BoyleSports Review

I think its the best online bookmaker esspecially for service !

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Hello, I was emailed & invited by Boylesports to complete this review on Trustpilot & I’m happy to do so. As a regular customer I think it’s only fair to try to give balanced feedback. So let me give you some pros & cons of my experience with them & I’ll also try to compare them with the other leading Irish market leader, Paddy Power. Firstly, anytime I’ve contacted them over the phone or by chat I’ve always found them to be polite & professional. They also respond quicker than their main competitor, Paddy Power who, by the way, are now only contactable by chat. So that’s 1-0 to BS. Secondly, you can still avail of Guaranteed Prices on multiple bets with BS whereas PP stopped this last month (very disappointing). 2-0 to Boylesports! BS also give you €10 in Free Bets (€5 Online & €5 Retail) every week IF you turned over €50 the previous week. I don’t receive any from PP. So that’s 3-0 to BS at half-time. ⚽️ ⚽️ ⚽️ ?Now, the negatives. Firstly, increasingly when you call BS you get through to a call centre in the Philippines. Nothing against our Filipino friends but it would be nice to think that such a wealthy individual as John Boyle could do a little bit more for local jobs in Dundalk. Secondly, the BS website is an absolute head wrecker. It is slow, unreliable & could never be described as user-friendly. What’s worse is that the layout is deliberately designed to do your head in. For example, the Next Race option is deliberately placed right next to the Casino & Virtuals buttons so that users can & do hit those buttons instead. This often happens & it’s cynical & deliberate. Even more infuriating is the obligatory & stressful exercise of having to navigate through a head wrecking security procedure (hCaptcha) just to login. This stressful task, in addition to the slow website all mean that you have very little chance of making sensible decisions even before you start because your brain is already fried! The PP website is, to be fair, much more user-friendly, far quicker & slicker & a lot easier to navigate & there are no over-the-top security nightmares such as hCaptcha when you login to the PP site. So let’s call it a 3-3 draw. ? My recommendation overall is to stay away from the BS.com website altogether & pop into your local shop instead. At least there’ll be a friendly face behind the counter & there will be a much better chance of you avoiding a stressful situation. It’s always best to ‘shop’ local anyway & you will, in all liklihood, also spend & lose a lot less. Thank you for reading & the best of luck. ?‍♂️

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Excellent service, my query waa handled instantly and resolved, were also very polite to me and offered me any other services

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I was dealt with efficiently and clearly. I’m happy with the experience

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Happy with the whole experience, would have given 5, but not landed the Super drop Jackpot yet!! On my favourite game Dynamite Riches. It be a 5 ? then!

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I’ve used many online betting sites throughout the years and Boylesports at the moment is right up there with the best.I had an issue I needed resolving and the online live chat where really helpful/friendly and got the problem sorted out for me.Great odds and offers also.

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Amazing customer service fair play to you all. Easy to contact an they back to you soon as possible best betting app out there, menus so straight forward an nice lay out.

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I was unable to use my free £1 live Casino bonus! I had to contact customer services 6 times and was told the same thing to do! But could still not use my bonus! I am still waiting to use my £1 bonus!

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Happy with a customer service..

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Love this sight a hell of alot.x

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With Boyle sport chat i told them my concern and it was quickly and efficiently dealt with.

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I opened an account was allowed to place one bet then my account was suspended !! I sent all my id to verify my account two weeks later and they still havnt verified my account and are refusing to give me my cash back !! If there doing this to every customer the interest there gaining must be in the thousands ! Surely this must be illegal ! I contact them every day amd its the same responce were dealing with it !!! Disgusting ! This company needs to be looked into !!! AND GIVE ME MY MONEY BACK

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Title says it all…..can’t open a new account, says I already have an account. Contacted customer services who advised that everything is fine and I can go ahead and open a new account. Tried 3 times, with 3 separate usernames. Still can’t open an account. Will stake my money elsewhere.

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Great service

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The app is slow at updating when betting in play or trying to bet on horse racing and every withdrawal for the past 6-8month has only been processed near the time (still over the stated 2-12 hours) as I’ve asked in chat…. Not good at all

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Got two lines of slots but only paid out one give them the date to check but never bothered getting bk to me.

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Get service, had my problem solved before the live chat was finished, Justine was great help.5 star

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Hassle free , quick and right solution. User friendly portal

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Excellent betting site. Clear and Easy to navigate and use, lots of offers, all good.

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Excellent response from a great team.

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Very good odds and gamez

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Great service from the person I spoke to,

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Excellent Service

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what can i say about Boyles casino one word excellant! they are simply the best most honest best games best staff on the market so very good! yes good folks you can loose thats the risk but at Boyles their games are fair and play sensibly theyve great tools in place to keep you safe you could walk away with some nice wins,being honest i totally trust Boyles with my money and my safety while on the site not much more i can say theres many rogue casinos out there Boyle sports most certainly is not one thankyou guys see you soon regards barry

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Great games but you don’t really get many wins or bonuses

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So I already had a review put up here about this site, now due to it being escalated I had to revoke it. However this site just keeps giving a recent conversation with live help on stuff that is not working….. be amazed be very amazed…What is your query about?Gaming PromotionsMaica 22:30Hi Alex. What can I do for you today?Alex 22:31o.k your new promotion would not load up yesterday now its loaded today and apparently now I have had to many attemptspromo penalty shootoutMaica 22:32Thanks for reaching out to us. I will look into this for you now.Can you send me screenshot for the error?Alex 22:34Screenshot (113).pngMaica 22:36Thanks for waiting Alex, You may try to troubleshoot first to see if you will encounter the same issues kindly take screenshot if the troubleshoot does not help.*Log out and log back in*Closing the browser/app and trying to relaunch a new one.*Clear cache and cookies.*Restart your phone/computer.*Uninstall the app then reinstall.*Try to use a different device (mobile/tablet/laptop/desktopAlex 22:37the browser has just been opened freshly….this is my nly device so are you saying a laptop is not suitable?tell you what while yu are hereMaica 22:38Kindly try these steps.Alex 22:39can you tell me why i get this error every time i load this slot no matter when i log inScreenshot (114).pngMaica 22:40Upon checking there is no issue on our website, Please kindly try these all steps. And if you are using laptop can you also try to use another device.Alex 22:40no i want to use my laptop…is my laptop unsuitable for your site?Maica 22:41Can you try to Clear cache and cookies and restart your laptop?Alex 22:41i have done this repeatedly with last errorhere is another oneMaica 22:42Thanks for waiting Alex, Upon checking with the Security department. All documents accepted and account update.Please disregard the message.Alex 22:42Screenshot (115).pngthese errors are coming up over a week nowMaica 22:43All I can suggest is try to use another device Alex, The laptop is not supported,Alex 22:43i restart computer i clear cache yet these errors keep goingo.k so my laptop is not supported to play your sitety all the info i neededWhat is missing from that conversation is my screenshots of the errors. So playing on a laptop on boylesport is unsupported?? I need to use another device !! omg how I am the only reviewer not to notice this, unless I am the only genuine reviewer. lol farcical absolutely farcical. Soo I used another device to play there free promo and yes it works..I then tried the slots that were not working on my laptop only to be told by my other device they are not supported, What is going on with this site!!!! you need multiple devices to play on here and even then they do not all work. This is completely new territory for me in complete and utter incompetence . My reviews usualy come before a tsunami of bad reviews..be warned.

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Everything is perfect, the withdrawal take just bit of time but this is normal for security reasons, after all the customer service is great ???

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I have a docket from 2017 100 euros win at 11/8 horse won . After contacting the helpline said they will not pay me out .This is not fair as many other bookmakers pay out on bets like this year’s after. I have a online account with Boyle sports and have been a shop customer for years. They can keep the money as they don’t care about their customers DISGRACE

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I think Boyle sports has everything you need from every type of sport to lots of different games. I have no problem going onto Boyle sports if I feel like a bet or just play a game

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Not a bad site, but promotions are pretty poor. Could do with more free to play games

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Avoid at all costs. My account has almost £40 in it, and they will not allow me to withdraw it. After weeks of telephone calls, emails and online chats and after sending them all of my personal documents they closed my account and kept my money. Still trying to get it now. Disgusting

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Honestly i would avoid like the plague there staff are igorant if thry dont like what you have to say there odds are sh##te id recommend paddy power or bet 365 dont waste your money or time with there bullcrap

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I had to contact Boylesports regarding a withdrawal. Normally these take a day or so to credit my account but this one was taking slightly longer. Within minutes my money had been credited. I couldn’t fault the customer service.

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I placed 4 x £5 bets for the Doncaster meeting on Friday 9th September.The meeting was cancelled but they refused to give me my £20 back which is absolutely disgusting – I tried and tried again but their customer service is one of the worst Ive come across ever.You’d think it was £20,000 I was trying to claim back.They said the meeting had been postponed – but I chose the horses only for that particular day and studied the going etc and several other factors and not for any other day.I did try telling this to their customer service team but they offered no help whatsoever.I have some bets outstanding with them, but after that, unless my £20 is refunded in full, I’ll be closing my account – life is too short to be affected by extremely bad customer service.

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I had recently experienced a withdrawal issue from my account, to my personal account, and so I requested if this could be done on my behalf from a team member temporarily. This was resolved very quickly and I received my funds within the hour without any problems.

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Wasted an hour of my life trying to deposit, very unhelpful, will not use again

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Mix up with a pay out, wrong account. But was sorted out immediately by a very helpful person online. Great service. Thanks again.

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Got sorted fast and efficient

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they decided to put just 5pounds welcome bonus but should be 20 without any explanation! Avoid! Discrimination!

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Please please ignore these fake one star reviews, after a few weeks of play I just don’t get the five star reviews!. If you are reviewing a site because the help was great then the fact you needed help is not a positive lol. Slots not loading, the site has so many unplayable slots its unreal. Promotions are credited 24 hours after you qualify and if you play after 9.30-10pm uk time then your wasting your time bacause its just constant losses. As for the verification process lol check it out.To the rep who is about to respond below….tried to contact your help, non responsive. And please try to respond with the correct English language i,e where and were….look it up.Wow I decided to put 7 quid into after midnight to play slingo, the results are as follows…What is your query about?Deposits / Card UpdateSorcha 00:19Hi Alex. What can I do for you today?Alex 00:19You just took 5 times out my account on which I had deposited!why are you stealing cash from my bank accountSorcha 00:20Thanks for reaching out to us, Alex. I will look into this for you now.Alex 00:20theft is not acceptableSorcha 00:23I am checking this right now. Just bear with me for a few moments please.Alex 00:24just withdrew the lot , in all my years gambling I have never had this, slots not loading with errors now repeated withdrawals on one deposit …i put in one deposit of 7 pound and you take out 42 pound …how is this possibleSorcha 00:29Thanks for waiting. Having checked you have deposit today with total amount of £42.00Alex 00:29no no you …i deposited 7 pound you then took out 5 more deposits of 7 poundwhy would i deposit 7 then repeat 5 more timeomg!are you blming me for this error?ReadSorcha 00:31I have checked this and you did deposit 6 7GBP todayAlex 00:32omg no i never i made one deposit then went to play…you have a problem with your site if you can repeatedly take from my bank account without my permissionwhy would i make 6 x 7 deposit this is just stupidtell you what i got this chat recorded …So please please let the rep below respond to me how you are allowed to steal cash from bank accounts and then when I contact live help its my fault? such a shady site never in all the sites I have played no matter how bad they are have I had cash stolen from my bank account! This one is going to the gambling commision just for the sheer fact they blamed me on their error.

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One of the best sites out there

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Shocking site when you want to withdraw they ask for your phone bill and irrelevant stuff to be verified before they pay you out and it’s just a long process to get your own money out I will not be using Boyle sports ever again

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Yet again I decided to play STARBURST SLINGO, What a mistake,it is a 10p spin I opted for, and I lost £90,yes £90 on a 10p slot.I got into the top round a few time, I staked about £28 in 1 game, but I got the 3 starburst reels, it is the most you can get and I got £11.10p, yes you read that right,this happened on 3 occasions and result was the same,staking up to £28 to get to this stage. Something strange going on here, is it as I have said in my previous post, that this is fixed, to get the 3 starburst reels doesn’t happen very often, but surely when I get this 3 times and the most I win is £11.10p then there is definitely a problem with this game.To be clear, I am not complaining because I lost, that’s the chance I take, when I play on slots, but there is a difference between playing and not winning, and playing and getting ripped off,again and again on this awful game, despite they saying all faces are regulated, etc.I will never ever play this bloody game again!!!!!!

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Nice app to use, easy and navigable. Thank you.

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Good site with plenty of choice

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scum scum scum

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Excellent – easy to use and BP gauranteee

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just scum !!!

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Stay away from this company I warned you .I lost over 1300 in couple of days the games doesn’t pay absolutely anything they scam chat is rude and doesn’t no knowledge.stay away this is the lowest pay out on any games I play for years casino and never seen a casino that literally spin but pay anything .no cashback no rewards after 1400 pound .they limit my deposit at 400 pound after that .it’s a scam.

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Very good service talk to a person when needed and all round good website

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