Rizk PLAYER REVIEWS(80)
Dylan hansen
07 February 2023
Comment from ca.trustpilot.com
Well I would have probably given a good review, a month ago. However, not so much anymore. Everything started out good I would have even recommend them as a top casino however due to incidents the past 2 weeks I will not be. I had several withdrawals pending, via wire transfer, how ever my fault I miss typed the transit number while entering the wire transfer info. I had tried to communicate that with customer service and just kept getting put off. Told the money will be deposited into my account anyways, every customer service member i talk to seem to just not care and would respond back with oh wait a few days. It will show up, when I told them it won’t they seemed to all ignore me. I had talked to 3 people over live chat 1 over email. And no one seemed to care. By the final person I chatted with over live chat I was quite upset and a little stressed out. As there was a unforeseen financial emergency. My pet got sick and my rent was due. My whole pay check needed to go to these events leaving me no money for my basic needs. So it turned out these winnings were going to come in handy to help me out. However anytime i asked about it I just got told to wait a few more days. Yes I’ll admit I was probably in the wrong a bit by letting my frustration and stress do the talking. However after it had been a week and my first withdrawal wasn’t in yet I was starting to get a bit upset. Meanwhile the 3rd guy I had talked to, kept just egging me on, telling me I don’t know how withdrawals work, and that he needs to re educate me on them. And but would be no help to me, or give me answers. Without thinking to much, I made a few comments like: “I needed that money for food". "Guess ill just starve at this rate" "It's not like your going to make my funds appear so I can finally eat after 3 days" Which they took as I have a “Gambling” issue, because for once I actually needed my winnings. Any other time I could not have cared less how long they took. Well it was not because of “gambling” issue, but unforseen circumstances in my day to day life. They decided to lock my account then close it permanently. And tell me I need to look into help. The reason they closed my account was due to those comments. I was emailed by their customer support supervisor. Telling me she did closed it due to those issues and sent my withdrawal through again. When I tried to explain the situation and the circumstances as to I was a bit stressed out at the time. And closing my account was totally uncalled for. She ignored my final email, and I got no response. She did not care, and just decided that was the way to go. If your pet/kid was sick and you were a little tight on money would you not be a little stressed also? I still have not seen my withdrawal from almost 2 weeks ago, and the other few I was told were deposited successfully, I have sent screen shots of my accounts and no withdrawals on my statement, just to be told AGAIN wait a few days. Every aspect of dealing with customer service was unprofessional, from staff on live chat to customer service supervisors. And a big waste of time. I would not be this upset and writing this review if she did not close my account permanently. As this was my main casino, and my favourite up until this recent incident. It’s really disappointing that this is how they treat their customers. And just shows that they do not care about customers. It’s rather sad to see what was a good site go and pull something like this.
Well I would have probably given a good review, a month ago. However, not so much anymore. Everything started out good I would have even recommend them as a top casino however due to incidents the past 2 weeks I will not be. I had several withdrawals pending, via wire transfer, how ever my fault I miss typed the transit number while entering the wire transfer info. I had tried to communicate that with customer service and just kept getting put off. Told the money will be deposited into my account anyways, every customer service member i talk to seem to just not care and would respond back with oh wait a few days. It will show up, when I told them it won’t they seemed to all ignore me. I had talked to 3 people over live chat 1 over email. And no one seemed to care. By the final person I chatted with over live chat I was quite upset and a little stressed out. As there was a unforeseen financial emergency. My pet got sick and my rent was due. My whole pay check needed to go to these events leaving me no money for my basic needs. So it turned out these winnings were going to come in handy to help me out. However anytime i asked about it I just got told to wait a few more days. Yes I’ll admit I was probably in the wrong a bit by letting my frustration and stress do the talking. However after it had been a week and my first withdrawal wasn’t in yet I was starting to get a bit upset. Meanwhile the 3rd guy I had talked to, kept just egging me on, telling me I don’t know how withdrawals work, and that he needs to re educate me on them. And but would be no help to me, or give me answers. Without thinking to much, I made a few comments like: “I needed that money for food”. “Guess ill just starve at this rate” “It’s not like your going to make my funds appear so I can finally eat after 3 days” Which they took as I have a “Gambling” issue, because for once I actually needed my winnings. Any other time I could not have cared less how long they took. Well it was not because of “gambling” issue, but unforseen circumstances in my day to day life. They decided to lock my account then close it permanently. And tell me I need to look into help. The reason they closed my account was due to those comments. I was emailed by their customer support supervisor. Telling me she did closed it due to those issues and sent my withdrawal through again. When I tried to explain the situation and the circumstances as to I was a bit stressed out at the time. And closing my account was totally uncalled for. She ignored my final email, and I got no response. She did not care, and just decided that was the way to go. If your pet/kid was sick and you were a little tight on money would you not be a little stressed also? I still have not seen my withdrawal from almost 2 weeks ago, and the other few I was told were deposited successfully, I have sent screen shots of my accounts and no withdrawals on my statement, just to be told AGAIN wait a few days. Every aspect of dealing with customer service was unprofessional, from staff on live chat to customer service supervisors. And a big waste of time. I would not be this upset and writing this review if she did not close my account permanently. As this was my main casino, and my favourite up until this recent incident. It’s really disappointing that this is how they treat their customers. And just shows that they do not care about customers. It’s rather sad to see what was a good site go and pull something like this.
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Heisenbird
06 February 2023
Comment from ca.trustpilot.com
No idea why there’s so many bad reviews here. RTP is actually much higher than other non cryptocurrency casinos. 96-97% on my favourite games compared to 94% on competitor casinos. Verification only took a few hours and was easy, and withdrawals were quick. Almost instant for small amounts and only a few hours when I tried to withdraw a few grand. I think many people here are leaving negative reviews because they gambled more than they could afford to lose and had a bad luck streak, which can happen regardless of what the payouts are set to. Gamble responsibly with these guys and you will have no issues, chur.
No idea why there’s so many bad reviews here. RTP is actually much higher than other non cryptocurrency casinos. 96-97% on my favourite games compared to 94% on competitor casinos. Verification only took a few hours and was easy, and withdrawals were quick. Almost instant for small amounts and only a few hours when I tried to withdraw a few grand. I think many people here are leaving negative reviews because they gambled more than they could afford to lose and had a bad luck streak, which can happen regardless of what the payouts are set to. Gamble responsibly with these guys and you will have no issues, chur.
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Chris
03 February 2023
Comment from ca.trustpilot.com
None of their promotions work. Really bad RTP nothing but dead spin after dead spin. One of the worst casinos I've ever played on. Do yourself a favour and stay away.
None of their promotions work. Really bad RTP nothing but dead spin after dead spin. One of the worst casinos I’ve ever played on. Do yourself a favour and stay away.
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Meatsaknz
25 November 2022
Comment from ca.trustpilot.com
Most horrible experience ever!!!! They took ( yes took ) hundreds from my Visa! My bank called to let me know! Apon emailing support to ask why they stole money from account. I tried to log back on to my rizk account and was BLOCKED!!!I went to live chat who played every verification trick in the book , while being passive aggressive! Only to be sold dreams about how she cant do this or that blah blah and that she has escalated the matter.... It has been hours and hours and many emails to try resolve this matter only to be continuously ignored and now for some reason live chat won't connect.... STAY AWAY FROM THIS CASINO
Most horrible experience ever!!!! They took ( yes took ) hundreds from my Visa! My bank called to let me know! Apon emailing support to ask why they stole money from account. I tried to log back on to my rizk account and was BLOCKED!!!I went to live chat who played every verification trick in the book , while being passive aggressive! Only to be sold dreams about how she cant do this or that blah blah and that she has escalated the matter…. It has been hours and hours and many emails to try resolve this matter only to be continuously ignored and now for some reason live chat won’t connect…. STAY AWAY FROM THIS CASINO
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Joanna d
21 November 2022
Comment from ca.trustpilot.com
What a joke this site is joined up didn't even deposit as I got distracted and didn't log out. I nodded off when I woke up I decided I was going to have a little go on site so I went to deposit I couldn't so I contacted support and asked them why. Only to be told my account was suspended due to me gambling for long periods of time and making multiple deposits it had raised red flags as I was gambling unsociable hours. I hadn't even made any deposits if I could see my deposit history then surly they could see it too no games where even entered. I simply let the dog out sat down got engrossed in a documentary and nodded off and left the page open. When I tried to explain this I was met with our risk assessment team will be in touch but until then your account is suspended. I told them not to bother and close the account liars they didn't even check to see if deposit where made non where their loss glad I have seen these reviews now lucky escape.
What a joke this site is joined up didn’t even deposit as I got distracted and didn’t log out. I nodded off when I woke up I decided I was going to have a little go on site so I went to deposit I couldn’t so I contacted support and asked them why. Only to be told my account was suspended due to me gambling for long periods of time and making multiple deposits it had raised red flags as I was gambling unsociable hours. I hadn’t even made any deposits if I could see my deposit history then surly they could see it too no games where even entered. I simply let the dog out sat down got engrossed in a documentary and nodded off and left the page open. When I tried to explain this I was met with our risk assessment team will be in touch but until then your account is suspended. I told them not to bother and close the account liars they didn’t even check to see if deposit where made non where their loss glad I have seen these reviews now lucky escape.
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Looren
18 November 2022
Comment from ca.trustpilot.com
This is a great Casino, I landed here by coinsidence and I really like it. Love their colours and Captain Rizk :) This is definitely my Casino of choice from now on.
This is a great Casino, I landed here by coinsidence and I really like it. Love their colours and Captain Rizk 🙂 This is definitely my Casino of choice from now on.
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Connor Smith
18 November 2022
Comment from ca.trustpilot.com
Overall great experience.Big selection of games, had a few big wins but nothing crazy. Support were helpful. I recommend
Overall great experience.Big selection of games, had a few big wins but nothing crazy. Support were helpful. I recommend
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Jouni Suotamo
17 November 2022
Comment from ca.trustpilot.com
Saw some bad reviews and was a bit skeptical of using Rizk but I can't say I've experienced anything amiss, some of the reviews were quite old so maybe they've improved Thankyou from FinlandJouni
Saw some bad reviews and was a bit skeptical of using Rizk but I can’t say I’ve experienced anything amiss, some of the reviews were quite old so maybe they’ve improved Thankyou from FinlandJouni
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Stephen Taylor
11 November 2022
Comment from ca.trustpilot.com
Been using for 4 months now and just need a better selection of games as the fast payouts and pokies all seem good. Rizk lacks table games though so you can tell that they're in this to make money not keep everyone happy which is fair enough because their a company but cmon some more table games would be good bit bland selection
Been using for 4 months now and just need a better selection of games as the fast payouts and pokies all seem good. Rizk lacks table games though so you can tell that they’re in this to make money not keep everyone happy which is fair enough because their a company but cmon some more table games would be good bit bland selection
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Esconor
04 October 2022
Comment from ca.trustpilot.com
I spent $1800 on a 20c betSlot called Gates of Rizk And did not get one set of free spins.And not 1 single win over $28.00This has to be the most crooked casino online right now.I'm shocked this casino is associated with Pragmatic play.
I spent $1800 on a 20c betSlot called Gates of Rizk And did not get one set of free spins.And not 1 single win over $28.00This has to be the most crooked casino online right now.I’m shocked this casino is associated with Pragmatic play.
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Admin
18 August 2022
Comment from ca.trustpilot.com
Update 30/8/2022I recently got my account blocked due to a single complaint. I got it Reopen I thought eCOGRA helped me but I was wrong It was the MGA.Anyway 2 days I've had my account open I've now Deposited $1,250 my biggest bonus buy was $45.00 the rest all under $9.00 I only buy $20 bonus buys 20c bet.I'm closing my account after this.Rizk.com or Rizk Casino whatever you want to call them can't be Trusted.They have a ridiculous amount of negative reviews everywhere.I should of left my account blocked ?
Update 30/8/2022I recently got my account blocked due to a single complaint. I got it Reopen I thought eCOGRA helped me but I was wrong It was the MGA.Anyway 2 days I’ve had my account open I’ve now Deposited $1,250 my biggest bonus buy was $45.00 the rest all under $9.00 I only buy $20 bonus buys 20c bet.I’m closing my account after this.Rizk.com or Rizk Casino whatever you want to call them can’t be Trusted.They have a ridiculous amount of negative reviews everywhere.I should of left my account blocked ?
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Mark Dada
08 August 2022
Comment from ca.trustpilot.com
Brought a bunch of bonus buys on gates of olympus for the last 5 weeks and couldn't even manage one win over $86 lost over $2.500 feel like an idiot thinking it was just a bad run untill I left 7 complaint and they treated me like I was stupid sending me copy and pasted replies and then threatening to close my account if I didn't reply to there email message that there games don't have repetitive payouts which they so do. If I didn't want to try and win back some of my losses I would of told rizk to shove it where the sun don't shine.Avoid at all cost.
Brought a bunch of bonus buys on gates of olympus for the last 5 weeks and couldn’t even manage one win over $86 lost over $2.500 feel like an idiot thinking it was just a bad run untill I left 7 complaint and they treated me like I was stupid sending me copy and pasted replies and then threatening to close my account if I didn’t reply to there email message that there games don’t have repetitive payouts which they so do. If I didn’t want to try and win back some of my losses I would of told rizk to shove it where the sun don’t shine.Avoid at all cost.
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Megan
14 July 2022
Comment from ca.trustpilot.com
They dont even deserve the 1 star! Customer service are like robots, lying thieving robots.Not paying out my money, have told me lie after lie . Beyond a joke! If you ask too many questions they just block your account
They dont even deserve the 1 star! Customer service are like robots, lying thieving robots.Not paying out my money, have told me lie after lie . Beyond a joke! If you ask too many questions they just block your account
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klaudia myszka
18 April 2022
Comment from ca.trustpilot.com
the fact that you do not win may be bad luck. but no promotion works in the UK, only on the website you will not find this information is about sweden and that's a bit of a difference. Idi.... in chat .. wants to print screen from incognito tab in chromo. good luck. to the trash
the fact that you do not win may be bad luck. but no promotion works in the UK, only on the website you will not find this information is about sweden and that’s a bit of a difference. Idi…. in chat .. wants to print screen from incognito tab in chromo. good luck. to the trash
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Justice
28 March 2022
Comment from ca.trustpilot.com
I gamble for a living. I have never come across a shady casino like Rizk.com I played a game called "Gates of Olympus" It has done ok on other casino I play on. I spent over $2000.00 betting a $1 a spin and manange to get 3 bonus games which gave me exactly $3.40 3 times. The same exact amount this has never happened to me before this casino is obviously a scam And I am warning people to block this casino.
I gamble for a living. I have never come across a shady casino like Rizk.com I played a game called “Gates of Olympus” It has done ok on other casino I play on. I spent over $2000.00 betting a $1 a spin and manange to get 3 bonus games which gave me exactly $3.40 3 times. The same exact amount this has never happened to me before this casino is obviously a scam And I am warning people to block this casino.
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Jayme TV
05 March 2022
Comment from ca.trustpilot.com
Joined and Deposited 100 at 1am and they put me in cool off . So had to withdraw back until 24hours. Deposited 100 and they locked my account Z tried getting my 100 back and it won’t withdraw , customer service are useless it’s like I’m talking to the cleaners. Don’t use because they steal your money and make up excuses and keep fobbing you off. Very bad site . Please no one use this , everything is delayed and they won’t be open long . Waste of time and a bunch of muppets
Joined and Deposited 100 at 1am and they put me in cool off . So had to withdraw back until 24hours. Deposited 100 and they locked my account Z tried getting my 100 back and it won’t withdraw , customer service are useless it’s like I’m talking to the cleaners. Don’t use because they steal your money and make up excuses and keep fobbing you off. Very bad site . Please no one use this , everything is delayed and they won’t be open long . Waste of time and a bunch of muppets
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Aaron Keaton
02 March 2022
Comment from ca.trustpilot.com
A tuff casino to achieve any type of decent win. Not worth the loss of income. Customer service friendly but idiotic and not very helpful.I am a professional gambler who run a page on the top online casino worthYour time. Rizk.com is not on my top list for reasons due to gaming fraud and for funds not paid.I'm sure in the future this casino will be banned in due time.
A tuff casino to achieve any type of decent win. Not worth the loss of income. Customer service friendly but idiotic and not very helpful.I am a professional gambler who run a page on the top online casino worthYour time. Rizk.com is not on my top list for reasons due to gaming fraud and for funds not paid.I’m sure in the future this casino will be banned in due time.
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Kevin Masters
02 March 2022
Comment from ca.trustpilot.com
Rizk.com is a utter rip-off The amount of time it took me toget verified was not worth the thousands of dollars I lost thereI have not had one win over 200.00 I have spent over 3000 dollars plus The pragmatic games on risk have clearly been altered wins are ridiculous 30c 80c 1.20 on $3 bets it sickening how they get away with this.WARNING STAY AWAY FROM RIZK.COM THEY ARE SCUM.
Rizk.com is a utter rip-off The amount of time it took me toget verified was not worth the thousands of dollars I lost thereI have not had one win over 200.00 I have spent over 3000 dollars plus The pragmatic games on risk have clearly been altered wins are ridiculous 30c 80c 1.20 on $3 bets it sickening how they get away with this.WARNING STAY AWAY FROM RIZK.COM THEY ARE SCUM.
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Faith
22 February 2022
Comment from ca.trustpilot.com
Hate is a strong word i don't like to use but I hate rizk casino. There Common criminals with fixed gaming at it best.Fixed Gaming ✅Trust this review it took me months before I realized it. I'm going to create a Facebook group dedicated to bringing this casino down or getting them investigated.
Hate is a strong word i don’t like to use but I hate rizk casino. There Common criminals with fixed gaming at it best.Fixed Gaming ✅Trust this review it took me months before I realized it. I’m going to create a Facebook group dedicated to bringing this casino down or getting them investigated.
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Toppa Butcher
16 February 2022
Comment from ca.trustpilot.com
Rizk.com The verification process for rizk is the worst I have ever had to do it took forever it gave me migraine.Slots and gameplay Are decent in the beginning and then all of a sudden no wins for 7monthsWithdraws/Payouts4 to 24 hours not bad considering the amount you win anything over 2 grand expect delays. Not recommended.
Rizk.com The verification process for rizk is the worst I have ever had to do it took forever it gave me migraine.Slots and gameplay Are decent in the beginning and then all of a sudden no wins for 7monthsWithdraws/Payouts4 to 24 hours not bad considering the amount you win anything over 2 grand expect delays. Not recommended.
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Adrian
19 November 2021
Comment from ca.trustpilot.com
The worst casino that I have had the opportunity to use the chance of hitting a bonus is very small, in addition, the limit on sports bets is 8-10 pounds maximum per game, you are a very poor casino my viewers saw for themselvesand stream when you steal.I advise everyone this casino
The worst casino that I have had the opportunity to use the chance of hitting a bonus is very small, in addition, the limit on sports bets is 8-10 pounds maximum per game, you are a very poor casino my viewers saw for themselvesand stream when you steal.I advise everyone this casino
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Leah Barr
14 July 2021
Comment from ca.trustpilot.com
I was given a telephone call from a representative from Rizk Casino as I had looked into signing up but didn't actually make a deposit. So he offers me a 100% match and 50 spins if i sign up he even stayed on the phone with me as I reset my password just to make sure the bonus was given to me but here I am 6 hours later 4 chats later 5 emails later and still nothing. Oh and they told me to please not play any games with the deposit I made until this is resolved. UNBELIEVABLE
I was given a telephone call from a representative from Rizk Casino as I had looked into signing up but didn’t actually make a deposit. So he offers me a 100% match and 50 spins if i sign up he even stayed on the phone with me as I reset my password just to make sure the bonus was given to me but here I am 6 hours later 4 chats later 5 emails later and still nothing. Oh and they told me to please not play any games with the deposit I made until this is resolved. UNBELIEVABLE
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Mak G
16 June 2021
Comment from ca.trustpilot.com
They are crooks. Pure and simple. Please avoid. There's many good online casinos but rizk.com is the worst so far to my experience. If you close your account they will keep all you documents and not delete them. Don't even give them documents. They demand everything and if you don't oblige they will lock you out of your account
They are crooks. Pure and simple. Please avoid. There’s many good online casinos but rizk.com is the worst so far to my experience. If you close your account they will keep all you documents and not delete them. Don’t even give them documents. They demand everything and if you don’t oblige they will lock you out of your account
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Tracy Toft
26 May 2021
Comment from ca.trustpilot.com
This casino is a joke no way of contacting them at all. Live chat was another site who said I need to contact rizk strange as that was who I was requesting a call back from. Live chat comes up with error 404 so I cant speak to them then. I used to play fine until I was winning already has sent ID and stuff then they wanted proof of funds sent it twice still not opened my account up. And sent everything they asked for so glad I never had a large amount of money because it would still be sat there.
This casino is a joke no way of contacting them at all. Live chat was another site who said I need to contact rizk strange as that was who I was requesting a call back from. Live chat comes up with error 404 so I cant speak to them then. I used to play fine until I was winning already has sent ID and stuff then they wanted proof of funds sent it twice still not opened my account up. And sent everything they asked for so glad I never had a large amount of money because it would still be sat there.
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Nassa Quader
06 May 2021
Comment from ca.trustpilot.com
Have been with Rizk for 2 years ...everything has been good..until they changed payment providers and now I can only withdraw a minimum of $90 nzd to my bank use to be $20 and when I got my winnings it was not the full amount $480 only received $440 for this reason will not be playing again with rizk or the sister company guts they are the same wouldn't recommend
Have been with Rizk for 2 years …everything has been good..until they changed payment providers and now I can only withdraw a minimum of $90 nzd to my bank use to be $20 and when I got my winnings it was not the full amount $480 only received $440 for this reason will not be playing again with rizk or the sister company guts they are the same wouldn’t recommend
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Darren Fitton
15 March 2021
Comment from ca.trustpilot.com
Probably one of the best sites around, great selection of games, quick payouts and helpful staff. Until.... you start winning to regularly, I went on a run of good luck and was winning some very nice amounts, wasn't long til rizk stepped in and did everything possible to restrict me. I'm now at a point that they want my works contract and salary, I'd already submitted wage slips so why they want my work contract I don't know. my accounts closed and I'm unable to contact them via live chat.
Probably one of the best sites around, great selection of games, quick payouts and helpful staff. Until…. you start winning to regularly, I went on a run of good luck and was winning some very nice amounts, wasn’t long til rizk stepped in and did everything possible to restrict me. I’m now at a point that they want my works contract and salary, I’d already submitted wage slips so why they want my work contract I don’t know. my accounts closed and I’m unable to contact them via live chat.
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Brian Mcgarry
21 January 2021
Comment from ca.trustpilot.com
I don't understand this rizk sports betting I join them about a week ago i sent them a copy of my passport and letter proving my address i lost a bif of money at start now I started wining things started to change now they want to know how much i earn and they want me to sent them proof of my earnings am not sending them .I now have been blocked
I don’t understand this rizk sports betting I join them about a week ago i sent them a copy of my passport and letter proving my address i lost a bif of money at start now I started wining things started to change now they want to know how much i earn and they want me to sent them proof of my earnings am not sending them .I now have been blocked
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Alexander Moylan
29 October 2020
Comment from ca.trustpilot.com
Worst online casino in the UK. When you play on a slot that acts like it's going to pay out the slot will suddenly get a partner cashier error or the slot will crash. I go through deposits without any bonus on multiple games. Other sites I play on will have bonuses or features all the time. Beware this is a scam site they manipulate the slots from paying big wins. There sister site Casino Euro left the UK which was also a terrible site. You have been warned.
Worst online casino in the UK. When you play on a slot that acts like it’s going to pay out the slot will suddenly get a partner cashier error or the slot will crash. I go through deposits without any bonus on multiple games. Other sites I play on will have bonuses or features all the time. Beware this is a scam site they manipulate the slots from paying big wins. There sister site Casino Euro left the UK which was also a terrible site. You have been warned.
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weshweshcousin
29 April 2020
Comment from ca.trustpilot.com
just an average casino nothing special. if you level up you get a spin at the wheel of rizk where you get 5 free spins wager free most of the time(enjoy 30p). and they claim fast withdrawals but instead they keep you waiting as long as possible and if you are going to ask about it in live chat it will even take longer. so if you want to play at rizk keep in mind if you win some you will get it the next week.
just an average casino nothing special. if you level up you get a spin at the wheel of rizk where you get 5 free spins wager free most of the time(enjoy 30p). and they claim fast withdrawals but instead they keep you waiting as long as possible and if you are going to ask about it in live chat it will even take longer. so if you want to play at rizk keep in mind if you win some you will get it the next week.
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Dylan hansen
13 February 2023
Comment from ca.trustpilot.com
“ Reply from RizkHello Dylan,Apologies if you have found our customer support difficult in this instance.That said, the comments that you yourself list having made here will invariably lead to an account closure and inquiry.Contrary to what you have stated, we care deeply about our customers, and these comments are textbook examples of statements that we are obligated to investigate in line with due diligence requirements. We have no way of knowing if you have made them in jest, and would always rather err on the side of caution.On initial inspection, the money appears to have been delivered fine, though your name is not linked to the account we have on file matching this customer service log. We would remind you that account sharing is a flagrant breach of our terms of service, designed to protect users and ourselves. We will be requesting further details privately so we can have a more detailed look into this situation for you.Thank you,Rizk Casino”Lmfao ,OK 1)I’m transgendered of course certain times my name will show up as my given(dead) name, and or my chosen name so of course seeing YOU GUYS need what is on my ID for your legal aspects. I use my chosen name a lot of the time. 2) is it really sharing accounts at that point? I don’t think so, nice try jumping conclusions. But thanks,3) I checked with my bank they are not there yet. As i dont have an account and suppose to be updated as they have been deposited in my other account. I’m not sure I can take your word for it. 4) to investigate or to shut down out of spite, im pretty certain it’s more or less done out of spite. 5) alright lets hear what you have to say via email
“ Reply from RizkHello Dylan,Apologies if you have found our customer support difficult in this instance.That said, the comments that you yourself list having made here will invariably lead to an account closure and inquiry.Contrary to what you have stated, we care deeply about our customers, and these comments are textbook examples of statements that we are obligated to investigate in line with due diligence requirements. We have no way of knowing if you have made them in jest, and would always rather err on the side of caution.On initial inspection, the money appears to have been delivered fine, though your name is not linked to the account we have on file matching this customer service log. We would remind you that account sharing is a flagrant breach of our terms of service, designed to protect users and ourselves. We will be requesting further details privately so we can have a more detailed look into this situation for you.Thank you,Rizk Casino”Lmfao ,OK 1)I’m transgendered of course certain times my name will show up as my given(dead) name, and or my chosen name so of course seeing YOU GUYS need what is on my ID for your legal aspects. I use my chosen name a lot of the time. 2) is it really sharing accounts at that point? I don’t think so, nice try jumping conclusions. But thanks,3) I checked with my bank they are not there yet. As i dont have an account and suppose to be updated as they have been deposited in my other account. I’m not sure I can take your word for it. 4) to investigate or to shut down out of spite, im pretty certain it’s more or less done out of spite. 5) alright lets hear what you have to say via email