William Hill Review

Really crap!!
Most of the time there’s no cash out or it’s‘suspended’
Can’t play slots as most of the time it’s just a white screen.
In the long run I’m saving money as i can’t play anyway!!!
Only kept app because i know it and i can’t be arsed to subscribe to new rip off app!
But, don’t bother subscribing, it’s pretty crap

Reply

Ok for the odd bet WH radio is excellen👍t the promotion stuff and bonus for games and the like isn’t good though.Its a pity because their one of the biggest and oldest players..William Hill in name only long been sold off which would explain a lot 🖖

Reply

Hi can someone tell me how long it takes wh to investigate something because yesterday I reported to them that I had bets on my account that I didn't place so they suspended my account whilst the investigation team looks into it. I have money in my account and can't use it so does anyone have any idea of the timeframe on this

Reply

This site needs shutting down. Corruption at its best. Tskes pure advantage of customers!! Since iv been back of a 6year ban i havent won a thing. Deposits and yet no bonus for months!! Takes advantage!! Needs closing fixed site. Avoid.

Reply

Used the #YOURODDS service, friendly fast service. Thanks for your help the Twitter team.

Reply

I have been a regular customer at William Hill Online, since January 2015.

I've had more than enough experiences at this site, to give a full, honest opinion on William Hill.

Sports

I don't do much sports betting, but with the sports betting that I've done at William Hill Online, I would say 98% of bets since 2015, have been losing. Avoid their special odds bets, seems there's always something in the specials, that will screw your bet over.

Vegas/Games/Casino (Video Slots)

I'm not just saying this, but if you like to trigger bonus games, free spins or random features, on video slots… You won't have experiences like that at William Hill Online.

If you're lucky, you'll get at least one bonus games on video slots. No matter how much you spend, how many spins you do, or how many games you play, I can only seem to get one single bonus game per session.

I wouldn't say it was "Random" or "Fair" when they're continuously throwing the exact same experience at you, with the minimum entertainment, they can possibly offer you.

Claiming and participating in promotional offers never help either, these are 100% to benefit the casino, to take what you can give, or what you have.

They never fail to leave you feeling miserable at the end of every session, they know exactly what they're gonna do, before you even make a deposit… Take!

It's companies like this, that give you the worst experiences possible, continuously, to cause gambling problems… So if you'd like a gambling problem, and never wanna see any entertainment for your money, play at William Hill Online!

The UKGC are corrupt for allowing William Hill, to only take… It'll take months and months for them to offer you, a very small percentage of all your deposits… You'll never feel like a winner, or even welcome at William Hill Online.

I would highly recommend playing anywhere else, because this site is one of a kind, and for the first time… I didn't mean that in a good way!

Only one word to describe William Hill and the UKGC… Criminals!! I don't have a problem with gambling, I can take a loss, but never being able to win or feel entertained… Is something else.

Just read the rest of the reviews and you'll see it's not just me… If you don't feel satisfied after a certain amount of time, don't listen to their "RNG", "Tested" and "Fairness" excuses… They're just hiding behind these automated excuses, because making money has never been easier! Move to a different brand until you finally feel welcome, entertained and sometimes… Like a winner!

Inadequate, unfair, rigged, controlled, tightened, greedy, untrustworthy… I can go on all day, because the customer is always right.

Reply

william hill has stolen my deposit and no one cared!! only thisisgambling.com was actually able to help me and give me back my winnings!!

Reply

Absolutely woeful, probably the most fixed free game ever, don't even bother trying it

Reply

dont even try this site even if they give you free bonus they are nothing only theives and they must have gaming commission paid off to let them operate or they are in on the scam also this site is 100% the worst site i have ever played and the playtech software is pure scam 8000.00 on buffalo blitz on 2.00 bet biggest win i got was 90.00 on the whole 8000 80% of free spins were either 2.00 or 0.00 what kind of bs is that i wrote gaming commission i wrote playtech i wrote william hill all to no avail just talking about random generators pure lousy site

Reply

William Hill managers have been shown how to turn off features on there video gaming machines every time I have gone intheir shop the manager gets a phone call from whoever is watching on the camera,s in shop or use or the managers who have been shown how to turn off the features on the video machines so you cannot win

Reply

Absolutely terrible. I put Villarreal to beat Man U, the bet closed as they went into extra time.
Opened another for the extra time, the bet closes and goes to pens and Villarreal win. In my eyes my extra time bet should have continued as hey won!!!! Absolutely pissed that the team I choose to win won and I can’t get paid out. Criminal I demand to be paid out For my winnings.

Reply

Was helpful but went round the houses to get to the issue,but was resolved in the end.

Reply

I do think this is pretty good with free bets and free spins but to day they have stopped me betting coz they wanting proof of who i.am iv sent everything they said I needed to do but still not letting me bet so I’m not happy

Reply

Only complaint is the slots run so slow one spin takes a couple of minutes and if you win 20p it takes longer

Reply

IVE GIVEN THIS SITE 3 STARS I DO HAVE AN ACCOUNT WITH THEM BUT GETTING ON TO IT IS HARD !! NOT DONE ANY BETTING WITH THEM BUT GOING BY THE REVIEWS THEY ARE NO BETTER OR WORSE THAN CORAL LADBROKES SKY PADDYPOWER ALTHOUGH FOR ME SKY BY FAR IS THE LEAST TROUBLESOME ,CAN SOMEBODY PLEASE RECOMEND A SITE THAT HAS GOOD REVIEWS ??

Reply

Really good service, to be honest even if my problem wasn't sorted I was just happy with the way I was being spoken to. It's nice when you know you're not talking to a bot and getting auto responses. Also whoever was talking to me on twitter sorted my situation out and I'm really grateful for his/her help.

Reply

Lets say this site is a joke half the time had a bet on it went to cash out twice and it went round saying cash out once for 7 mins the other until 6 mins and the site waited until my team was losing and then said cant cash out instead of processing my cashout anytjing to stop u wining if u want a fair betting site this is one not for u u try to talk to then about it they either dint respond dont no what they are talkjg about or they call u a liar and threathen to suspend ur account

Reply

POOR SERVICE and DISCRIMINATION, The William Hill in Coseley, Wolverhampton, who the manger Jess feels it's appropriate to discriminate against anyone she feels. I have worn my hat and never had a problem in the past, recently I was asked to leave my local where myself and family I've been attending for over 20 years. After being asked to remove my hat I notice others in the shop wearing hats also, when I challenged the reason, why I was singled out and not others who were also wearing hats the manger Jess became extremely rude and asked me to leave even though I was willing to comply she still insisted I leave, she then proceeded to trash talk me and brag to other customers about throwing me out⁰. IF YOUR AFTER GOOD CUSTOMER SERVICE AND A LOVLEY EXPERIENCE, AVOID WILLAIM HILL COSELEY AND THERE POOLY TRAINED, RUDE MANAGER JESS WHO IS VERY NARCISSISTIC TO HER CUSTOMERS.

Reply

my boyfriend and i have placed a few bets with william hill, our deposit was £600. after winning £1300 william hill blocked our account and refused to give back our money!! tbh we didnt thing we would get this back but after googling what to do we found a company called thisisgambling.com and those guys have managed to help us get all our money back!!!

Reply

They blocked my account, froze my funds – asked for some selfies which I repeatedly sent them .- and they keep asking for new – all they need is visible on the selfie, but they just don't want to give me even my deposit back!

Reply

William Hill cancelled an action bet of mine on a first inning bet because the pitchers were changed. This happened well after I made the bet.

That is the fourth time and last time I have been screwed over by William Hill.

And gawd help you if you lose a ticket. Pinnacle Sports or any other sportsbook are much better choices.

Reply

Although you can get your money back by contacting the customer service team, you can only withdraw to the card you deposited with. At first I couldn't get my money back because the option was not there, I had to contact the Customer service team for a withdrawal.

Reply

I received an offer from William Hill "Bet £10 & get 2x £10 free bets" and decided to do it on the same day, but I didn't receive the free bets that I was promised. Later on I contacted customer service as i didn't recevie my free bets and they said the offer ended, they also said they could see that I have settled the bet on that date but the offer ended on the day i contacted them.

Reply

Been trying since January 2015, and it's been dead since day one!

I've never experienced such a "Bad luck run" in my life, and still it's bad…

I finally give up with William Hill, no matter what you do or how you gamble, William Hill's system will always give you the worst possible outcome, whatever…

Daily free gifts are rigged beyond belief… If you get a decent gift (20x £0.60p spins/20x £0.40p spins), you're likely to get around £3 with most spins being losing… Any feature or bonus is badly avoided, just like when you're playing in general… Then they'll take that back out of your hands too.

Random or not… Tested or not… Rigged or not… William Hill takes far too long to achieve any entertainment, with any kind of balance… Never mind becoming a winner.

Reply

Probably one of a handful of platforms that I've held membership with for a good decade and every single time ive withdrawn back to my debit card, WH timeframe for debit card withdrawal is stated as – up to 4 hours and never once they failed to keep to that.

I've never had to wait longer than 3 hours from time of requesting the withdrawal, to money hitting my bank.

Refreshing to not have the usual
drag of…. "Your withdrawal will be in the internal review stage for 24 – 48 hours and, once approved, will be 3 to 5 businsess days to appear in your acct… " Etc etc.

None of that with W.H, withdrawals processed within 4 Hour at max, 24 hrs a day, 7 days a week, 365 Days a year.

WH casino, Live Casino, Games, Vegas & Bingo gets….

👍👍👍👍👍

Reply

not bad for promos but the sports betting suckks big time bets always go suspended for no reason whats so ever. looseing out on potential profit this has happened twice now. chat mods dnt give a fk all in all stay away from the bookie and find another one

Reply

Just returned to using hills now my other accounts have been restricted, entered £550 on this mornings NRL game, instead of £55 but they kindly voided it for me b efore kick off . My team won, I would have been better off, but 5stars for the customer service.
Ive just noticed Greg Mcleans post from 4days, suggesting this help is not unusual, but I can assure you it is rare from most bookies, they normally insist I back the other team to cancel the bet and take a loss.

Reply

I signed up for an account, but couldn't login. I was told to contact customer service. Customer service told me I'd been blacklisted by their algorithm. No ability for negotiation. I've never gambled, fresh account with correct information, and they've closed the account with no explanation. Worst betting site in existence.

Reply

Registered, put N40 promotion, deposited 10 pounds, placed bet on bet greater than 1.5 ratio, didnt get any 4×10 pounds promotion. Wow. Good job, 1 star from your new customer:) Good job guys.

Reply

Absolute SCUM believe me i am not a sore loser far from it i have happily rightly or wrongly spent hours of enjoyment on here. However 13.05.21 played on Deal or No Deal and won £57.50 carried on for a few hours ploughing my money in to it then there was an issue technical and game couldnt be continued stake refunded no prob went on to another game. Looked this morning email from WH stating that due to a technical issue 15 hours earlier they were taking back my winnings £57.50 and clawing back £56.30 would give back 20p stake REALLY THICK SCUM UMM £57.50 minus £56.30 equals 20p try £1.20 and these people are dealing with our money scary and oddly enough i didnt place a 20p bet in 4 hours of playing just apparently this game you buy boxes i actually had a £20 plus regular in this game as you also pay for extra boxes but unbelievable on this game in question 20p stake. So they stole back the winnings this morning to my disgust and when i question this my account has now been blocked/closed this only furthers my determination to get this money back i have spoke to their complaints dep as not a single phone line works told me takes around 8 wks i ll wait in the meantime save a fortune i would advise everyone who considers using WH seriously be aware they are corrupt thieves absolute arrogant SCUM who think i will let this drop couldnt be more wrong just think twice before you trust these with your money because at any stage and for a lot more money they can say a day later sorry but you didnt win if that is the case where is the reasurrance in above board bets and honouring a legally binding bet at any time they can take your winnings all this from a multi mill pound company dont suppose they got this from treating loyal customers fairly and without contempt be prepaired to complain and get blocked done me a favour, take your money dont honour bets i wonder if i can use the same crap that there was a technical issue when i lost hundreds of pounds in betting doubt it one rule for one if they read reviews doubt it i will get my money back you may consider getting English speakers on your LIVE CHAT for what it is worth only spoke to 8 tonight couldnt help with the theft their bonuses are going to be fantastic this xmas OH WHAT A SCEPTIC I AM note they only reply to the 3 positive reviews must be busy in the complains DEP WH you only exist because of people like me lining your pockets get your head out of your backside and remember that maybe if you dont reply then we dont exist nice thought brace yourself your going to get another positive review in the next year or so so i will allow you to deal with that influx speak soon to thank you for the money refunded that you stole SCUM

Reply

Been on a few betting sites and this sites black jack is a complete p i s s take rips you off everytime odds are fixed be warned do not play it … I dont mind losing if its fair but this really is a joke … not just a one off either how can any one be dealt 7 cards and win … 4 Black jacks on the trott and 95 percent of the time they get a 20 no way on this planet is it random .. fix fix fix …its a shame really as I like it to bet on the football but the gaming is a joke time to move to sky …DO NOT PLAY THIS BLACK JACK AND FEED THEIR GREED

Reply

thisisgambling.com have helped me get my money back after william hill has blocked my account and wouldn't let me take out my winnings and deposits!

Reply

Absolutely hurrendous customer service, poor English, little knowledge or understanding of betting

Reply

Superb company, fast withdrawals usually moneys in my bank within a couple of hours. I like the odds boost feature on the sports betting too. The poker site is great love the platform I have been a member since 2008 its a decent site, the live chat Agents are good too.

Reply

Every time you get a bonus and it seem to be going well the games crash and when you reload it you don’t win anything else

Reply

I use regularly everyday spending about £100 on horses and sports and it all goes very smoothly on the website.William hill are the best ive used and the only account ive had for about 2 years. One small gripe though,if a tennis player is 6-0 5-0 up and his opponent retires why do you void the bet? Now that is not sport is it Mr Hill ! In all seriousness this needs amending. Yours in sport. Gary.

Reply

Really rate willhill for sports – it offers a good range at good prices.
however this morning i clicked on the daily prize drop promotion – to my amazement it landed on the £250 cash prize.
however i ended up getting 5 free spins??
i contacted the company ASAP and they said i won 5 free spins…i explained the situation and all the said was that there is nothing they can do and i shouldve taken a screenshot… why would i take a screenshot and assume there is a problem…really poor from william hill

Reply

Voided bet as requested, quick service

Reply

This company is stealing for all of you about time the government shut use down £500 on £2 a spin no bonus what so ever no one plays in your shops. Use still want the same income and the punter to pay the price scum bags

Reply

I changed my mind about my bet and asked if they could void it. I got reply almost instantly and after I gave them the reference number, they happily voided my bet straight away.

Reply

William Hill is my least favorite Sportsbook I have ever used. Horrible customer service, and the way they do bonus’s (betslips) are almost scammy in comparison to other sportsbooks. Don’t use, almost any other one is better!

Reply

Good site, good offers, the only reason you don't get five is since you moved your customer service reps to Romania (I've been told) the standard of customer service has dropped dramatically. It's impossible to get things resolved now on live chat, they just want rid of you as quickly as possible so any time there is an issue I end up wasting half an hour speaking to them only to have to leave the chat frustrated as hell and email which gets things resolved very quickly.
Move your customer service away from Romania please.

Reply

Avoid!! It’s actually sooo bad. I’ve played on loads of others before and actually can win more than £100. Been playing here for a few months and putting £40ish on a week, and the winnings are shocking 😳🤦‍♀️. I don’t play expecting to win, but come on! You can spend like £20 hit the bonus and take £1! That’s ridiculous lol. Bonuses don’t come and when they do it’s penny’s. Like I’ve probably played every game they have on there and they are all the same. Other websites I’ve actually hit the bonus and took £500 from a bonus, but not this company 😳😳. I’ll be going back to my other sites where you can win money rather than penny’s lool. So yes I would avoid at all costs. Not putting another penny on this website.

Reply

Bonus drop used to be a guaranteed win spins now it’s never giving any prizes I think if you don’t deposit a lot it won’t let you win , time to move to a new bookmakers I think , shame on you WH

Reply

I would definitely recommend William hill to anyone the customer service is brilliant

Reply

One Word!! TRASH…
I have used william hill over the years & have been betting with online accounts for a little over 25 years.
William hill in the past, going back 5 years was a decent company but not anymore.
due to covid they are still the only company not to have their phone lines up && running again so you have to go on live chat, 3 live chat experiences in the past 2 months have had me waiting anything from 28 minutes to 1 hour 12 min for an agent to answer my chat.
Just a ridiculous waste of time that i could be doing something more productive.
Theeir site is appalling, it buffers all the time having to load and load , its quite ridiculiys when you consider how rich this company is, to have a site like they have is a disgrace.
Ive noticed odds not always updating when u have the tace open on the mobile site, although it doesnt seem as bad as it use to be.
The promotions arent great anymore and their odds are really below par, ive noticed so many times that every bookmaker is 3-1 except hills at 11-4 , obviously because you have 3 odds boosts per day so if they offer 3-1 u can boost it to just over 3's with a maximum of £20 stake lol so pathetic, 3 boosts per day , that is no reason to go 11-4 when every bookie is at 3-1, are u so scared of paying out that extra couple of pounds if the horse wins, get a life william himm, and grow a backbone, u are a disgrace to the betting industry

Reply

Good experiance overall, appreciate the bet boosts and the scratch of the day is a great bonus. Problems get resolved very quickly on the chat line.Web page is very good, easy to follow and getting to watch most British racing live without having to place a bet is a good thing.
Having online accounts with other bookmakers I rate my account with William Hill the most enjoyable.

Reply

William hill are disgusting I won o ly 320 pounds yet I still have not recieved winnings due to what they say is security team is dealing with but no email or correspondence to let me.kjow why and what is happening several and I mean several contact with chat services and I just keep getting papped off they taken my money on from my bank but refuse to pay out and for what reason I still do t know very bad and disgusting the way I have been treated will never use them again after years of loyal customers I get this treatment shame on tiu William hill and I will be forever tell g foln who.loe a wee flutter to avoid this company as they are ridiculous

Reply