Betway Review

Hi
I made a deposit to betway which was debited from my account but not credited to the gaming account . I made a complaint and they told me it will be automatically refunded to your account after 15 working days.Then same thing happened after fews days I kept on complaining about it to there customer service , I gave them my bank statement of 1 months and exact transaction details including bank reference and timing its been over 1 month, I regularly contact customer care but no solution to my problem yet, where should I complain on them from India

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I withdraw amount 5 days back but still is not deposited to my bank account

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My deposit 2000rupees not added my betway account. My deposit date 26-9-2021. Please refund my bank account. Already bank statement send. My user name kishork002. Please my problem quickley solved. Help me betway support

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I had to press one star to get into this messaging, however they don’t deserve one star.
I have used them for years with no problems and suddenly my account is locked?
They tell me to verify my account and I did, I sent a copy of my drivers lisence. They then said it would be resolved in 24 hours.
Anyway one week later I still have a locked account and can’t reach them.
They tell me to contact customer service and you go around ina big circle unable to do this. The email they offer states they are not monitoring the site. The phone number they offer states because of COVID they are not answering calls.The Q&a is inactive. At this point I am very frustrated, they have my funds and I have zero way of contacting them.

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Very difficult to leave offensive words from this review…. 4 months later….. after Betway closed and locked my account. still no reason/explanation given btw. The worst part is the balance containing my winnings has not been returned to my bank account. It sickens me to see West Ham United show up on my TV screen every Saturday wearing the despicable Betway logo across the Chest… but also some joy watching them get pounded into the dirt where their sponsor belongs. If the EPL wasnt full of junk squads it would all be worth it if these thieves were relegated all the way to the 3rd division where this 3rd rate Betway Company belongs…….

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Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

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Hi
I have made deposits to beyway which was debited from my account but not credited in gaming account I made a complaint and they said me it will be automatically refunded to your account after 15 working days, then same thing happened after fews days I kept on complaining about it to there customer service , I gave them my bank statement of 4 months and exact transaction details including bank reference and timing its been over 4 months, I regularly contact customer care but no solution to my problem yet, where should I complain on them from India

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Horrible customer service they say they are willing to help you out but they never do they still locked my account with money in it they should change their name from betway to scamway

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They purposely don't have a proper contact us link on the website. Then they make you wait hours to chat with someone. After the person wastes some more of your time, she tells you to send an email to support. My email hasn't been replied to in over a weak. These guys are so bad that they don't even have an automated email reply system. They don't care that they make a ton of monies off of bets by people like us. Betway wants to get greedy and cheat people out of their money too. My bank has proven to me that the money is with you.

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My friend opened an account with them recently expecting to get their welcome sports bet offer but instead got a ridiculous casino bonus added straight to his account on deposit that splits your cash and bonus at a ratio of 63%/37%. This is just added to your account on deposit!! How underhand! He hadn't noticed until after a few sports bets won.

The most corrupt part of it all is he would have to wager 2.8k to release the bonus yet corruptly, even though sports bets DON'T count towards wagering, if you win, your sports bet winnings are split and added into a locked bonus fund!!! In all of my time placing bets at various bookmakers, I have never witnessed anything so underhand and corrupt. He finally withdrew his cash balance and had to forfeit £250 of his bonus amount and some of that bonus was actually sports bets winnings.

AGAIN!! today he deposited another amount and AGAIN they added this bonus. Thankfully he noticed this time and brought it to their attention on live chat. The chat representative said it couldn't be removed for 7 days so again he withdrew his deposited amount. Please AVOID opening an account with this corrupt and disgusting bookmaker who are purposely exploiting new customers in this appalling and no doubt questionable as to whether it's even legal manner. Shocking!!!

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Very poor company to deal with.

I opened an account to take the advertised bet £10 get £30 of free bets. The offer was not honored but they gave me a very questionable bonus which sports bets contribute zero to wagering requirements but winnings from your sports bets get split 63% cash and 37% bonus….with no way to wager through the bonus on sports bets. So, if you can place bets where the winnings get split cash/bonus why don’t sports bets contribute to wagering.

If I could be bothered taking this to IBAS I would, but it’s just not worth the effort with this dodgy Betway people.

I ended up withdrawing to cancel my accrued bonus and foregoing £250 of bonus money…..but then when I tried depositing again they tried adding back another bonus….get real….that’s so underhand….

I asked to have the bonus removed from my account and apparently that’s not possible….WHAT? Jokers.

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I opened a new account and did everything necessary for the welcome offer (bet £10 get a £10 free bet), and I was not given the free bet. There is no obvious way of speaking to customer services on the website.

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Total con, I put an accumulator on, after 75 minutes all my 9 teams where on top, but one was drawn at 75 minutes, tried to cash out but wouldn't let me, so for the last 15 minutes, they wouldn't let me cash out,, worst betting site ever, I thought foxy bingo was a con, until I came on betway, no more taking my money, definitely stopping using sites, you never win, they take every bit of money off you, bye betway

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Sadly, I think the motto of Betway support is "Ignore them, they'll get fed up and go away eventually." Have to ignore their determination when it comes to holding on to one's money though. They begin with a few weak excuses, then just totally ignore one.

They only owe me a measly £35.00, but when you consider they probably owe thousands of other punters the same amount, it puts it in perspective.

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These bloody motherfukers kept my 46400INR withdrawal on hold,When I contact through live chat they were telling we need to have a phone conversation with you.I am begging from last 5 days,but none of bloody motherfuker got in touch with me,they are showing hell.ban this bloody bustards from india

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It has been 3 days since I complaint related to deposit problem but sadly there has not been any responce from betway side.. And in between these 3 days i had post review in this site 2 times but still there has not been any response.. So we can say that betway is a forget website whose solely purpose is to looted the people

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Betway support at telegram is of another level forged coz when u contact betway support,, they will ask you to be a prime member first,, only then your money will be refunded.. They ask you to deposit 3000 INR.. Seriously man what a rubbish..

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Horrible company. Slow withdrawals and make mistakes on payouts. Avoid!

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My user ID is dilip3212 and yesterday evening at 11 pm,I deposit 500 INR using upi id but when in enter transaction number 128956817258 in betway,it is showing rrn already use i m using betway from last 1 week.so request you to pls resolve it and refund my money as earliest as possible

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Rene from BetOnline chat services was very rude. We ask for a supervisor and he just said to me that if there is something else that he can assist with…. I ASK SEVERAL TIMES AND HE JUST END THE CHAT SESSION VERY RUDELY ON BEHALF OF BETWAY . the agent was rude and denied me a supervisor. I wILL cancel my account with BETWAY and I WIL CHANGE TO BETONLINE.AG THEY TREAT PLAYERS WITH RESPECT AND O CARE ABOUT YOUR MONEY.

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I've left one star because I can't leave zero. I tried to withdraw £35.00 over a week ago. After a couple of days I received an e-mail telling me that they couldn't send money to my card, the card that I had used both to deposit and withdraw previously. After a wasted hour on live chat I received another e-mail saying that if I used the same card to deposit again, in would in effect "re-activate" the card. Like a mug, I deposited yet again with same card, still no money.

After another "live chat" I was told that my card was unsuitable. (The card that was suitable to deposit with, but not to withdraw to).
At one time, when they kept asking me to deposit using a different car, I asked if they could return my requested withdrawal to my account. No chance, yet every other online bookie/casino offers that service. Mind you Betway know you're not getting it either way, so it just saves admin work.

I'd rather they just said "We're not paying you." I could then write the money off. Well, I've done that now anyway, but they could have made it a lot more simpler.

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Hello Guys who facing problem of withdrawl and deposit and account not opening plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

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HORRIBLE!! They don’t even give a bonus I bet everything from 10 cents to $5 a spin and I can’t win a single dollar. I’ve been playing for weeks at least $150 a day and have no received one bonus or a win over $10 it’s craziness and disgusting. Do not sign up or even waste your money. sugarhouse is by far the best casino app out there I’ve hit big wins and receive my cash outs immediately. So if you are looking for a LEGIT GOOD gambling app Sugarhouse in the way to go not this rob shop!! Do not give them another cent!

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My username is niks72981 and today evening at 6 pm, I deposited 2000 INR using UPI id but when I enter transaction number 128830915120 in betway, it is showing RRN already used. I am using betway from last 2 years but never this thing happens but today it happened so request you to pls resolve it and refund my money as earliest as possible

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Why you are torturing me mentally without paying my withdrawal ,I got a e-mail.we need to contact you by call.I am available 24×7.Contact me on my registered mobile number in betway.i available anytime.Pay my withdrawal of 46400INR to my bank account

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Horrible customer service and they steal from you

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Hello Guys who facing problem of withdrawl and deposit and account not opening plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

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Absolutely awful customer service. I withdrew 100 pounds. Two days later I closed my account. Received an email saying the withdrawal failed (even though I had used this account many times for deposits and withdrawals). There is no customer services to speak to direct it's just an answer machine bot that cuts you off and now they are not responding to my emails. Absolutely disgusting as they are quick to take your money just not to pay it back. Never use betway, even if you win you don't get paid.

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It's worst I app I have seen ever. I think it's waste of time to review also. They won't follow rules they provide like withdrawal time frame.

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Hello betway
My username : Varunabd123
Mobile number : 9676996107

My currently locked on October 9th y becouse my y time period over and it's a self excluded indefinite and I chat to ur betway supporters they said ur self excluded indefinite 3 days and your account automatically opened on 12th October betway mail to me ur account was self excluded and 12th October your account automatically opened but my account still not opened plase help me
I trusted betway more then 1000 times other apps pls betway help me

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I've never written a review before because my time is precious, but feel compelled with this company, such is the abysmal level of customer service. I deposited £200, placed a few bets, and withdrew about the same amount, possibly slightly more. But since my account was locked as soon as I requested the withdrawal, I can't check. That was the end of August. I got an email asking me to upload valid photo identification and a photo which I duly did, and a pop up confirmed the documents were uploaded. A bit of a pain and unnecessary for £200. I've bet a lot more with other firms and not been asked for anything. I then got an email on the 16th Sept saying they also wanted a bill. They could have asked for this in the first email but they didn't. I sent the photo ID again and an electric bill on the 21st Sept. This was at least acknowledged the same day, but on the 28th I still hadn't got the money, my account unlocked, or a response so I chased it up. On the 29th I got an email saying my photo ID had been approved and that it may take 1-2 days to review the electric bill. "please join us on live chat for further assistance" when you do eventually find live chat (it's very well hidden) you realise that you can't use it without logging in. There is no telephone number either. 13 days later it's still not been reviewed. I am as sure as I can be that if I didn't chase it up I'd never get paid. The customer support email is not actively monitored, which doesn't fill you with any confidence, and with the apparent complete lack of staff, I'd question whether the firm is on the brink of insolvency. Perhaps it's just a complete mess staff wise because of COVID, which beggars the question why give themselves all this needless extra work to process a withdrawal in an account with £200 in it.

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Worst betting site there is, they keep your money, and the support is the worst I've ever used, they don't solve any problems, and they're selective with who they'll pay or not, if you haven't lost a lot of money on the house, they don't pay you back if you profit

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Honestly the worst customer service ever. I tried to call them the line does not work and they have auto chat lines that have responses pre-made to not allow you to chat properly. I have been told my source of funds needs to be approved, I gave betway all my information for 14 days and they still have no approved my account. I have lost my withdrawals funds of $4500 and it’s honestly so upsetting and sad. They locked my withdrawals and are suspending my account. I have them all the information they ever wanted such as my T4 Tax documents, T1, my personal income, bank statements, source of funds from my job, source of funds from covid insurance, etc. This has been absolutely overwhelming as I have been upset I may have lost all my money possible. I have my recipe it’s of my withdrawals requests and received an email saying they are putting it on hold. It’s honestly sad how they think people are money laundering and then suspending their accounts. I provided NUMEROUS emails and they still have not let my source of funds be accepted. PS: this started occurring when I started winning a lot of money.

Do not go with Betway, and I hope they read this review and try to help me get my withdrawals and account back.

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This bloody motherfukers,They have locked my account for no reason and now telling me,Your account is under review.They are giving torture to everyone In the name of review.Plesse form a sworm and request Ministry TRAI to ban this app(The Telecom Regulatory Authority of India).They will ban this app.For that single complaint is not enough so please form a Sworm in group,So we can complaint.

Note:I have sent my bank statement and there you can see my name everything.Verify and process my withdrawal

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I play alot of online slots / games.
Betway is a really decent provider.

No hassle at all with deposits or withdrawals personally. They paid most within 12 hours and larger amounts within 1/2 days.

Id recommend this site based on my experiences.

Thanks

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worst customer service i have ever experienced across sports betting sites. They are thieves. Avoid at all costs. They send auto responses that don't answer questions, they give SLA's that they dont keep. And most importantly they rob you. They are refusing to verify my account despite sending all required documents multiple times and following up daily with no response from betway. They have will not let me withdraw my funds, they are an absolute disgrace. If you are reading this i hope you are doing so before joinging betway. Unfortunately I only came here after a bad experience. Avoid at all costs.

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STAY AWAY !! PLEASE READ .. THEY DO NOT PAY OUT ON SLOTS. I was playing for 3 hours multiple different games and did not win more than 5$ once . I was playing $1-2$ per spin. They literally do not let you win and it’s pretty obvious . When you do win it’s for 5% of what you bet. It’s ridiculous. I mean I am not just saying this because I am mad that I’m losing lol. They simply do not let you win at all on slots. The website is not good either . I asked the customer service chat there phone number and they didn’t know. What a joke. “HIGHWAY ROBBERY”. STAY AWAY! Just like there location in south Philadelphia I never won there . But not as bad as the casino website. It’s a shame I couldn’t imagine how much money they are taking off people. I played on many websites . And I was going to make this my home website to gamble on from here on it since they were close where I live … but to bet $1 a spin and not win more than $5 in 3 hours on 10-15 different games is crazy to me. Takes the fun out of everything period . They definitely do not play by the rules there supposed to follow . What a joke stay away … they also do not let you bet a team and the over in the same parlay . For example if you bet the Philadelphia Eagles and the over . They will say it’s invalid . What kind of BS is that ? Isn’t that what betting is all about . Instead they wanna take the fun out of everything . God forbid the odds of hitting a same game parlay is too high so they take it away so you can’t bet it at all. Whoever runs this should be ashamed of there selves . Steal all the money while you can because yous definitely do not have any loyal customers . I can guarantee that … I never wrote a review before u til this one I HAD to go out of my way and wrote a review because of how bad this is .

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Only If you could give no stars firstly games are the worst hardy any bonus on them especially if you win abit after that till they get some of the money back they will are you lose all the time trust me your better off without this site. Customer service what an absolute joke they are useless no mangers ever available to speak to might as well go speak to the wall instead of these. Nothingn eles I can say but I would advisestay well clear of these nothing but trouble 😡😡😡. Please just read and avoid there are loads of site way better than these robbing people

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Still will not give you your account back even though there is money in the

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One of the fraud company.They locked my account from 2 years.They always gave me excuses.They looted my withdrawl of 100000 rupees.they are really fraud sites.Stay away from this site.
hemuethi

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Hi Guys who facing problem of withdrawl and deposit and account not open plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram and now betway give 100% deposit bonus to our clients…please telegram us @betwaysupport

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I have self excluded myself for 3 days.But when 3 days over when I tried to login. they have locked my account without any notification,When I contacted they said we are reviewing your account.Its 3 days over still my account is locked.they are torturing me mentally,Without paying my withdrawal

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Terrible odds,rigged casino to the core.bad customer service.Avoid 99% of people that use this scam website lose money.Avoid like a plague.

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Hello betway
I am varun and my betway I'd : varunabd123
My mobile number 9676996107
My account is self excluded pls re open my account immediately please I love betway and I trusted betway pls re-open my account I placed bet tomorrow ipl game pls re-open my account

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Why advertise you have a cash out system only to screw people over with no chance of cashing out the whole game when the coupon is winning. This was my last bet with this site. Good bye

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Hi Guys who facing problem of withdrawl and deposit and account not open plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

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Utter pish site . You win and they won't let you take your own money . This is the type of site that should be illegal . Scum of the earth !!!

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Betway is FRAUD

I have already shared my experience with you guys. Now, it's almost one year when they do fraud with me of Rs.80000/-. When I wrote review and need customer support they block my account.

Beware my Friends. Don't use this App

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Hai betway my id varunabd123
my phone number 9676996107
If last ball boundary betway gives free bet as same loss amount bt yesterday ipl match chennai super kings vs punjab kings finished with boundary but I don't have free bet plase give me pls I trusted betway and I love this gameing pls provide me as free bet

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I have no withdrawal problem. No deposit problems. I have spent 1 year with betway. But it is strange. Still, I have no complaints. Betway is my favourite on every point of view. I am a regular gambler and some times when I lose control. Betway staff always aware me when I lose my control. Overall experience is mind-blowing. Thank you betway.
I love everything on betway.
Betway staff is awesome, they always aware us about responsible gambling.
I love them all❤️❤️
Support staff always give their 100% to solve any issue. And I am always feeling confident if any issue persist

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