Betvictor PLAYER REVIEWS(3120)

Hoshyar Gg
06 October 2021
Comment from ca.trustpilot.com
It’s the most disgusting casino ever I have play with if I could I wouldn’t even give them one *.. I have given up with this scam casino. I play with 32red it’s real casino I have win 20k and all the games it’s fun and bonus. Not like this scam people I have played more then 1k never have bonus ones . Because it’s fix and scam. So don’t play here play any where else if you like to win and have fun .

MR Andrew Grimshaw
05 October 2021
Comment from ca.trustpilot.com
Happy with this betting site. Works well. Only ever had to contact customer support once in a couple of years and was quickly answered

Dawn Brown
05 October 2021
Comment from ca.trustpilot.com
AVOID!! the people saying the positive reviews are fake are telling the truth! Click on the names of people leaving positive reviews , and you will see that they have already left a positive review for bet victor and are dong it more than once !! So when bet victors score goes down a fake positive review is left !! They took my money avoid !! I will take this matter further as regards fake reviews !!

David Thomas
05 October 2021
Comment from ca.trustpilot.com
Really easy to deal with, with any questions answered quickly. Seems like a great company.

Tony
05 October 2021
Comment from ca.trustpilot.com
Excellent customer experience, no waiting in queues of people and my minor issue was dealt with very quickly.

john morton
04 October 2021
Comment from ca.trustpilot.com
Bet victor like alot of other companys are using the affordability checks to restrict winning customers. They think we dont know this . The affordability checks are floord on so many levels its embarrassing. I might have no money but my partner might have 5 million for example. They are so patronising they think the public are incapable of looking after themselves so they have to babysit us. Not to mention the strange customer service staff .the only thing you get from them is scripted nonsense. I dont no what it is about betvictor everything about it feels strange it's not like any other bookie. Bet vic in reply to your reply are you for real if you want to keep people away from gambling related harm why do you constantly try to entice mug punters to play your casino games where you no for fact they can not make a profit long term. Why do you not encourage them to bet on horses where they can make along term profit. You dont fool anyone betvic .I no you think the public are stupid but we aren't. By the way dont get your scripts mixed up. And another thing bet vic people have all sorts of income like I said I could be skint but my partner might be a millionaire wich would make me a millionaire. Skint on paper loaded in reality. Do you get my point .probably not. And dont try and get this taken down typical bookie run off with your ball when things dont go your way

Alison
04 October 2021
Comment from ca.trustpilot.com
50 free spins if you deposit £15 or more,ITS A CON!!!I have done this for a while and the whole time I have NEVER won more than £4.78 and neither has anyone I know,that's at least £10 they have gained off each player!they pick one of the worst games for you to get those 'free' spins on so they know they will gain regardless!! PLEASE don't reply telling me it's a random generator, we all know that's rubbish

Dawn Brown
04 October 2021
Comment from ca.trustpilot.com
I opened an account and deposited an hour ago at bet victor , as soon as I deposited my account was closed and they have got my deposit !!

Mark Reading
03 October 2021
Comment from ca.trustpilot.com
Keiron very polite, helpful and efficient. A credit to Bet Victor for employing such a professional.

Daniel
03 October 2021
Comment from ca.trustpilot.com
*UPDATE* After leaving the below review suddenly Bet Victor were able to resolve the situation. I have updated to two stars because they managed to fix the situation but the customer experience has been shocking and I most likely will not be continuing to use their service. I firmly believe had I not spent hours chasing this I never would have received the cash into my account. I signed up to BV through a refer a friend offer - the offer clearly stated “Share a 100 cash reward”. After more than 2 weeks of back and forth over the sign up promotion and the person who referred me receiving their bonus, I was assured by three agents I’d receive the full 50 bonus and still BV are trying to only give me 20 after initially trying to only give me 10! Exhausting to deal with an incompetent company who do not honour their own promotions. Absolutely the worst company I’ve ever signed up to and so disorganised. I’ll be reporting to the Advertising Standards Authority also for lying in their marketing communications.

customer
03 October 2021
Comment from ca.trustpilot.com
Have used the site on and off for a wee while. Not had a single win. Slot games seem to be rigged. Play same ones in other sites and get the bonus etc. No free spins, offers are rubbish. Will be giving it a miss from now on. Wouldn't reccomend

Rafal
02 October 2021
Comment from ca.trustpilot.com
Lovin it ;) just it would be nice to get free free spins not deposit and get

Lee
01 October 2021
Comment from ca.trustpilot.com
Excellent service

Michal
01 October 2021
Comment from ca.trustpilot.com

Alison
01 October 2021
Comment from ca.trustpilot.com
Unbelievably!,I didn't think they were allowed to block ppl from getting any wins but that's exactly what they are doing because I wrote on here!!! This is a DISGRACE and I am not leaving it there be sure of that 🤬

rob
01 October 2021
Comment from ca.trustpilot.com
I am having to re write this review as BetVictor requested Trust Pilot to remove my previous review and they did, but Trust Pilot wont remove all the FAKE positive reviews that have swamped this page. Anyway to Recap, My Experience @ BetVictor, Dead Spin After Dead Spin and Teased with 2 Bonuses until your money is all gone. Try a different Casino and save yourself time on Trust Pilot and filter out the Fake Positive comments in future. And if Trust Pilot removes this comment then I would suggest they change there company name to feefo. Also a Casino with a 4.2 out of 5 rating, c'mon people, do you honestly think there are that many happy people losing money ? lol

H.C
01 October 2021
Comment from ca.trustpilot.com
Excellent site one of the best I’ve used highly recommended!

OLADIPO ANDREW
30 September 2021
Comment from ca.trustpilot.com
Integrity issue. I made a wrong accusation against Betvictor. I placed a bet on both team to score. I mistakingly picked "No" and when both team scored I was expecting my account to be credited thinking I won the game. I sent message to Betvictor to accuse them but I later discovered the error was from me. I picked "No" instead of "Yes"/ Having realised my mistake, I tendered an apology and to my surprised my stake money for the lost game was refunded. This is an integrity issue. Betvictor is the best! Thank you.

Steve Pan........
30 September 2021
Comment from ca.trustpilot.com
All I will say in this review is that do not believe all you read as I have had 2 reviews removed by BetVictor and this appears common practice whenever anything negative is written about them and I strongly believe this to be common practice by them...nothing I said infringed guidelines and I even stated that after having my first review of them removed.....LOYAL CUSTOMER TREATMENT OF THE VERY WORST

Carlos
30 September 2021
Comment from ca.trustpilot.com
I have been betting with Betvictor occasionally for over 7 years but today I closed my account with them because they demanded to see my last 3 months bank statements before I could continue betting with them. I thought it wasn't right that they should see them and I think I did the right thing by closing my account through online chat.

Steve
29 September 2021
Comment from ca.trustpilot.com

Jack
29 September 2021
Comment from ca.trustpilot.com
Great site, quick pay out 👍

S.A
29 September 2021
Comment from ca.trustpilot.com
Joined Betvictor roughly 2 weeks ago.. started winning on horses and got restricted, typical lousy bookmaker wont see this on other bookmakers.. they have fast fund withdrawals but they can take 24 hours to 'process' it from their side before they approve it.. overall a very horrible experience from my side. disappointing.

Eric Smith
29 September 2021
Comment from ca.trustpilot.com
Very good site freebets are especially useful

Paula
28 September 2021
Comment from ca.trustpilot.com
I've used the live chat 3 times so far and everytime they have been very effective and fast, especially my girl Samantha. She needs to get a raise 👍🏼😁

Alan Todd
26 September 2021
Comment from ca.trustpilot.com
They make you jump through hoops to actually process your withdrawals. Terrible, scammy company. I tried to withdraw a large amount (£4000) and as soon as I did, they requested my documents which is clearly not allowed according to the gambling commissions website. Then, when I provided them with all the relevant documents, they stop responding to emails and their customer service team tell me that they can't tell me anything because they're not a part of that department. Apparently they need to 'call' me. I've been waiting for 2 weeks for my account to be reopened and each time a document has been accepted/denied, I have had to chase them to give me a response. Scammy scammy website. STAY AWAY!! The positive reviews are clearly fake. Doing more digging, the same has happened to a lot of people. They love you depositing money on the website but then want to stop you when you try withdraw. I'm contacting the gambling commission and seeking legal advice

Mal McG
26 September 2021
Comment from ca.trustpilot.com
Scam artists Refer a friend offer split 40. Done all requirements solly was the agent sending both me and my friend back and foward saying we need to contact live chat. Orsi other live agent was saying my friends referal from me all requirements have been met but I need to contact them. Keep well away. Yes I agree all negative comments deleted, obviously trust pilt allowing this can't be trusted. We both took screen shots of our live chat and sent it to them via live chat link still came up with more B.S. Solly thinks I'm Silly, Silly Solly.

Sîrbu Ioan Sebastian
25 September 2021
Comment from ca.trustpilot.com
Good customer service, helpful. Sorted things out.

Rois
24 September 2021
Comment from ca.trustpilot.com
Would not recommend ever, worst gameplay ever. I invested big money with very minimum withdrawals, please avoid at all costs, they are aimed at taking your money, with minimum cashback....AVOID!!!

Dario Hađar
24 September 2021
Comment from ca.trustpilot.com
don't deposit money at this casino in the last 30 days I paid over 2000euro and got not even 300e.horor

rob
24 September 2021
Comment from ca.trustpilot.com
The site itself is ok but it seems impossible to win, I don't even expect to win at any Casino tbh but I DO expect to have a little enjoyment. BetVictor have tweaked the Pay-out percentage on the slots I would say. You would think they would let you win at least a little bit to keep you playing for an hour or so but NO, the only way is down where the Balance is concerned. Much better online casinos to play at anyway in my opinion. Shame really because the Site itself is ok and I think the withdrawals are trouble free. Although I've only withdrawn a very small amount just to Cut my loses one time. I've come to the conclusion that I cant be arsed any more trying new casinos ( I QUIT ) they all win in the end. I am up though thanks to BET365, I used to play just Poker on that site but one day I tried the slots for 10p a spin on Blazing Bells slot and F knows what happened but I think I hit a 5000x lol. I ended up £700 better off after trying a few others and getting medium wins. But I noticed it started to claw it back, so I banked it and tried other Casinos. I'm probably still up £400 as things stand but only Poker for me from now on. Good luck Folks !!! (give bet365 a little tickle I would) And if you want a good laugh just check the Gambling Commission reviews on Trust Pilot, lol no wonder online Casinos are shockingly BAD!!!!!

ROISIN
22 September 2021
Comment from ca.trustpilot.com
Very disappointed with the level of play I have received, have spent an awful lot of money in the last few months and have never ever gotten a jackpot, customer service can be hit or miss. They have gained hundreds of euro's through my gameplay and never received anything over one hundred euro. Avoid at all costs unless you want to lose your money fast!!

David Thomas
21 September 2021
Comment from ca.trustpilot.com
Great to be able to access Live Chat at this time - during the night. Very helpful. Thank you Keiron :)

Martin
20 September 2021
Comment from ca.trustpilot.com
Absolute con. If you win they'll "re-settle" your bets as losses because you won too much. If you're winning particular bets they'll remove those options for you so you cant bet on them. Thier tactics are predatory and should be illegal. Updating as i cant reply to lies from the company below. It's not that the bet was resettled. Its that you've emptied the balance and just stolen the money. Even if the bet in question was resettled as a loss and an honest mistake the other 2 bets that won were still settled as losses because you dont want to pay out when people win. Still haven't heard from your team about this, was told i'd be emailed and haven't been. Its just all lies isn't it, you dont like it when people actually win so you you just steal their winnings and hope they'll go away. I wont go away you'll pay what you owe. Stop lying to try and save face because i've given an honest review of your dodgy tactics.

Rick
20 September 2021
Comment from ca.trustpilot.com
yep very ture about the review the guy says that bet victor remove's reviews they don't like because this is a very dangerous bookie using id vercation to stop people getting there winnings I want to ask bet victor this why don't they ask id before account made??

Alison
20 September 2021
Comment from ca.trustpilot.com
Disgusted with these scammers!!,have proof now taking it to commission I've had enough now,over a week now & NOTHING!!! something isn't right & I intend on finding out 🤬🤬🤬

John
20 September 2021
Comment from ca.trustpilot.com
Poor service, like it or lump it would best describe the level of customer service. No loyalty bonuses, I’d go to virgin, live betting before here. I have already contacted customer services, but again the words ‘contact us’ are meaningless as nobody gets back to you.

john surgenor
19 September 2021
Comment from ca.trustpilot.com
My problem and I were dealt with in a respectful and helpful way thank you. I am now back on the right road.

Andrew Kershaw
19 September 2021
Comment from ca.trustpilot.com
Great site Been using bet victor for years now, never a problem. Excellent games, fast withdrawal payouts Highly recommended

Andrew Warner
18 September 2021
Comment from ca.trustpilot.com
Very dodgy. Always freezing. Single the odds for 1 winner on a lucky 15 and no 10% bonus. What year is this site from 1990? Every online bookie gives atleast double the odds for 1 winner on a lucky 15. I can walk round the corner and get best odds and treble the odds. Jog on betscammer

Robert J
18 September 2021
Comment from ca.trustpilot.com
Bet Victor is a good website for Canadians but not so much for live casinos cause of restrictions, but I mainly play on there sportsbook that sometimes give free 20 dollar bonuses which is fantastic!! keep up the Good work Bet Victor I hope you accept canadian customers for a long time to come!!

Ms Martin
18 September 2021
Comment from ca.trustpilot.com
I only play for fun but have had several nice wins and the payouts have always been super fast and in my bank in less than an hour. All my favourite slots are here. Responsive and friendly customer service.

alex
17 September 2021
Comment from ca.trustpilot.com
For the second time this site has had my review deleted. Why are my reviews being deleted ? because I refuse to give my personal details to them and they say I am a fake reviewer. I have been a member of this pathetic site for a years now and they are having low star reviews removed and having 5 stars promoted. So many iffy 5 star reviews for their site and so many one star reviews being deleted. As for trustpilot allowing this to happen if even worse!!!

Steve Pan........
17 September 2021
Comment from ca.trustpilot.com
l leave this review after having my previous one removed by BetVictor, disgusting treatment after being a loyal customer for 13 years, have happily traded hundreds of thousands of pounds with me to suddenly request "source of income" explained am a semi-retired musician of comfortable means, sent pdf documents of bank statements showing significant wealth and significant trading with BetVictor and other gambling firms also HMRC tax refund, explained could not supply P60 or anthing else they listed but this was not good enough and was told my account would stay restricted till i could......I said I have told you I have provided all I have and if this is not enough to remove restriction may as well close which they did.....disgusting treatment....this is all true so don't dare try getting Trustpilot to remove this, it infringes nothing

OlaOlu Bamikole
13 September 2021
Comment from ca.trustpilot.com
We need more no deposit bonuses, deposits are more than my withdrawals

Raymond Hackett
13 September 2021
Comment from ca.trustpilot.com
Only join the site last week ad I found online that thus betting site was the best. Unfortunately my experience with them so far is a disaster. Constantly been asked to repeatedly send my details I use my revolut to fund my bets and betvictor have my account still locked because they see it as a unknown card, but were quick enough to take the money when I deposited. I use this card on other betting sites without problems

Sandra Morete
13 September 2021
Comment from ca.trustpilot.com
Scammers they owed my money dont want refund.

Timea Kertesz
13 September 2021
Comment from ca.trustpilot.com
They owe my money and dont want refund please never open account with them. If anybody need proof contact me

Habib
12 September 2021
Comment from ca.trustpilot.com
Wow by far the best site i have used for a casino!!!! Massive win returns quick withdrawals like i cant fault it slots are so fair in returns and getting a bonus in game its crazy would highly recommend all day!!! Went onto the live chat to find something out and spoke to lyndsay absolutely helpfull very very happy customer 😄 wish i could give more than 5 stars i really do!
Chris Durham
06 October 2021
Comment from ca.trustpilot.com