William Hill PLAYER REVIEWS(3583)
Anon
11 September 2021
Comment from ca.trustpilot.com
Tracy
11 September 2021
Comment from ca.trustpilot.com
I was taught the hard way. If it sounds too good to be true: it will be too good to be true. Everything was fine until I asked to make a withdrawal. Then they said that I need to put more money in my account in order to withdraw money but this wasn’t true. Luckily, it wasn't too late when I asked for help at Offi cial deb ts re claim•• N et!!! but I cannot forget what these scammers did to me. They do not pay, they just publish fake transactions. Please stay away.
Claire Bedworth
10 September 2021
Comment from ca.trustpilot.com
Need better free promotions but getting better
Kevin m
10 September 2021
Comment from ca.trustpilot.com
best for offers…poorest by far for cash out. poor for in play betting on rugby league. GSP on horses but all horse prices generally always worse than competitors. CUSTOMER SERVICE SHOCKING
mr Glaister
10 September 2021
Comment from ca.trustpilot.com
Chance of winning anything substantial on there slots slim to none,2 grand down,in 2 weeks a company that has a mantra of gamble responsibly simply wouldn't have a business if this was the case.🤔
Louis
10 September 2021
Comment from ca.trustpilot.com
Fast customer service and a delight to deal with. Quick transactions for withdrawals. Bang on all round
Sharon Morton
10 September 2021
Comment from ca.trustpilot.com
William Hill have allways very good to me with free bets and much more don't understand y a lot ov people go up and down not staying with there bookie like the old days stay safe everyone god bless u all
Truth_teller_
10 September 2021
Comment from ca.trustpilot.com
fantastic to see hills being exposed for what they are with negative reviews ,,
Dan
09 September 2021
Comment from ca.trustpilot.com
Not a bad site will hill. In store customer service overall is very poor... in store offer are getting better. Online bonuses are decent. Have been better but the scratch of the day promo is a really good promo Instant payouts which is always a big plus . They don't hang around with your money. As far as trustworthy goes William hill is top tier 👌
Alan Campbell
09 September 2021
Comment from ca.trustpilot.com
Out of the 4 betting websites I use, William Hill's is the best. Most informative best offers and odds.
Dean Stevens
09 September 2021
Comment from ca.trustpilot.com
Has a problem with receiving a free bet, and after sending a tweet, I was advised to DM my username, which I did. The issue was resolved within minutes.
Jeanette Evans
09 September 2021
Comment from ca.trustpilot.com
Had no complaints up to today only bet on horses and football now and again others may offer better odds on something but I don't use any other sites so am happy thanks
Michael
09 September 2021
Comment from ca.trustpilot.com
Excellent Customer Support with their twitter team
Miss Marie Noelle Mangou
08 September 2021
Comment from ca.trustpilot.com
Nice Very good quality williams hill bravo 🥰
Colin Currie
08 September 2021
Comment from ca.trustpilot.com
just not good enough as supposedly one off the big bookmakers they are taking 45-60 minutes to settle a bet its just not good enough
Colin Sanderson
08 September 2021
Comment from ca.trustpilot.com
The promotions are not random ! it is a standing joke between my friends, I don't get emails with free bets, scratch of the day I get bet 5 get 2 they get bet 10 get 5 , bonus drop mines has been stuck on bet 20 on the mines and get free spins but you need to opt in and it wont let me opt in and they just get free spins!!! I have filled out there surveys and gamble more than them and have been in touch with WH but apparently it's random!!! I only use the site because of the quick cash but I've had enough
Cl
08 September 2021
Comment from ca.trustpilot.com
Arthur Scullion
08 September 2021
Comment from ca.trustpilot.com
Good for promotions and free bets, easy to navigate app good experience all round 👍
Gideon Appiah
08 September 2021
Comment from ca.trustpilot.com
I think you have some amazing bonuses but searching for games on your app is really hard. You guys need to have a more friendly app. I don’t know what happens but you can click on a match and they will go like ‘page not available’ I just don’t understand. You guys need to fix all those bugs n make sure it’s easy to navigate. You will see a match and they will give you sub headings like : goals, scorers, handicaps etc but when you click on it nothing happens. I’m giving you 5 star because of your promotions. I hope you check on other companies it’s not always that you need to be different.
Lule Official
08 September 2021
Comment from ca.trustpilot.com
Easy to take your money but after a win they claim documents, I have sent documents but they still need me to send more documents, I have sent my National ID which they claim is not valid, how can a Kenya National ID not be valid when I use it for everything even for government related services? They expect all of us to have driving license and Passport, well William Hill we don't have that privilege, Stop stealing our money and claiming our documents are invalid, you should respect every country's documents, when I deposited 20 dollars you didn't say my Bank was invalid, or my Mastercard is invalid, the same ID you say is invalid is what I used to sign up for the bank you stole my 20 usd from, when depositing no problem, when withdrawing they start sending rules in live chat, and blocking my account with my money in it, use human verification just like other bookmarkers, bet365 accepted my ID, Betfair accepted my ID but you claim it's invalid, block your address from our countries if you don't want us to bet with you, for stealing my hard earned money, I would give half a star but that is not possible.
Katie Una
08 September 2021
Comment from ca.trustpilot.com
Won twice on here. First win was £60 n second £30. Not won since. Just keeps taking without even a chance if winning n win you hit the free spins features, most your winning is £3.50. That's it. Just not deposited n played n only managed to get It 70p over my deposit. After that it just took it with just 2 or 3p wins now n then. Absolute joke. Won't be wasting any more money on here
Alastair Martin
07 September 2021
Comment from ca.trustpilot.com
No complaints' with odds or most special offers but everything geared to English football. I'm Scottish and they know my location but still insist on sending me offers for England even when they play Scotland. This must annoy customers from the other home nations as well. Every other betting firm I've dealt with does the same. Totally unacceptable.
MAURICE WHEDDON
07 September 2021
Comment from ca.trustpilot.com
You are not always the best odds, but I am content to use you as much as suits the book. Thank-you.
Peter Burford
07 September 2021
Comment from ca.trustpilot.com
Very good site and easy to use. Promotions also highly competitive and great fun to use (especially when u win). Only thing I would say is some of your competitors offer best odds all races, also bonuses on football accs. Not acceptable to all companies but well worth looking at. Cheers
CP
07 September 2021
Comment from ca.trustpilot.com
I had to lol about the daily scratch card I went on live chat and they told me it was ramdon so I told them mine was not working and them they told me what I'd won lol
Claire Bedworth
07 September 2021
Comment from ca.trustpilot.com
Derek Wellman
07 September 2021
Comment from ca.trustpilot.com
sean foxcroft
07 September 2021
Comment from ca.trustpilot.com
i am really annoyed about you not paying first past post anymore.you put some money in my account last week and then took it back out of my account when horse got disqualified.Apart from that everything good.
William Mason
07 September 2021
Comment from ca.trustpilot.com
great site for me I bet every day never large bets It's more of a hobby. The promotions are good as well as free bets help me to enjoy my day even better.
Mike
07 September 2021
Comment from ca.trustpilot.com
The main problems I have is that "Free or 4" will not work on the Firefox browser I have on my laptop so I have to use the app on my phone and looking at "my bets" on the app does not show the full information so I have to use the laptop.
Darran Adam
07 September 2021
Comment from ca.trustpilot.com
Real FREE Bets. I'm not a regular Gambler but I love a day at the races at home every now and then so when I bet just a fiver and get an extra £20 in free bets it makes a fun day.
Gavin Caffyn
07 September 2021
Comment from ca.trustpilot.com
William hill is the best online betting service.its fast it's offers are great.and they treat they customers very well.
Salma
07 September 2021
Comment from ca.trustpilot.com
It’s ok not to bad you losses some win some
Krasimir Mladenov
07 September 2021
Comment from ca.trustpilot.com
n my experience William Hill make it easy to enjoy gambling by providing a comprehensive website and phone app that is easy to use and rewarding. They enable their customers to retain control.
Terry Tomasik
07 September 2021
Comment from ca.trustpilot.com
In my experience William Hill make it easy to enjoy gambling by providing a comprehensive website and phone app that is easy to use and rewarding. They enable their customers to retain control.
JCB
07 September 2021
Comment from ca.trustpilot.com
I was offered a play £10get £10 deal on the casino. I played with the money got up to £130+ in bonuses and then, bang, all bonuses disappeared because I failed to read the small print that I had to put in and play more. Absolute con
Derek
07 September 2021
Comment from ca.trustpilot.com
DaGreenBlazer !
07 September 2021
Comment from ca.trustpilot.com
Established & Professional Operator - Well Laid Out, Easily Accessible & Stable Site/UI - Friendly, Efficient & Genuinely Caring Live Customer Service - Great Offers & Promotions - Prompt Withdrawals Always - Never Had Any Issue In Over 5 Years Use - Would Highly Recommend!
Bettor
05 September 2021
Comment from ca.trustpilot.com
Their casino is rigged with so low ROI.Their betting odds are low.
Rob
05 September 2021
Comment from ca.trustpilot.com
William Hill never honoured the bonus advertised. Also their system double deposited from my account. I don't want anything from them other than to close my account. Even that is a palava, the customer support person I spoke with totally contradicted what's stated on hill's website about deletion process and apparently its "simple" to do. Anyway the customer support stated that it is impossible to fully close any account attached to WH. Proper shady company
Luke Barber
05 September 2021
Comment from ca.trustpilot.com
Made an account and placed a £10 bet. They then removed my sign up bonus a day later and suspended my account after taking my money. I now have to send documents to them to verify who I am AFTER they took my money to get access to my account. As soon as I get access, I am going to take my money back and close my account. Jokers.
jeff1234
05 September 2021
Comment from ca.trustpilot.com
Decent service when need any bet or any issues they are quick to assist and had no complaints when talking to them on live chat.
Jason Pearce
04 September 2021
Comment from ca.trustpilot.com
Signed up,spent loads of money,sent passport ,bank I.d like they asked,won money but never let me withdraw as kept saying I.d not good enough.but happy to take my money every in a deposit.won 300 yesterday,wouldn't let me withdraw,ended up playing on with it,as online chat couldn't help and you can't speak to anyone on the phone.surely if your I.d is no good then you should be able to let me deposit. First time ever happend to Me,my full UK passport matches up with bank....not fair play at all.
Brian Jennison
04 September 2021
Comment from ca.trustpilot.com
I see that Wm Hill are still not replying to customers complaints on this website. They only ever reply to customers giving them 5 stars. I am sure that the reports that are given 5 stars are written by Wm Hills own staff AVOID WM HILL AT ALL COSTS THEY ARE THE WORST EVER BOOKMAKERS
Anthony
03 September 2021
Comment from ca.trustpilot.com
On multiple occasions when been close to winning a decent amount on accumulators app mysteriously seems to be suspended. In general the app has never worked well, in fact it’s pretty awful, but seems to go that extra amount of awful when you’re about to win or need to cash out. Convenient
paul c
03 September 2021
Comment from ca.trustpilot.com
I was a regular online for years but I closed my account because of 10 x 25p spins that I won on the bonus drop but they never awarded. Seriously I have lost £1000s over the years here but they scam you for an offer that's worth £2.50 to them.
Donald Breen
03 September 2021
Comment from ca.trustpilot.com
Excellent odds lay to decent stakes always pay out fairly and great help services via Twitter only fault is live chat not up to hills good standards
Anthony Mckay
03 September 2021
Comment from ca.trustpilot.com
Iv been playing over 2 years on slots with 2 other mates to see how William hill pays on 10p 20p spins we noticed they eat your money fast you never win big. The most we have won is over £100 last year. William hill your a con and a joke we will share are findings with social media .😡
Joe
02 September 2021
Comment from ca.trustpilot.com


Jamie Leon
11 September 2021
Comment from ca.trustpilot.com
Refused to remove my bank details upon request, total violation of UK Legislation. Will be contacting my lawyer in the coming days. stay away from this scam.
Refused to remove my bank details upon request, total violation of UK Legislation. Will be contacting my lawyer in the coming days. stay away from this scam.