depositing again on this ppoor excuse for a gambling site and although you have taken the money from my account it has not appeared in my Betway account. I cannot query this because it is impossible to contact anyone which just shows how much this site actually cares about it’s customers which is absolutely sod all. This site is a complete and utter f@cking disgrace and really is nowhere near fit for purpose and I have no idea how this so called big company gets away with being the worst online site i have ever had the misfortune of using. Just an update from this mickey mouse site who have told me it can take up to 24 hours for a deposit to appear on my account so if you want to place a bet you have to deposit 24 hours before the event starts. How this company are still in business is a mystery but I will not be using it again and I would recommend you avoid it at all costs as it is a complete and utter joke just not in the least bit funny.

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I have raised my withdrawl request on 12 september 2022, but still my amount not received on my bank, i talked with many agents all saying fund has been released but not credited in my account.

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BETWAY (more like OURWAY, one way to their accounts) This is not a legitimate company. I advise anyone reading this to AVOID them and dont even contemplate going to their site. They say withdrawals take 1-2 business working days. Im now into the 5th working day and still the money has not reached my account. They wont supply me with a transaction ID so I can contact my bank and trace it via EPS or BACS. Thats because there is no transaction. Tomorrow I will be making a formal complaint the ombudsman and the GC about the timescales that provide. Which are complete inaccurate and untrue. BETWAY is a scam outfit, there is no two ways to determine it otherwise. Unlawful practices. I will be raising a petition to have BETWAY investigated and fines over there practices. Please look out for it tomorrow.

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The worst betting site. If we face issue we can’t contact their support team u must need wait atleast 3 hours on live chat que third class customer help service

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They locked my account and won’t unlock it unless I take a phone call with them. They continuously tell me they are calling me and they are not. I’ve had successful withdrawals before so this isn’t the issue.They claim that I spent too much time on the website, even though I spent less than $1,000. It’s my time, my money, my day off… So now I have money left in the account, and they haven’t called me ONCE. When I message them and complained they said that they could work through it with email and I never got the email either.I did wait a couple of months to see if they would just deposit the money back in my account but I guess that’s the money down the toilet. Worse than 888 and Leo Vegas combined.

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My withdrawal 264696936 shows processing completed since 19 sept when will the same be paid. The same has never happened before

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DO NOT USE THIS betting service. Complete crooks. They say they’ve sent money back to my account, when i asked for the transaction ID so i could have the bank trace it. The customer representative couldn’t give me one. Absolute fraudsters. DO NOT USE THEM

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My withdrawal is taking more than 10 days time. Their customer support willl not work at all. They willMake us wait for more than 3-5 hours before getting us logged out. Worst app and company, as I could see they providing fake reviews and luring people on to their app and website to fraud people across the globe. Dont even trust this company.

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I HAVE BEEN BETTING THROUGH BETWAY SINCE 2 YEARS, THERE WAS NO PROBLEM IN WITHDRAWING THE WINNING TILL NOW, BUT THIS TIME MY WITHDRAWAL HAS STUCK FOR ABOUT 2 WEEKS, CONTACTED SUPPORT THROUGH EMAIL BUT STILL NOT RECEIVED THE MONEY IN BANK ACCOUNT.

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It is totally a scam and fake company, please away from this site.I have lost Lacks of money in Betway company and I have withdraw 50K on 12th of September still amount not credited in my account and nobody supporting and send mails also no replay. I have talked to more than 30 of betway executives and also sent E-mails to Support but they don’t refund my money and also not replying on E-mails.Please don’t use this website this is fake company.

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I made a deposit but it never reached my Betway account. On the Live Chat they claimed that the deposit was “unsuccessful”, but in order to return the funds they need a bank statement showing the transaction. So, basically, they did receive the deposit, but have decided to seize it without actively letting me know that they’ve done this or indeed why they’ve done it, and instead of simply returning the funds they are making unreasonable demands. Not only will I not have a statement showing the transaction until a statement is generated next month, I do not feel it is appropriate for them to demand to see un-redacted bank statements. I’ve never before been asked by any company to see bank statements in order for them to make a refund, it’s very unusual. I’ve informed the bank about this and they went straight ahead to raise a dispute.

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It is totally a scam, please away from this site. I have deposited INR 1000 to Betway account dated on 8th Sep’2022 But till date not reflecting to my betway account, I have talked to more than 10 of betway executives and also sent E-mails to Support but they don’t refund my money and also not replying on E-mails.

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I spent a lot of money to play. Now, at last, I was lucky to win some. I was very happy for at least I can get back a part of my losses. Apparently, they are not practicing sportsmanship like I do when I lose. I went on holiday and came back but my emails were ignored. So sad. How are they allowed to operate this way. I believed there’s an association that will deal with them. Very sad customer, bayotkaayo

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Online thieves , you can deposit in 10 seconds , then you cant bet and you cant withdraw your money , talk to 6 agents and they read from a script , you ask to speak to a supervisor and they ignore you , your money is in limbo ,nobody helps you , be very leery of depositing any money , manager doesnt respond ,if you want to throw your money away this is the place ,regulated stealing

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Withdraw take time

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I am paying sports betting in Betway account from last 15 to 16 months and I have lost amount also in that but when I won some amount in that I have requested withdrawal but they have not given that amount and they have blocked the account before this also I have asked withdrawal for small amount like 2 k 4 k and all, on that time they have transferred the amount but when I asked for 60 k they are saying that transaction got unsuccessful and they have blocked the account please try to stop this kind of business in India simply other outsider companies is cheating Indians and making money please help me to get my money I have lost more then 2 lk but just for 60 k winning also they are not ready to give my amount

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It’s big scammer online games site pls don’t believe this website it’s chitting wins amount to they will not gives my withdraw amount not received it’s already 7dayabove

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Horrible site. its torture. Been trying to get my money back for almost 6 weeks now. They keep giving excuses. I have to follow up every 3/4 days. They are asking for full SIN number to get your own money back. Is that even legal? Asked for nothing when i was placing the bets. It says they provide withdrawals within 24 hours. What a joke. The whole process is designed so that the customers get tired and not ask for their money. No phone numbers. Has anyone been successful in getting their money back?Stay away.

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Scam. If a match is losing them money (aka if the odds change too much) they will just cancel the entire bet making it impossible to actually make money on the site. There are many better alternatives out there. Customer support is non existent too.

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They will do their best to ask everything this is their strategy if you win big and the will purposely messed up the other amount.all of us has the same problem to this fraud betway website.they have no plan to owe you money.after all!!!! Since July mf they steal my $600.

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Very poor sports betting site , i even seen. This site is controlling by very special AI software Because of that success rate of each person is less than 25%.

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Totally worst? In withdrawal system it need to complete minimum 1 week, sometime more than that. In Prize wheel option it is a scam only , nothing is here . If Priizewheel is a prior fixed item in Betway, than everything can be prior fixed in Betway, so it’s a scam only.

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I just opened an account, I deposited 20 gbp and when I tried to log in, surprise, my account was blocked.

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Hi All. I recently joined Betway and made an opening deposit of R1000. I opted for the deposit match promotion but have not received the R1000 credit bonus after 1 week. Numerous calls & live messages were sent & keep replying that they will sort it out but never do. Very poor customer service …lots of frustration Mark

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To anybody who is reading this, do not under any circumstances join or bet with betway.Its okay to deposit but to make a withdrawal takes weeks, they are the without doubt the most reprehensible bookmaker in the market.The owner is not known, shady is not the word for this bunch of gangsters and a major investigation by authorities and the media needs to be done and stripped of there license to operate.

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Withdrawal request made on 8th Sept 2022 and till date the status is on “Processing Commenced” status. I cannot understand why is it taking to much time. I’ve been using this app from last 1 year, but never faced such an delay in withdrawal before. Unresponsive customer support and chat team is useless.

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My withdrawal of $165 was supposedly paid on the 2nd September 2022 but has not reflected in my bank account as I’m writing this on the 14th September 2022. I’ve contacted the Betway live chat and they asked for my bank statement. I sent the statement some 6 days ago and I am yet to get a response from betway on what the issue could be and when I will get my money. The live chat agents always claim that their team is looking into the matter but I see no progress. Betway is really frustrating. It’s time to move to another more reliable betting company.

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Deposited 100 and I didnt get my money balance on the website after I confirmed it was me via the mobile banking app. Help me.

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Made 7 withdrawals on the 6th they sent 2 payments the next day and havent sent any of the other 5 withdrawals. Just keep telling me there was errors and I have to wait but no further contact or info, live chat is useless and say its being sorted, even though all 7 payments said funds released 8 days ago but have only received 2 of them. They have said it was only withdrawals on the 6th that have been affected by this internal error, and they are working now, so why is it taking so long to process mine again. Only since seeing all these reviews that have made be think this is just an excuse rather than technical errors.

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I did the mistake to create an account with them. I lost some money but still had some in my account. Then they blocked my account. They asked my documents which already had sent, I send them again and again and again and again. My driving licence, my passport, a bill with my address, a picture of me. Every time the send a confirmation email that they will review my documents and come back to me in 24 hours. They never do. I email them they never answer. There is a telephone to call only to hear that the number is not working for UK customers and must chat with them. When you chat they ask for your documents!!! It is been now more than 4 months, more than 10 emails and more than 2 times I chated. The result? My account is still blocked and they keep MY money with no reason at all. And I lost money. I am guessing that if I won they would have send someone at my home to terrorise me not withdraw my money. I wonder how they allow them to operate. Someone must shut them down. There plenty of other choices out there. Prefer them.

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I wish I had listened to the reviews but staff told me it was just sore losers. I initially one withdrawal so I began to trust it was ok. I had some losses, I accepted that I had lost. Betway then advised me that I was due a refund as I had used my mum’s card and PayPal to make the deposits. They stated that this was their policy and to await my refund. They asked me for proof that the account was not mine. I sent statements several times, each time they had a different excuse everytime. I have now closed my account, I do not expect that they will honour the refund. Before this I enjoyed the site.

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Absolutely terrible! Made a withdrawal 6 days ago and still waiting. Keep been fobbed off via customer support saying it’s on its way. I only ever used Betway but will no longer use them after this. Stay well clear of this betting sites the reviews say it all!

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Betway is the worst company to ever deal with my username is Princelight316. , I have retain a lawyer and will be going to the police to follow up, I made a request for a withdrawal for 12000.00 and 1014.27 and they locked my account and blo ked my services, the week before I made a withdrawal for 5500.00 and 2700.00 they paid it, as soon as I made a big withdrawal for 12000.00 betway locked my account its been 8 days now and I have not received my funds and they keep making up lies. Just give me my money I have a family. I will never let this rest. My user name is Princelight316

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Gambling is all about win and loose , you accept defeat

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Absolutely shocking this site is never lets you win no matter how Much u deposit and even the games dont load pile of crap !!!!!!

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I have been using Betway for quite awhile but have never withdrawn, I recently attempted to withdraw $100 on August 22nd and have still not received my winnings. I attempted live chat on many occasions to sort this out to no avail. My first interaction was after a week and an agent told me my withdraw would arrive soon. It did not. I than attempted again multiple time and never got an agent once after 40 minutes of waiting on multiple occasions until I got an agent who said my withdraw was being reviewed and I would receive an email with info on the situation. I did not. Today I attempted again twice to contact live chat to no avail and on both occasions after 45 minutes of waiting my live chats automatically closed. My experience on the site was good however my withdraw experience has been nothing but frusturation and for this I highly suggest you do not use this site.

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good look getting any replies from them if you have a issue as i have been waiting for 5 months for a call to reopen account, no matter how many times i speek to them on live chat they never return a call, like they say they will

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