Betvictor Review

Was unsure of what I was doing miss read terms of joining offerBut super friendly and helpful young man Kaylan Credited my account with the offer regardless Jenney

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Absolute scumbag of a company Let you place bets then delay verification to allow your free bets then don’t payAvoid at all costs absolute vile company

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Never won f**kall ! , spin machines never pay out they just psychology keep you believing your close to a win, don’t waste your money There’s only one winner here and that’s Micheal

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Joe was really helpful but I couldn’t give 5 stars as the system couldn’t resolve my query, yet Joe was most thorough in advising me

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When I have a days racing or betting here, there is never any pressure to have to place big amount bets. This site allows for fun, while also having a chance to win a few pounds. A fantastic experience for all. Robert

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Kamil was excellent, very quick customer service and knowledgeable. Greatly appreciated fantastic service!

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I joined the site, won a few small bets and they sent me an email saying I would be excluded from bonuses. What they did not tell me was they would also take away my ability to cash out.So I placed a few bets not aware of this. I don’t care about the small ones but I bet £300 not able to cash out. I only bet on sites where I can cash out (so not exchanges) and would not have placed these bets if I knew they had taken the facility away from me.I find it deeply disturbing that these people feel the need to cripple someone’s account after a few days to try and get a few hundred pounds back. If they had just left it, I probably would have gambled the money away again. As it is, I don’t intend to bet with them again and so they are the only betting website I have ever made a profit with.I am now looking at legal action to recover the money I bet not knowing I couldn’t cash out.

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I had really good help from Adam p he helped me and give me so much help

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No less than 24 hours of opening an account they closed it following a review stating that I breached one of their terms & conditions as in section 17. When I asked for more information they just resent the notice of Closure that I received. Absolutely rubbish and I will be raising this GGC.

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I spoken to a live chat lady today called anyi and what an absolute star she was. Very helpful and had plenty of time in dealing with my request. Thank you very much ⭐️⭐️⭐️⭐️⭐️

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£44 deposited, £80 wagered and not one bonus. Embarrassing, i play the same game regardless of the site. Reel lucky megaways, Yet on this site it plays so different. Clearly a site created to only take money. Winning isn’t an option.Embarrassing Can’t upload pictures so il put my deposits and wagering as my PP. It’s absurd not one feature came in during this time.

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Anyi was very polite and professional, and solved all my concerns with easy. Thank you very much Anyi 🙂

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Vero helpfull and full of the correct info I needed

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Tam was first class. Very professional & sorted issue very quickly – excellent service

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Keith on the live chat was dealing with my query and he was very helpful towards me and answered all my questions that I had, big thanks to Keith!!!I was having trouble understanding why one of my withdrawals was pending even though all my other withdrawals since I joined betvictor had all come into my account within seconds of not minutes so I went onto the live chat and Keith made me aware that I had to wait 24 hours as this was how long the process normally takes, I asked Keith if there was anyway of me receiving the funds quicker however the process in place is automated, I do wish I could receive my funds quickly how I normally receive them however Keith helped me understand the situation and was very helpful so again, thanks Keith !!!

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Almost 3 months ago I won a bet id 181529933700 on UFC 298. However, they settled my bet as lost and I won. I contacted support and also made a complaint on the Brazilian complaints website reclameaqui.com and no one solves my problem.with a loss of almost R$300.00

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Kaylan gave me the best outcome in chat help me out

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Been a long time since I’ve self excluded from a site but I couldn’t take any more of this sites nonsense. Believe me you won’t win on this site. I’ve had 5 bonuses on 5 different games 2day and not one paid over £7. Good luck if you still wanna try these greedy thieves

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Terrible site for Slots ,they appear to be of the opimiom that people bet on there slots will loosethere real RTP is nothing like what they advertiseThe long and the short of it is like most of these larger companies there large advertising TV campains are paid for by ripping off genuine customersI suggest they should lower there Expensive TV ads and stop ripping of customers !!!!!!!!

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Kaylan was great! Able to quickly and efficiently solve my issue. Thank you, Kaylan!

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good customer service, Anyi helped me to sort my problem and answered and solve my questions while I was in the process. Thanks!

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the worst site I have ever played on, they don’t let you win at all, only losses all the time. And when you start winning, the pages start to freeze. It’s simply one of the worst sites to play in a casino. I recommend it to me and I don’t want anyone to play on this site because it is one of the worst. of the bigger scammers that are on the gambling side

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Very happy with agent’s who delt with me everything was perfect thanks bv

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dead slots all the time no play for the money you deposit maybe i should make a fake comment about customer service and something might happen like everyone else lol

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Live Chat advisor Kaylan sorted an issue I had with a withdrawal very promptly and efficiently.

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Pretty average site, with low bonus prizes. £17 win off 10 free spins isn’t particularly exciting. There are much better alternatives

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Anyi was the best service I’ve ever received from any bookmaker’s

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Payments back into my account are so slow. Unlike other betting companies which are almost instantly..

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Ethan, the live chat assistant was very helpful and courteous. I appreciate his help very much.

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Absolutely shocking I withdrew £150 got it no bother I win 4k withdraw it and now they restrict my account and close it providing documentation takes ages so I may as well say good bye to that I’ll 100% edit this review if I receive my money

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the night before was a nightmare but Francesco was amazing and sorted everything so quickly to the point I was surprised thank you so much for your help!

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Contacted customer service chat and was connected with Chris who was already checking my offers which I had an issue with. He sorted it out immediately and reported back that my account was credited. Extremely helpful and efficient, sorted in minutes! Thanks so much.

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Vicki was very helpful and solved my problem quickly

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contacted CS due to an error on placing a bet. i was assisting an elderly person and they pressed the button. thankfully Chris reversed it.

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Antony was tremendously helpful ! Was a pleasure talking to him and he solved my issue within minutes. Antony was great with us response time and felt like he really engaged with my issue !

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I told before all 5 stars fake. nobody real or verified accounts here.l am thinking trustpilot also taking money from them and helping them to scammed gamers. They have paid trust pilot to deleted my reviews and they did. Nothing returning don’t waste your time when you started win the games vibrating or freezing.

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Can’t fault Antony’s help on getting my free bet bonus sorted

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Mar, was absolutely fantastic and was able to correct my problem without any fuss – thank you Mar!

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Great customer service on the real live chat – very quick and efficient

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Orsi was brilliant!!My sign up offer wasn’t associated to my account, Orsi could see that I qualified for my freebets and put them on straight away, top customer service. A*Thanks

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Absolutely disgusted with this company My daughter is very very poorly has a serious mental health condition And was excluded from this company by us in 2020 for 5 years she also is on GamStop My daughter managed to use her own details and her own card to deposit on this site which they accepted she manage to deposit £200 until we noticed and asked them what they were doing taking her money when she is excluded and on gamstop They said it’s her own fault!!!When I spoke to Sian she told me that as soon as my daughter used her card it would of flagged up and not been accepted This didn’t happen My vunerable daughter who isn’t in the right state of mind and very poorly did not understand what she was doing in the midst of an episode. They are now ignoring me and refusing to refund her money They should never have allowed it to happen in the first place.I’ve sent over 10 emails and I’m being ignored My daughter has since attempted suicide. I didn’t want it to come to this but someone had better contact me ASAPEDIT : this below bet victor reply is not real I’ve messaged live chat and sent loads of emails I’m just being ignored now as they will not accept their fault or refund my daughter avoid at all costs I’ve contacted gambling commission and I have messaged complaints and escalated this!

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Stevie was very helpful and got me sorted quick

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Had a slight issue with my sign up free games bonus, within minutes Antony helped. Couldn’t ask anymore, Perfect outcome

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Agent quickly understood my enquiry & gave an understandable & detailed response to my question.Although I didn’t necessarily agree with the outcome everything was clearly & properly communicated to me. Thank you

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Kamil was fantastic so helpful! 10/10 service!

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Oh dear just joined tryed fishing frenzy at 50p a spin get 3 scatter symbols for bonus game well that £100 its took still refused to bring bonus game in if thats not daylight robbery i dont know what is total farce

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Signed up but accidentally selected the wrong opt in offer. Went on to live chat and didn’t have to wait long to talk to a human. Anyi, was very helpful and quick. Anyi told me to place a bet according to the rules of the opt in offer I actually wanted then credited my account with the bonus menu straight away. Great service.

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Great Help from Antony on chat service got everything I needed sorted and more 🙂

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Just talked to Anyi. We have a lovely conversation and and my problem was resolved within a short time. Thank you.

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Very poor slots dont pay out having just joined tryed fishing frenzy game at 50p a spin aim of game get 3 scatter symbols for bonus lol its now took £50 and still nothing looks like i have £30 free bonus aswell which i dint know hiw to use i give up

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