William Hill Review

CONNED
Played there casino site for a few weeks, Not the best layout for roulette but OK. Playing away at scattered £1.00 bets until suddenly my winning streak comes to an abrupt end. A £20.00 spin jumps to £520.00 OMG.
My thoughts are that god knows how nut I clicked the £500.00 chip box displayed near the bet bar thus adding £500.00 to the £4.00 already on number 17 and not an extra £1.00 as intended.
On investigating after the spin there is no £500.00 chip option , Now the question is how did £504 get on number 17from one click. The answer is simple it cannot . William-hill no help. Bet was impossible to place under the circumstances yet they fob me off. Asked for the tec data and off to court.
You have been warned there less than honest when the chips are down.

Reply

Why extend the promotion and waste people’s time .
Since the extended period began you now want people to spend £5 on slots to get 5x10p spins with wagering requirements.Are you having a laugh ?

Reply

I'm still waiting for my winning s to go in bank been waiting nearly 1 week and can't get through to live chat

Reply

Not even going to write a review 1 star says it all really!!!!!!!!!!!!

Reply

William hill has been robbing punters for years…. And there promotions are rigged on there favour….. Avoid

Reply

Overall pretty generous when it comes to the bonus drop not like skybet where you win a 10p scratchcard once a week. Games are pretty decent too. I think I get too greedy and end up losing so that's my fault not William hills fault.
If you are playing go on the must drop Vegas games.

Reply

83% of reviews are 1 star and very poor saying the same thing, so why are we allowing them to get away with it, they tell you it's random IT IS NOT so that is fraud, fraud is a very serious crime especially on this scale, let's take them to court and get them locked up

Reply

Absolutely shocking I played pixies of the forest often today I landed on the bonus with £6.60 stake it landed on 9 free spins I won a measly £7.20 I'm literally in shock from this I'm pretty sure it's rigged .I've won more on that with a 33p stake but come on £7.20 with that big £6.60 stake no way.Very very disappointed

Reply

I've been playing the bonus drop everyday for weeks and the coin has consistently landed on the tick. Until recently where it has landed on the cross 4 DAYS IN A ROW! Clearly this is NOT random – postpone promotions if you can't afford to run them!
The slots are also completely RIGGED and always have been. When playing slots I can get through a huge amount of spins without a single win and the few wins I do get are ridiculously low to the point of seeming illegal, this needs to be investigated!

Reply

Super low odds no worth it also with rigged casino games.

Reply

The bonus drop would give me a 90% winning drop with random offers since its launch up until Xmas I almost won everyday but for some reason it's sort of blocked me thereafter cos since having constant wins for about a year I've now got the cross EVERYDAY without fail for over 3 months in a row and when I asked them why this was happening and if they could reset my bonus drop they said it's totally random and everyday is as if it is my 1st day, absolute bull****, also, Scratch of the day is also insulting in the manner in which they'd have you believe you're choosing 1 in 4 in each of the 3 stages whereas the truth is it's preprogrammed depending on your activity, when I did once actually win a free bet the game crashed and when I got in touch I was told for technical issues I should try and scratch again later as they've technicians working on the problem, another time I fell asleep on sat night and on Sunday morning had about £170 in my account so I checked my bets and my Trap challenge had won the night before, I withdrew them funds and knowing that they were clearing into my bank within a couple of days I spent my bills money on some treats for the family but my money never arrived and they'd actually mis-settled my bet so they manually behind the scene reversed my withdrawal and then resettled my bet as a loser but never informed me of this and I was therefore left short for the month because of their error and mis-communication, If you don't also want these headaches then I'd advise you to stay away.

Reply

Awful
I just transferred £90 and played in casino and it wasn't enjoyable in the slightest
Out and out rape may as well have threw my money down a drain
Very predictable games and to point where it becomes very boring
Keep well away

Reply

i have recently joined william hill. and straight away been robbed. i was playing free chip blackjack. two hands against the dealer. i stood on 20 and 17. the dealer bust on 23. the outcome was push on both my hands when i won. stay clear people. say no more

Reply

Absolute joke! Taking full advantage of covid and ripping everyone off! Don't give these crooks your hard earned money!

Reply

I think Will Hill's online sports betting has Coronavirus. I have bets that I know are still live, and it shows there is a bet there but I cannot view them

Reply

Worst gambling site out there. Don't reward any loyalty bonus. Their promotions are a complete joke. Slow app to use. Lost count of how many times it crashes. It really is the worst bookies

Reply

There is nothing random with their casino games… The win rates for william hill are always set in their favour.
Of course the house should have a certain win percentage, thats gambling but its set in an unfair way and who is actually regulating these games? its so blatantly fixed.
If you complain, you get given some script about RNG and regulations by commissions but its all a scam.
Ask for a bonus for being a long time member and you get all kinds of excuses why they cannot do it.
This coronavirus pandemic might actually open the eyes of the public about william hill and how they run things…. stay away from them and they WILL go out of business…. The shops are now closed, hopefully online will follow if we just ignore them and don't gamble.
Its really not worth it.

Reply

Worst casino, games, bets website. Choose different one because they don't pay out. Been customer for 4 years gambling weekly and I never seen a jackpot or over £50 wins or promotions. Worst platform also. Lost over 5k with William hill also the games are old or not paying in any bet. So don't waste your time and money. I just closed my account and decided on reviewing them too. Take my advice, Don't register with William hill, not worth it.

Reply

This site has gone down hill very fast. Must have gone through 150 quid with .50p spins on 1 came in their casino tab. I counted 15 times I nearly got the bonus but it never came through. Majority of my "wins" we're 20p wins randomly splayed out in the game so youre constantly losing money. My BIGGEST win in £150 was £4.50! Whoopdiedoo. Customer services are very poor and only ever say "ITS RNG, SO YOUR OWN FAULT" but if it was TRUE RNG, I would have had 1 single (at minimum) win at a decent price, maybe £20 – £40. NEVER happened. You get better drop rates in a WoW dungeon, and thats saying something. Steer clear of William Hill and keep your money. They are dishonest scum. Pretty clear to see they are setting their win rates, probably at 0.000000002% – greedy scum, steer clear.

Reply

Never again with William Hill.
Join Betvictor casino best on every thing.

Reply

‪They just scored a tennis match 1:0, 2:0, 3:0 in favour of a player that i betted on after he was up 1:0 @ 3/10 odds. I placed £54 to return £70 and after the bet had ended they took my money and said i lost. I contacted their customer services and they said that the opposite player won and i shouldn’t rely on their scores to be correct. ‬Right up until the last minute my cash out was £65 so it shows that my bet was winning by their system! So they switched it after the bet was over to say that I had lost. I’m absolutely furious! The customer service girl said that it’s in their T&c’s that you shouldn’t rely on their system to be correct. Wow! Just WOW!!!! I’m completely astonished and i’m another £54 out of pocket until I can take this higher. How can they do this to people!! It’s disgusting!

Reply

Took place in a promotion and never got paid from it even though i clearly met all the terms and conditions. Only excuse i got from them was that "i wasn't on the list of eligible customers" and they wouldn't say more. If i didn't meet the criteria they would have told me that but they didn't…
Absolute cheats!! don't put any of you hard earned money in there!!

Reply

The one good thing that comes from William Thief dishonesty with the way they run their Vegas games etc is that I’ve just completely lost interest. Bored stiff with spinning and spinning and spinning for very controlled payouts making sure they stay well in profit. Nothing random about it. The way it was explained to me by an ex staff member was that if I had cards in my hand and handing out to a person who was betting on higher than a 7 or under, and I see first what he places his bet on and then I throw him the opposite so that he loses. But then every now and then throw a reasonable little win to keep his interest and keep him playing. So maybe take £80 slowly and then throw him back a £60 win where he feels good and that he’s just had a good win. But actually down £20. But continually playing him giving him a few wins but then making sure I get it back by throwing him losses on purpose. Totally rigged by conmen and making sure they win. NOT Random, obviously the odd person needs to have a big win to keep them able to say Look John won 15000.
100% rigged and no way of gambling commission working it out. They think it’s honest. Yes sure.

Reply

Not the best or most reliable gambling store

Reply

❌❌❌❌❌❌❌FRAUDSTERS.STAY AWAY. USE ANOTHER SITE. ❌❌❌❌❌❌❌❌
This company should be shut down. All they did was take take take. When I said I was going to the gambling commission. They bribe you with small amounts of credit. Then when on live chat they admitted that there RTP was lower then stated. There is lots more sites out there. So don’t risk it. £2.5k and only got main feature once. On £1 stake.

Reply

William Thief continue to cheat blatantly on all their games. As mentioned by someone below, they pay out non random and according to what youve spent with them. Even their bonus drop promotion is the joke promotion of all time. I have now done the bonus drop in total 87 times and of these 87 bonus drops 4 have won. FOUR.
William Thief arrange for you to win a couple of wagering requirements miniature wins when you spend with them first. It is not random. Due to their conman tactics i no longer bet seriously with them. An ex employee of theirs would not say much but did say to me 'I cant say much but heres a suggestion, spend a bit more with them over a week and then monitor the raise in win percentage over various games. It is directly related '
They are thieves. I feel sure that if William Hill himself could some way come back and see what these muppets have done to his company he would get rid of all William Thief management and replace them with someone with at least one braincell.

Reply

A good site for sports betting in general and never really had problems with withdrawals other than the odd hiccup, but I warn you to stay away from the side games on the poker site, they are provided by Playtech software and are operated by RNG's. They are linked to your account balance and will let you win when your stakes are tiny but will rape you when you raise your stakes! I thought for a long long time that I was being paranoid, but eventually decided to test my theory out over a number of months and found it to be correct. Everything else is 7/10 though so I would advise opening an for sports betting.

Reply

Hi there… was wondering if anyone knows why I’ve been banned from William Hill promotions… they’ve just stated that there was activity on my account & that’s why they have banned me! I don’t know what I’ve supposed to do wrong, and getting nowhere with William hill they can’t even explain as to why! Just activity on my account. Is there anyone I can contact about this as feel like I’ve been treated dry unfairly???

Reply

With regard to to cancelled bets this company has seeked to profit quite disgusting company shown its true colours

Reply

I mainly use it for football betting and have a large selection of games but the problem is that when you try to cash out it wont let you but it will let you cash out without any problems as soon as the cash out value falls below that of your initial stake, which is highly suspicious, safe to say I'll be going back to coral

Reply

MEMBER OF STAFF WANTED HIS SANDWICH BEFORE PLACING MY BET. THEN INFORMED ME IT WAS A LATE BET. WILLIAM HILL TOOK 4 DAYS TO EVEN CALL ME BACK. AGREED HE WAS WRONG BUT NOT WILLING TO HONOUR WINNING BET. LOSING A FAIRLY BIG PUNTER IN DUE COURSE. MUST OF BEEN A GOOD SANDWICH.

Reply

I have tried a number of other sites and keep coming back to WH. Yes, they have problems, as they all do, but the layout and ease of betting is second to none. Reading form is easy, colours there and just easy to use. American racing coverage is very good.

Reply

If your a poker player forget it if you expect a fair game forget it if you expect to win forget it if you expect to lose but at least have fun forget it. Expect to tear your hair out scream obscenities punch the wall and feel ill. It’s as bent as it gets, unless you get to the river with the absolute nuts you WILL lose every time and I mean EVERY time, it’s worse than playing a fruit machine it’s absolute scum.

Reply

Received some big wins from William Hill over the last few years, there promotions have gone downhill, nothing for Irish players, no more free bonuses, withdrawls never an issue though, always paid within the 12 hour period i will say,
3/10 for overall review

Reply

Are William Thief having a joke with their Bonus Drop promotion. Possibly 1 in 7 or 8 chance of winning and when actually winning it is one outcome Stake £10 on star ablaze and get FIVE free spins at 10p per spin and 40X WAGERING REQUIREMENTS. It has been going on for months and is on the William Thief homepage and their main promotion and that is the outcome everyday. Nothing 6 or 7 times and then possibly one of those great wins. 5 free 10p spins at 40 x wagering after you stake 10.
NO FURTHER COMMENTS REQUIRED. OUTSTANDING STUFF WILLIAM THIEF.

Reply

Do not use this company ever so I placed a bet on horse at Cheltenham and he's now been withdrew from the race so I expected this to be void like any other betting site have done. But no this scum website puts your bet as a loss and when you question them they become very rude and abusive even the manger was very rude telling me I need to learn rules before I open my mouth I have reposted them to the gaming commsion about this too.

Reply

OK website and app experience but they don't pay out when one player retires in tennis, even if at the point of retirement there's a clear winner. Just warning you as others like Ladbrokes do.

Additionally the loyalty 'The Bonus Drop' offer has changed since the glitch the other week. I won a £2 bonus, which I couldn't redeem due to a site error. They never offered the £2 bonus offer, and when they fixed The Bonus Drop they drastically lowered the chance of winning. I used to win about 80% of the time and it seemed fair and worth doing. Now I lose at least 50% of the time and it doesn't even seem worth it.

Becoming increasingly unhappy with william hill, I'd stick to ladbrokes, bet365, etc.

Reply

Great customer service quick and polite.

Reply

One of their counter staff in Belfast gave me less money back on a bet than my winnings. A few years later, they ripped me off again. The arrogant area manager appeased me, treating me like an fool. Her manager backed her… Not representative of the company as they wouldn't want this, but it happens, and continues to do so. Dodgy.

Reply

The only problem I have had is I have a winning bet on the football. I have now been waiting for nearly 2 hours and it still hasn't been settled. I went to the contact us page on the app and started a live chat only not to be answered they claimed that the average wait to talk to an agent was 5 minutes 50 seconds. I waited for over 20 minutes and had to disconnect as I have a life and didn't think I would get an answer. Customer service none existent.

Reply

Without a doubt the worst bookie site in history, I only play 2 slots with my own money, Gonzo's quest and bonanza, the biggest bonus win I've ever had was £21 compared to several other sites where I've had £300, £450 and £700 (approx). I also won* £1200 hourly jackpot from free spins on pirates plenty, the terms said it would be payed retrospectively, obviously being William hill they welched on it and gave me £20, even though they claimed the money from the gaming company and unbelievably they claim the losses* back on tax, thee most corrupt dishonest betting site in history, shameful.

Reply

I really wanted to give no stars. I’m having some really bad issues lately with trying to make in play bets they seem to have issues all the time and suddenly when the games over it’s back up and running and the chance to cover your bet on that game is all gone .it seems they have the power just to block you from trying to win any money that seems very unsportsmanlike hey but it is gambling and it seems there’s only going to be one winner there !!!!!! William hill. You can shove your betting up your backside I’ll find another company to gamble with there seems to be so many bad reviews and now I know why

Reply

I can not believe that there is so many bad reviews about WH. I am playing there more than year and i did many big withdraws and i never had any problem. Great choices of games, big table limits, great customer support. Definitely 5 stars!
Maybe only few minuses, Live roulette video lagging and site does´t work in some countries, need to use VPN.

Reply

I wouldn’t even say 1 star. All games are fix with regards to the casino the betting side of things is also very bad too I wouldn’t bother … worse casino I’ve been on and trust me I’ve played alot

Reply

Placed three ante post bets.Oak Park & Native River at the Cheltenham Festival, also Native River for the Grand National.
Three large bets lost due to WH ante post rules.Switching to Skybet as you get refunded your money when the horses are withdrawn.
You get slightly less odds ante post with Skybet but worth it for the non runner bet money being returned.

Reply

Betting on site is okay when you eventually manage to login as the login takes ages to appear. Just lost putting on a £20 double because I never clicked boost so the page went back rather than put the bet on. That and when the odds change just before a race are my two pet hates as you then have to click accept odds changes and by that time the race is off. It is best odds site so no need for this.

Reply

Worst customer experience ever. After years of playing at William Hill, depositing an average of £1000 per month and playing regularly, I am still no closer to being accepted to the VIP level. Instead I just get access to the 1 promotion that they offer, the bonus drop, which if you are lucky enough to win, gives a prize worth 50p, but only if you spend £5 on a game that you don't play. I have been told for months that they are introducing new promotions all the time and that my feedback will be passed to the relevant team, yet they are getting worse. I will no longer be depositing at WH. They have insulted me with their offers and stock answers too many times now. I hope that any other players in the same boat as me, join me in boycotting this joke of a site, maybe then they will realise that they need the customers more than we need them.

Reply

Absolutely awful. Restricted me after 1 week only after they see profits. Can't even close my account,if I click on it access denied. If I click live chat they still dont respond after 30 minutes. Avoid like plague.

Reply

If you start winning money on WilliamHill (sports section), after some days, they add a limit to the stake you can bet on every games.
So in the end you can only end up loosing money on this website.
Do not use this service, it's really bad.

Reply

Joined up because of a bonus they was offering… it was 10£ Stake for 50£ Bonus and 100 free spins , did it all and took my 10£ within 3/4 mins… full 10£ was staked so went back to my home screen, no bonus!?

Looked at the offer again and tried to work it out , after 10 mins of trying to find out what was going on I found out that it was only on selected slots which was I thought ok that can’t be it until I read deeper in and you can only use 4 slot games they selected ? Wasn’t clear enough to me imagine I just used this site first time ever and can imagine every slot in my face so just picked the one if the first ones … yeah hahaha so waste of time wasn’t even bothered about the money I was just bored and wanted some slots but bottom line is DONT EVER USE THEM got more chance going bookies and randomly picking horses haha

Reply