Betvictor PLAYER REVIEWS(3255)
Michael
27 September 2019
Comment from uk.trustpilot.com
Great site ‘ easy to bet and credited free bets straight away and refunded your winning straight away casino was fab
Great site ‘ easy to bet and credited free bets straight away and refunded your winning straight away casino was fab
Reply
Sharon
27 September 2019
Comment from uk.trustpilot.com
was easy to set up and I could find the thing I like and prom were good to
was easy to set up and I could find the thing I like and prom were good to
Reply
jordan mccarron
27 September 2019
Comment from uk.trustpilot.com
Very helpful the girl I spoke to, Sue.
Very helpful the girl I spoke to, Sue.
Reply
Waseem perveiz
27 September 2019
Comment from uk.trustpilot.com
Rude customer service started mocking my name when things didn't go her way. AVOID!!!!
Rude customer service started mocking my name when things didn't go her way. AVOID!!!!
Reply
Emanuel
26 September 2019
Comment from uk.trustpilot.com
Very good betting site love it
Very good betting site love it
Reply
David
26 September 2019
Comment from uk.trustpilot.com
A nice site easy to navigate
A nice site easy to navigate
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GREAT
26 September 2019
Comment from uk.trustpilot.com
GREAAATTTTT!!!!!!!!!!!!!
GREAAATTTTT!!!!!!!!!!!!!
Reply
John Roberts
26 September 2019
Comment from uk.trustpilot.com
Putting at bet on today I expected guaranteed odds automatically as with other sites but apart from that it's ok
Putting at bet on today I expected guaranteed odds automatically as with other sites but apart from that it's ok
Reply
Bilo
26 September 2019
Comment from uk.trustpilot.com
Great site , easy withdraw lot of wining on slots the RA’ legends
Great site , easy withdraw lot of wining on slots the RA’ legends
Reply
Elite Gamer
25 September 2019
Comment from uk.trustpilot.com
New customer and did not know that I had to “opt in” to get the welcome bonus but Kirsty was very helpful and got my free bets to me.Very kind and helpful service.Big up Kirsty ❤️
New customer and did not know that I had to “opt in” to get the welcome bonus but Kirsty was very helpful and got my free bets to me.Very kind and helpful service.Big up Kirsty ❤️
Reply
lw
25 September 2019
Comment from uk.trustpilot.com
Pleased to have had a good experience today. My fault i missed a bonus , but Kirsty reinstated as a goodwill gesture-very happy
Pleased to have had a good experience today. My fault i missed a bonus , but Kirsty reinstated as a goodwill gesture-very happy
Reply
Andy Miller
25 September 2019
Comment from uk.trustpilot.com
Contacted live chat regarding a bonus query.samuel the agent was very helpful and resolved it reasonably quickly Would reccomend betvictor!
Contacted live chat regarding a bonus query.samuel the agent was very helpful and resolved it reasonably quickly
Would reccomend betvictor!
Reply
Pawel
25 September 2019
Comment from uk.trustpilot.com
Good website, easy sign up process, great sign up offer,.
Good website, easy sign up process, great sign up offer,.
Reply
Chris
25 September 2019
Comment from uk.trustpilot.com
It’s the simple basic help that differentiates customer services. Top marks.
It’s the simple basic help that differentiates customer services. Top marks.
Reply
Jason
24 September 2019
Comment from uk.trustpilot.com
Fantastic games great agent that helped
Fantastic games great agent that helped
Reply
B.Plant
24 September 2019
Comment from uk.trustpilot.com
Had a slight problem with bonus offer,but after a chat with Josh it was sorted out very quickly and politely.
Had a slight problem with bonus offer,but after a chat with Josh it was sorted out very quickly and politely.
Reply
Sue
23 September 2019
Comment from uk.trustpilot.com
very pleasant customer service. happy to assist you
very pleasant customer service.
happy to assist you
Reply
Karl Dennis Zanft
22 September 2019
Comment from uk.trustpilot.com
Josh was really helpful and pleasant.
Josh was really helpful and pleasant.
Reply
Jennie Beck
22 September 2019
Comment from uk.trustpilot.com
Quick easy problem solving and explained everything when did not understand properly..
Quick easy problem solving and explained everything when did not understand properly..
Reply
Johnnie Mcateer
22 September 2019
Comment from uk.trustpilot.com
Issue very quickly and satisfactory resolved.
Issue very quickly and satisfactory resolved.
Reply
ace1903
22 September 2019
Comment from uk.trustpilot.com
Great service and accurate problem solving issue was resolved and fully explained what I did not understand
Great service and accurate problem solving issue was resolved and fully explained what I did not understand
Reply
conor houlihan
21 September 2019
Comment from uk.trustpilot.com
Top class. i was so happy
Top class. i was so happy
Reply
Kylie Simpson
21 September 2019
Comment from uk.trustpilot.com
Kirsty from the support team was quick and efficient and was totally understanding with my issue witch was own fault so can't be more grateful great site all for the players / punters thanks again highly recommended site/casino
Kirsty from the support team was quick and efficient and was totally understanding with my issue witch was own fault so can't be more grateful great site all for the players / punters thanks again highly recommended site/casino
Reply
Ashley
20 September 2019
Comment from uk.trustpilot.com
Replay good easy to use
Replay good easy to use
Reply
Laurence J Docherty
20 September 2019
Comment from uk.trustpilot.com
Ordinary site no lotteries
Ordinary site no lotteries
Reply
Josh
19 September 2019
Comment from uk.trustpilot.com
Excellent service with quick responses would highly recommend
Excellent service with quick responses would highly recommend
Reply
Marie
18 September 2019
Comment from uk.trustpilot.com
I spoke to three of your colleagues on live chat this evening regarding the Deposit 10 and play with 70. Unfortunately whilst two people gave half a solution - the answers weren't sufficient to hep me. Hence having to try a third time. Lyndsay was helpful, polite and obviously more knowledgable and was able to provide the answer I needed. Thanks Lyndsay,
I spoke to three of your colleagues on live chat this evening regarding the Deposit 10 and play with 70. Unfortunately whilst two people gave half a solution – the answers weren't sufficient to hep me. Hence having to try a third time. Lyndsay was helpful, polite and obviously more knowledgable and was able to provide the answer I needed. Thanks Lyndsay,
Reply
Matthew Spary
18 September 2019
Comment from uk.trustpilot.com
very helpful live chat.
very helpful live chat.
Reply
Nithiwadee
17 September 2019
Comment from uk.trustpilot.com
Good team live chat
Good team live chat
Reply
Stuart Urquhart
17 September 2019
Comment from uk.trustpilot.com
Hi b. v. Just to say I usually dread these tx chats with organisations but this was so quick @ easy even for someone that's not mobile trained like myself the lady whom I spoke tocalled Helen. She deserves the bookies vertion of a michalin star. Thank you
Hi b. v. Just to say I usually dread these tx chats with organisations but this was so quick @ easy even for someone that's not mobile trained like myself the lady whom I spoke tocalled Helen. She deserves the bookies vertion of a michalin star. Thank you
Reply
Chidiadi Joseph Nwogu
17 September 2019
Comment from uk.trustpilot.com
What a great service! Newly joined BV, got a bonus which i had no idea could expire! logged in to bet and realised it was gone.. I hIt up the chat button on the bottom right hand side corner and there was Sean a life saver!!! i was re-credited and now i will tell all me mates to come join BET VICTOR!! CHEERS
What a great service! Newly joined BV, got a bonus which i had no idea could expire! logged in to bet and realised it was gone.. I hIt up the chat button on the bottom right hand side corner and there was Sean a life saver!!! i was re-credited and now i will tell all me mates to come join BET VICTOR!! CHEERS
Reply
Edwards
17 September 2019
Comment from uk.trustpilot.com
Has to be one of the best online betting sites out there. I use both sports and slots and have never had to complain about problems with the site. Recently won’t a small fortune from them too so I can say that the smaller jackpots definitely pay out!
Has to be one of the best online betting sites out there. I use both sports and slots and have never had to complain about problems with the site. Recently won’t a small fortune from them too so I can say that the smaller jackpots definitely pay out!
Reply
damien
16 September 2019
Comment from uk.trustpilot.com
My rating is actually a zero star . This is the most dishonnest and unfair online casino i ve never had to deal with . I took a promo and qualified for some free spins, i ve claimed these spins as i ve not been credited . I qualified 100% but they refuse to credit them for shaddy reasons and find excuses which had nothing to do with terms and conditions. Then they closed my account as i was not happy , without any reasons. On top of that , i had 10 on my account ( 5 cash and 5 bonus) and they ve stolen my 5 bonus . If you have an account , i advise you to close it now before something like they did to me happens to you . And if you don't have an account , never open an account here . I think it's the worst online casino i ve never experienced. I will update if ever my money is coming back , but for now this is stolen . Stay away from that scam And note that most of the reviews here seems to be fake ! so be careful !
My rating is actually a zero star . This is the most dishonnest and unfair online casino i ve never had to deal with .
I took a promo and qualified for some free spins, i ve claimed these spins as i ve not been credited . I qualified 100% but they refuse to credit them for shaddy reasons and find excuses which had nothing to do with terms and conditions.
Then they closed my account as i was not happy , without any reasons.
On top of that , i had 10 on my account ( 5 cash and 5 bonus) and they ve stolen my 5 bonus .
If you have an account , i advise you to close it now before something like they did to me happens to you . And if you don't have an account , never open an account here . I think it's the worst online casino i ve never experienced. I will update if ever my money is coming back , but for now this is stolen . Stay away from that scam
And note that most of the reviews here seems to be fake ! so be careful !
Reply
Connor Kilcullen
15 September 2019
Comment from uk.trustpilot.com
Luke provided a quick and friendly customer service to resolve the issue
Luke provided a quick and friendly customer service to resolve the issue
Reply
Mark
15 September 2019
Comment from uk.trustpilot.com
I was in contact with Maja on the 24/7 live chat and was dealt with quick and easy. I was looked after and that’s hard to find with some other betting sites that never respond. Will continue to use BetVictor in future.
I was in contact with Maja on the 24/7 live chat and was dealt with quick and easy. I was looked after and that’s hard to find with some other betting sites that never respond. Will continue to use BetVictor in future.
Reply
Christopher
15 September 2019
Comment from uk.trustpilot.com
Really happy with bet Victor very fair and always free bets available
Really happy with bet Victor very fair and always free bets available
Reply
Tonlon33
14 September 2019
Comment from uk.trustpilot.com
Very helpful customer service, and able to action request to my satisfaction. Service in general works as you would expect/want
Very helpful customer service, and able to action request to my satisfaction. Service in general works as you would expect/want
Reply
Angelkiss1
14 September 2019
Comment from uk.trustpilot.com
Online chat adviser Keiron, very helpful and corrected the mistake I'd made. Thank you Keiron for all your help and patience
Online chat adviser Keiron, very helpful and corrected the mistake I'd made. Thank you Keiron for all your help and patience
Reply
Steven Heanue
14 September 2019
Comment from uk.trustpilot.com
The customer service I received was quick, helpful and amazing.. haven’t got a bad word to say. A lot of other services should be taking a note of how it’s done. No nonsense and being passed around to other sections just straight answers. 10/10
The customer service I received was quick, helpful and amazing.. haven’t got a bad word to say. A lot of other services should be taking a note of how it’s done. No nonsense and being passed around to other sections just straight answers. 10/10
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John Luck
14 September 2019
Comment from uk.trustpilot.com
Tried a few casino and reviewed a few. However, customet service and speedy payout brillant. When i won it was credit the next day or 2. Gambling support brillant as they was worried i was spending too much on gambling and gave me a call to check up on me, again responible casino They can lock withdrawals which every casino should do because when i lock i keep a few hundred to mess about and kill time. Easy place to navigate. Betting side is good. Brillant little bonus sometimes. So i will be using this company always. Thanks
Tried a few casino and reviewed a few. However, customet service and speedy payout brillant. When i won it was credit the next day or 2.
Gambling support brillant as they was worried i was spending too much on gambling and gave me a call to check up on me, again responible casino
They can lock withdrawals which every casino should do because when i lock i keep a few hundred to mess about and kill time.
Easy place to navigate. Betting side is good.
Brillant little bonus sometimes. So i will be using this company always. Thanks
Reply
Peppi Agliolo
14 September 2019
Comment from uk.trustpilot.com
very helpful and an easy process even when i messed up.
very helpful and an easy process even when i messed up.
Reply
Andy S
13 September 2019
Comment from uk.trustpilot.com
Never had to use online chat before but Helen from betvictor was extremely professional and dealt with my inquiry with ease.
Never had to use online chat before but Helen from betvictor was extremely professional and dealt with my inquiry with ease.
Reply
Janet Njau
13 September 2019
Comment from uk.trustpilot.com
I received incredible customer service from Meghan. Very quick and easy Already loving BetVictor
I received incredible customer service from Meghan. Very quick and easy
Already loving BetVictor
Reply
Ben
13 September 2019
Comment from uk.trustpilot.com
Great rapid service when account needed validating quickly so I didnt miss getting my bet on from Sean at BV.
Great rapid service when account needed validating quickly so I didnt miss getting my bet on from Sean at BV.
Reply
Mark
12 September 2019
Comment from uk.trustpilot.com
Had to contact customer service twice today,on both occasions had a live chat with Sean who was quick to respond on chat, helped me out with my queries and provided a very efficient service
Had to contact customer service twice today,on both occasions had a live chat with Sean who was quick to respond on chat, helped me out with my queries and provided a very efficient service
Reply
Dessie King
11 September 2019
Comment from uk.trustpilot.com
Good response.
Good response.
Reply
Lauren
11 September 2019
Comment from uk.trustpilot.com
Very easy site, customer services answer any queries really quickly, especially Helen, very nice and useful!
Very easy site, customer services answer any queries really quickly, especially Helen, very nice and useful!
Reply
Polly
10 September 2019
Comment from uk.trustpilot.com
Very quick and efficient service from Kieron, thank you
Very quick and efficient service from Kieron, thank you
Reply
Simonetta
27 September 2019
Comment from uk.trustpilot.com
amazing! the staff is pleasant,the service is fast the product is excellent I recommend this company
amazing!
the staff is pleasant,the service is fast the product is excellent I recommend this company