Bet365 PLAYER REVIEWS(2911)
Carl
30 January 2025
Comment from ca.trustpilot.com
Put bets on pre match and they wouldn’t let me cash out even though the option was there. Took over an hour to speak to someone and they still didn’t sort it out placed 2 in match bets that never appeared on my slip and again they did nothing about it. Total con of a company. Quick to take money for bets but not to pay out
Michael K
30 January 2025
Comment from ca.trustpilot.com
Trash customer support. Only responses you'll get are robotic ones via live agents. Placing false limitations for promos and free games as "safe gambling" method while accepting deposits and bets. They manipulated app glitches once limits apply
Jeremy Pascoe
30 January 2025
Comment from ca.trustpilot.com
Last night during the champions league games i was unable to cash out on two separate bets. Then all eight bets disappeared and the screen froze. I have other friends who didn't have bets on and there accounts were working normally. I think that they were set to lose money so they froze all possible cash outs and they cashed in. I will never trust or use them again
Albert
30 January 2025
Comment from ca.trustpilot.com
The most shit app i ever use today was technical problem .Plase don’t use this app is scarm
Richard Walker
30 January 2025
Comment from ca.trustpilot.com
Very poor company same as everyone else went to cash out and got screwed by bet365 chucking people out but miraculously my partner got on there’s as they had no bets in play a total scam as anyone with bets got screwed and people without bets had no problems tried to talk to customer service and just got told to f… off absolute joke something needs to be done we need to start a online petition or something
Sandra
30 January 2025
Comment from ca.trustpilot.com
Put on a bet on the Liverpool vs PSV , a bet builder with Chiesa to score or assist, which actually happened with Harvey Elliotts goal all so every other site had it down as an assist , however i lost my bet at bet365 decided he didnt assist.This company just steals from people, it wasnt much of a win luckily however it was still a win.Bet365 you are liars and a theif from today i will be deleting my app and using sky bet instead
Viper DJz
30 January 2025
Comment from ca.trustpilot.com
Scamers scamers scamers, I had bets on the champions league and funnily enough the servers went down so we could not cash out, horrible company and also horrible customer support.
Lee Harding
30 January 2025
Comment from ca.trustpilot.com
App and website crashed yesterday preventing any cash outs. Started working again right after the champions leagues games finished. Very suspicious! May they could see a high probably of taking a lot of losses. T&C's say that they dont have to do anything in these curumstances, not even refund your original stake. This means that if your bets are contingent on being able to cash out then you are taking a risk. Approach with caution.
Liam Swales
30 January 2025
Comment from ca.trustpilot.com
Literally placed about 7 bets on the in play bit with 2 losses and 5 wins and now they’ve restricted my account. Not sure how a betting company can restrict your account for placing winning bets? I’d like to get this issue resolved as the actually app is quite good to use
danielharris19931
30 January 2025
Comment from ca.trustpilot.com
Absolute scamming bastards deliberately crashing their websites during the biggest betting night of the year. Legal action is needed! F YOU SCUM
Anis
30 January 2025
Comment from ca.trustpilot.com
Scammers, basically the platform “crashes” while bets are on so that they avoid thousands of people cashing out their money during the biggest gameweek if european soccer where 18 games were being played at the same time. Frauding customers in brought daylight for not having their ongoing bets available for 30 minutes and magically the platform was “fixed” when the games were over. Bet365’s response to that? “Oops sorry for the inconvenience”. AVOID this website/app if you are looking for a fair gambling website.
Liviu
30 January 2025
Comment from ca.trustpilot.com
Today,our money are gone,becouse in the 70 th minute of games from CL,bet 365 block all our bets,and no service of the site provide!Miserabiles.....
Nobby
30 January 2025
Comment from ca.trustpilot.com
Trying to cash out for over £114 today and the whole site went down waiting 1 hour to be told IV come to wrong service good by
harry baglin
29 January 2025
Comment from ca.trustpilot.com
They logged me out and didn't allow me back on the app when I had a bet in play needing only 1 goal to secure £500 with 15 minutes still play. The cash out was taken away, this isn't fair play. Use other apps.
Glénn Lané
29 January 2025
Comment from ca.trustpilot.com
Absolute Joke of a betting site. I wanted to cash out, but couldnt log into the site, wouldnt load and got this error "Web server is returning an unknown error, Error code 520" As soon as the game had finished, hey presto, could long in, by that time it was too late and i lost out on hundreds of pounds.
Michel
29 January 2025
Comment from ca.trustpilot.com
buggy and suspiciously always down in critical moments of key matches. App needs a refresh.
Zuhair Mansour
29 January 2025
Comment from ca.trustpilot.com
app crashes when they losing big money
D R T
29 January 2025
Comment from ca.trustpilot.com
How can a billionaire company/organisation have such a terrible infrastructure in regards to its app?? Crashes far too many times and at vital times i.e. when monitoring an acca that is in etc missing out on the opportunity to "cash out". JOKE! SORT IT OUT.
Mr Evans Chris
29 January 2025
Comment from ca.trustpilot.com
Re-opened my account a few months back because i like the football 2 goals ahead and its a win. However bet365 preach that you should read gambling warnings, use their tools to take a break etc. Then when you take a break (for my own reasons), they penalise you. Then i have just been asked for my work history including what i earn, that is none of their business, account closed again and i will NOT be back. The other point to make here is that i had ages ago limited my spend to £10 per day, so we are not talking earth shattering amounts.
Paul Hopkins
28 January 2025
Comment from ca.trustpilot.com
Using Bet365 to listen to the commentary of a Division 1 football match (Posh v Wigan) and whilst it did not seem the most exciting match as both teams are struggling. It would be nice to listen to match commentary instead of inane drivel and occasional match reports.
Be
28 January 2025
Comment from ca.trustpilot.com
0% RTP - like everything is turned off.They love teasing when you're on low balance.
Crescenzo Feliciello
27 January 2025
Comment from ca.trustpilot.com
Literally the best online wagering establishment with a wide range of popular slots, excellent and efficient customer care team and the best safety tools at your disposal if there was an award given for fair wagering these guys would surely have a cabinet full of trophies , I would personally advocate bet365 and advise gambling there.
Paul N
27 January 2025
Comment from ca.trustpilot.com
Caution dont use their boosts or free offers they will close your account
jan lacny
27 January 2025
Comment from ca.trustpilot.com
You robes , what should I give you to win something, I filmed everything and I'll show it on FB so that people can share it
Louis King
26 January 2025
Comment from ca.trustpilot.com
Don’t not use they are scammers opened a account to get 50 pound free bets then they closed the account a day later after depositing a tenner do not use
Stephen
26 January 2025
Comment from ca.trustpilot.com
Following my last poor review of bet 365, i can update and say following the turmoil of 10 plus emails and a couple of phone calls, i spoke to Charlie a few mins ago, my issues have been resolved and my account is now live.. Much appreciated kr steve 😎
Finney
26 January 2025
Comment from ca.trustpilot.com
My account was verified and told everything is good on both sides for documents, and i was told I would have no problems on withdrawal if I won, to then deposit £200 and get a email saying they have closed my account, it seems all the reviews all similar stay away from bet365 scammers and they are getting away with it.
Nigo Mul
26 January 2025
Comment from ca.trustpilot.com
AVOID AT ALL COSTSThis company do not care one iota about their customers. I incorrectly placed a £50 bet using £8 credits & £42 cash.Contacted them (Emma P) well before the event started and explained but she refused to void bet then just abruptly ended chat.Unprofessionally and don't care.AVOID
KB
26 January 2025
Comment from ca.trustpilot.com
removed ability to view american odds, removing user choice. also restricted my account after winning more then i lost.seems pretty slimy.
Josheff
26 January 2025
Comment from ca.trustpilot.com
They are making it look as though they offer a lot of promotions and or free spins/bets and then using responsible gambling as an excuse to block use of promotions and bonuses. You can bet on 2 or 3 sports every week routinely and when you are about to make use of a bonus or promotion they will send you an alert telling you that you are blocked from promotions due to betting on multiple products. If they were truly concerned about your well being or gambling tendencies then they would block your deposits. Not your ability to use bonuses. This is borderline criminal.
John Smith
25 January 2025
Comment from ca.trustpilot.com
Person just ended my chat with me. While we were having a convo. I love your product. And will still bet with you, but that service representative deserves the sack, Aristotelis K just hung up on me mid convo, while I was just trying to understand how things work
Shaun Norrish
24 January 2025
Comment from ca.trustpilot.com
I've literally watched a friend just do 450 quid in 2 days and get absolutely ZERO back..bonuses non existent paylines are horrific and the apparent RTP of 95% is a complete lie! I did pre warn him not to sign up to these cowboys as I told him I permanently closed my account around 7 years ago because they manipulate their slots and fiddle payouts. The woman who owns this company rakes in 100s of millions annually...a little suspect don't you think when her slots pay next to nothing back no matter how much you jam in it? They need a serious investigation into her and her god awful firm. Safe to say he's closed the account permanently and headed elsewhere.. BET365 ARE SCAMMERS 👍
Yuli Prasetyo
24 January 2025
Comment from ca.trustpilot.com
AFTER I CREATE ACCOUNT AND DEPOSIT 500$ , THEY LOCKED MY ACCOUNT, AND WON'T UNLOCKED, BECAREFUL
Cezar Andronic
23 January 2025
Comment from ca.trustpilot.com
One of the worst UK gambling sites.Very poor in RTP and absolutely no fun,no bonus games,just dead spins.B'bay and if you want to grow as a site,gain customers,i'll give you a tip, improve your services towards customers,like others have done :) and you will be surprised how postive reviews will come.All the best.
Jeffrey Powell
23 January 2025
Comment from ca.trustpilot.com
It is the best racing and betting site on the planet
Edward Naylor
23 January 2025
Comment from ca.trustpilot.com
Slots are eating everything you chuck at them any time of day high or low stakes numerous deposits bet 365 is terrible months this has been going on i hope they get investigated.
Nathan Mortimer
22 January 2025
Comment from ca.trustpilot.com
Another company ripping its customers off. Will go elsewhere
Mick Jones
22 January 2025
Comment from ca.trustpilot.com
Mate of mine lost £800 in matter of hours on slots, received message asking me to think about having a break 🤣 I said back “ I think there’s a little more to it then that” and have restrictions banning me making anymore deposits……. Hilarious.
Stephen Bailey
22 January 2025
Comment from ca.trustpilot.com
Shocking . Account got restricted then got the riot act on asking me why I’ve spent a few more hours on site than normal.Then have I got issue .Then to be asked loads of questions about my money Got all rewards taken off me week before or so .Got no perks of having account and told call them up .Got treated like I was a drug addict at the doctors asking me 50 questions . Well on the phone I said I’ll close account because im being treated worse than Ive ever been treated .Don’t use site if you want spend few hours here and there on it you will have to explain why .Joke of a site .
Daniel Tredinnick
22 January 2025
Comment from ca.trustpilot.com
£100 in £5 out totally boring experience and layout
Tom MacGuire
21 January 2025
Comment from ca.trustpilot.com
Absolute crooks. What a bunch of payment avoiding gangsters, reneged on a genuine payout. Shame on them.
kevin
19 January 2025
Comment from ca.trustpilot.com
If i could give zero stars i would when i login you see special offers like bet £5 on a ftball match get freespins but all of a sudden these offers are missing when i login, so i asked them on webchat why? couldn’t give me a reason but they stop offering them to me for a indefinite period so i asked again same answer no reason given. If i was losing hundreds/thousands of pounds a week you would understand i barely lose £10-£20 a week if that, and here’s the best bit i can still bet on everything but they won't give me any offers go figure that one out
Mike Antoniou
19 January 2025
Comment from ca.trustpilot.com
I had a real bad experience today with bet 365 and their team. This was due to a mess up with their system and opta meaning that I couldn't cash my bet out and it lost in the 96th minute. However, I received a call from Jordan later on tonight and he was very professional, empathetic and they offered to pay the full winnings from the bet, even though it lost. Jordan was amazing and even if he couldn't offer me any payout, I would still be saying the same. He explained the issue fully, apologised for it and took the initiative to fix this drama. Betting companies can take your money and leave you high and dry, I will now only use bet365 thanks to Jordan, his supervisor and the 365 team. Thanks again
Manny J
19 January 2025
Comment from ca.trustpilot.com
How are these guys legally allowed to operate in Canada?Their system flags players that win and limits their bets or locks them out.And if you are a losing player, you are allowed to stay on. Super Shady
Andrew Oglesby
18 January 2025
Comment from ca.trustpilot.com
The owner goes to work by helicopter in Stoke come on in Stoke on Trent ffs that’s a slap look at me taking your money and screw the roads lol got to admire the journey from her house to work is 5 mins lol the cost of fuel alone is more than your losing on this site so stop lol they have an algorithm like most casinos. Play a little win a bit then use the marketing drug win a bit oooo play more then lose the lot it’s how it goes one winner and she’s quite happy in the tower watching you all feed the dog if you get £100 win from £10 walk away then try again after they reset your account trust me they watch and wait for losers don’t be one
Nick Briggs
18 January 2025
Comment from ca.trustpilot.com
ABSOLUTE ROBBERS!I placed a bet on a race that offered 4 places each way with them. The horse duly finished 4th, yet my bet was settled as a loser.They clearly advertised 4 places on the oddschecker website, hence the reason I placed the bet with them.VERY UNTRUSTWORTHY ORGANISATION. AVOID THEM AND FIND A MORE HONEST BOOKMAKER.
R Kidd
17 January 2025
Comment from ca.trustpilot.com
I never cancelled a single one of these, oddly enough the casino that acts as tho they care about responsible gambling were the ones who cancelled my many attempts to cash out, the casino would not allow me to play responsibly by withdrawing my winnings EVEN tho I had DO NOT reverse withdrawal's selected, you know to play responsibly!!You would think that after what they did that day & the thousands I lost as a result of the many mistakes made that day by refusing to allow me to withdraw my money EVEN when alternative options were readily available for example e-transfer which i suggested repeatedly. One would think I would have gotten an apology letter with a nice fat bonus thanking me for my continued business even a small percentage of what I could of cashed out had they allowed me would of made me a happy customer but sadly when bet365 is mentioned I remember this incident and warn my friends with this very real example unfortunately I can't tell them that the casino made up for their mistake in any way whatsoever.I tried to cash out my $6000.00 winnings they kept cancelling my withdrawals and returning the money to my player account even tho i had DO NOT CANCEL withdrawal option selected all said and done i was only able to cash out a fraction of my winnings! Good old fashioned theft i can’t say i trust this casino
sun.
17 January 2025
Comment from ca.trustpilot.com
You can win by deactivating the account and never playing this and telling everyone not to play this site . They are bunch of loosers big time. Stay away please
Robbie Adams
17 January 2025
Comment from ca.trustpilot.com
I've had a gutsful of this site. Always enjoyed playing virtual Blackjack. The dealer hits 20, 21 on almost every hand. You take out insurance and the dealer hits 21 another way. The Dealer hardly ever goes bust. The Poker App is terrible. Very poor players who hit their miracle cards almost every time. Completely Rigged. 💯. Taking my custom back to Corals.


Dale
30 January 2025
Comment from ca.trustpilot.com
Find it weird everytime you want to cash out app crashes or you cant log in last night barca went 2-1 up against atlanta the majority of favourites are were winning on peoples accas app crashes to avoid any cash out probably stood to lose millions absolute joke of a betting site not first time its happened avoid
Find it weird everytime you want to cash out app crashes or you cant log in last night barca went 2-1 up against atlanta the majority of favourites are were winning on peoples accas app crashes to avoid any cash out probably stood to lose millions absolute joke of a betting site not first time its happened avoid