Betway Review

I have submitted all of the documents that they requested for my withdrawal review and the chat support said every doc I sent has been accepted. not sure why it’s still taking very very long to get my funds. This is not acceptable from a responsible gambling site. It always takes more than 3 hours to talk to their chat support. Please help

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Joined betway a couple of weeks ago as they have a game I like to play. I could not be more dissatisfied. 6 or 7 sessions in now and all it seems to do is take money. I’ve never had such a bad run playing this game. I won’t be using them anymore and I will not be recommending them to anybody. I would avoid unless you like losing constantly.

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For 4 weeks leading upto the 2nd of September Betway ran a promotion titled “season start-supercharged”I complied with what was required and expected £30 in free bets and 100 free spins to be applied to my account on the 2nd of September as advertised, nothing appeared.I waited until the 5th before making contact where I was told to wait 24 hours as they were looking into it, ive since reached out 4 times to find out what has happened , the last time being the 13th , conveniently their system was down , the other occasions I was also fobbed off and dismissed quickly from the chat.If there is a problem Im understanding and patient, but please dont take me for a fool.

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My withdrawal is still not processed. I submitted all of the documents that they requested from me. Proof id Identity, proof of Address, Proof of deposits. Now they locked my account and I have been in the Chat queue for the last 5 hours. I can’t believe that it’s happening with me from Betway

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Good Evening. Are you guys not taking my complaint serious?. I still have not had any form of refund or not even a message from any management. I told you numourous times that the gambling commission really do want me to take this further. All I need to do is give them the go ahead. If you look on my chats from 2021 your company made a buisness decision to limit my account to £100 loss a month. The gambling commission can get access to these chats as by trading standards laws all chats need to be kept on record for 5 years MINIMUM. You have 24 hours to process the £224.00 refund to my card ending 1011. If this is not actioned I will be left with no option to pass the case to the gambling commission and government. I will also write to the racing post, trading standards, and the commission of Malta plus ibas. I’m serious your company could be fined upto 750,000. Plus tremendous bad publicity. Remember this is a hot subject in the UK with betfred being fined 500k.

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I am not getting my withdrawal from the last 10 days. I have submitted all of the documents and have gotten no proper response from Betway and they locked my account. This is a Scam. no questions when I deposited but now it’s taking longer which is not expected.

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Terrible customer service. I have been waiting 3 weeks for my withdrawal and they do not reply to emails.

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Almost more than week over I don’t know what us happening with bet way my money 5k has been struck over there submitted all the documents they asked and mailed about 10 times bur next day same documents they are asking why don’t know If I tell them I have already sent the documents multiple times they won’t belive and if I give them reference number then they will acknowledge and tell me new story to wait to 48 days our operation team is looking after it and after 48 hrs when I contact them.then same story we dint get your documents yet and onceagain I should give reference number then dame lie still verification is going on wait for 48 hrs almost more than one week over still not yet started to process my withdrawal Friends my humble request please please don’t login to bet if 100 percent you won’t get your money back if you win first one or two instances you may get and st 3rd instance sure your money is gone.so be aware of betway never belive it and if you don’t want your winning money in that case betway is best platform. Here only you can invest money or add money can’t withdraw Customer service worst you can see here only every day I am writing in every platform they are not ever bothered to ask me.guys please my request not belive bet way

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They are the biggest cheats on the planet. If they lose dont expect them to give your money to you. Betway account: gagankatOnce i started the withdrawal, they asked me for documents. once i provided them the documents. They locked my account.. But let me tell you what I already have the screenshots for my withdrawal request

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From 18 august till today waiting for verification, I have pending withdrawal 1k and I have sent all requested documents without any response from them till now so should I go a small claims court to get my money

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Did manage to get an e-mail reply from Betway Support————————————————————Upon review of your account, we can confirm that the welcome offer was not credited as you did not meet the requirements of the welcome offer. As per the terms and conditions of the offer, your first bet needed to be an accumulator bet and your first bet was a single bet. ————————————————————Hang about I replied by e-mail!Your Terms and Conditions don’t say anything about my first bet having to be an accumulator bet!I asked them to stop messing me about and credit My Free Sports Welcome Offer £10 Bet.————————————————————Extract from Betway Terms & Conditions:To activate the Free Bet:a) a customer MUST place a £10+ bet.b) to count towards the playthrough requirement:single bets – must be placed at odds of 1.75 or over.Upon qualification, a Free Bet to the value of £10 will be instantly made available on the customer’s Sports Account.The Free Bet will be activated upon placement of qualifying bet/bets that reach the Free Bet value.The Free Bet will expire 7 days after the 1st deposit is made on the Sports Account, irrespective of it being activated or not.————————————————————No mention of having to place an accumulator bet!————————————————————It would appear that this Company only bothers to communicate by e-mail if a negative review is left on TrustPilot.General E-Mails to Support are just ignored.

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I put a bet on their inplay market. The inplay system kept coming up as loading, asking to accept price changes and then suspending the bet. I kept trying to put the bet on. At no point did their system confirm the bet. I gave up but returned later to find that Betway had registered and taken from my account 8 identical bets in 3 minutes of trying to put the initial bet on. This is clearly something wrong with their system but Betway were not interested in voiding some of the bets and returning some of my money. I have no trouble with inplay bets on William Hill and Skybet. In my view, Betway is a second rate online betting company compared to the top players. Beware.

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I deposited £100 on the 10th of September and the bank debited my account but my betway balance has not changed. I enquired with customer services and they told me to send an email, which I did, but two days have passed and I have received no reply. To make matters worse, on the evening of the 11th of September my account balance was still £100.90 but by the early morning of the 12th my account balance was only £0.90. I did not place any bets during this period. Where did my money go? The customer service agent was just perfunctory and tried to end the dialogue early. Overall very bad.

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Still my withdrawal is not processed and almost 5 days overSubmitted all the documents which they asked but still they are not satisfied always they are telling something and are not processing even customer care guys dosent know what to answer when I ask where is my withdrawal money they will just tell it will come once process is done. What process means they Aldo don’t know even they won’t tell time also.guys my request please do not use betway platform they are cheaters. If you invest you can withdrawal. So if have more money and if you guys don’t want your money back for that betway platform is best. Just put money of you win and want to withdraw pleasecdo not ask for it then this platform is best

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I requested for withdrawal of the money but instead they have locked my account and there seems no one from company who can resolve this

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Fraud , cheating company they take deposit but don’t credit to account ,since my deposit is from July 29 2023 still now these non sense fellows are keep on telling that banking team is checking ,it’s real that every one must know these kind of third class cheating apps.

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I withdrew my 150000 INR from Betway and have not received till yet. I connected to chat and they asked me to send the documents so I sent the ID cards and proof of deposits. after 3 days I again contacted them through chat and they said my documents are verified and I would get the withdrawal but I didn’t get that. After a day I again connected to the chat and they said my account was under review by the operation team. not sure how many departments you have to verify one ID proof without a timeframe. Please help will my money fot sammed or I will get that

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i initially had a negative experience with this outfit. I felt like a W/D was going to take forever. I then used Venmo, and it was in there same day. Less than 4 hours. There is one thing that’s still driving me nuts, and that’s this location issue. I keep getting a message saying that I’m trying to gamble outside of my state and won’t allow me to do anything. I started to place bets thru my PC, and that seems to be working a little better, about 75% of the time. I was ready to shut this account down and move on. But because things were made right, I’ll be sticking around.

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I have sent 2-emails to Betway UKNo reply has been received.I opened a Betway UK Account yesterday (Fri 08th), deposited £10, and placed £10 on a Sports Bet.Their site said that I would be eligible for either the Sports Welcome Offer, or the Casino Welcome Bonusand that I would need to choose which offer you prefer.They stated kick-off with a £10 Free Bet. Deposit a minimum of £10 and we’ll match your first deposit up to £10 with a Free Bet.To get the Sports welcome offer, select this in the welcome picker when signing up.Well I didn’t see any Welcome Picker allowing me to select Sports Welcome Offer during Sign Up!I have asked them to Credit My Free Sports Welcome Offer £10 Bet.Hopefully this crappy review will be the stick to poke them with!

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Still my money has not yet processed what is going on with betway I don’t know almost 5 days over still withdrawal has not been processed they asked for documents which I had submitted earlier only buy anyhow I have submitted thrice again via e mail still they are not processing my withdrawal. Tried with customer support they are only telling we don’t know what is happening they are not sure about them self and j have mailed around times still not got any reply. Don’t know what to do next. I think I won’t get my money back.friends please do not use betway if you win also you won’t get your money back and you will be struggling like me. Let’s see still how many days I should wait to get my money back till that I will keep on posting everyday.

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Address verification scam.. I’ve noticed that once you’re winning and withdrawing money from this site quite often then they force you to verify you’re address and prevent from withdrawing. They had no problem with me depositing money the same day if address was not verified. Customer service is a bot so don’t bother. Stay away from this site!Note:Ok I received a message from Betway mentioning that the concerned team is reviewing my address proof and will get back with an update. Lets see if they play fair

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At first everything works fine. Then once you have deposited enough money, they will ask for an account verification, which is said to take up to 24 hours. In the meantime, they will put any withdrawal on hold.We’re way past 24 hours, I still haven’t heard from them, and I probably won’t ever.Don’t trust this site.

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Absolutely awful. They lured me in with the promotional offer, which all terms were met. Says the bonus bets will be credited once the initial bet settles. Nothing. That left a bad taste in my mouth, so i went to w/d the remaining funds. Completely impossible. Attempted to add a bank account, nothing but errors. I’ve never had ANY issues with other books. I’ve had payouts with others within 30 seconds, no exaggeration. If they can do it, there is absolutely no reason they can’t. Real quick to take your money though. Attempted to reach out to a rep, nothing. Nowhere to be found. STAY AWAY. I will also be posting this on SBR. They come across as shady. Do yourself a favor and sign up with a reputable book. Recommend Fan Duel or Draft Kings. Make it right, posts come down. Until then, I will be letting everyone know on SBR Forum about this experience.

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Disgusting company.Broke kyc laws on my account yet the choose to call my bluff and ignore my emails.Lets see if they are so smug when the get a massive fine. Avoid like the plague. No contact telephone number tels all you need to know. I could d give a zero but if I could I deffinatly would of.

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I have raised the concern about withdrawal alsomt 2 days over but still my withdrawal is in processing stage. This is very bad from customer point of view .you should improve on this. In other platforms they will hardly take 3 to 4 hours it will be debited in your Account here you guys will take 3 to 4 days to process the request only Guys please think twice before registering to betway. They are very slow and not at all interested about customer It is impossible to reach them for any quires also

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Absolutely cheat company.. Their customer service sucks, there is no chat available only robot talking. They dont reply on emails. They have eaten up 100$ of my money. Never trust this betting website ever. They accept money without any verification and for withdrawals they ask for verifications and then they dont reply to emails. The withdrawals are pending forever. no one to contact ever.

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Always the same issue here ,I have requested to withdrawn amount around 10 hours back they have not even started to process.this is worst app.not able to raise complain also.we should wait days to gather to take our money back.not at all customer friendly. For debit it will take seconds and but to withdraw days to gather

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I made a leg deposit in betway my account has been suspended without giving any reason And now they are not even returning the deposit, I am appealing to all of you.don’t create an account on betwayUsername lucky11082003

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What the hell is going on, Hollywood bets pays out within a hour , here I am waiting for R9500 , guys I need my money asap, I will go on every social forum and display my dissatisfaction

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It’s now been a year and a half they still didn’t give me my $280 withdrawal!!! Anyone that’s trying to sign up to this BS betting company DO NOT DO IT THEY WILL KEEP YOUR MONEY go to bet 365 or any other betting company AVOID THIS ONE AT ALL COST!!!

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Scammm!!! BETWAY doesn’t even have a customer care helpline it just proves that they don’t care about the customers. My 5000 rupee has been stuck and there is no way to figure out what to do. They have an automated bot that doesn’t help at all. I tried finding numbers to contact them but they have covered all their tracks.Don’t use the app guys it’s a scam

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This is yet another bad review from me. In the last 3 months or so, I haven’t won a penny. I said it before, Betway used to be 1 of my favourite casinos ever but since about October last year I’ve won barely anything.DONT WASTE YOUR MONEY GOOD PEOPLE!!!!!. After my last review about 3-4 months ago, they let me win but that was it. I might as well burn my money. I’m.very disappointed because now I am going to have to say goodbye to Betway. I simply can’t afford to keep losing. I’d rather give that money to charity, which I should had done a long time ago. So beware people and don’t waste your time and money on that site. They become crooks and thieves.Very very disappointed as like I said, I really loved that site.Farewell Betway.Couldn’t give less stars, shame

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Still haven’t received my withdrawal all processing is done it’s just needs to be paid. Have been waiting since 31/8/23Very unreliable the customer service has been ignoring my emails, once I got my money I’m out.

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I put 50 pounds into my account this morning and it said the deposit was rejected!!However after checking my bank account it has been taken out from Betway!!So I have basically been conned out of 50 pounds…Scam!!

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Very bad customer servicesI have deposited amount in the month of April 2023 even after 5months it’s not reflecting in the app The customer services responds as assigned to higher level and it will solve Every time same story

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Dear Betway i have allready contacted the cops your Fake firm shoulf wait for visit from copsReport has been submitted agains Betway.comDear Betway your company has been reported as fraud. We will now be in touch with main character Mr Anthony Werkman.Victim:Patrik GorolDetails:Dear Sir / Madam,I am writing to you to raise an issue about: CasinoThe issue that I have experienced was: I did request withdrawal. After 34h i did contact the betway by live chat why my money hasn’t been proccesed. They said that they requesting some documents.Even if they didnt even let me know by email that they want something.So i did uploaded all and i still dont get my money.It occurred on: 2023-08-29This meant that It made me frudtated. They dont sending any email no updated no nothing and im only wasting my timeMy withdrawal to be finally proccesed anf sendI look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.Yours faithfully,Patrik GorolAccount number Gorol199160 Lord Street,Crewe CheshireCW2 7DLFor More Informatiom contact Report Fraud Police Uk.Report ref: FRCM903045110

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I went to Arizona on vacation and checked Betway Arizona’s Terms & Conditions to see if I was eligible for the $250 Risk Free Bet. I used the same sign up bonus in Colorado so I read the Arizona Terms & Conditions in detail to ensure I was eligible. Section 3.2 of the AZ T&C promo offer clearly state that the promo offer is open to new Betway customers in Arizona, Louisiana, or Virginia. I only have a Colorado Betway account and have never set up prior accounts in Arizona, Louisiana, or Virginia; thus, I concluded that I was eligible for the promotion. The $250 Risk Free Bet is also clearly advertised on my Home screen after login. Shortly after, I lost my first Arizona bet but did not get refunded in free bets.I have went back and forth with customer support on section 3.2 with no avail. They are clearly not following their own T&C’s on this matter. I have even asked why the T&C’s specifies three separate states and have not received a response back. Proceed with caution or otherwise this sportsbook will screw you over!!

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Please ban this company they are cheaters they are frauds have never gave me my winnings blocked my account ones I wrote earlier review about them on trust pilot, i can’t understand how this company is making fool of people and earning by cheating and no one can do anything about it. Is there anyone who can help me out I want to go legal just want to make sure no one else is being targeted again

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Betway is it a cheating app coz in July 29 I had deposited 1000 rs but till now after over a month they are telling our banking is checking how come so worst service and useless response.

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I deposited $200 into my account and won a little under $1200.I went to verify my account and my account was closed, i have now been contacted saying please wait a few business days to hear back, it has been nearly 50 days from when I put the money in! and I’m still waiting. Please open my account.I look forward to hearing back.

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Opened an account and was told account was fully verified. Won £400 and next day account has been blocked. I didn’t get any email or notification this was being done. I have tried for a week now to speak with someone on live chat and the queue doesn’t move at all even when I’m next in line. I want my winnings. There is no customer service help at all. My account has been closed for 5 days now and I’ve never received any communication as to why. Worst site ever. I have lodged a complaint against them

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Guys ! This casino dosent have a customer support at all . If u have any issues on withdrawal or deposit . You cannot contact them at all . The other worst thing is . In the beginning the make u win and then they make u loose 10 times the winning amount and more . So be very cautious and don’t ever download this casino .

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Guys anybody can start these kind of business and fool people.1.It’s pretty easy when you win too much block the account seeking verification documents.2.betway ensures people don’t withdraw money by just forcefully adding bonus to their accounts.It’s typical cheating businesses.

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New customers? never think of register & deposit here. there are many bookies very trustful this is just rubbish’s. deposit very fast here but if you try to withdrawal they close account with money, after that do not replay for live chat or email. AVOID AVOID AVOID. Finally i convert 235 my friends from betway to 1xbet & bet365. I will continually convince people to leave this side and use others side .

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Withdrawal times are shocking for this day of age. It takes forever to get your money withdrawn. You just have to make a random guess is it going to be next day or a day after or a day after.”Processing Completed”, “Funds has been released” they say on their App or website when checking withdrawal status (thats if you’re lucky and don’t end up with error code checking status). But not marked as paid. Whaaat? Relesed, but not paid? where the funds has been released? To the sky? Are you sending me a cheque? EVERYONE uses FasterPayments now. If you relesed the funds it should be in my account within seconds. Thats how it works. Thats how other companies that dont treat their customers as s**t do.Avoid this company Thanks

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Hello everyone,I will suggest not to use this website. Betway is FRAUD. They have blocked my account. I have reached out through emails, webchat and everytime I get a standard reply “Operations team is reviewing your account”. It’s more than a week now and they are still reviewing the account. There is no SLA/ETA for the Operations team. They are cheating customers by locking the account indefinitely and blocking the money in your account. I won 50000 INR and I can’t withdraw my winnings now

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This site do not pay you when you win will not pay me out will not answer emails listen to all the reviews that are right had to take this to resolve

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Dear Team , I’m with drawn my money after winning after two days they asking for documents verification after regular fall up given tow links ..on one of that not opening second one opened I applied all documents but u don’t received any msg or mail regarding same ..while we are taking live chrt they simple saying our operations will review this …..can you please confirm one thing I will get money or not …..i loosing my patience her not playing games for 25th aug can you please check and update me o same weather I’m getting my money or not

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That’s just funny. I requested a withdrawal of 490 euros, to which Betway asked for proof of address. I did this and waited almost a week for them to check one piece of paper. After they did this, they requested additional ID verification. My account is also verified with a passport. As you can imagine, I waited another week.Each time I was assured that my documents were successfully confirmed and the withdrawal of funds would be sent soon. A couple of days ago I received an email that my account was successfully verified and all documents were checked. I was waiting for my withdrawal for about three days, after which I decided to go to my account and write to support to ask about the status of the withdrawal.My account has been blocked! That’s just funny. I went through all kinds of checks for almost 2 weeks and in the end they just blocked my account for some unknown reason. I can’t even contact support – when I try to chat I get a message that I’m fifth in line, but after 3-4 hours I’m still in fifth place. Damned scammers deliberately ignore in their own chat.Any decent company refunds the funds after blocking the account, but as I understand it, they decided to assign them to themselves! I plan to sue these scammers who take money from elderly people who have difficulty understanding computers. Therefore, if there are those who wish to join a class action lawsuit, please contact me by mail wrojimirok190@inbox lvIf you want to contact this company THREE times think about who you are dealing with using my personal story as an example.

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My I’d Sonkarjyoti still close today not satisfactory answer given by betway & INR41000 laps too.I continuously request to betway support team to unknown the account but answer your have broken term7.Request again please proof it but answer is pending no reply of my mail.i want to prof myself but no given by bet waySo guides don’t believe on betway Very bad experience here

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