Betvictor PLAYER REVIEWS(2604)
David
26 September 2019
Comment from ca.trustpilot.com
A nice site easy to navigate
GREAT
26 September 2019
Comment from ca.trustpilot.com
GREAAATTTTT!!!!!!!!!!!!!
John Roberts
26 September 2019
Comment from ca.trustpilot.com
Putting at bet on today I expected guaranteed odds automatically as with other sites but apart from that it's ok
Bilo
26 September 2019
Comment from ca.trustpilot.com
Great site , easy withdraw lot of wining on slots the RA’ legends
BigHitBox
26 September 2019
Comment from ca.trustpilot.com
I have deposited a few hundred quid a few too many times on bet victor now and unfortunately I have not enjoyed playing the nice selection of games they have. This is probably, and, mainly due to how the games have been set up. Many features have been disabled and changed from the standard original versions. Some games (eg) Book of the Dead, have had their spin cycle changed in a way that increases the duration of the normal standard spin before the reels stop making it very unlikely that you can trigger the bonus by catching the three scatters. You can easily spend over £150 at 50p per spin and still not trigger it, which I have done multiple times Other games like like (eg) Mystery Reels have also been changed in similar ways and also had the stop the reels feature removed of disabled. You have no control and it makes playing at BetVictor very expensive and not much fun at all. In my opinion the website is okay, it works fine and I haven’t had any issues with lagging but the menu cannot be hidden When playing on the iPad. It is intrusive to your gameplay and very hard to be submerged into the game with it in the way. This is not an issue from an android device or pc. I hope bet victor decides to enable the features of these games in the future. When that happens I’ll give them another try, until then, I’ll stay away.
Mr Bugden
25 September 2019
Comment from ca.trustpilot.com
Bet £10.00 get £70.00 in free bets. Excellent no quibbles when you win, money paid within 2 days.
Elite Gamer
25 September 2019
Comment from ca.trustpilot.com
New customer and did not know that I had to “opt in” to get the welcome bonus but Kirsty was very helpful and got my free bets to me.Very kind and helpful service.Big up Kirsty ❤️
lw
25 September 2019
Comment from ca.trustpilot.com
Pleased to have had a good experience today. My fault i missed a bonus , but Kirsty reinstated as a goodwill gesture-very happy
Andy Miller
25 September 2019
Comment from ca.trustpilot.com
Contacted live chat regarding a bonus query.samuel the agent was very helpful and resolved it reasonably quickly Would reccomend betvictor!
Pawel
25 September 2019
Comment from ca.trustpilot.com
Good website, easy sign up process, great sign up offer,.
Vivej
25 September 2019
Comment from ca.trustpilot.com
The promotion offers of free bets are totally not worth it as it needs to be used within a week's time and the single bet odds should be 2 or greater for using the £10 free bet.
Chris
25 September 2019
Comment from ca.trustpilot.com
It’s the simple basic help that differentiates customer services. Top marks.
Jason
24 September 2019
Comment from ca.trustpilot.com
Fantastic games great agent that helped
B.Plant
24 September 2019
Comment from ca.trustpilot.com
Had a slight problem with bonus offer,but after a chat with Josh it was sorted out very quickly and politely.
Sue
23 September 2019
Comment from ca.trustpilot.com
very pleasant customer service. happy to assist you
Karl Dennis Zanft
22 September 2019
Comment from ca.trustpilot.com
Josh was really helpful and pleasant.
Jennie Beck
22 September 2019
Comment from ca.trustpilot.com
Quick easy problem solving and explained everything when did not understand properly..
Johnnie Mcateer
22 September 2019
Comment from ca.trustpilot.com
Issue very quickly and satisfactory resolved.
ace1903
22 September 2019
Comment from ca.trustpilot.com
Great service and accurate problem solving issue was resolved and fully explained what I did not understand
conor houlihan
21 September 2019
Comment from ca.trustpilot.com
Top class. i was so happy
Kylie Simpson
21 September 2019
Comment from ca.trustpilot.com
Kirsty from the support team was quick and efficient and was totally understanding with my issue witch was own fault so can't be more grateful great site all for the players / punters thanks again highly recommended site/casino
Ashley
20 September 2019
Comment from ca.trustpilot.com
Replay good easy to use
Laurence J Docherty
20 September 2019
Comment from ca.trustpilot.com
Ordinary site no lotteries
Josh
19 September 2019
Comment from ca.trustpilot.com
Excellent service with quick responses would highly recommend
Marie
18 September 2019
Comment from ca.trustpilot.com
I spoke to three of your colleagues on live chat this evening regarding the Deposit £10 and play with £70. Unfortunately whilst two people gave half a solution - the answers weren't sufficient to hep me. Hence having to try a third time. Lyndsay was helpful, polite and obviously more knowledgable and was able to provide the answer I needed. Thanks Lyndsay,
Matthew Spary
18 September 2019
Comment from ca.trustpilot.com
very helpful live chat.
Nithiwadee
17 September 2019
Comment from ca.trustpilot.com
Good team live chat
Stuart Urquhart
17 September 2019
Comment from ca.trustpilot.com
Hi b. v. Just to say I usually dread these tx chats with organisations but this was so quick @ easy even for someone that's not mobile trained like myself the lady whom I spoke tocalled Helen. She deserves the bookies vertion of a michalin star. Thank you
Chidiadi Joseph Nwogu
17 September 2019
Comment from ca.trustpilot.com
What a great service! Newly joined BV, got a bonus which i had no idea could expire! logged in to bet and realised it was gone.. I hIt up the chat button on the bottom right hand side corner and there was Sean a life saver!!! i was re-credited and now i will tell all me mates to come join BET VICTOR!! CHEERS
Edwards
17 September 2019
Comment from ca.trustpilot.com
Has to be one of the best online betting sites out there. I use both sports and slots and have never had to complain about problems with the site. Recently won’t a small fortune from them too so I can say that the smaller jackpots definitely pay out!
damien
16 September 2019
Comment from ca.trustpilot.com
My rating is actually a zero star . This is the most dishonnest and unfair online casino i ve never had to deal with . I took a promo and qualified for some free spins, i ve claimed these spins as i ve not been credited . I qualified 100% but they refuse to credit them for shaddy reasons and find excuses which had nothing to do with terms and conditions. Then they closed my account as i was not happy , without any reasons. On top of that , i had £10 on my account ( £5 cash and £5 bonus) and they ve stolen my £5 bonus . If you have an account , i advise you to close it now before something like they did to me happens to you . And if you don't have an account , never open an account here . I think it's the worst online casino i ve never experienced. I will update if ever my money is coming back , but for now this is stolen . Stay away from that scam And note that most of the reviews here seems to be fake ! so be careful !
Connor Kilcullen
15 September 2019
Comment from ca.trustpilot.com
Luke provided a quick and friendly customer service to resolve the issue
Mark
15 September 2019
Comment from ca.trustpilot.com
I was in contact with Maja on the 24/7 live chat and was dealt with quick and easy. I was looked after and that’s hard to find with some other betting sites that never respond. Will continue to use BetVictor in future.
Christopher
15 September 2019
Comment from ca.trustpilot.com
Really happy with bet Victor very fair and always free bets available
Tonlon33
14 September 2019
Comment from ca.trustpilot.com
Very helpful customer service, and able to action request to my satisfaction. Service in general works as you would expect/want
Angelkiss1
14 September 2019
Comment from ca.trustpilot.com
Online chat adviser Keiron, very helpful and corrected the mistake I'd made. Thank you Keiron for all your help and patience
Steven Heanue
14 September 2019
Comment from ca.trustpilot.com
The customer service I received was quick, helpful and amazing.. haven’t got a bad word to say. A lot of other services should be taking a note of how it’s done. No nonsense and being passed around to other sections just straight answers. 10/10
John Luck
14 September 2019
Comment from ca.trustpilot.com
Tried a few casino and reviewed a few. However, customet service and speedy payout brillant. When i won it was credit the next day or 2. Gambling support brillant as they was worried i was spending too much on gambling and gave me a call to check up on me, again responible casino They can lock withdrawals which every casino should do because when i lock i keep a few hundred to mess about and kill time. Easy place to navigate. Betting side is good. Brillant little bonus sometimes. So i will be using this company always. Thanks
Peppi Agliolo
14 September 2019
Comment from ca.trustpilot.com
very helpful and an easy process even when i messed up.
Andy S
13 September 2019
Comment from ca.trustpilot.com
Never had to use online chat before but Helen from betvictor was extremely professional and dealt with my inquiry with ease.
Janet Njau
13 September 2019
Comment from ca.trustpilot.com
I received incredible customer service from Meghan. Very quick and easy Already loving BetVictor
Ben
13 September 2019
Comment from ca.trustpilot.com
Great rapid service when account needed validating quickly so I didnt miss getting my bet on from Sean at BV.
Roli
12 September 2019
Comment from ca.trustpilot.com
good contact
Mark
12 September 2019
Comment from ca.trustpilot.com
Had to contact customer service twice today,on both occasions had a live chat with Sean who was quick to respond on chat, helped me out with my queries and provided a very efficient service
Dessie King
11 September 2019
Comment from ca.trustpilot.com
Good response.
Lauren
11 September 2019
Comment from ca.trustpilot.com
Very easy site, customer services answer any queries really quickly, especially Helen, very nice and useful!
Polly
10 September 2019
Comment from ca.trustpilot.com
Very quick and efficient service from Kieron, thank you
Andy
10 September 2019
Comment from ca.trustpilot.com
Amazing service. Had an erroneous bet due to a selection button appearing in the wrong place; corrected in minutes.
Daniel Jones
10 September 2019
Comment from ca.trustpilot.com
Brilliant betting site and brilliant support
Emanuel
26 September 2019
Comment from ca.trustpilot.com
Very good betting site love it
Very good betting site love it