William Hill Review

Took me 480 spins to get ONE bonus on a 10p stake..fishing frenzy mind you to be paid a whopping £2.10 games are fixed/rigged whatever you want to call it..save yourself the time money and boredom because you will not win a dime with these shambolic thieves! Just consistent losses and now they’ve dropped the RTP on their games it’s worse than ever!

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Text in chat to ask why my epic boost had stopped and they refused to tell me. In retaliation they tried to take me down the safe gambling route treating me as if I had dementia (I’m 70yrs old) this is blatant age discrimination. Shame on you William Hill you don’t deserve customers!!!!

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Where to start… WH don’t pay my inshop bets out had to have in shop contact wh department direct 3 hours later resettled my bet as win got my money. Online I have been restricted after a suspension. I complained about a slot called rising reward not giving me the bonus round and glitching during gameplay I’ve span thousands of times on a x10 bonus. Online supervisiors are ignorant and unfriendly and cut off chat after holding hours. Slots are poor and extremely low payout, jackpots don’t exist. There promotions like bet 5 get 5 are calculated to the best of there abilities. I had a random phonecard from wh asking me intrusive questions in order to un suspend my account. Voided bets not returned. Cheating lineups pre football match. Free bets sometimes not honour had inconvenience of contacting live chat to add it for me after lots of headache. All in all I don’t trust william hill and have no respect for them after all this situations. They break the gentleman agreement. I find this insulting as its hard enough to win and they have enough money to last a lifetime for a entire country. Stop cheating people and pay with gratitude. Good points, 5 free spins every couple days. £1 bonus slot money sometimes. Bet 5 get 5. Bet boost is OK. But I prefer the bet builder insurance they have stopped. Would like a big win and some bonus rounds on slots. I’m up in profit and I feel now my account when I play slots has 100% been corrupted as I’ve not won for months on end, can’t remember my last withdrawal and I’d appreciate a few bonus rounds and a big win.UPDATE. just deposited and span more on rising rewards slot still no bonus. I have screenshots and videos of this gameplay and will prove my point and have this game looked into.As william hill is taking the absolute P!$$ out of me.

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The worse RTP of any site there’s no two ways about it these games are massively rigged you can’t win here so honestly save your money and look elsewhere it’s just terrible and a huge ripoff. Thousands of spins over a space of weeks on rising rewards and not a single bonus you cannot tell me this is random it’s daylight robbery

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I have won 4 times on a free William Hill trivia show game and they wont pay me my winnings. This has happened to me before so I now take screengrabs of the winning notifications. I send these images to them on their chat facility but constantly get the same message from them that I’ve been paid everything owed to me when clearly I havent. WH just ended my chat as well and wouldnt help me! Terrible service!

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PLEASE DO NOT PLAY HERE, CS ARE APPALLING , SO RUDE ITS DISGUSTING,PLAYER FOR YEARS, SUDDENLY I COMPLAINED ABOUT A SLOT THAT THE BONUS WOULD NOT ACTIVATE THEN GOT MY ACCOUNT CLOSED DOWN. CONTACTED CS TO BE TOLD IT WAS SELF EXCLUSION, DIDNT MAKE SENSE, OPERATOR ENDED CHAT ON ME,CLEARLY THIS WAS VERY SUSPICIOUS AFTER I SUSPECTED A SLOT HAD BEEN FIXED AND SUDDENLY ACCOUNT CLOSED,SAVE YOUR MONEY DO NOT PLAY HERE. SCAMMERS AND VERY RUDE.

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Be careful when you get free spins on the bonus game drop. I had 22 euro in my account and won 1 euro from the bonus spins which I decided to play with, the game automatically went to one euro spin from 10 cent which I was unaware of. I ended up losing 16 euro before I spotted this

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William Hill have stolen my money!!! They have suddenly blocked my withdrawals!I have used WH for years and never had an issue until now. I have over £107 in winnings in my account and they have blocked me from withdrawing it. All of a sudden they have asked me to send bank statement after bank statement, all different forms of ID and I have co-operated every time and now they have stopped replying to me. This has gone on for months and now they have blocked me from withdrawing my winnings. They are a total scam and treat their loyal customers like crap. They are happy to take your money but don’t like to you win. They were always my go to bookmaker but suddenly they have turned on me. Avoid this company like the plague. They are conmen. All I want is to withdraw the winnings that I have won fair and square and close my account but they don’t even allow me to do that. Beware they let you deposit but if you win over £100 they don’t pay out. Do yourself a favour and use a different bookmaker. I will update this review if they ever respond and let me have my money.

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Yeah, you’re going to lose money! That’s how these gambling companies operate, but as far as betting companies go I really like William Hill. I get my withdrawals instantly which is a bonus. The site is good and plenty of daily freeplays which they don’t have to do.

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When each slot on average is taking 20+ pound off you in 20p spins with no bonus something is not right. 4 slots did that today that is mad.

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This site for games is an absolute rip off you never get the bonus spins on any game.crap odds on racing never gives you the better price if your horse drifts in the betting so all in all an absolute scam site just takes your money

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Since the start of the year, the payouts in slots are few and far between, if at all. So i did a test. Just for my own experiment. Big Bass Splash. 330… £0.20 spins = £66Scatter/Bonus hit > Once > Win £3.80Biggest base win > £4 Total lose > £51.60Fishing Frenzy.280.. £0.20 spins = £56Scatter/Bonus hit > 3 times > Total Win £10.20Biggest base win > £2Total lose > £36.40Stellar 7.145..£0.20 spins = £28Bonus hit > zeroBiggest base win £1.80Total lose > £23.60WilliamHill Gold Link.224.. Spins £0.50 = £112Bonus hit > zeroBiggest base win > £6Total lose > £95.50Rising rewards.227.. Spins £0.20 = £45.40FreeSpins Hit > zeroPot Trigger > Once > Mini Jackpot £2.40Biggest Base win > £2.55Total Lose > £36.60Just a small example. But it is happening far too often, certainlysince the beginningof the year. And should give you a understanding, that it is a bad idea to play slots at WilliamHill. You wont get the big hit, you wont trigger the big mega jackpot. It is all take take take and very little give.

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How can this place be even remotely considered random I’ve been playing rising rewards for well over two weeks the bonus is stuck on X10 multiplier and the diamond is flashing constantly and I haven’t received a single bonus?. The rtp must be so low it’s nearly impossible to win how is this even legal nothing but dead spins 100% rigged no site is this bad there just thieves definitely due another huge fine asap

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Well I’m down well over £600 the scatters are very rare and if they come in they pay very little even on £1 spins . You never get any decent wins compared to other sites, don’t waste you’re money folks there is much better sites out there . Also noticed that the spins are very slow and tend to spin even slower if you get 2 scatters to avoid giving you the 3rd scatter.

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I’m facing extreme frustration with the account management process at William Hill. Opening an account was challenging, but closing it is proving to be even more difficult. It’s surprising and disappointing to encounter such a poor experience in 2024. Based on my experience, I can only give a 1-star rating, which seems to align with the majority of other reviews here.

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don’t offer best odds guaranteed. can get better odds at other bookies. epic boosts are nice. slots are ok but don’t play “more unusual suspects” i have spun that slot over 500 times and only ever had one bonus which was mid

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This company needs to be stopped. I’ve been betting on here since 2020 and they suddenly blocked my account with money in there. This company will find a way or the other to take control over your money. This is just a scheme to stop people from winning. Had better chances being on the “Apex Point”, better pay outs.

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They are the worst company ever ! I sent them the documents three times ! They are sleeping ! They dont need customers ! What are the managers doing ? they are sleeping too ? wake up !

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I’m only posting this here because there is 0 customer protection any more, thanks tory scumbags. DO NOT USE WILLIAM HILL. First of all they bait and switched me with an advert, promising amazing odds that were nowhere to be seen in the app (my fault, I should have known not to trust a bookie!). Second I put some money in my account, it came out instantaneously, whatever that always happens. Then I realise I’ve been SCAMMED and I try take my money out. They won’t send it back, they need a copy of my bank statement, a photo of the card I paid with and a photo of my driving licence. WELL I NOTICE YOU DIDN’T NEED THAT INFORMATION TO TAKE MY MONEY ONLY TO GIVE IT BACK. This should be illegal, unfortunately we live in a corporatocracy where big businesses can do what they like and face no consequences. What power do we have except to write sh**ty little reviews like this one.

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They take so much off you in a month through slots but makes you lose at the daily drop sickening.

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Not had 1 single win on months!Really liked this site it’s went right downhill. Think they are needing a wee visit from the ombudsman

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Piece of 💩 💩 company. To everyone new!! Dont make a account this company will block your account with money in it and wont give it back . tell everyone about this crap company pass it on william hill will scaam you one way or the other theres no numbers to ring . even the chats are utter bullsh!t. No one will help you! dont do it! stay away! The whole staff and the owners are clowns 🤡 Keep the change and spend it on something better people stay away!! or your gonna end up being scammmed and stressed for bullsh!t william hill

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Absolutely disgusting. Played machines in shops for many years. As from this year I noticed a massive decline in returns which made me suspicious. New machines have been installed in most shops so makes sense that WE are clearly paying for their new machines. Will never play again as its quite obviously a manual reduduction. Bonuses are shocking. Played Eye Of Horus. Spent £90 using 50p spins. Got bonus and it payed £2.80. Even other customers were laughing in disgust. Shame on you William Hill. 😔

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Don’t use these AT ALL they lie in there terms and conditions. Literally had £50 stolen from them just last night , tried to resolve through the absolutley worst customer services I have ever known who very arrogantly kept stating a promotion i opted into ended so the balance was deleted.. the promotion in question specifically stated in the terms and conditions that the £50 would go into a buy in bonus balance which upon promotion ending the balance if not used would be returned to main balance and that a £25 bonus balance to be used to play would expire upon promotion ending. Screenshot confirming all of this were provided and the customer services refused point blank to help just kept saying the balance was deleted as the promotion ended. They would escalate to supervisor who would repeat this and end the chat immediately before I could reply. Please DO NOT use this site. I have escalated the matter further however its very clear the funds have gone for good , but hopefully action can be taken to prevent this happening to someone else. Not even so much as 1 free spin offered for the inconvenience and unclear contradaictory terms or for the literal hours wasted with shocking customer services… this company does not care about happy or satisfied customer they made zero attempts to assist they care only about taking your hard earned cash. Avoid

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Horrible, they don’t value loyalty at all! been playing on the site since 2011 depositing everyweek, I’ve been barred from bonuses for my ow well being it appears, like that’s helping.I have closed my account not wasting any more money with them plenty of bookies in the sea..

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I wouldn’t even give you 1 star but was forced to so I could write a review I have been playing this site for months now and wish I hadn’t. That will obviously make no difference to you money grabbing tight billionairesGames are pretty boring Tight and I mean tight as can be Bonus rounds end up giving you next to nothing No big wins what so ever and I have put a stupid amount of money in it It’s all rigged don’t believe what they say when I expect they reply to this. Unbelievably tight no decent wins Minus 5 starts would be a better option. Don’t go anywhere near this site.

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For month they have been holding my money. I’ve been emailing them and sent everything they have asked for but still haven’t received my money. This is my money and they are stealing it. They won’t give me a number to speak to anyone. They won’t do anything but steal my money

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Absolutely joke of a betting site!!! They just take all your money, give no chance of jackpots ever, you can put in £500 and either win nothing or a fiver if you’re lucky!! Absolute scammers

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Blocked my account when I was trying to add bank details. Now insisting on I email ID, however when I do they just find another problem. Kissed goodbye to my money that they are holding. Obviously just a ploy to stop people withdrawing their winnings. Astonished they are allowed to get away with this.

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Horrendous place literally doing nothing else but taking money I’ve played hundreds of spins on rising rewards never ONCE had a bonus definitely not random and massively rigged crap. time to delete this joke of a casino again. Top three most rigged ripoff site DONT even think about signing up to these crooks it’s not even gambling anymore because you cannot win it’s just robbery. How do these scum get away with it?

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Con of a company…voided my WINNING football bet..the stats on the official premier league site shows my bet had come in…conmen

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I had some money in my online account and it disappeared. It wasn’t a lot but suddenly it said £0 and I knew I hadn’t emptied it. I took it up with them and they said it had been spent on blackjack, at which point, given I only every bet on the horses and the football and don’t know how to play blackjack, I knew it wasn’t true, because nobody else had access to my account. I asked for it back and they said they would investigate it and get back to me, but that was three weeks ago and I’ve heard nothing. Don’t trust them.

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Didn’t want to give any stars got blocked for having an opinion I basically said scam after monopoly live wheel span over 80 times not a single bonus.I said scam that’s my option blocked spent £5000+ on this site they don’t want to know once you have a opinion.Save your money stay clear username in case they read this NJNJNJ888

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Iv deposited over £800 since the start of Jan 2024 and i have not been paid out at all, my scatters have paid me less than a tenner or over £20 if im lucky

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Absolutely avoid at all costs! Sure, the daily freebies look enticing but, once you start depositing money, you can kiss it goodbye. An alarming amount of dead spins, bonus games are rigged to not appear, you will not win! In-game tournaments had people with over 1.2million points (each losing spin awards you 1 point, then 2, then 3 and so on until you get to 40 then it caps at 40 points.) Specifically designed to keep the richer players interested, the rest of us well, we’re disposable. If I had to sum up William Hill in one sentence it’d be, A Legal Scam.

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Gives little bonuses sometimes and customer services are great…bit tricky getting a bonus round but it’s to be expected with gambling …withdrawals are quick and easy overall a decent site

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Has become one of the worst online sites available and really needs to be investigated. The returns on the games are diabolical and all the reviews will back this up so they are obviously lying about their rtp percentages and that is definitely illegal. The actual site itself is not fit for purpose as the games don’t load or keep resetting themselves and even though they must be making millions ripping off customers none of this money is used to improve a p@ss poor excuse for a gambling site. DO NOT USE THIS SITE YOU HAVE BEEN WARNED.

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Cannot put into words how bad this place is rtp on the slots is just laughable and took a look at my wagering history and minus £460 since I joined utterly shocking. Biggest scammers out there definitely due another huge fine soon

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my account is locked since last week still nothing is going on they just holding my account under review . Dont even bother replying to me useless cunnts unless your gonna unlock it straight away

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My experience with this bookie is simply terrible. Made many deposits and withdrawals of money without problems. I made more than 100 sports bets and suddenly I can’t access my account. Requests for many documents begin, I provided these documents without problems. Then they put me in their imaginary queue and I just waited two months in an imaginary queue for document verification. I put up with it, but now they demand that I certify all documents with a lawyer. And they want me to certify 10 pages of PayPal + passport as well as a bank statement, and it will cost me a hefty sum, namely 800 pounds if each page is certified by a lawyer. My requests to reduce the number of pages were simply ignored. This attitude towards me is due to the fact that I am a citizen of another country, fleeing from a war that was harshly unleashed by russia, now I am faced with the attitude of a second-class person in Britain as well. I don’t understand why I should verify something with a lawyer and invent a 2-month queue if I took a selfie with every document. Who but me could have these documents and also be in the photo, it’s just ridiculous. Be careful with this bookmaker, especially if you are a citizen of another country. You will simply be devalued to 0, ignored and not even noticed.

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Scam.Joined last Thursday, deposit £100 x7 over the weekend, lost it all on slots, no win above £2 in 4 days of play, Sunday i finally won £120 and they closed my account

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Do not use William hill everything about this site is corrupt all their games are rigged it’s just deposit your money for dead games constantly William hill are dirty scamming b@stards be warned before you decide to give your money away to these thieves

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First off! customer service? No phone lines, They chat is literally the worst ever i have come across in a long time. They just connect to a supervisor who does not care at all they will just end the chat with you. How do the owners of this company live with they selfs, knowing they skamming literally they own customers everyone stay away from this bad company. dont even make an account dont visit their shops make them bankrupt. Because thats what they are doing to us horrible set of rat bags.

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Absolute scam artists. Won a bet over 11 free kicks and over 21 throw ins each half in the Arsenal V Liverpool game. I counted them all while watching and the stats on the website which I screenshot showed I’d won, however an hour later the bet is settled as lost and the ridiculous customer service told me that they had asked their traders and decided it was correct and the bet had lost. Showed the screenshots only to be then offered a free bet of my original stake as they could understand where I was ocoming from 🤣🤣 Avoid like the plague!

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This place is a joke DONT play here 51p on a bonus this morning and a whole £2.09 on another just now there clearly still ripping off customers same as they always have avoid this scam

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Fixed to bits 3 times in a row had KK with ample stack and played for hours to go out beaten by a lower pair hitting trips.All the while expected the A.Wow I can’t wait to see the day they get caught for deception and fraud and just being greedy corrupt clowns.I really hope I’m not the only one who knows this.And again. Date of experience has to be set as today but this crap happens daily.Peace out ya cranks.You fixed basxxxxs you fixed basxxxxs who stole all the PIES.For the yanks that’s probably a meat waffle.

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Rigged machine, I’ve played 18hrs none stop no win at all…big bass give scatter that will give you 10 after every 1 eu spin. Gold fish have never fall since I’ve been playing, I don’t even know how that 500 or 2500 gold fish comes up since the machine is rigged so that it doesn’t fall, I only see them passing. it’s bank holiday weekend obvious they won’t give any cash back…avoid playing William hill, go to sky Vegas, and paddy power, won my money back there 2500, with William hill u can never win more than 500eu on William hill big bass. Once ur 500 they log u out and tell u to restart the game, once u restart u will loose everything. They don’t always give cash back this days either. U have lost a customer in Ireland William hill. There are better places out there to put my money. JulieIRELAND

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Compared to most gambling sites I have used, WilliamHill are awful. I had a deposit limit of £10 a day. Never win anything. Nothing from the free spins. Nothing ever. My account is about £300 down in the past year lol I think they are a scam. I will stick to virgin games I trust them more

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Who gave them license in Spain? They are breaking every single law! It’s been 3 month, I’m still waiting for my money!! Ridiculous! I Writing to support every week, they keep feeding me with lies. Can someone help me with a good lawyer that will help me sue them?or a service that will get my money? They are not even paying the deposit!!

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Some appalling service these last few days where the only option is via chat once you get past the chatbot. Without going into detail here I queried a bet settlement that involved selection of bet boost. The bet won and Best Odds Guaranteed was applied; the settlement stated “ you won an extra £xx with Boost and BOG. However only BOG was applied; why when I selected Boost albeit in the belief both are spplied. On querying I was told a supervisor would check and email ~ no email and when queried I was told Boost and BOG cannot be applied although nowhere in the T&C’s is this an excluded combination. I queried again on this basis and was promised an email within 12 hrs- not received either to inbox or junk. Back to chat and sent a copy (allegedly of the email) which merely stated bet settlement was correct – no mention of Boost/BOG and, while stating I can take the complaint further, no indication of how or where. Indeed the complaints page on the website merely takes you to the chatbot. I was promised that it would be looked into and I asked for an email covering the points in writing. Again all I got was a message left on the chat saying basically thanks for the feedback – clearly they don’t want to admit to an error or show me the T&C – ( doesn’t exist ) I will be closing my account in time having withdrawn my balance. This level of appalling service seems indicative of this company even when supposedly passed on to a senior supervisor – beggars belief the lack of empathy and inability in answering direct questions. Plenty of other options with other companies thankfully would be my advice if considering using William Hill.

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