Betvictor Review

2 bonuses on 20p stake. One paid 5x and the 2nd bonus paid 8x. Absolute disgusting payouts. Scumbag casino I’d stay well clear of these licensed thief’s. Hands down the worst place I’ve ever deposited money on and I’ll never do it again. Oh and betvictor where fined millions while ago for breachs and not following regulations… what does that tell you about this place? Bye.

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Max from customer service resolved my issue within 5 minutes. Took time to explained the situation properly. I’m a new user and I was panicking due to the error I made. Max fixed my error and restored the confidence I had in BetVictor

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Great customer support, thank you Anyi.

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Fantastic customer support by Anyi. Hope this person gets a promotion soon

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I won a 20 pound free bet on twitter aka X yet because I don’t have an open account I can’t claim but I don’t see why as I could make a new account and betvictor could easily put 20 into it. I tried asking this and got completely ignored not good customer service and this was a Xmas post a competition spreading Xmas cheer what the actual hell are you playing at? completely immorally wrong I could have been a prospect customer aswell now I will avoid at all costs and tell everyone I possibly can within my power to avoid your company paddy power are much more reliable everyone go elsewhere youve been warned. I would give this company a minus 5 star review if that was possible! 🤬 Merry Xmas and a happy new year betvictor you filthy animals. . . . .

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Staff very Friendly over live chat done great job dealing with my issue

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Keith was very helpful when I contacted live chat, he escalated my withdrawal issue to the team and was very helpful and efficient. A credit to BetVictor.

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Reese at customer services resolved an automatic settlement error quickly and efficiently. The wait at the queue was much shorter than many of the other bookmakers

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Perfect customer service, sorted in no time, thanks

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Great service good agent nothing too much trouble

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Arh betvictor are so kind it’s my birthday today and received a £5 bonus and won £200 back thank you so much 😊

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I recently had the pleasure of interacting with Reese from the BetVictor Casino customer care team, and I must say that my experience was exceptional. Reese’s professionalism, knowledge, and commitment to resolving my queries were truly commendable.From the moment I reached out to BetVictor Casino’s customer care, Reese was prompt in responding to my inquiries and provided clear and concise information. Despite the complexity of my questions, Reese demonstrated a deep understanding of the casino’s policies and procedures, ensuring that I received accurate and helpful answers.What impressed me the most about Reese was their patience and willingness to go above and beyond to assist me. They took the time to listen attentively to my concerns and addressed each of them with great care. Reese provided detailed explanations, guiding me through the necessary steps to resolve my issues, and ensuring that I felt supported throughout the process.Not only did Reese display exceptional customer service skills, but they also exhibited a friendly and approachable demeanor, which made me feel valued as a customer. Their positive attitude and genuine desire to assist me created a pleasant and personalized experience that exceeded my expectations.In conclusion, Reese from the BetVictor Casino customer care team deserves high praise for their outstanding service. Their professionalism, knowledge, and dedication to resolving customer queries make them an invaluable asset to the company. I highly recommend Reese and the BetVictor Casino customer care team to anyone seeking top-notch assistance and support.

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Punters like myself struggle to get on even in the shops and to hear a friend of mine telling me his betvictor account had been restricted,hed had it couple year if i recall but most important is he won 18k on the account thats very rare and i have to applaud betvictor for not restricting an account after a week,because it is so rare now to have an account thats winning to last that long,so betvictor take a bow👍👍👍

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Very helpful and understanding, really appreciate all his help, 10 out of 10 from me

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Great customer service, I bet by mistake 120 instead of 20 and void the bet in order to get my money back!!

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So far an alright experience, awaiting a withdrawal to be “processed” with seems to take longer than most companies. Maybe its because I am a new customer, but feel this should be made more clearer with perhaps a pop up advising of estimated time for funds to be sent to your account. After all, the deposit was instant, so need to improve withdrawal waits.

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The fake positive reviews stays coming, absolutely sad low life scum. Baldy Michael Tabor must be stuck for money. BE CAREFUL WITH THESE COWBOYS.

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I signed up to bet victor about a month ago, after playing for about 2 weeks they Asked me to send pay slips of my income,i explained to them i am on disability benefits and sent my bank statements reluctantly to prove i could afford to play,they restricted my account sent me an email saying its because your unemployed,i feel like ive been discriminated against because im disabled..makes me very sad actually..i did not tell them about my illness either

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Agent Name Lily, Sarah, Eli are mother fu**ker. They are not a good agent. They are so rude. And they can’t help any customer when they faced problem. Mother fu**ker agent do bad job and reduce company’s reputation.

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Nice an easy was very helpful Chris was an sorted the problem straight away

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Chris was very helpful in crediting an offer that did not initially go through. He was polite and efficient.

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Definitely not a safer gambling site, was able to deposit over £16,000 in 7 days despite BetVictor’s terms and conditions stating accounts are monitored, credit and affordability checks etc. clearly I am a problem gambler, which they would have noticed had they followed their own policy. absolutely gutted that I was able to do this. Although I am accountable, you wouldn’t give an alcoholic a drink and tell them not to drink it! After complaining I was given gam stop details, and they do not accept accountability for their failings on my account. Will report to GCUK. No one should be able to deposit that much in 7 days.

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Janelle very helpful, polite and efficient. A very good agent. Well done Betvictor for employing Janelle.

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Chris was really helpful in resolving an issue I had with one of the sports promotion. Excellent customer support and do not hesitate to bet with BetVictor.

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I was told to reach out after my last review of poor customer service. I did, supervisor Christina and Mar do not answer or assist in anyway. I really wish consistency between all chat hosts comes along. Pros: fast withdrawalsCons: lack of live markets, no live firsthalf winners for ncaab, no live draw no bet for quarter or half winners for ncaaf, customer service is brutal.

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Crap site I’ve used. Many sites this site Doesn’t respond when respondingDoesn’t try to understand the issueIe I deposited 20 Then after that never won anything they made me wait.It’s a Rio scam site don’t DONT GAMBLE HERE

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Reese was amazing and resolved my issue almost immediately without question. The best customer service I have received from any of the gambling apps by far.

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Asked Reese a question resolved in less than a few minutes

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Very helpful on getting me with my query fast and efficiently Reese and Jack are the people that helped me

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Looks like they’ve removed my honest review! So I’ll rewrite another! DONT NOT TOUCH THESE THIEVES! In 3 days I’ve deposited over £1600 pound and believe me I’ve had absolutely NOTHING back played the same game to get the same consistent algorithm/RNG and the worst RTP imaginable..they say you have to do thousands of spins for it to reflect the RTP given, but when you try 10s of thousands of spins and accumulate one bonus every 500 spins for an absolute pittance then you know it’s pre determined scripted and just a scam! I was getting back £2 on £2 stakes and garbage like 7x on £2 😂😂 they need internally investigating by a 4th party as they’re clearly fobbing off the gaming commission with back handers! Safe to say I have closed the account for good and they won’t see the light of day! I will advise you all to video your gaming sessions as you’ll see the same persistent pattern! I will be taking this further and employ you all just swiftly close your accounts and starve these crooks…no custom no money they don’t deserve anyone’s custom period they’re frauds and fake. Delete my review again Betvictor and I’ll take this above the gaming commission and make sure you’re fined and shut down you’re a disgraceful waste of air!

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I encountered kamil who sorted out the problem for me in ten minutes

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First off my issue is several large bets placed on a match were voided. No form of contact made, no real reason given. The only noticeable issue on the game I bet on, was Betvictor made a mistake with the Kick Off time? Betvictor odds at the time the bets were placed were nothing special compared to other bookies, they just about edged the other big names out for this match which is why I placed my bets with them.Much more disgusting issue is that they hire people to give fake 5 star reviews on trustpilot giving this fake 4.3 star rating, this is even more immoral than voiding bets only hours before kick off which happened to me.Zero morals whatsoever. If you want to see a true reflection of what Betvictor and its other companies (Parimatch and Talksportbet) are all about, just look for the 1 star ones!

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Jamie was a champ in live chat. Happy Thanksgiving

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Prompt and efficient service by Jayce. Always a good place to bet!

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I see these low life are still writing FAKE POSITIVE REVIEWS to make them look good. STAY FAR AWAY FROM BETVICTOR OR YOU BE SORRY.

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In my opinion probably best gambling site in Ireland ,slots seems to have higher payout than other sites and withdrawal takes like 1 sec after you become verified user

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I just had a little chat with Jayce it’s very quick very good I haven’t had any problems with this casino thus far everyone have a great day thank you bye

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Reached out to customer support (Jayce) and they agreed to reverse a sizeable bet I had placed in error when they were not obligated to do so. It was all done in under 2 minutes and I had expected to go back and forth with them for possibly hours. Very rare for a sportsbook to do this especially for a new customer.

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I really dont like writing this review.the staff are lovely when you need to make contact on the phone always polite via email always quick.The website has gone horrendous, Games are crashingwhen you sign up for the spinners rewards 10-10-30-50Twice in two weeks its been a total waste of time,the 10 free games today kept crashing, then it gave an error message about a voucher. Not talking about huge wins but 30 pounds + have gone a distant memory there’s one game I love playing 5p a go.Not to win but just to enjoy, you would always win 5-10 pounds, now nothing. As I said I really dont like writing this but the site is not the same its a huge pity

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I had an issue with, somehow, ending up with multiple iterations of 2 bets I placed. A quick call on the chat feature and Chris professionally and quickly sorted it out with no hassles and drama. The multiple iterations were all deleted at no cost to me – ie the duplicate bets were voided and i was re-credited with the stake money. When an error outside the control of the site user happens, this response is exactly what you hope for. Well done, Chris and well done BetVictor

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Just been in a chat with Jayce. Had my issue quickly dealt with. Was only in a queue of 1 to msg with a real person. Great service.

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Great customer service from ‘chris’

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AVOID!!!! I have been trying for over a week to verify my account nothing appears to be good enough even though you can clearly see my address without any issues and they are still refusing and therefore withholding my money. I will be seeking legal action against this company as I have repeatedly given them more than enough evidence. I have also been emailing and heard nothing and the live chat customer service is shocking! So I will be taking actions further the incompetence is unbelievable!!!

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Mr Jayce told me they don’t do offers on request and asked me to leave here review. Unfortunately I asked another live agent (Chris) and he accepted my request and forwarded it to proper department. So Mr Chris was very professional while Mr Jayce wasn’t. If you talk to their agents and don’t get satisfaction response, try with another one.

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Nice platform, terrible customer service. Also when you start to win with live betting they input a super long delay that makes it almost impossible to live bet. They also limit your selections when you do win. I won a couple first half winner bets and suddenly I can no longer do those bets live: with the time delay I also can not do many live bets. Customer service, especially Christina, are useless and bots, automatic replies with no explanations ever given. Withdrawals are fast at least

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Anthony was very helpful 😄

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Got absolutely rinsed yesterday! Over £700 on multiple stakes ranging from 20p-£2 better believe the bonuses were woeful…£2 stakes gave two bonuses and the returns 9x and 17x yet at 40p stake would double both stakes…barely got me anywhere at all would pay a bit then absolutely rinse it all back..most bonuses were taking 20/25 + baits to land (fishin frenzy by the way very easy to bonus normally) definitely wasn’t seeing any representation of 96% RTP for sure was getting one absolutely average bonus in every like 15 and when I mean average I mean £30 the rest were all between 80p (often stake back bonuses) and £16..had to record it as 5 times in a row it paid the exact same amount..surly impossible? The fisherman is absolutely a joke..literally was coming out ONCE every 10 free spins either first or last spin…when he come out 2/3 times in a bonus he’d collect nothing…had four 15 free spin bonuses (4 scatter board) come out TWICE in all 4 boards…I mean Jesus I know you will always lose but it’s hardly enjoyable anymore I’d of thought over like 14 hours of gameplay I’d of seen a change in the machine or atleast a little bit of the £700 I got stuffed for…I’d of happily taken £200 and a £500 loss but the bonuses were 99% woeful…it dead bonuses far to often (meaning he comes out zero times in 10 spins) believe me happened 4 times in a row and the bonus paid literally stake back or a couple of quid…honestly just make playing online enjoyable again and make it fair it’s all we punters ask for is a bit of fairness and some actual fun along the way..not to be rinsed every single deposit it’s just not fun anymore!

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I’ve never ever felt the need to review a casino but BetVictor is hands down The worst betting site I’ve ever played online. Initially I won £45 from a bet, I used that on the casino winning £640. I withdrew that and customer services were really helpful when I had issues with withdrawal. I’ve since deposited over £1000 in less than a week and it’s just dead spins with the odd £20 win on a bonus round. Gambling is gambling – you only play what you can afford. I’m registered and use a few other Casinos and the returns are reasonable. Some days you win, some days you loose but with Betvictor is just awful. I’ve closed my account for this very reason.. I’d avoid this site, unless you’re happy to loose.

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Wouldn’t both registering for the site as they can take up to 9 days to verify your account and during that period you can’t deposit or place any bets so just a waste of time opening the account.I registered on 10/11/23 and it’s been 7 days now and account still shows they are processing my ‘source of income’ how long does it take to process one document lol so iv decided to just close the account I mean who has time to wait up to 10 days and then they might even come back and say they need more documents and then wait another 10 days hahaOnly good thing was that the money I did deposit but couldn’t use as account was restricted straight after depositing lol I was able to withdraw which was proceed in around 12 hours so quick withdrawal that’s why they get 2 stars instead of 1

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I used to love this site for playing slots. Win some and lose some. Had some big wins and brilliant selection of games. Now though, it’s like someone has halved the RTP on the games. Bonuses take ages to drop and only pay pennies. Tried a couple of games again today and, once again, I’m disappointed at the lousy return. I know it’s gambling but it also needs to be fair.

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