Betway Review

I have an ongoing conern with Betway about a non payment of funds. At the end of August I was sent the following message. “We’ll contact you as soon as we’re done reviewing your account.”Still waiting. 1/10 for customer services.

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Update to my last 2 reviews, it took almost 3 weeks and a lot of stress and headache but I got my withdrawal paid out in the end, after I sent documents to reverify my account. Betways support system is just pretty slow and messy . Would recommend using anotoher platform like bet365 that doesn’t flag your account for dumb reasons so u don’t get stuck in my mess either

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Once again I have to come on trust pilot as there are NO ways possible to contact customer service on betway to put mistakes right My casino rewards state I had 150 free spins BUT only 15 appear. Now I can imagine a mistake happened and a 0 was missed but why oh oh why are these mistakes happening so often betway

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Just gone onto my betway account for the 30 free spins i am owed and surprise surprise they are not there so i go on live chat and im number 94 what a JOKE this site as become it got to be the worse 1 now

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Worst betting app of all time, yesterday I opened an account to place sum bets on sports, made 120$ with 18$. I withdrawal 100$, this morning I go into my account the locked me out of it and I reed sum tweets on reddit everybody is saying the same thing. Moral of the story, DO NOT BET OR PUT ANY MONEY IN BETWAY!!! For all peoples sakes

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Had to edit bank card expiry date and then deposited on it . Now I can’t get my withdrawal why? Also never had any issues before . Love betway

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Betway team please just review my account and the transactions and you’ll see how wrong your query was and I’ve done nothing wrong. You are being negligent of my account and support is not answering my explanation to there original query.Follow up on my last review, 2 weeks has passed and instead of releasing my 2.4k withdrawal they have locked my account and still haven’t responded to my email about there query which made no sense that I explained. This is getting ridiculous. There is no reason for my account to be locked I have done nothing wrong but use this terrible platform. Did not think a company as big as Betway would be this negligent with there customer’s funds and experience.Support / investigation should not take 3 weeks with no responses on the process eitherBetway account email : same as review email Betway username : Bakedbrown808

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HiMy Betway account is drsteve. This pertains to Betway e mail reference number 0004816028876 Yet again I’m writing on this site because of a problem with Betway. I read all the reviews about difficulties withdrawing money from Betway and now have encountered the same thing. I attempted to withdraw money from my account to the credit card I use for their sites deposits only to be told this was unsuccessful, no reason given. Anyway out of desperation I have tried another means, my New Zealand bank account. Of course the customer support e mail that informed me of the unsuccessful withdrawal cannot be replied to so no way of communicating with Betway to try and sort the problem. Seems like easy to deposit money, extremely difficult to withdrawl

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Avoid you will never win a jackpot, or get a big win put over 400 in nothing back avoid please save your money

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Let you build up a game in betting then when you have a 10x bonus they block your account, they steal your money, don’t play with them

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Your company operates with no ethics and no shame. Betway robs people by deliberately withholding withdrawals, blocking accounts, and frustrating customers with endless demands. This is blatant theft, and you show no remorse.Your business is built on exploiting customers and stealing their winnings. There’s nothing honorable in how you operate, and it’s disgraceful. You are complicit in running a scam that preys on innocent people, and you should all be ashamed.Betway is not just a bad company—it’s a predatory one. You may continue your deceitful practices for now, but your actions will lead to your downfall.

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For the past 2 months betway has been copying and pasting the same message for me. And I now I can conclude betway is a scam and I want anyone ready to join me and see ways we can take this to court because this is too much. This is the same message betway has been giving me for over 2 months Hi, Theophilus.Thank you for taking the time to leave a review. We have reviewed your account and see that our Customer Care team is looking into this for you.Please refer to the email correspondence for any updates on your complaint.Regards,The Betway team

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I’ve made a withdraw request 2 weeks ago, after 4 says in the app says process complete but no money in my account.

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Betway is a SCAM!They’ve been holding customer withdrawal intentionally,every penny Betway sponsors is robbed from customers like me.

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I’m an ex staff at betway limited . I won’t lie to you we get our revenue from confiscating funds of customers. Immediately you win big we’ll just block your account and request for documents you can not provide and even if you are able to get the requested documents we’ll still confiscate your funds and frustrate you.we use our enticing welcome offers as a bait to lure unsuspecting victim and then confiscate their funds.i have personally made over hundred thousand dollars from confiscated funds. I have quitted my job because of my God given conscience. Please use a site that provide fast withdrawals like bet365 , betvictor and other big betting sites

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Not happy with the slots, pirots 3 rinses £100 in around 5-10 mins lion this casino, also I won 5 free spins from there win daily spin wheel, and won £5 from the spins, but it seems everytime I spin the wheel now it’s only been 1 or 2 spins for the last 2 weeks and it can’t land on 5 anymore, gonna switch casinos again cos I don’t feel like it’s fair👎

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I deposited 500€ with my card to my already verified account and after much unsuccessful win on casino I decided to withdraw 480€ and betway blocked my account and refused to pay me my own money maybe they expected me to loose everything to them After much complaints they say my account has been blocked for 6 months by responsible gambling and I will be refunded my balance. It’s 2 months now. They have refused to look into this. Why is it so hard for betway to pay up…. the negative reviews keep going up everyday. What is wrong with betway. How will this be going on for 2 months now

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@betway is the biggest SCAM ever@betway is the biggest SCAM ever! I’ve been chasing and waiting for over 3 months for my withdrawal.This kind of delay is unacceptable and shows their shady business practices.

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We play slots to get the feature spins as this is where you are supposed to score. Yet every time I catch the feature it pays out absolute pittannce. This happens feature after feature after feature. Do not waste your money on this company at all. Other casinos I play the same slots and lo and behold the features pay decently…but not with Betway. Don’t waste time or money on them, they are scammers!!!

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I entered a sports bet promotion where if the Springboks lead by 7 points at any given time of the game you will receive the winning payout if you betted on them.I indeed placed this bet and have been contacting betway for the past 4 days but they seem to do absolutely nothing about it.Each time I contact the contact centre they say that their managers will sort it out within 24 hours but this is a total lie as it has been more than 4 days now and nothing has happend

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If you are joining Betway, look at the reviews. The highest percentage of reviews are bad. There is a reason for that.

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I created a betway account, they didn’t ask for any verification, I deposited 400 pounds, I won 1000£ money in bets and live casino. When I try to withdraw some money, they asked for verification, I sent what they asked me. They me asked for a gas or electricity bill, I sent it. Waiting for verification, I won 2000£ more, at that moment they blocked my account. I have spoken to support in chat, but each agent tells me different things about my account.I have saved all the chats and if they don’t send me money I will sue this company in court.

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Just deposited £60 to say I couldn’t login to my account so now what happens to my money?! Actual joke can’t even contact anyone!! If. I can’t log in fine but giivve my £60 back!!!!

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Betway has become rather stingy with their slot games. Past few days been losing money like crazy and never seem to win. Are they becoming bankrupt or something because the loss amount compared to the win is ridiculous

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This betway needs to be investigated extremely fraudulent company! very worse experience with them! the worse ever, they should be rated 0% out of 100%.closed your account for unnecessary issues takes forever to reply and resolve issues. once you win forget it you wont get your money.FRAUD FRAUD FRAUD!!! No one should ever stake with this company for games its total waste of time and resources. completely uselessAfter opening an account with yourself with a verification done and approved you allowed me to deposit and have winnings almost £5,781 won. BETWAY Fraud

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My account was verified in few minutes my winnings were paid in less than 24hrs if I could give 20 stars I would..thank you Betway*******************

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DONT DEPOSIT AND PLAY WITH THIS FRAUDLENT COMPANY..i won 3k and tried to withdraw 500£ and they start asking for id and proof address and my acfoint was already verified ..if u win on sport they restrict your limits but never restrict on electroni roullete or slots cos they know u loose, but if u win they stop your money for 2 weeks..customer service is usless omly answer is copy pste escalting to operational team which ie usless nvere reply or ro anything just lieing they reviewing withdrawal for nearly 2 weeks.i can see from reviews they stop so many ppl from withdrawing funds..they should ask id when u deposit mny not when u win mny..if u loose they dont care if u win they need id ….

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Betway Account Reference Number : 0002186002528Betway account email : is same as this review’s email Betway team, this issue can be fixed very easily by just checking my account and my response to the Betway Support teams query email and my review will be changed back to 5 stars!I had an overall great experience with betway until my last withdrawal. I usually deposit a few hundred and i play to win small and will withdraw when im up only around 50$. I missed an email from betway from a month ago saying that “We’ve noticed that you’ve recently made multiple deposits into your account, however you haven’t placed any bets (or only very limited) and have requested a withdrawal to be processed for the same deposited amount” Because of this they have flagged my account and frozen my withdrawal, which makes no sense to me as I have never withdrawn the same amount deposited, my withdrawals have always been around 50$ more than what I deposited just before. I faced no technical issues, I just play to win small and avoid being greedy.

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They restricted my account. After I qualifed for their free bet I currently lost the money due to me being unable to bet. Plus I have another £20 of free bets I am unable to use. I have tried many ways to contact them and I am unable to contact them. Worst platform in the world. Stay away from it

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I join today deposit more than £60 I did because they advertised deposit £10 get 125 spins no wagering Guess what no free spins When I contacted the support team they ask me for proof of address and id what a joke 🤣 When comes to get deposit nothing is required but to give 125 spins free I did join many other casinos online and nothing of this happened also they all said you don’t need verification because we can check in our UK database I ask to close my account straight away They are scammers stay away.

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Hey !! BETWAY useless stuff disrespectful stuff and arrogant staff also they r biggest thief ever seen on this gamble world !! I know playing gamble means not always win but i played 20 £ for 30 60 1 # spins on the slots guess how much and how many spins i won? Only 1 spin and 20 p !!! Thats joke !! I think worst gamble website in UK 100% worst part coming up !! Welcome offer hey everyone must be careful reading terms and conditions !! Used my revulot debit card for deposit and spent no 10 even 20 £ spent !! Should get free spins!! Guess what!! My revulot debit card excluded bank card that I won’t get free spins!! Talking customer service they are ,arrogant disrespectful !! Laughing at yur face and telling yu no we can’t help yu !! Yu have to spent more money!!

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I had a great experience with Betway . Despite the negative reviews, I found their payout process to be quick and hassle-free. My winnings were processed faster than I expected, and their customer service was responsive. Overall, I’m pleased with my experience!

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My account was locked over a weeks ago with money in it and they said they were reviewing. After some weeks the betway responsible gambling messaged me stating my account have been locked for 6 months and the balance funds will be made available to me immediately. It’s over 2 weeks now and they have still have refused to refund the balance in the closed account and they have refused to respond to their messages. Why is it so hard for betway to pay up. This is my money for christ sake. Pay up. Refund my money. I have been on Live Chat but to no avail and all emails not being responded to. Pay up

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Hello it happened again, here is my email address; unlike u ppl my email address isn’t scum, 160 pounds= 320 spins on big bass bonanza, I ask whoever’s reading this comment go do that on somewhere else like bet365 it’s impossible that u won’t get free games under 20 pounds , Aba mohseni 1375 yahoo . Com that’s my email address if u ppl need money just kindly ask me

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Honestly starting to think BETWAY has just swindled me. I’ve been waiting over 3 weeks now for my withdrawal and still nothing. Customer service is non existent Only reason I got a response(email) was by leaving a review here. Funny how BETWAY can take your deposit instantly but making a withdrawal is whole other story.

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People I plead with you. If you don’t like having money, than sign up with Betway. It’s not a matter of you might lose. It’s guaranteed. You will lose. Not because you have bad luck or a bad day. You lose because they target players accounts. The amount of money they have to pay authorities to keep operating in the country must be massive. Hollywoodbets and Betway’s main objective is to bring more poverty to a nation that already has a high unemployment rate. They keep blaming it on addiction. It’s not gambling if there is no chance of winning. Wake the fck up!

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I deposited $24 into my Betway account and it Disappeared and it’s impossible to get a hold of somebody on the helpline and if you talk to someone they give you round around. Not worth your time and money.

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Yet again I am having to chase up free bets from a Betway promotion that haven’t automatically been credited to my account (drsteve)This time I opted into the Deal of the day:70% match free bet and deposited the required amount but guess what… no free bet. (Promotion ID:1071100)I seem to have to chase this betting site up each time I am entitled to a free bet using their promotions which is annoying and simply wrong. Other sites automatically add the free bet once the deposit is made. 🙁

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Do not deposit here u will simply not win a penny !!! I put 250 pounds over the weekend and I have not activated any bonus at all ! I’m very surprised this site is legal u loose u loose u loose for a uk site this is the worse one by a million miles awful take take take I also was rewarded with the 125 spins for registration I literally won 95 pea 😂 honestly it’s a insult I’ve now deleted my account and I will never deposit again . If u want fun and a little Win every now and again please stay clear of Betway u will not win anything here

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DON’T USE THIS SCAM OF A WEBSITE.Severely disappointed with how long my withdrawal is taking. Betway is asking for verification documents THAT THEY ALREADY VERIFIED. I don’t know what is going on but this site will take your money and if you win even a little bit will delay your withdrawal. The time frame for withdrawals is 24-48 hours. IT HAS BEEN OVER A WEEK FOR MINE. I have resent all the documents they have requested and still NO UPDATE. Please send me my money back and do not use this site!

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After a period of inactivity I received a message informing me my account was “dormant” and that I should contact customer services in order to have my balance returned to me. Naturally they make this impossible to do and have had no response for several months despite jumping through their hoops to re-re-vefify my identity.

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hands down the worst support I have ever encountered online. Have been trying now for 12_hours to get support without success. Just kept on a queue and then cut off. Tomorrow will try again and screen record it for my YouTube channel in case people don’t believe how atrocious Betway support is! Atrocious !!Account was blocked without any prior notification or warning beforehand. Not sure why it was blocked but have just spend 5 hours waiting in a live chat queue for support and still no reply from Betway. No email or telephone contact seems to be easily found on Betway site so I am at a loss as to what I should do.I see that Betway reply to reviews here so I am hoping someone will provide me with support from here

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Been playing here for a while not but suddenly cant log in to my account (details all correct) … go to live help for assistance, end up with a ‘bot’ and it prompts you to log in (if i could log in i wouldnt be asking for help logging in)!!!!! Emailed numerous times and not once have they responded. I now play with another site

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Terrible terrible terrible website, unbelievably broken and slow, withdrawals are such a hassle, the whole company just sucks cock and/or balls

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Rubbish when just register give me good withdrawal now spend 3k and nothing returns doggy don’t play here

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Please be careful if you are using Betway as a new customer or an existing customer. I have over the past few months had a bad experience with Betway and I woundn’t want anyone else to lose money as I did.In July I had a nice little win on the free spin game.According to Betway the payment was settled in August.We are now into September and I have check my account that I use for Betway deposits and withdrawals, I cannot find the money anywhere.Customer services is rubbish.I bet that all the superstars that they employ to advertise the site do not wait for their payments.Does anyone play the free spin game?Isn’t it amazing how everyday it ends up on a bonus spin. I wish that I could put a bet on that. But then again, they probably woundn’t pay out.Remember other betting sites are available.

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3 DAYS IN:The withdrawal method is by default not paying out. It accepts deposits but DOES NOT accept the withdrawal process to that same card. The CHAT customer service is deactivated so there is no customer service help. The email support support @ betway.com replies with : Hi, This mailbox is no longer monitored and your email will not be responded to.For any account queries, please visit our Help page.Thanks, The Customer Support TeamFeeling absolutely terrible ATM. SCAMMED

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I spent almost 7k dollars in this casino with no winnings , i completely understand its gambling , but not once was given a proper bonus

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When signing up with Betway, I submitted a proof of ID and proof of Address, both of which were verified. I won some money after meeting the wager requirements of the welcome bonus and submitted a withdrawal. After 5 days I reached out to chat and they mentioned I have to send in proof of address (something that I already sent in and was verified). The representative then told me that he would not be able to confirm receipt of my documents or escalate my issue. I am not sure why I have to re-verify my account when my address was already confirmed. Very disappointed at this process, I just want my funds out. I shouldn’t have to reach out to find out that I have to send in more documents. You should reach out to your customers first of all and secondly not re-verify using the same documents. Very disappointed, not sure I want to use Betway again, and others shouldn’t either.Molikakimbet

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So on the 20/9/24 at 23.48 i made a withdrawal its is now 21/9/24 at 14.21 and the money as still not gone in my bank this is a total joke any other site wjen you make a withdrawal the money is in your bank within the hour betway should not be allowed to get away with this

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