Betway Review

Hello folks it’s been some months since I last updated but there’s nothing to report BETWAY ARE BAD NEWS have still not refunded my £30 and have no intention of returning it I’ve exhausted the procedures and result is they get to keep my deposits not winnings just money I didn’t use steer clear Betway and their staff conspire to steal your hard earned you have been warned. Albee3 username genuine customer genuine complaint they’re bandits. Can’t go back more than 1year on trustpilot but it will be 3yrs in April I be giving negative reviews every time I see your name

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I WAS SENT A FREE BET ON A SUNDAY WHICH I OPTED IN TO. IT DIDN’T WORK. I WENT THROUGH THE CHAT SERVICE AND SPOKE TO AN AGENT WHO KEPT ME HANGING ON FOR 25 MINS THEN CUT ME OFF. I GOT TO FIRST IN THE QUE REASONABLY QUICKLY ON SEVERAL OCCASIONS BUT NEVER GOT BEYOND THAT, NO AGENT EVER CAME ONLINE TO HELP ME. I EMAILED CUSTOMER SUPPORT WHO TWICE POINTED ME BACK TO THE CHAT HELP. IT IS NOW WEDNESDAY AND I HAVE LOST THE WILL TO LIVE. I THINK THEY ARE BLOCKING ME SOMEHOW AND JUST LEAVING ME HANGING ON. ANY SUGGESTIONS?

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Rubbish u can deposit as much u want and I will get very low returns so u will be not even interested withdrawing it . Don’t play here

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Betway, what is your purpose? I’m seriously asking, tell me! Do you need money, do you need more money? I mean, can a site be this bad? The website and app are in terrible condition! As for the games, I used to call other places bad, but you’ve surpassed all of them! What kind of collaboration do you have with Games Global? Every spin is a loss, literally every spin is a loss! Who regulates you, for heaven’s sake, tell me so I can request an audit report! I’ve never seen an RTP rate like this! Stay away, friends, stay away! Even playing with a 0.20 stake would be a waste!By the way, friends, I think parallel gaming is happening here! Games are constantly giving Multi Game errors, and they freeze right in the middle of a spin! I can’t prove it, I can’t say for sure, but that’s what I think!

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I loved playing on Betway! The win-lose ratio wasn’t bad at all for what I expected and I didn’t expect to always win so when I lost it wasn’t a problem… that was before.I might have been able to cash out anywhere from $400-$3600 here and there. If anyone wanted an online casino to play, I’d recommend Betway!… But as of the last while.. it’s impossible to win… I’ve deposited a total of maybe $1000 in the last month or two and haven’t cashed anything out. I’ll deposit $20, that’s gone in 7 minutes.Deposit $50, I might fall to $30, go back up to 47 and than instantly it’s gone down to $0.Deposit $100… go down to 80, back up to 110, down to 90, up to 103, down to 70, up to 76, down to 40…. and so on until it eats every dollar.I loved Betway so much that I didn’t want to believe this but it ACTUALLY, GENUINELY feels like a scam now. Like it literally is just going to keep eating every dollar within 7 minutes

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PLEASE READ THIS MESSAGE.Do not use this site, Betway are terrible at paying out, if you win big on the free games.They can lose your deposits and as for customer services. I don’t think that they employ anyone in that role as they don’t like getting back to you.Please use other sites.

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It’s been a month ! Still waiting on my withdrawal. No feedback or response from Betway,this is really bad service and will inform everyone i know to stay away!My withdrawal shows as paid for 2 weeks now WTF!

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Where do I begin? I attempted to make a withdrawal at the beginning of November, and as of 8th December, I am still waiting for my money.I’ve contacted Betway’s customer support numerous times and encountered the same excuses over and over:”Account needs to be verified” – I have verified my account four times now. I sent my documents to their verify.uk email and their support email multiple times.”Live verification” – I also verified my account twice via their live link, taking live pictures of myself and my ID.”Wrong format” – Then I was told the file format of my documents was incorrect. I had to reach out myself to discover this; no one informed me proactively. I uploaded my documents in PNG, JPEG, and PDF formats, as instructed, just to make sure. This should not even matter since I had already completed live verification twice.After all of this, they locked my account. Thankfully, I had anticipated this and saved copies of every page of my account details.What’s worse, I was provided several case numbers via email, only to be told in live chat that “no one monitors the support email inbox, so don’t bother”. I have transcripts of their agents saying this. I was also advised not to reach out, as they would contact me when needed – but they failed to do so multiple times, leaving me no choice but to chase them repeatedly.As of now, I am still waiting for my money. This entire ordeal has been exhausting and feels like a complete lack of respect for customers.Betway, I am willing to change this review if you finally contact me properly, resolve this issue, and pay the funds that I am owed. I would have liked to continue using your site, but it’s clear that customer care is not your priority.Take this as a formal complaint – I have gone above and beyond to resolve this issue on my end. It’s time for you to do the same.

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BETWAY BETWAY BETWAY BETWAYHi Andrew, I trust you well. Thank you for your email. Kindly provide me with the following: – Please confirm how you are funding your Betway account (e.g., salary, savings, inheritance, etc.).- Let us know your occupation, the name of your company, how long you’ve been employed there, and your salary.- We need proof of business registration or ownership of the trucking company.- Lastly, please provide bank statements showing your deposits into the Betway account for the last three months (September, October, and November 2024)- please ensure this is in a downloaded PDF format.Warm Regards,OK SO AGAIN JUST AN UPDATE ON HOW UNPROFESSIONAL THIS BETWAY COMPANY IS ITS BEEN OVER A MONTHS AND I HAVE SENT THEM ALL MY DOCUMENTS I EVEN SENT THEM MY BUSINESS COMPANY NAME CHEQUES THAT GO INTO MY ACCOUNT TO SHOW THEM HOW IM FUNDING MY GAMING HABIT ……AND STILL I HAVENT RECIEVED MY FUNDS LIKE THIS IS JUST DISGUSTING LIKE WHAT HAVE I DONE TO BE TREATING LIKE THIS IN THIS TYPE OF MANNNER PLS CAN THE CEO OF BETWAY LOOK INTO MY CASE FOR ME BECAUSE IM GOING TO TAKE LEGAL ACTION IM TRYING TO DO EVERYTHING RIGHT FOR YOU GUYS TO PAY ME PLS AND THANKS Andre BETTON FROSST905

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i deposited R4000 into my account instead of R400. Its been a week and BETWAY still hasn’t given my money back!!!!!!!!!!

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I correctly predicted all four winners on their Four To Win game, yet on their results page of that game they are saying that there were no jackpot winners for the day in question.I have tried contacting them on their live chat, email support, and Facebook Messenger, but they leave you waiting for hours then cut you off on live chat and don’t reply to emails or messages.Basically you cannot contact these people.Looking at other reviews it seems I am not the only one who is completely dissatisfied by this company.

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Avoid avoid avoid, complete scammers will find any excuse to not pay out!

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I can’t find any other way to feed this back to Betway. The website has recently been redesigned. Now it is almost unusable on a mobile phone. I suspect betway want you to use their app but l am loathe to do that.Also the new menu layout is missing items that previously appeared, like some promotional options like 4 to win, making some pages difficult to find.

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Betway is literally fckng ripping off people blindly and our Govt just don’t give a sht as long as they collect taxes. The WC Gambling board turns a blind eye because they work for these fckng @$$holes.

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Played Betway casino. Was a game called Big Bass Splash. For first time got every single bonus add on. Was spinning 3 pound a spin. I’d add a picture if I could. Anyway after getting hook, level 2 start, plus 2 spins, plus fish and plus fisher man yes that’s right all five things thinking I’m gonna get something gd here for once. Seeing people online win big when getting this. Drum roll please, 51 pound at 3 pound a spin no hooks nothing. Complete joke of a game. Seems like it holds back on your wins.

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This company is awful.. I have opened an account and had it locked as soon as I deposited. Sent an email with no reply and spent 3 hours waiting on there online chat to never get through to an agent as constantly getting kicked off. I have never seen such bad communication from any other similar site. AVOID AT ALL COSTS!

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Please no one should try BETWAY casino and am very serious and honest. It’s a real definition of SCAM. Never say you were not advised because I have lost big time. Am trying all I can to warn people in every platform to be wary of this cheating BETWAY scam

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The problem with writing a negative review on a gambling website is that everyone will probably think you are just a sore loser. This is just my experience I’ve had with them and I know I’m not the only one. I’ve played for a long time across a variety of gambling brands. Betway is by far one of the worst experiences I have ever had. I’ve had some wins and some losses but there is always something wrong whether it’s a withdrawal, deposit or the functionality of games. The customer service is appalling I’ve never experienced anything so bad. 3 days on a pending withdrawal only when I chase it up they wish to tell me there’s a problem and it’s taken my 3 hours today to get absolutely no where, they are presumptuous and judging. I just want my withdrawal and the account closed at this point. There’s so many better places to go for good experiences.The thing with gambling is it’s supposed to be fun and it’s them that take the fun out of it. I don’t mind a 30 minute reminder but If you get on a good run they will find another excuse to interrupt it.UPDATE: I’ve had no further contact from them but I just went to check if there’s any progress with the withdrawal and they’ve locked my account. No contact whatsoever. I haven’t recieved my money either. Accoumt locked and i cannot access the live chat to speak to anyone either. Very very clever behavior. I’ve issued complaints and hope this review will save many others.

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BETWAY BETWAY BETWAY ITS BEEN ALMISR A MONTH SINCE I WON 25,475.04 AND YOU GUYS REFUSE TO PAY ME WHAT OWED TO ME , YOU GUY DID A FAKE INVESTIGATION AND THEN SAY MY ACCOUNT IS CLOSED AND I WONT BE GETTING PAIT OUT UNDER SEC:7.2 AND I DID NOTHING WRONG THEN TAKE MY LINE OF CREDIT AND PUT ON THE BETWAY SITE TO NOW I LOST ALL THE LINE OF CREDIT AND ALSO LOSE MY WINNING BECAUSE BETWAY REFUSE TO PAY ME THIA BEEN GOING ON FOR ALMOST A MONTH AND I HEARD NOTHING POSITIVE

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USE THIS USESLESS BETTING SITE IF YOU DO NOT WANNA GET YOUR WITHDRAWAL.(i got proof too)

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PLEASE READ THIS. For all off you that are thinking of joining Betway, just look at the ratings. Just for information, if you have a problem with them, they are not interested in sorting it out. For examle if you withdraw money from your funds and it doesn’t appear in any of your accounts. Do they care? NO of course notPLEAse be aware of what you are letting yourself in for if you do join.

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LOL BIG JOKE Gone from 10 free spins on a Saturday to 2 free spins😂😂😂😂😂 they’ve also changed the rewards bit giving you less than they were doing!! Shocking casino plus you win on the daily free reel 2 free spins and then an error message just keeps popping up and not letting you play them they are absolute selfish take take take!! Never give anything back please avoid it !! Stick with Betfair or 365

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Okay here’s what i know about this site. I made an account a year ago in 2023 or late 2022 and they self excluded my account last year around May of 2023 for unknown dumb reason and i tried to reactivate that account earlier this year and I got denied that. So I made a new account back in March or April of this year and I’ve been using it since then whenever I has money and feeling lucky but was responsible too. Until today they self excluded my new account because from older account was self excluded and on top of that I won a bet yesterday and I don’t know if I will get that payment for that bet now which really bullshit and sketchy. Why would they self excluded an account without letting you know why especially if it’s a newer account. I use to like this betting site but not anymore after this really bad service especially with scamming going on a lot nowadays too. Or they gave no fraud protection on people’s accounts and it’s easy for scammers to hack people’s betway accounts or the people that work betway are actually scammers I don’t know something going on there and I advise people not to use there services until something is done about that. I won that bet fair and square too!!

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Why is it so hard to find on how you can contact their customer service? I withdraw some money this early morning and up to now no feedback. Update: I received the money that I’ve withdraw this morning from my Betway account. So I stand corrected that nit all the bad reviews against them are true. Thank you Betway

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I tried to withdraw from betway they had recently updated my debit card . They told me they couldn’t process it as it hadn’t been added as my preferred withdrawal option. I updated my preferred withdrawal option ask them to try again no joy. I asked them to reverse the withdrawal to my balance no joy couldn’t do that got on to chat again after half an hour told me they were transferring me to their payment team and hung up. Only way to contact them is through live chat and unhelpful is an understatement. There are a lot of reliable and reputable betting companies unfortunately this is not one of them. Martin Cox. Username Marley2877.

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SO I FINALLY GET ANNSWER AND THEY SAYING THEY NOT PAYING ME MY MONEY HOW POSSIBLE CAN SOMETHING CAN SOMEONE REPLY TO ME AND TELL ME WHAT DO I DO TO GET MY MONEY PLS I HAVE ALL MY BANK STATEMENTS AND MY CEDIT CARD STATEMENTS PLS CAN SOMEONE TELL WHAT TO DO PLS IM STRESS OUT I OWE MY BANK 10, OOO LIKE I HAVE MY BILLS TO PAY IM SO STRESSSED OUT I HAVE WON 25,475.04 PLS. DONT. TRUST THIS GAMBLING SITE BECAUSE I HAVE LOST OVER 15,000 DOLLAR ON BETWAY GAMING SITE AND THEY NEVER BLACK LISTED ME NOR ANYTHING THEY STILL GIVE ME THE ADVANTAGE TO PLAY AND WON MY MONEY BACK BUT NOW I WON A FEW PARLAY WICH RISE MY ACCOUNT TO AS FAR AS 30,000 I WAS STILL GAMBLING THEN I LOST 4500 SO I DECIDED IM GOINT ADD AN ACCOUNT NUMBER SO I CANE WITHDRWN THE 25,475.04 AND ALL OF A SUDDEN MY ACOUNT WAS LOCKED AND THEY SAY IM BLACKLISTED AND THEY SAY THEY NEED ID TO VERIFY ME THEY SAY THEY LOOKING INTO MY ACCOUNT NOW THEY SAY THEY WONT PAY ME MY MONEY. HOW POSSIBLE CAN THIS GAMING COMPANY JUST HAVE THE RIGHT TO JUST TAKE MY HARD EARNING MONEY PLS PLS PLS CAN SOMEONE REPLY TO MY STORY AND TELL IF I CAN HIRE A LAYWER FOR THIS BECAUSE IM OUT OF THOUSANDS OF DOLLAR FROM BETWAY AND IM NOT HAPPY I CANT PAY MY BILLS IM STRESSING OUT ANDRE. BETTONusername FROSST905 pls any one from canada who can assist me I’m IM FROM CANADA IM NOW NOTICING THIS COMAPANY IS FROM SOUTH AFTICA AND THEY SEEMS TO DO THIS ALOT AND GET AWAY WITH IT SO PLS IM IN NEED OF HELP TO KNOW HOW I GET MY MONEY FROM BETWAY THANKS FOR TAKING THE TIME OUT TO READ MY COMPLAINTS THANKS AND HAVE BLESSED DAY[Reference: Frosst905]Dear Mr. Betton,Thank you for reaching out to Betway’s Customer Care.I have taken note of your complaint concerning the closure of your account and the non-receipt of your $25,475.04 withdrawal.I have conducted a thorough investigation into your account and can confirm that yourwithdrawal was placed on hold pending the completion of a verification process for your gaming account.I would like to direct your attention to section 5.1 Withdrawing your funds of Betway’s Terms and Conditions, which you accepted upon registering your account, and which relates THIS IS DEFINITELY A THING THEY DO ALL THE TIME TO NOT PAID TO CUSTOMERS BECAUSE IM A HARD WORKING BLACK MAN I DID NOTHING WRONG LIKE I SAID I OWN A TRUCKING COMPANY WICH I HAVE PROVE I HAVE PROOF THATS ONLY ME ALONE USED MY ACCOUNT I HAVE PROOF I NEVER FRAUDED YOU OR USE SOMEOME ELSES CREDIT CARD SO WHY CANT I GET MY MONEY ?!?

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Hi ! I just created an account .. i went on one my binges and deposited about $1000 on this site in a matter of hours i made my money back and then some . About $1650 total. I don’t understand why it’s taking so long to retrieve my money i sent bank statements selfies utility bill all that, i see now this is a scam site who picks and chooses when to pay out. I will be joining a class action! This is not cool.

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Totally rigged, dealers don’t shuffle properly at all. Not worth your time, go to a real casino it’d feel legit vs online rigged bs..

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BETWAY BETWAY BETWAY WHAT IS THIS, WHAT HAVE I DONE I HAVE DONE NOTHING WRONG AND I HAVE BEEN TOLD MY ACCOUNT IS NOW CLOSED CONCLUDED AND THEY DIDNT SAY NOTHING ABOUT HOW I GET MY 25,475.04 NOW THEY DONT WANNA PAY ME MY MONEY MY NAME IS ANDRE BETTON MAY 26 1984 THEY CLOSED MY ACCOUNT AFTER MY BIG WIN AND WONT PAID ME OUT THEY DID THIS TO ME 7 MONTHS PRIOR When I won 6000 dollar until they paid when I came on here and write a review but now that the money seems to be a lot to give back they hold on to my money and you have lost all my money my business account line of credit I use to play now I win and I can’t get my Money I afto put back that money on my line of credit and now I’m getting no answer fromBetway they just don’t wanna pay me back so what do I do from here

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Honestly can someone working for Betway get back to us?I’m starting to get frustrated ,no client support no feedback!How are you guys even still operating?

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Always recommended Betway I was happy with depositing £20 when ever I felt like a flutter but they won’t you to deposit £50.00 now Not happening I’ve now closed my account half heartedly Bet365 is the way to go been with them 20 yrs no problems

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I should have stop playing after they screwed me out of my welcome bonus but I didn’t. I lost about $1000 to these scammers and have not once been able to win more than what I deposit. I put in $20 it’s gone in minutes even at a $0.20 bet. I put in $400 it lasts me maybe 2 hours on $0.40 bets. The bonuses never trigger and when they do it is extremely underwhelming. If I hit free spins on $1 bet, I don’t want 9 dead spins and 1 spin that pays $1, like it took $100 to hit and I get $1 back. What kind of RTP is that? 1%??! I am done giving them anything. They can go rob someone else. Too bad for them because if they let me win a little I would keep playing and give them even more money.

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Hello. My name is Mathapelo, I was registered with betway during 2022 and been using them since then. On the 1st of June 2024 my account was blocked due to wrong password and was placed under standard review so in order for them to assist me i was told to email required documents which was a picture of myself hold my ID card and send a single picture of the ID which was the back and front of the ID and with that I was only advised on the 11th of June after calling numerous times. The money that is in my account is an amount of R24 800 and when I call them for feedback I’m only told not to contact them as they will do so after the review has been done. I gave the advisor my new contact number as well.

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Never playing on this site again how can you deposit 50 pound on treasure scarab and not triggered the bonus it’s shocking iv never played a game that has not triggered the bonus with in 50 pound i can’t believe how controlling thay are it’s not right and i never got a fair play it’s literally impossible to spend that much money on a random game not to give a single bonus it’s shocking.

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No message or reply off them . Still not sorted the issue out Il be posting everyday until this gets sorted . AVOID.

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I put $800 before I won anything, I cashed out $500. Since that little win I have put in over $1000 and every single game has been absolute garbage. I hit a bonus on $1 bet and it gives me $2 back, if I can even hit a bonus. I went $400 on $0.40 bets and don’t hit a single bonus feature. Thousands of spins and nothing. I get that it is all odds based but come on, unless the odds to hit a bonus are 1 in a million then theres no reason for it. This site is a garbage scam that will steal your money. I wonder how many people they have made commit suicide because they lost all their money. This should be illegal.

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ScammersOh yeah, they got me good, started with $30, flipped it to ~200, never saw that money or will see it again, hope they go broke they are definitely robbers

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Just got 20 spins off the prize wheel for rise of olympus but what a surprise i havent been credited with them Thanks for emailing me but what a load of rubbish i WON 20 free spins but instead you credited my account with £2 you are a joke why have you not given me my free spins

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Please be aware of betway my funds disappeared when i follow up you get excuses like account being hacked not true if i withdraw eft in my bank accounts they changed it to instant cash send when i get to atm they money gone. Called them they locked my account promised me that my funds wil be in once i send my documents to them again lies next day with account locked an instant eft was made. I called i ask what is going on i insisted do not lock my account the lady showed me she locked it why i got the proof why R1200 gone. Rather go to Hollywood bets there this stuff do not happen but im taking legal action took money from the wrong guy with this proof i got here wil expose them fraudsters stay away people.Date of experience: November 25, 2024

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Hi Betway,I asked for help here since I am out of option :(. My username is Sam123777. Sent 2 emails to support for help but got no replies. Will change 1 star to 5 after resolving issue.I withdraw big time (i.e. about $33K !) this month after winning bet on Trump election and was paid on Nov-15 according to your online Transaction History page by Visa Debit card.However, as of today (26-Nov), I still see no payment in my account. My bank confirmed no payment was withheld in my account due to AML/regulation checks and asked me to check with Betway. So kindly check for me to resolve this as soon as possible, that will be greatly appreciated. Please help me to help you to show the whole world you guys are legit and awesome. :)BTW I am afraid I will keep posting on different social media sites to raise this till I get response. Please don’t get offended by that. To others watching this as entertainment, please be nice (my $ is on the line hehe), will post update to let you guys know the outcome..Thanks,Kind regards

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Absolutely SCAM !!! Avoid at all cost.I have deposited 2500 gbp on 16th Oct successfully but it did not show up in my account.CS has confirmed they have received 2500gbp from my bank but technical issue the money was not updated. They said their BANKING TEAM will resolve it asap but then after 26 OCT , they are not answering email whatsoever to update me about my 2500gbp deposit.I did not even start playing with my deposit and they have already scammed me !I am seeking legal advice to see what I do.

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Very disappointed,I’ve been playing on Betway online casino for over a year now,you can’t even win a decent amount of money,and if you hit the bonus game they’ll just let you win a 5%or less of the money you put and it took ages to hit the bonus or high multiplier very sad.Its like your controlling the games in order for players to win a minimum or less amount,and on top of that like olympus 1000 and the rest of the games I hit the bonus games consecutively but Betway let me win €1.50 cents and €2.60 cents on the next bonus games with over hundreds of money I’ve spent this is bullshit same as through with other games,I cant recommend Betway to other players..it’s a scammed..they’ll just ripped you off of your hard earned cash..Joefer0609

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IM SORRY BUT THIS HAS TO BE ONE OF THE FAIREST GAMBLING SITES IVE PLAYED ONim not affiliated with this company and yes ive had my fair share of dumb losses but overall the amount of fair game bonuses per 100 spins has to be up there with the best available….look enjoy your deposit but play with care i recommend betway to most people

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PLEASE READ THIS:-If you are thinking of joining Betway, think again. Look at their rating for one, other betting companies have a better rating.Also, if you are lucky enough to win a prize on one of the free games, they don’t pay out, I have been waiting months for a payout.Where as on other sites I have had no problems.PLEASE, go somewhere else

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BETWAY BETWAY BETWAY BETWAY IM STILL HERE WAITING ITS BEEN OVER THREEE WEEKS IM WAITING FOR THIS MATTER TO RESOLVE SO I CAN GET PAID OUT MY 25,475.4 I DONT KNOW WHAT HAVE I DONE WRONG TO BE TREATED LIKE THIS , PLS CAN SOME ONE LOOK INTO THIS SO I CAN GET MY MONEY THE STAFF DOES NOTHING

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Good website and good chances of winning, did a withdrawal on 21-11 was approved the next day and apparently paid but nothing in the bank yet, usually quick on other sites so very unusual!Will update if and when my money is recieved…

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Betway still haven’t paid out my withdrawal, first attempted on 13/11/24. If you win anything on this website don’t expect to see it back in your account..Absolute con!!!

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Terrible site…joined the free bet club..and yet every week I’ve got go through live chat to get my bonus on a Saturday and Monday (except this week because I’ve gone elsewhere).IT JST NOT WORTH THE HASSLE..GONE TO ANOTHER SITE WHO HONOUR THEIR PROMOTIONS 😉👍

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I withdrew my money like 3-4 weeks ago and i never got that money.Theres always the same Message saying the money its on its way but i feel like i‘ll never get that money

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I hadn’t used betway in over a year and was shocked to find out how absolutely brutal they had become i updated a debit card let me deposit but not withdraw. No joy through live chat which is the only way to contact them quote you terms and conditions. The live chat is the worst ive ever encountered. Use at your peril . Casino was also an absolute rip ive used casinos for 30 plus years absolutely rigged how they get away with it is beyond me. AVIOD AVOID AVOID plenty of reputable companies about.

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