Bet365 PLAYER REVIEWS(2911)
miroslav salapic
23 November 2023
Comment from ca.trustpilot.com
overall okay company, always can find mutual agreement, dont like the thing that after self exclusion I cant have ever again bonuses :(
Jai Moulden
23 November 2023
Comment from ca.trustpilot.com
Before I could finish verifying my account they said they refused to service me with no reason as to why I had everything to verify my account! I wouldn't use this to place bets they suck!
Steve
23 November 2023
Comment from ca.trustpilot.com
What a shocking company. My sister works there and they have meetings with the aim of messing with customers heads. They are told to target confusing customers which causes errors in judgement while betting and more profit for bet365. Different tactics to confuse and overload of thoughts etc. She says they are taught to say certain things to customers which triggers certain things in order to maximise customer losses and profit for them. Terrible place and immoral tactics.
Mr Hurst
23 November 2023
Comment from ca.trustpilot.com
This company should be reported and removed. My account has been restricted because of health and illness. How is this fair? Got restricted for 3 weeks now has been opened back up but they have removed all the boost offers because they don't like disabled people. So angry will them and service.
Marie Mills
23 November 2023
Comment from ca.trustpilot.com
This site is vile..avoid bet 365 you will spend hundreds of pounds never get any bonuses they just rip people off its disgusting..i spent a fortune but never ever withdrew 1 penny as i had no wins ..i will be telling everyone to avoid this site its so bad
Eddie T J Naylor
22 November 2023
Comment from ca.trustpilot.com
Over 120 pound in 40p spins on big fishing fortune not one bonus rip off.Big Bass Halloween 20 pound 30p spins incl extra scatters no bonus this slot where ever i play it is a scam.
Renata
22 November 2023
Comment from ca.trustpilot.com
Absolutely rubbish!!!! I’ve played £100 (0.20p each time), had 2 free bonus paying less than £10. Had about 50 x 0.20p spins in a row with no return whatsoever!!!! You can tell when they’re not right! Stay away!!!!
Parker Whitney
21 November 2023
Comment from ca.trustpilot.com
Opened an account to be able to receive $150 in bonus bets when depositing. Not an hour after depositing the $30 as required via PayPal my account is blocked due to a “trading decision”. Seems like a blatant scam luring in customers promising bonus bets they never get to access. This company is a joke and will be contacting my state gaming commission to review my options.
Luke G
20 November 2023
Comment from ca.trustpilot.com
Closed my account as soon as I opened it. Support said I will not be allowed to open another account and wouldn't give a reason why. Couldn't even log in onceSeems like I'm not the only one who's had this happened to them
Matthew Barnes
20 November 2023
Comment from ca.trustpilot.com
Had bet365 account fir 12 years doing odd bit of sports betting.. They offered me free spins. Won £2 and started playing adventures in Wonderland. Lost £1000 in 1x hour. Advertises a 94% return. No way. Results of this roulette based game utterly fixed. The camera switches mid-spin when the wheel looks like will land on a bonus. The result when this happens every time is that it lands next door on the lowest possible win. Utterly blatant disgusting cheating that Bet365 are complicit with I shut my account with them. Customer no more and will let all my mates know about this scamming grooming tactic.
Melanie
20 November 2023
Comment from ca.trustpilot.com
Loved there app for years easy to use , latest update wasn't keen but I had over £1k in my account so thought I'll keep playing my weekly accasI had my phone stolen in a Saturday night and the thief managed to get through my fingerprint and then accessed all my data. He tried to withdraw my Money to his account which only come to light 3 days after getting and setting up a new phone. It has been I er two weeks and bet 365 still won't give me my account back they say I'm in a queue to get a call from the security staff or someone but they don't give a time and you can't call them. I am skint from the thief also using my credit card and transfering money via my Paypal . bet 365 aren't helpful. I work in a call centre and there's no excuse for the way their staff work, and speak to you like it's your own fault
Hol Besh
20 November 2023
Comment from ca.trustpilot.com
1 star is too much. After settling the payment my Account was blocked. After a month they keep sending me repetitive emails advising the team is working on my refund, asking me bank data etc over and over again. And all to just get my money back. I cant imagine what would happen if I won something actually .Run away from this company its fake and worth no stress .
Andreas D.
19 November 2023
Comment from ca.trustpilot.com
Totally overrated company! How can they miss a game of the third German soccer division while their competitors have it? Unbelievable!!
Rich
18 November 2023
Comment from ca.trustpilot.com
Opened an account, couldn’t login, jumped through the hoops and was told I’d been rejected as it was considered a trading account? Very odd and irritating, telling me up front may have lessened my motivation to write this review.
David Almond
17 November 2023
Comment from ca.trustpilot.com
This site reduces how much you can bet each month, it seems if you win too much! You don't even have to bet too much either, as they decide by %.Also, if you have phone issues and deposits don't go straight in, they contact you and ask if you have money issues.I withdrew 30 pounds but this didn't appear in my account within 30 minutes, but they then started asking if I had gambling issues. It was my money!
andy somer
15 November 2023
Comment from ca.trustpilot.com
DO NOT USE THIS IS THERE TERMS - please be advised as stated in our terms and conditions: 17.1 We may close, limit or suspend your Account at any time. Please do not use I tried to cash out my bet £1300 which accepted then rejected as my account had been restricted with no say or warning funny how the account was restricted when I won £1300 2 days earlier. My account has been closed and I have ante posts bets on for Cheltenham 2024 so highly doubt I’ll get a refund for that considering my account is not accessible.
tiit
15 November 2023
Comment from ca.trustpilot.com
SCAM SITETHEY SHOW FAKE LIVE SCORE AND DONT REFUND AFTER THEY PROVIDE FAKE INFORMATION ON SITE.REMOVED LIVE GAME AND CASHOUT OPTION, THEY PROMISED REFUND BUT NOW AVOIDING IT.REPORT THOSE SCAMMERS AND DONT PLAY IN THERE
maags
15 November 2023
Comment from ca.trustpilot.com
I've never been worse treated by customer support.For THREE MONTHS I've been trying to get a withdrawal, after Bet365 shut down operations in my country. With no possible to play, there's no reason to keep funds in my wallet. Since bank is only withdrawal option, they asked me per email to enter my bank details. I know several from my country who has received withdrawals from Bet365 with same bank details, so I thought I'd be quick and okay, and support seemed nice and helpful.Fine, so far, so good. However, for THREE MONTHS I keep being assigned new support persons, where everyone asks the SAME QUESTIONS and want the same information all over again - on repeat. They don't seem to care enough even to read the previous 1-2 emails with information I sent to the previous support person. And with every person, there are lengthy periods of wait, before a new person arrives with the same questions and the same lengthy delays.Three months has gone, and I still am no closer to receive my withdrawal of over €10000.Quite shocking. I don't know why they feel justified in treating me this poorly.
Steve hCustomer
11 November 2023
Comment from ca.trustpilot.com
Petty pathetic company, they don't mind you losing money but if you dare to win even a little bit of money they restrict your bets without explanation and won't even respond It's company's like this that's ruining the horse racing industry, their just greedy and petty AVOID THIS PATHETIC COMPANY
Appy Daze
10 November 2023
Comment from ca.trustpilot.com
Seeing bad reviews surprises me I've never had a problem depositing or withdrawing and love the sound effects on the app. A bookie I trust 100% just wish they hadn't had to stop the PayPal deposit method but I guess that was because of the clowns that voted us out of the EU.
Christopher Bowyer
07 November 2023
Comment from ca.trustpilot.com
tried to register and deposit funds into my account - This couldnt be verified by bet365 - no issues at all at my banks end - they approved the transaction - i now have to wait 28 days for bet365 to cancel the transaction to be able to use the £400 so that I can use it from my bank account ! what a fcuking rip of company this is ! I would avoid like the plague !
Eddie T J Naylor
07 November 2023
Comment from ca.trustpilot.com
some of the slot's pay some of the slot's rob you dead be carefull.Gold Cash Freespins 1 pound a spin 171 spins to get bonus i got paid 9 pound 9 bloody pound ?90 spent 1 pound a spin won 19 pound bonus wow greedy now if this was 5 or 10 of us imagine how much they get do not i say again do not bet here.and now Eggspendables 110 spins 60p spin 66 pound spent to get 26.40 savage again 5 or 10 of us will fill there pockets at that rate.Eye Of Horus The Golden Tablet Megaways 1 pound a spin 78 spins no bonus!!!!!Eye of horus took 4 minutes and 42 seconds to clear my 30 pound balance at 50p spins shocking.this company is a cancer on everyone read them results and tell me they are not robbing everyone hope everyone who works for this company has ill fate.
Harvey Doggie
06 November 2023
Comment from ca.trustpilot.com
Over the last few days I have placed some good football bets, they have offered some reasonable cash out value, so I have cashed them out. Then today, I had another 2 good bets with decent cash out value, but when I tried to cash them out I was logged out of my account directly and told I have reached my user limit (which is 8h) and that I could log back in tomorrow. First problem is that I was logged in for a maximum of 3h, MAXIMUM! Spoke with customer service for an hour, absolutely useless! First I complained about being prematurely logged out, they would not present me with any report of my login history, even though they clearly keep it, there is even a timer in the top corner when you are logged in! I then requested a complaints and a claims contact, they said “I’ll liaise with my supervisor” then cut me off the chat. Bet tampering and fraudulent behaviour at its finest!
Nico Van Der Walt
06 November 2023
Comment from ca.trustpilot.com
Fraudulent company. The moment I requested to withdraw my money they closed my account…. STAY AWAY!!!!!!!
Customer
05 November 2023
Comment from ca.trustpilot.com
Terrible company that will restrict your account if you win regularly.
david allan
04 November 2023
Comment from ca.trustpilot.com
They banned my( April 23 )account they couldn't give me a decent enough answer just saying irregular activity, maybe the real issue was I won £1100 ,an withdrew it , an left £90 in account, bare in mind I have been with bet365 for 18 year !!!!
Adam Jan
04 November 2023
Comment from ca.trustpilot.com
This company is a total scam, they will close your account if you win directly, and will not send you any money, even your deposit amount, if you want to be scammed register with these coward scammers
Kevin Agalliu
04 November 2023
Comment from ca.trustpilot.com
Guys dont even download , specialy dont even try to play slots its, all the compamy is built to scamm you nothing else!!! STAY AWAY!!!
Peter mc murray
04 November 2023
Comment from ca.trustpilot.com
Disgusted by this company don't bet with bet 365 online I win 55.25 online and would not give me my winnings why
Waqas Akram
03 November 2023
Comment from ca.trustpilot.com
SCAM SCAM SCAM SCAM TOTALY SCAM BET365. Check the snapshot attached.I BET WITH THIS COMPANY AND WITHDRAW THE AMOUNT OF 200$ and when i received the amount i saw they deduct 39$. And now last time i withdraw 150$ from bet365 and u don't belive they deduct 37$. Everytime when i ask them about it they said we sent full amount you vheck with bank. When i contact bank it said they didn't sent full amount.This company BET365 is totaly fraud and scam .PLZ PLZ PLZZ IT IS MY HUMBLE REQUEZT DON'T USE THIS PLATEFORM OTHERWISE YOU WILL WASTE YOUR TIME ANY MONEY AS WELL. THERE IS NO BENEFIT IF U WON 500$ AND WHEN U WITHDRAW THEY DEDUCT 100$ WILL U HAPPY???? THIS IS MY CONTACT YOU CAN CONTACT ME ANYTIME IF U HAVE DOUBTS..+971567898429
Timothy Harrison
03 November 2023
Comment from ca.trustpilot.com
Has anybody else noticed that bet365 block you out of the app so you are unable to cash out. When the game had lost and nothing left to cash out straight away I could log in. They really don't like you winning.
derek large
02 November 2023
Comment from ca.trustpilot.com
I opened my account in may as i like a flutter on horses and dogs,,everything was running fine until yesterday,as over the lat 10 days actually won around 3 grand,yes ive got my money out,,but now email today,Account closed ref: nature of my business,What because im winning.Prior to this my bets with them have been £14 grand in total.They dont like winners,,dont join them,And please research how much the CEO has received over the last 4 years,,Once it was £429 million ,
Dave Fol
02 November 2023
Comment from ca.trustpilot.com
After playing for 5 years & loosing over £10k on B365 slots, I finally got a win over £500. B365 then restricted me to £150 a month max bets. Yep! they punished me for winning! I moaned on googeplay, so they blocked my app login! What's the point of a casino that takes all your money, but if you win a fraction back or complain, blocks your account! No other casinio app has im my experience main feature board paying £0 just B365! I have 100s of screen shots as proof!They make billions a year and offer games that only bennefit them. You are left playing slots and games with no idea if jackpots have already gone or games that are played by so few people that all you are doing is throwing money away.Sadly for me on B365 the fun NEVER starts!
customer
02 November 2023
Comment from ca.trustpilot.com
Serious gamblers need to totally ignore 95% of the reviews given on here - they are all from casino junkies that are lashing out for doing their money.I have/have had accounts with loads of on line bookmakers over the years and BET365 is head and shoulders the best.They're not perfect and you'll sometimes run into problems like with all sites, but there overall product is different class to the rest.The amount of in running and cash out events they offer is at least double anyone else offers. If you bet with them loyally you get regular free bets added to your account - most importantly without any ridiculous conditions like having to use it on an acca etc.Withdrawals are quick, all within a couple of hours at most and they obviously have all the safer gambling tools that in fairness all sites have nowadays.One slight negative is the way the on line chat has gone in the last year or so. They used to be extremely good at this also but have gone down the route of lots of their competitors and started using a useless chat bot on first contact that can be hugely annoying. You'll also have some long wait times on occasions but this is only really due to the fact that they're the most popular on line bookie and have the most customers to deal with.In short, totally ignore most of what is said on here, the site is the best out there for anyone betting on sport. If you're a casino junkie, there's 100's of other site's for you.
Eddie T J Naylor
02 November 2023
Comment from ca.trustpilot.com
It seems like the eye of horus slots are doing nothing but collecting keep clear of them 20 in one 10 on the other 20p spins.Wushu Punch slot spent £-21.65 to get 3.50 how bad is that mark up.
Jonathan Mitchell
01 November 2023
Comment from ca.trustpilot.com
I would give them zero stars if possible. I created an account, made a deposit, and they immediately banned me. I never even got to login. They refuse to explain why. Read the other reviews of this company. They do this constantly. This company is a scam and there are far better books to use.
Skylo
31 October 2023
Comment from ca.trustpilot.com
My favourite betting company, but everyone on here seems pissed lol
ken flo
30 October 2023
Comment from ca.trustpilot.com
Scam offer, said £30 for £10 bet, so I joined, bet £10 on the Fury fight and now they say it wasn't a 'settled' bet so doesn't qualify?? Bunch of scammers, look at these reviews, crikey wish I'd seen them before joining. Deleted account with them, stay clear.
Vishal Bhasin
29 October 2023
Comment from ca.trustpilot.com
THIS SCAM AND CORRUPT SO CALLED COMPANY NEEDS TO BE CLOSED ASAP. THEY TOOK MY DEPOSIT BUT DID NOT ALLOW ME TO LOGIN. I WILL BE CONTACTING MY SOLICITORS AND THE OMBUDSMAN VERY SOON. THE SO CALLED OWNERS OF THIS FRAUD COMPANY NEED TO BE JAILED FOR LIFE.
Ryan
29 October 2023
Comment from ca.trustpilot.com
Joined only to make a bet on Fury fight. Placed bets. And immediately was logged out and couldn’t log in after repeated efforts. I won a bet and had an email saying my account was closed and they didn’t want my custom 🤷🏼♂️ absolute shocking
Qais
28 October 2023
Comment from ca.trustpilot.com
Very scammy business model, I just made an account, put my verification forward and gave everything it asked for then closed my account saying “due to the nature of your business we have closed your account”Do not sign up, they are a scam and I will be speaking to my solicitors soon
Neil Wilds
28 October 2023
Comment from ca.trustpilot.com
I am absolutely sick of how poor this betting app is. I have two betting Apps Bet365 and Sky bet. I cannot access Bet 365 all the time it just does not load consistently. In the end I have to delete the app and reinstall it what a joke.This is even more ridiculous when trying to get in the cash out in play. Avoid at all costs
mike
28 October 2023
Comment from ca.trustpilot.com
tried to cash out a bet - site couldnt load - not experienced this before but clearly saturday is busy - tried to go on live chat -its not live chat its automated - lost over 50 pounds cause of it - stay clear of this site = absolutely terrible
dean
27 October 2023
Comment from ca.trustpilot.com
worst site ever very hard to get a win and very hard to get a bonus been playying for years now and finaly i give up robbing barstards thats all they are
Lethabo Karondo
27 October 2023
Comment from ca.trustpilot.com
I got scammed , i won 50$ and never got the money, it may seem like not much but I live in Africa...I was on a winning streak but when I would try to deposit it rejected, I contacted the team via email,gave my documentation and guess what...tommorow morning all my money in my account was gone....till this day I resent the low life,vampire blood having,greedy leprechaun,scum existing,waste of air and disgrace to betting that bet 365 is...bunch of @$$ holes
Lindsay Hall
26 October 2023
Comment from ca.trustpilot.com
This company should not be in business The so called management have closed my account and will not give me a reason whatsoever all they say the reason is vague and its a final decisionThey should be closed down they are a disgrace to the betting industry
Deniz Muharrem
26 October 2023
Comment from ca.trustpilot.com
The App isn't fit for purpose. Software glitch while trying to cash out. Customer service makevyku jump through hoops for account closures. Avoid at all costs
Mark
26 October 2023
Comment from ca.trustpilot.com
Absolutely awful service just had a chat with Becky H and she lied and constantly never answered AVOID AT ALL CoSTS
Monica
25 October 2023
Comment from ca.trustpilot.com
I had unsettled bets that were taking place in November, and to my surprise when I logged in in my account they were gone, with the money I bet and everything. The bet history was erased too. My activity shows how much I spent and in which month, but I can't see my bets anymore. Customer service is slow, puts me on wait half hour at the time, then I got logged out and lost the chat. Very scammy thing. Won't be using it again, and they took my money!


J T MONKEYMAD
25 November 2023
Comment from ca.trustpilot.com
Absolutely shocking, was with them for 10 years when i started making money and they restricted my account for no reason tried to get a reason as to why with no response, then they said my account will stay restricted but i could take my money out if i want
Absolutely shocking, was with them for 10 years when i started making money and they restricted my account for no reason tried to get a reason as to why with no response, then they said my account will stay restricted but i could take my money out if i want