William Hill Review

Awful customer service, just avoid.

There is no point putting any more details, although it says here that they ask for negative and positive reviews you can clearly see that they only reply to the positive ones – that says more about their (lack of) interest in helping customers than anything I write would.

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Great speedy help team got the thing I was looking for (odds) fairly quickly would definitely recommend William hill to any fellow bettor

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I tried to open an account on Saturday morning to have a bet on the football and had to go through the mission of uploading ID and bank statements (yes just to open an account). Tuesday morning at 4am I get a message to say my account is verified.. too late William Hill! I would love to tell you where you can stick your account! I went to a more professional company where they opened the account in 10 minutes. Absolute terrible service, I wouldn’t waste your time, or if you want to place a bet on the 2024 Euros I recommend starting the application process to open your account now and you maybe will get to bet on the finals

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I have played on William hill for years
But I have noticed only recently that if you have a 4 figure win they will do everything in there power to keep it in your account hopping you will gamble it back this is very unacceptable and should be stopped
I believe this has come about since the law changed on reverse withdrawals
As now they can’t reverse your money if you withdraw it it must be withdrawn

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Shocking wording on a few of there euro bets ,watch how they word bets it’s misleading for a reason to make you think your getting value ( should only bet for value ) when in fact there getting value by misleading you into false value. As for customer service they get great pleasure from telling you YOUR WRONG . Reading reviews and looking at there points score should make you aware of of there REAL INTENTIONS??????????

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I have unsubscribed to your emails countless times, but yet you continue to send me more and more offers for online betting. I am trying to get away from gambling but this makes it harder. When you unsubscribe is states you have done so successfully, yet the email promotions keep coming.

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Great customer service! Dealt with my query within 10mins. Super speedy! Will continue to bet with William Hill. Thank you

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Great service very quick in getting back to me and the odds were great

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I would give 0 if I could.

I have had WH account for around 10 years now. Years ago I stopped playing necause i got married and had a baby. Only recently i thought i could maybe play again and do se sport bets. I requested new password etc. All wwnt smoothly to the point where i wanted to deposit money. Since my old card already expired I tried to update or add new card to my WH account. System denied my attempts so I contacted customer service.
Customer service aslede to verify my self again by semding id copy and proof of address.
Cool no problem i thought.
I sent exactly same picture I have sent to 5 or 6 other casinos i belong to and added my b. statement.
Normally everyone else doing this either automatically or max till end of next working day. Oh, my how mistaken i was . I waited 24h nobody even send me any acknowledgement regarding my documents. Went back to customer service again where swiftly I was told to wait a bit longer.
….week later i logged in to see it something changed just to find out nothing was done. I went back customer service again complained and after investigation i found out my id isnt good enough…. well I laughed out loud, reallly? My eu government issued ID isn't good yeah? why? and when were u going to tell be about it? Who is now handling these proceses? Its complete disgrace i wasnt even notified. No wonder WH is loosing its battle for customers.
Disgusting, utterly disgusting.

That being said, i only imagine what problems would occur if i won and wanted withdraw the money…
I have one message to WH. Close your shops and websites because with this kind of attitude and with this kind of uneducated and incompetent people that working for you, you wont be roynd for much longer.

0 raiting is even below zero….

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Another 800 setup deth spins!!! Discusting!!

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You will lose your money here and every other sports bookie at the end. Word of advice to the wise and everyone on here, yeah you can win here and there but its designed for you to lose. Sports in general is officially dead and everything has changed for the worst with all this data that is available and used against us. Stop supporting these crooks and stop supporting this new WWE style scripted future they are selling us and our children.

William Hill, Draft Kings, and every other casino or website work hand and hand with ESPN, NBA, and all major sporting events including vegas. The best thing we can do is spread awareness and stop supporting all of these companies until they bring back real sports competition and stop robbing us the "fans" for our hard earned money and time.

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thisisgambling.com have an open court case against william hill for stealing customers money!! they seem to be the only company whos trying to help customers! why is gambling commission still allowing william hill to steal thousands from customers!

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Lets all be honest here, we all know they rig there games, the house always wins remember from today you greedy **** won't be taking no more of money!!! hope everyone on here does the same

fyi if your first time playing they bait you in with a nice little win and hope you start betting your live savings

I hope the guy who made the casinos stumbles his big toe every day on his stairs!!

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All my life I have always wanted better income after retirement I wanted to invest in a platform so that my family and I could have a good life ……. Most of the companies that are online are frudelent companies in which I invested $ 80,000 in the hope that within a month it will unknowingly double. I have been cheated. I tried all means to get my money back but couldn't until I was introduced to an international agent called Ms. Vivian a recovering expert who helped me collect all my money … I will advise everyone who has been in this situation to contact her because she is good, you can reach her via email address (vivianmaxwell23@òutlook.com)) ……..Also try to know a company before investing because there are many fraudulent companies

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I completely agree with this. I worked with this company for almost one year and they have bancrupted me. I needed few months and a lot of research to get some of my money back. I do not recommend you to deal with them, or you will have a lot of trouble. They have a very good strategy to take money from you. Please be carful. The only way I was able to get back a good part of what I had lost was after I was referred to one of the international agency called Ms Vivian I got in touch with her through her Email address(vivianmaxwell23@òutlook.com)) he can also help you to get some of your money back or at least give you some advice.
Best regards

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Probably the worst customer service I have ever come across,almost impossible to get a reply

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I have recently just signed up to this obvs to be sensible i have put a limit per month on but have still put a fair amount of money on.
From the day I have had this I have not once received a daily drop winning or a decent scratch of the day its like its fixed my partner gets a prize everyday on his but me not once

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Free bet offer wouldn’t work on my email but was sorted in minutes on Twitter direct message.

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Clear scam . Few days ago i have truble wichdraw 100 ask me to split money in half gor card that was expired long time ago.
I contact chat support and 1 of them remove old card but that was not my oryginal card, so conect again.
She said its happen because to many tranzactions, !!! What a joke , i play small bets and deposit a lot som times wichdraw som times not, after finally wichdraw the 100 the account get mess up!!! I cleary see account its setup to loose on any game i play, redicilus spins, slots spin to fast with nothing for ower 200spin im not hit even0.1£ lags and redicilus blocking lines . Bonus newer arive ! I make ready over 10.000 bets and get scam!! Cler scam!

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Thieving scum don't use them they will not pay out.

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Terrible gambling App hardly any free bets and stupid offers instead resulting in you spending more money with them. Probably the worst gambling site on the market not rewarding customers at all. Avoid and try any other

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thisisgambling.com have an open court case against william hill, because william hill has stolen money from customer and then followed by attacking the user who's deposit was stolen with threats!! this is unbelievable behaviour william hill!!! how is gambling commission issuing licence to a company whos STEALING MONEY??

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STOP WASTING YOUR MONEY ON BET
Money is always eager and ready to work for anyone who is ready to employ it. Invest with / wellinvested.org / now and make your money work for you.

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William Hills app is verging on unusable. Incredibly slow and buggy. I closed it after 2 weeks of pure frustration and went to a decent bookie.

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William hill is STEALING money from customers and gambling commission is covering william hill instead of protecting vulnerable customers and preventing crime! thisisgambling.com have posted multiple court reports and case updates on their website regarding william hill stealing money. if you need help getting your stolen money back, contact thisisgambling.com for help

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Absolute daylight robbery going on at William Hill, trying to withdraw £100 from my account on 19/06/2021 and still haven’t credited to my account and all they say there is an issue with PayPal. Been assured it’s a priority and will be resolved but nothing has happened and they just say it’s an issues with PayPal. I can credit my account so there isn’t any issue, only to withdraw then there is an issue; it’s a disgrace!!!! They accept and take your money but don’t want to pay you when you win and blame 3rd parties.

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I had to fight tooth and nail to finally get my 10k out of their hands. Williamhill closed my account therefore denying me access to my deposits and winnings. Thanks to a review i found, I reported them to RE FUN DCart.They successfully got my money back for me. If you're in the same shoes you can find them online and report.

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It's funny really! I put money into this sight and the daily free game will give you one free spin a year worth 10 pence😂😂,proper joke.

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Avoid playing their slots.Diamond blitz ,big money frenzy, starburst are totally scum.Just spin for nothing !!! Won 175 in football betting and then they took everything back with much much more !!
Avoid their slots if you dont want to loose your money !!

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This is terrible not a email nothing since. 26th April can’t get through on a phone line or even live chat not responding. I made William Hill aware of this issue in 16th April then received an email 26th April suspending my account heard nothing since. After I done as the email read to contact live chat if needed help. I did the transactions details proof that they have been sent. 3 times went to the bank. They could not help as it’s a closed account from 2018 . June now William hills must have found them as it’s been 12 weeks ago that withdrawals £150 £80 were made 28th March 2021 .. this is when I was asked for identification as I wanted it put on my card not as a bank transfer . Strange as I have never used bank transfers . 1 hour 15 mins later I had to end chat as I had work . I left as it was went on the 8th April I won again withdrawals £450 and £50 went still on bank transfers. So left it waiting on these still nothing in the the TSB active account only bank I have. On the 16th April i went on to live chat I was told that they have been approved… I then ask them to give me the bank details which funds were sent. it was an account that I closed September 2018 Santander. This account wasn’t addressed here hadn’t been used 3 years. I feel those funds should never been sent as bank transfer didn’t match my address on the account. If I had tried to use my card it would have flagged that’s up with my account not addressed here. The fact that I was asked for identification that was approved. On that chat so that I could change withdrawals. over this has only been an issue with 4 withdrawals . Need to no why this has happened? live chat and whom ever approved my identification didn’t notice that the bank transfer account was different to the identification received? payments team were involved as I requested it be put on my card TSB would this not be the active bank transfer account ? This has to be an issue at there end. Identification sent not been checked?? If so they would have seen I hadn’t changed the address Santander account on the site due to me closing it in 2018 . I’m sure this should have went as a transfer to the active account used TSB ??? My closed Santander account told me they would have instantly bounce back as there isn’t an account for funds to be placed. They are putting it in writing so I can send it to William Hill. 12 weeks now it’s appalling the way I have been treated. I’m sure you can understand think there are faults with your system. I’m going get more advice on this for data protection that bank account Santander address should have matched my William Hill account. As my TSB bank is addressed here and William hills account both match. Think that’s in the gambling commission rules. For a big company it’s appalling ..

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Customer service was brilliant, sorted my bet situation out straight away

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Losing interest in William hill do not bet on the live 8 or 12 minute games their fixed and freeze your cash out instantly and the bonus ball drop is a fix you never win , go to Betfair ladbrookes and paddy power so much worth your while. As of today you can forget about me coming back on

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Made A Withdraw Of £80,£60 And £50,And Still Had No Payment In To My Paypal Account,contacted William Hill On Numerous Occasions And All I Get Is They Are Waiting For A Fix With Paypal,The Customer Service Don`t Even Sound Bothered About My Question,They Just Said They Would Send a Email,I Deposited In Faith So I Should Get My Winnings In Faith Not Just Be Fobbed Off,William Hill Supposed To Be a Leading Bookmaker And They Treat Customers Like This,Totally Disgusting,Why Can`t They Make the Payment In To My Normal Bank Account For Customer Satisfaction

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Corrupt betting company as they remove winning bets off your account then close it down. Don't be taken in by the faked five star reviews – two thirds of reviewers say they are awful

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I have played here for years customer service is rely good tbh quick withdrawals. no complaints overall x

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Didn’t receive my free bets and they sorted it out straight away over live chat. Great service. App is decent so far too.

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The odds they have on football are the worst I've ever seen when it comes to betting. The promotions are a con. I'm suprised they are allowed to pretend to give you a chance of winning a free promotion but in reality you can't win!

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Excellent service this morning with the quick replies through Twitter on the #YourOdds requests I asked for on the football today!

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Worst poker site in the world, couldn’t win on here if I got dealt three cards!!! Always and I mean always favours the guy/girl on the table with more chips. It pulls everything to knock you out don’t believe me? Play for a week or two and your know what I mean!!

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Absolute rip off first time playing this site on slots. No game play given. Don't expect to win really but expect some game play. Gone on seconds.
AVOID, never again on this site. Much better out there.

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i reported 2 bets of £240 on my account which i didnt put on.I put £100 into my account earlier which is my daily limit so i didnt have the funds to place these bets.The bets were on live football by teams id never heard off.I was offered £400 cash out ! They immediately suspended my account and said security will investigate.Its now 2 weeks later and still cant get access to my OWN money of £102.50 with no explanation.Basically i cant withdraw my own money and ive done nothing wrong.The only thing they said is they cant find these bets ive reported.They also keep asking what time and date did i place them ? How can i tell them when i didnt place these bets ? DONT BET WITH WILLIAM HILL.ALL THEY DO IS SUSPEND YOUR ACCOUNT THEN FOB YOU OFF WITH RUDE ASSISTANTS.

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I won £60 the one time n that was it since having this account for over 3 years. This was last year. Been depositing sinse n they just take my money so I stopped betting on this site again. Just 2day I thought I'd try my luck n see where it takes me. BIG MISTAKE! evertime I'm halfway through a bet, they would stop the game n a box would pop up saying error code 212 followed by a message saying your request could not be processed by the account management system. Please try again or contact the help desk quoting error code 212. Did the abt 5 or 5 times through my games. N funnily enough it's always when I seem to be winning something that this happens. It is a complete set up. They put that their to prevent you from winning when the system knows your abt to hit the jackpot. I wont be playing on this site again I have paid in too much money on here n not received anything back other than the £60 I won last year which dont mean anything if they gone take back the money you won along with hundreds of pounds. Never again. May be a big site but the most richest as they make their money from thieving from every1.

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Biggest con ever the government should ban online games and give back all money people Have lost

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I only signed up because it was offering free bets but the website is very difficult to use and I struggled to place bets anyway. After placing the minimum bets the website locked and I was unable to check the details. I haven't found how to access the free bets as they aren't appearing on my account. This is a con to get people to sign up and I'll avoid William Hill in future

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Contacted them on Twitter and received an almost instant response and solved the problem for me. Great service.

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This company is clearly a scam. They engage in false advertising, suggesting that prominent busy people are supporting them when that is simply not true. I merely dabbled in this arrangement, but I was taken in by one of these false ads (Dick Smith recommends them – not!!!). I contributed $US3000, and I managed to withdraw a small amount, first as a trial withdrawal under their instigation and then some weeks later, a further small withdrawal. Some 6 weeks later, in May 2020, my account was back at the original amount. Then, in the space of 2 days it was traded to near zero – which they said was due to COVID. I argued vigorously against this with them for some weeks, to no avail. Then in late Nov 2020, they contacted me again, but I would not agree to make any further investments. So, they then offered to reinstate $US2500 into the account with the promise that they would trade this into a profit. Subsequently, the BTC has increased multiple times and my acc0unt is currently "worth" over $US6000. However, I am unable to withdraw anything at all – my account is locked at ZERO withdrawals. My constant attempts to communicate with them in the past few months via their chat button went totally unproductive. I had lost all expectations of getting my money back till i read about a financial recovery expert via ( oliviacharlotte 0 2 0 1 @ google mail on previous reviews who has helped many….

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Just opened up an account with £20 bet £5 & won £35. All of a sudden my account is suspended & they need documents of myself with my driving licence & bank account showing address account numbers etc.selfies
Sent most of this in but feel like I’ve been had over as they are still requesting more!!
Not sure how a company like this can get away with doing things like this to honest people. Absolutely disgusting

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Quick response to query and was sorted within minutes.

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