Betway Review

Deserve half star for deleting and or not offering matches where scoring a goal has high chance. Pathetic..

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Claims best odds guaranteed, settles at lowest price taken. Tried querying it with customer service via Live Chat, but gave up after 30 mins, as there were still 20 people ahead of me. I think that’s a pretty poor show to be honest!

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Well I literally joined yesterday it said deposit and spend £10 to get 125 free spins I did this today I have won absolutely nothing in here not got the spins However I must say I changed my star rating as they have contacted me and issued my spins hope I win lol but seriously great service hope I don’t need to edit again thank you again

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DO NOT USE THIS COMPANY THIS IS FRAUDLENT COMPANY.. from 100£ i win 2800£ and i tried to withdraw 500£ and they stoped my money without any reason, so i contact them my self and they asked for my 3months statment with all perosnal and sesitive information which i said its impossible.all i said you need to ask it before you open account not after ppl try to withdraw their money especcialy they never asked for anything for months only after start wothdrawing wininng mny.So i said give my money back and close account.. and i so many ppl on reviews have same problem they dont ask anything while u loosing mny only when u start withdrawing money..and if u win on sport they limit u bets , but they never limit ur bets if u play rullete or slots cos its all fixed and they know u loose anyway..

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I have been waiting over 5 business days for a withdrawal, the chatbot said will receive in my bank account within 24 hrs ago, awhile ago, chatbot now has no record of withdrawal. Horrible customer service, waited hours on queue, almost a total of 10 hrs over 2 days, when I was next, froze on two occasions. Betway.ca in Canada.

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I made a deposit, but it has not been transferred to my account. It has been 13 days, and the responses I have received from live support are merely bot-like and unsatisfactory. You keep telling me to wait, but during this time, no concrete solution has been provided. Withholding my money for 13 days is absolutely unacceptable.Moreover, you are already taking our money with your non-paying games and continue to withhold my funds. This situation is both unprofessional and entirely inadequate in terms of customer satisfaction. The issues with your deposit processes are not just mistakes; they are serious violations of customer rights.I demand an immediate resolution to this issue and a prompt refund of my money. Otherwise, I will escalate this scandalous situation to the relevant authorities, consumer rights organizations, and, if necessary, legal channels. I expect your company to take this matter seriously and take the necessary actions.

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By far the worst bookie out there. They canceled my bets for no reason once they were won while my lost bets were directly sent to the bin. On top of that, I’ve been waiting 2 weeks for a withdrawal, which is essentially my own money I deposited to this awful platform. Terrible customer service, it takes a proper grind to reach them out and they have no idea what’s going on, one time they say we need verification documents and the next time they say just wait for 24 hours (been waiting since early September). Looks like they’ve gone insolvent by sponsoring major events and do not have £500 to pay me back…

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After emailing Betway over 6 months about my winnings which they choosing not to pay now the scammers BETWAY have blocked me from using their site instead of paying out what’s lawfully mine. I strongly advise no one to use BETWAY it’s a scamming company and I’ll be doing my best to get BETWAY shutdown just need you guys to stop using them and don’t want anyone to go through what I’m going through it’s causing me stress

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After signing up and playing some games. I noticed that they don’t give a lot of free bonuses. And I was playing for 30 minutes and not one bonus. I just got a weird vibe about this site. Came to the reviews and after reading them. I will never play on this site again! Thanks for writing these reviews and confirming my gut feeling about this site.

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I’ve deposited 500$ Thru e transfer and no balance update nothing!!!I’ve been trying to get a hold of customer support but seems that’s they are not answering people I’ve been trying to contact them all day on there and the queue goes down and gets stuck on 1-2-3 queues I don’t wanna call them a scammer company But I’m starting to have no choice My username is Yapsterrr on Betway

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They are not letting me to make an account for “management decision”. They cannot tell me why i cant make a user on their casino so this website is an SCAM! Stay away from this!!!!!

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Yeah betway isn’t ure best option to go buy…used to have an account with worldsportsbetting and still the best in the market…betway is quite useless…no customer service and they have bonuses which they don’t give you

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Awesome casino don’t know why so many negative comments. Just withdraw takes a bit time overall all good .

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A while ago i did Betways weekly casino bonus which runs from Monday to Thursday, i got to the level of £50 cash and 200 spins earned and Betway decided to block me from receiving the promotion for “Responsible Gambling Reasons”. I found it weird that after I make deposits and earn a bonus you ban me from receiving the bonus but it’s still fine for me to deposit my own money and spend that. About 2 weeks after the ban was “lifted” but I still never got the rewards. tIt’s a shame because betway has such a great variety of games

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i made deposits with my card and via paypal but, it will not allow me to make a withdrawal. very poor show and very disappointing.

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Literally the worst site. You pay way more than you ever get back. No reward system as a chance to make your money back, little to no free spins. The only good thing is withdrawal time. Ive spent the little money I did have available trying to atleast add a little to my bank balance as im getting married in the new year but with no success.

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Please be careful if you are a member of Betway or are thinking of joining. Way back in July 2024, I requested a withdeawal from my Betway account. After July, August and now into September, I am still waiting. But checking my Betway withdrawel account, Betway are saying that the money was paid on August the 25th. So I have checked my paypal account which is where I requested the money to be paid into. No funds from Betway. Plus a deposit that I made about the same time has also vanished. I could quote a screen from The Shawshank Redemption, but I won’t.

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Betway.ca has no actual customer service and doesn’t give you your winning. Lost 880, and the worst part is I accidentally deposited 300 off that 800… so I lost my money. How are they allowed to get away with this?? How are they not shut down.

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Registered yesterday while I am holiday..one of the worst betting sites I ever come through. Lost nearly 400 pounds which I can understand that..sometimes you lose. Now they blocked me and kept 50 pounds on my account for no reason. If you want to block my account which is fine but you should have refunded the money first. Customer service doesn’t exist or hard to communicate. I have no idea how they are on top 10 sites in uk. I wouldn’t recommend anyone to bet on this site. Keeping my 50 pounds for no reason? There is no difference between this site and a pickpocket thieve in Oxford street.

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Terrible experience overall. Issues signing up, then once signed up access to the site was impossible unless on certain browsers, constant “oops there’s something wrong” messages. After that I received an email saying I will no longer receive sports promotions?! Utterly pointless and useless betting service. Why would I bet with betway if there’s no incentive like many other sites provide? Would not recommend

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Really scammers. Ive put a 1000euro bet on over 1.5 half time bet 1.50 i won it and they put that i played under on bet slip. Dont trust them. Jesus christ will pay these monsters

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I’ve been waiting over 5 business days for my withdrawal and still nothing. The live chat bot says my withdrawal should reflect in my account in 24 hours but has been saying this for the past 3 days. I’m quite worried that I won’t receive winnings at all

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From 5 stars to 1 in a day there scammers don’t rust these won 20 free spins on super wheel and instead gave me 2 pound didn’t realise ended up spending my own money as though they was free spins at 2 pound chat is absolutely useless yet another poor cheating scammers

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I’m new here and done withdrawal and after check reviews here so was a bit panic . But all good withdrawal takes nearly 48hours to reach my bank account . Yesterday done second withdrawal and in morning money already in my bank account . So good experience with Betway

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This side is a scam site they just enjoy when we loosing,I played two bet with R1 and R3 and all my bets where on auto cash out of 1000 but it paid the bet with R1 only and didn’t pay R3 bet

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Would advise literally any other online gambling site. I deposited money. The transaction went through. Both my bank and the company they use to transfer money (Loonio) have confirmed it went through. It’s been like a week now and after waiting 3 hours each time to get through to customer support (they conveniently only have online chat support) they just tell me it’s processing and there’s nothing they can do. No transfer takes a week, and like I said it’s been confirmed they recieved it. Please do yourself a favor and DO NOT USE Betway!!!!!

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Cannot register new bank card or update expired bank card, even after fingerprint verification. I’ve been trying for 2 months now and no luck. Received email from betway saying customer support no longer manned. Any contact number found for the UK rings out without being answered or the other ones don’t even ring. And live chat is useless. Diabolical customer service. It’s seems like the only option is to cancel my account.

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Again, they have not paid out on Their Best Odds Guaranteed commitment. This time I bet on a horse at 12/1 and it won at 18/1 – no enhanced BOG payout.Yes, again they have failed to pay out on BOG. – This after the farce last week where 24 hours after 3 races had finished they still did not pay out and I had to wait in a queue for nearly an hour to on chat and within 5 minutes it was paid. They then have the audacity to send me this message..”Thank you for contacting Betway UK support.We hope this message finds you well. We are pleased to confirm that the bets with the reference codes GKHN-JF9P-XTX5-GDYD, TQBY-EXTM-JANY-YQA2, and VDJC-MWDU-J9BH-AFEJ have been successfully actioned. As a result of our Best Odds Guaranteed promotion, we are pleased to notify you that you are eligible for a single payout totaling 18 GBP for these qualifying bets. We appreciate your participation in our promotional offers and are delighted to honour the payout in accordance with the terms and conditions of our Best Odds Guaranteed promotion”.This is an example of chat, started of 26th in the queue went down to 17 which I have been at for 15mins so far – hasnt moved….Betway Automated Support – 21:46Bot WC said: We’ll be with you soon.We’ll be with you soon.”Bot WC said: Our agents are currently going that extra mile for someone. You’re currently number 17 in the queue, please hold for the next available agent. Please state your query in the meantime.Our agents are currently going that extra mile for someone. You’re currently number 17 in the queue, please hold for the next available agent. Please state your query in the meantime”.They just dont care, happy to take your money not happy to pay out what they owe. They are not delighted to honour the payout and wont unless you get in touch with them.

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One of the most useless betting sites ever!the site is always freezing and most soccer games are hidden for no clear reason like Russian premiership and Belarus league…what a scam and the odds are too low in the soccer bets…ever since I’ve moved back to Hollywoodbet I enjoy betting and winning

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This site scam with me. they didn’t give my withdraw. If anyone win that time they hold withdraw.i email support team several time but they didn’t give me any reply. totally wrost support service. this site didn’t complete my withdraw although they locked my account without any reason. till now they keep silent

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People complaining about withdrawals I have had no problems at all went straight into my account within hours the only problems I have is the live chat doesn’t seem to exist when you try and contact the company

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Betway not paying BOG! Backed a horse over the weekend at 7/1. Horse returned at 9/1 but they didn’t pay out in greater SP. Tried to contact via live chat was put 42 in a que took me 4 hours to get to next in line where I was waiting an hour until I eventually gave up. I’d be surprised if there is actually anyone even working to resolve issues.

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This site is totally fraud. i opened a account this and made a deposit. After little win i made a withdraw. After 2 days they want address proof and i sent it. after that there is no response from support. The address document is 100% legal. Then i go to live chat. The live chat is just terrible. They told me they need identity card also so i sent it again but when i opened account i submit my identity and they verified it. After sent documents many days gone but still now there is no response and my withdraw till not come. i sent email to manager but no response. If the document not approved then they have to tell me but they didn’t. They just silent and took away my money. Please don’t opened account this site

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Hi I’ve struggle to get my money that I’ve won on betway it’s 3050 and 500 get them to send it to instant money standard bank but when I got to bank they said voucher has been redeemed

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I recently made a small deposit on this website and got incredibly lucky on a number of different slots as well as online blackjack. I withdrew my winnings and waited around a day for the withdraw to reach the next stage. My account was locked when i logged on that night to check the status of my withdraw. A customer service agent told me my account/withdraw was under review and told me to wait 24-48 hours to receive an update on the review (I assumed this was because it was a decent sized withdraw). 48 hours later after no update, I joined the live chat and have been waiting in the live chat queue for 4 hours, the last hour i have been “next in line”. A little clarity on why i haven’t receive an update and also why my account/withdraw was under review in the first place would be nice.

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Recently I posted the following review of the Betway company. “Just be careful if you are opening a Betway account or you already have one. I tried to with draw some of my winning over a month ago, and I am still waiting. The customer service is terrible, they have sent me emails, but do not reply to mine. The chat box is a waste of time. I have actully thought about closing my account, but I am convinced that Betway would lose the money during the transaction.”The Betway responce was as follows “We’ll contact you as soon as we’re done reviewing your account.”Guess what, I am still waiting.This concern has been on going for over a month now, not a good responce from a big company like Betway, looking after their customers.

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Again, thjs company have not paid out on there “Best Odds guaranteed” commitment and the events finished yesterday. When I queried this I got this response “While this isn’t a valid complaint, you can find more information on our Help Portal, or our Customer Support Team can help you with your query”.The amount of times this company either don’t pay out, take ages to pay out or only pay out when you raise it is ridiculous. Guess its time to changeResponse to Betway – There is no point you dont do anything as per previous issues. I have sent 3 emails to the UK manager who says its not a valid complaint despite your website saying all BOG will be settled next day by 10 and its now 1632pm. I went on chat and 32 in queue.

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I’m starting to really regret having opened an account with this company. I deposited using both my debit card and my PayPal account. Long delays waiting for debit card payment to be processed but fast using PayPal. When I tried to withdraw my winnings yesterday, I selected for it to go back on my debit card only to be told that I have to choose a payment method I have used to deposit with! The same happened when I tried to withdraw using my PayPal account! So I looked for a telephone number only to find there is no valid phone number for this company. I eventually managed to get onto live chat and goodness knows they don’t make it easy for you! I got a message saying I was 42 in the queue so I patiently waited as it counted down as far as 33 and then it disconnected me from the chat. I tried again and this time it didn’t count down beyond position 36. The final time I tried it said I was at position 41 and then after 20 minutes it cut me off. So the final thing I tried was to email them. I then got an automated message to say that the email address listed on the internet is no longer monitored! So frustrating and such a lot of wasted time. I’ve now been advised to report them to the Gambling Commission on 01212306666 or IBAS on 02073475883. If I get no joy from contacting them then I’ve been told to report them to Action Fraud in case it is a scam company.I can’t think of any good reason why a bona fide company would want to make it so difficult for its customers to reach them, so am now genuinely worried that Betway may be a scam company.

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I have deposited £100 on 04/09/24 and still no sign of it in my account today. I have tried to contact via their chatbot and I am just stuck at 1st in the queue.

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Don’t fall for the ads they probably spend all their money on advertising but let their players down! You would think they are a good well known casino but they are not! Payouts take a long time and verifications are delayed so you gamble it all away again! Watch out!

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For loyalty your site is bad!! Now I use betway a lot and deposit a lot also, I’ve deposited over £12000 since joining and I’ve not received not 1 free bet for my loyalty that’s a disgrace to treat someone as Badly as that honestly so bad, I want a free bet of £50 added to my account that’s the least i deserve or I’ll probably move on from your site as I’m very upset.

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Once again this absolute crap disgusting company still does not pay what’s owed, there is no phone number , just pathetic customer service, to inform that my £924, after day 8 is being reviewed, day 8, someone has to do something about this cretinous company, I won my money fairly, but still no payment, I’ve sent every document requested, passport, bank statements, bills, all pdf, id numbers, selfies, photos of passport, everything, 10 times, still nothing, disgusting duplicitous company. I’ll be putting all of this on tik-tok- Facebook, instagram. Do not use BET-WAY!!!!!!Nasty nasty company!!

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Deposited and withdrew early this morning after doing the school run and tried to log back in as I click on betway it says “oops something went wrong please try later what’s going on sent an email no response and also can’t even get in to do a live chat will update to 5 stars if resolved as I did enjoy playing the slot games quite worried now I’ve seen other reviews🫤 nearly 5 hours later I tried on another phone website up an running tried to log in says reset password looks very negative to me… Betway has contacted me very helpful so far I’m back in my account again once funds land in my bank I’ll update to 5 stars hopefuly soon… All sorted paid out happy days

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What can i say plz dont waste ur money takes and takes no bonus then wen u get one its so rubbish money making as per i seld excluded myself and not even looking back.

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I withdraw money from my betway account from Sunday until today I didn’t receive it. They requested fica I upload they said it take 2 days again for my money to be credited. My question is when I deposit money to bet why can’t they inform me of fica .This is gamb when client win credit his money

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I deposited R500 on the 22/08 that didn’t reflect on my account even this today to have received my money

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Won money a couple day ago and have not received my withdrawal. It’s now day 5 and still nothing. There is no way to contact support it’s getting very frustrating.

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I deposited a tenner into Betway for the first time and I had doubled it and withdrew the twenty.Clicked off and back onto Betway and I had been logged out, apparently I have made no transactions (the money had already left my bank) and there is no withdrawals being processed. Hopefully the money comes in my bank in the next few days.

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You know I love this website, but it’s so full of bugs, cash out options are almost never available l, and when they are available they lock your betting slip until one of your bets lose and then basically there’s nothing you can do but take the loss. While response of this company is we going to investigate this problem or that problem but nothing ever happens because it’s the same issues everytime. They make so much money yet they can’t deal with all the bugs. I think it’s quite pathetic for a betting company of this magnitude to have these problems. And yeah like I said they going to reply that going to look into the problem and all that nonsense, yet tomorrow or next week the same problem still exists.

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Refused to give me my free spins after completing the sign up bonus, the terms and conditions were incorrect and they withheld my spins. Do not bet with this company, go with actual bookmakers. Pitiful.

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