Betvictor Review

Christie was very helpful and made the whole experience very easy. Much appreciated.

Reply

Amazing help gyorgy! Very smart thinking to help me get my account sorted! 5 ⭐️

Reply

Went on the live chat tonight to see where i stand on things concearning my epilepsy & i.d. etc. I must give a big shout to jacomb who was very helpfull indeed & gave me advice who to contact via email about the issue. Thankyku for your help jacomb 100%

Reply

Spoke to Charlotte who sorted out the welcome bonus efficiently and quickly. Really good services and we corrected quickly together

Reply

Jacob was quick and got the issue sorted immediately. I’ve found this true with all their live agents.

Reply

Hi Harvey was prompt and professional and resolved my issue immediately thank you

Reply

First time on live chat and got speaking to a fella called Jacob. Was brilliant help an sorted issue straight away. Very good service

Reply

Lauren was very helpful

Reply

Was betting on Parimatch and I Spoke to Jacob who was very helpful and sorted everything very promptly! Would definitely recommend Parimatch and Jacob as an advisor

Reply

Customer services were able to promptly apply earned bonuses that didn’t auto-populate due to user error on my side. Very helpful.

Reply

Spoke to a lady called Lauren, as a game kept spinning and was worried my withdrawal would be effected. She reassured me confidently and raised a technical ticket to resolve the issue. Thankyou very much.

Reply

Houda helped me out really well, great customer service from her!

Reply

Antony great customer service

Reply

Aidan was very helpful and managed to sort my query

Reply

BetVictor is the worst betting site I have ever used, they don’t respect customers, they restricted my account for no simple reason like that, I just opened my account a week ago and they closed my account. I advise people not to use your platform because it is unacceptable. I contacted the complaints department and they still didn’t solve anything, that’s fraud with people. Same thing with Parimatch they are regulated by BetVictor.

Reply

‘Hey Harry, your best bet is Bet Victor, as long as you don’t win. Mug punters only. Win and we will heavily restrict you account. Lose and you can bet all you like.. Our online casinos are computer programs, oh don’t get me started… Listen to Harry and Bet with Bet Victor..’

Reply

I recently returned to this site having not played in a longggg time. Won a few bits on the bingo , just 10 minutes ago I won £40 on slots and it’s in my account already! ( Says on website approval can take up to 24 hrs) Very impressed , will be back.x

Reply

excellent site give numerous free bets. withdrawals are always prompt both sport and casino are excellent

Reply

Aiden was very helpful.Had very good and prompt responses from Aiden. Nothing seemed out of his knowledge or parimeters to help. Definitely recommend Betvictor

Reply

Once again another week being robbed game pays out then takes all with out giving anything don’t waste money in this site what a joke .I will stream video of game play on YouTube to see rubbish lol

Reply

Excellent customer service. Jacob dealt with my query and was most helpful.

Reply

Very poor returns on the slots, certainly do not play like they are completely random. Can go 1000’s of spins without a bonus, even playing a variety of different games. No point trying to make a complaint or speaking to support as you get the same jargon. Clearly red flag accounts and are not legitimate. Also Google definitely shares data across all gambling sites. No way will I be returning to BetVictor. Posted this again as BetVictor flagged my review, clearly hit the nail on the head. How pathetic you are BetVictor

Reply

Awful service.I reopened an account I had had for years. After winning a grand total of £89 (and losing £34) after just 3 days they arbitrarily restricted my account. When I asked what the restrictions were, I was told I could not place any more sports bets. No reason given just “decided by trading department” As a sports betting site that doesn’t make them much use to me !Really poor experience.

Reply

The fact Bet Victor don’t answer my three questions publicly on this site will speak LOUDLY to potential customers. I am a verified customer.Bet Victor are free to bet with who they like, but they ARE NOT FREE TO MISLEAD WITH THEIR ADVERTISING. ‘Hey Harry, Bet Victor heavily restrict ‘winning accounts’ but Mug punters are welcome all day long’Have a lovely Wednesday!

Reply

Chantelle on live chat was excellent when I got a bit confused. Knowledgeable, friendly & helpful. 🙂

Reply

BetVictor is the worst betting site I have ever used, they don’t respect customers, they restricted my account for no simple reason like that, I just opened my account a week ago and they closed my account. I advise people not to use your platform because it is unacceptable. I contacted the complaints department and they still didn’t solve anything, that’s fraud with people. Same thing with Parimatch they are regulated by BetVictor.

Reply

Great service from Julia and many thanks.

Reply

I signed up with the intention of exploiting their bonuses; I made nearly £700 until I was rumbled and then I closed the account. I care nothing for this company or its employees – I have no concerns for their welfare.

Reply

Abysmal doesn’t even come close,how this site is legal is beyond me disgusting,customer service is appalling or non existent blocked on roulette tables for speaking the truth the only reason their trust pilot score is so good is they report the honest ones to get them remove that’s fair eh,stay clear unless you want a heart attack 50 free spins to receive £1.65 mmmm all scam artists

Reply

Great site. Nice costumer service, good odds, fast money handeling and fair system! I giving 5 star!

Reply

Fantastic. Samuel was great.

Reply

Great site, enjoyable

Reply

Spoke to Antony he was very professional and friendly. He understood my problem and sorted it out in quick time ??

Reply

Great customer service from Gyorgy, worked through my issue (ref: 1489409) very quickly and was really friendly throughout the whole chat! 5 star service ⭐️ ⭐️ ⭐️ ⭐️ ⭐️:-)

Reply

100% NOT a rip off. Won a few times here and the rtp is always decent… Not gash like laddies orMr Green etc. Their sister site is good too parimatch… Had 2 very fast withdrawals 2.5k n 2.1k from each after less than £200 total deposits. Bit dead recently but defo not a rip site. ?

Reply

Probably good for sports but casino is shocking.Closed my account today after never being able to get a win or bonuses was rare and payouts was low!Costumer service is good which I see most the good reviews are about but the casino side of this company suck don’t waste your money

Reply

Had an issue with a withdrawal and frozen account, Christie and Aidan both very helpful and clear with the explanations and steps to resolve the issue

Reply

I’ve had to contact BetVictor twice recently about withdrawals I’ve made on my account. I’ve been connected with Christie on both occasions, she has provided great service and has resolved my queries promptly. Thank you

Reply

Common cheaters and thieves. When I paid in there was no trouble and I lost. As soon as I won and want to withdraw suddenly thousands of verification documents. I sent photos with ID statement from the bank bill. Nothing helps. They just want to steal. I will report the matter to the supervisory authorities I have all correspondence and screenshots.

Reply

Hi allI’d just like to leave a few words of gratitude to BetVictor betting website.I signed up a day ago and I thought I had done everything correct when signing up.I placed a bet to trigger the free bet promo on offer. I checked my account , no free bet awarded, (shock horror).I contacted the live chat facility at BetVictor for a explanation.My contact on the live chat was Christie who was ultra supportive and professional.Apparently I had made an error on registration,But not all was lost as BetVictor honoured my free bets. 10/10

Reply

I have had mixed experiences of the core service from most casino sites, including BV, however I wanted to post a review to give credit to Bet Victor’s customer team who have given consistently exceptional service in my experience. Jayce in particular is friendly, helpful and very effective when it comes to resolving issues – today it was a smaller point regarding promotional activities, however during the recent heat related data centre issues and the vast array of downstream system problems that it caused, the BV team were still completely on the ball and managed all queries admirably. This contrasts with some very poor experiences I’ve had with certain competitors’ teams and with so many online gaming outfits to choose from, it’s all too easy to go elsewhere. People tend to get quite emotional regarding money so the contact centres in this industry probably get the worst treatment, which is also why it’s important, perhaps, to take the negative reviews with a pinch of salt? Just my two penneth.Anyway thanks again Jayce and team, now I just need a jackpot, for a happy Friday, haha, I think I will just have to settle for the good service hey…!

Reply

Catherine was incredibly helpful and has the patience of a saint. Thank you so much. Lesley x

Reply

I recently had a concern regarding my withdrawal and was put in touch with the lovely Lauren. She was extremely helpful and got me all the information I need in less than 1 minute. Great customer service!

Reply

Was on with Samuel today, cracking lad got me the help I needed quickly.

Reply

Which part of my review did you not understand?Answer my three questions PUBLICLY on here please!Pathetic!

Reply

Bad site .Have been playing this site some time don’t waste money games don’t pay out what ment to it robbery .

Reply

Talk to Dino, helped me nice and quick with no problems

Reply

The 5 star reviews on here from contributors with one review is telling.. BetVictor can clearly answer on here1) Do you restrict winning accounts?2) Do you close winning accounts after a certain threshold is reached?3) Does any of your substantial media & press advertising make reference to these policies?No bluster, just answer on here clearly.

Reply

Well done to Julia, solved my problem quickly and politely.

Reply

This guy Dino was so helpful upon signing up to bet victor in getting me my free bets ….. if only other gambling sites were as good with customers as you are ??

Reply