32RedSport PLAYER REVIEWS(2091)
James P
21 June 2020
Comment from ca.trustpilot.com
I joined a few months back, their games are archaic and when asking if there was a bonus I was just told "No." No explanation, nothing. Never logged back in.
I joined a few months back, their games are archaic and when asking if there was a bonus I was just told "No." No explanation, nothing.
Never logged back in.
Reply
Habib Ahmod
20 June 2020
Comment from ca.trustpilot.com
Lied to me saying they will give 10 free games if I left a review on here. 10 days later still nothing and no communication from 32Red. So now leaving negative feedback! Not happy and I didn’t even get my first time deposit credited as well.
Lied to me saying they will give 10 free games if I left a review on here. 10 days later still nothing and no communication from 32Red. So now leaving negative feedback! Not happy and I didn’t even get my first time deposit credited as well.
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June
20 June 2020
Comment from ca.trustpilot.com
Easy to use app variety of good games, no complaints great site
Easy to use app variety of good games, no complaints great site
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Mohammed Asif
20 June 2020
Comment from ca.trustpilot.com
Scum bags Don't bother with these scum bags
Scum bags
Don't bother with these scum bags
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Kapil Chawla
18 June 2020
Comment from ca.trustpilot.com
Not sure why positive reviews. Takers only.. frustated and leaving this casino.
Not sure why positive reviews. Takers only.. frustated and leaving this casino.
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Danielle Price
18 June 2020
Comment from ca.trustpilot.com
Thiss is very good site i would recommend it to everyone
Thiss is very good site i would recommend it to everyone
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Aidn
18 June 2020
Comment from ca.trustpilot.com
It’s decent , decent returns
It’s decent , decent returns
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Aaron White
16 June 2020
Comment from ca.trustpilot.com
Very good customer service and great choice of games , I would recommend this site to anyone 👍😃
Very good customer service and great choice of games , I would recommend this site to anyone 👍😃
Reply
kyle
16 June 2020
Comment from ca.trustpilot.com
Never had a problem with 32 reds when I win its simple to withdraw and the money is usally in my bank by the next 2 working days with no problem or hassle
Never had a problem with 32 reds when I win its simple to withdraw and the money is usally in my bank by the next 2 working days with no problem or hassle
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Stephen Bullen
15 June 2020
Comment from ca.trustpilot.com
What can i say? Signed up, deposited, did the verification process, played games, won £3G's!! 🤩💷💷😎 Withdrew, and its already been processed to my bank within 24 hrs! Cannot argue with that service!
What can i say? Signed up, deposited, did the verification process, played games, won £3G's!! 🤩💷💷😎 Withdrew, and its already been processed to my bank within 24 hrs! Cannot argue with that service!
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Jane Beaumont
15 June 2020
Comment from ca.trustpilot.com
Great, could be faster payout though. Thanks.
Great, could be faster payout though.
Thanks.
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AnnoymousID
13 June 2020
Comment from ca.trustpilot.com
My experience with 32Red has been overshadowed by a lack of communication from the 32Red team and a false hope of resolution to complaints. I joined 32Red a few years ago and didn’t play with them for a while. I started playing again in March but before I deposited I ensured I sent my Wage Slips, winnings from other operators and an NDA (redacted) from another operator who rightfully owed me winnings. 32Red then closed my account after saying the total amount of deposits does not match my regular income, I deposited a total of £123,000. 32Red knew of my regular income in February and then again in March, however, my account wasn’t limited at regular income then. Instead, I was allowed to deposit £123,000, which were winnings from other operators. They closed my account when they allowed me to deposit that much, but an exact quote from one of their reps is below: Tue 02/06/2020 15:12 "Following the review, a business decision has been made that as a responsible operator, we cannot verify your current levels of activity from your regular income. It is therefore with regret to let you know that the decision made has been to terminate the account". Tue 02/06/2020 15:28 "The responsibility is beyond winnings which are an exhaustive source of income. Playing within your means would be to be playing at a level that is normal and in line with your regular income, removing the winnings from the equation". My regular income was surface to them in February 2020 and March 2020. Why were these restrictions not put in when I informed them of my regular income? If winnings aren’t seen as normal, then surely companies shouldn’t allow you to deposit winnings. I will also be making news outlets and social media channels aware of this situation as firms like 32Red seem to get away with it on a constant basis and previous fines from the UKGC don’t seem to sink in. Please be careful when depositing.
My experience with 32Red has been overshadowed by a lack of communication from the 32Red team and a false hope of resolution to complaints.
I joined 32Red a few years ago and didn’t play with them for a while. I started playing again in March but before I deposited I ensured I sent my Wage Slips, winnings from other operators and an NDA (redacted) from another operator who rightfully owed me winnings.
32Red then closed my account after saying the total amount of deposits does not match my regular income, I deposited a total of £123,000.
32Red knew of my regular income in February and then again in March, however, my account wasn’t limited at regular income then. Instead, I was allowed to deposit £123,000, which were winnings from other operators.
They closed my account when they allowed me to deposit that much, but an exact quote from one of their reps is below:
Tue 02/06/2020 15:12
"Following the review, a business decision has been made that as a responsible operator, we cannot verify your current levels of activity from your regular income. It is therefore with regret to let you know that the decision made has been to terminate the account".
Tue 02/06/2020 15:28
"The responsibility is beyond winnings which are an exhaustive source of income. Playing within your means would be to be playing at a level that is normal and in line with your regular income, removing the winnings from the equation".
My regular income was surface to them in February 2020 and March 2020. Why were these restrictions not put in when I informed them of my regular income? If winnings aren’t seen as normal, then surely companies shouldn’t allow you to deposit winnings.
I will also be making news outlets and social media channels aware of this situation as firms like 32Red seem to get away with it on a constant basis and previous fines from the UKGC don’t seem to sink in.
Please be careful when depositing.
Reply
john hughes
13 June 2020
Comment from ca.trustpilot.com
The worst site ever. Just played twenty 50p slots on Starburst won 70p. Absolutely disturbing that a site has a one to twenty win ratio. Is this the worst ever? Be aware of you complain they will close your account and keep your money
The worst site ever. Just played twenty 50p slots on Starburst won 70p. Absolutely disturbing that a site has a one to twenty win ratio. Is this the worst ever? Be aware of you complain they will close your account and keep your money
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Jackie Quartley
12 June 2020
Comment from ca.trustpilot.com
Excellent games quick withdrawal. Loads of fun
Excellent games quick withdrawal. Loads of fun
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Mr David Watson
12 June 2020
Comment from ca.trustpilot.com
Great site easy to use
Great site easy to use
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Mr Stridgeon
12 June 2020
Comment from ca.trustpilot.com
Great site, easy navigation
Great site, easy navigation
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Simon Allenby
12 June 2020
Comment from ca.trustpilot.com
Good variety of games. Quick withdrawals
Good variety of games. Quick withdrawals
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customer
11 June 2020
Comment from ca.trustpilot.com
Fun experience so far like the choice of games
Fun experience so far like the choice of games
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Habib Ahmod
11 June 2020
Comment from ca.trustpilot.com
Very good way to win and have some fun. They were very quick to approve me and get me verified.
Very good way to win and have some fun. They were very quick to approve me and get me verified.
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Mihaila Iulian
10 June 2020
Comment from ca.trustpilot.com
The best casino!
The best casino!
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natalie
10 June 2020
Comment from ca.trustpilot.com
fast withdrawals. lots of games, though wish they had a few more, but still great selection.
fast withdrawals. lots of games, though wish they had a few more, but still great selection.
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Em
09 June 2020
Comment from ca.trustpilot.com
Wish I could give zero stars. I have been waiting for weeks for my $700 withdrawal. They say they processed it but I never received any money. They ask for way too many personal information. Once you send them something they ask for, they ask for something else. They have no problem accepting my deposits though! I'm closing my account. I don't trust that company at all and regret sending them any of my personal information.
Wish I could give zero stars. I have been waiting for weeks for my $700 withdrawal. They say they processed it but I never received any money. They ask for way too many personal information. Once you send them something they ask for, they ask for something else. They have no problem accepting my deposits though! I'm closing my account. I don't trust that company at all and regret sending them any of my personal information.
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Lisa Taylor
09 June 2020
Comment from ca.trustpilot.com
I enjoy playing in 32Red, I only really use it for roulette though. I’m much happier now they don’t allow reverse withdrawals.
I enjoy playing in 32Red, I only really use it for roulette though. I’m much happier now they don’t allow reverse withdrawals.
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Darren Bellringer
09 June 2020
Comment from ca.trustpilot.com
Seems a lot of people have negative experiences with this site. I recently joined and won £620 off a £10 no deposit bonus. I got the email to prove it and it sat in pending for two days. Inbetween speaking to live chat who were claiming that it would be in my account Monday which was yesterday. Then I get an email yesterday stating that in accordance with section 8 of the "terms and conditions" I was only entitled to £100 of my winnings. Also after I fully wagered the original no deposit bonus I put further money in through my PayPal which I chose as my preferred method. I won a further £20 which they added to the pending £620 making £640 pending. They are also now telling me that they can`t deposit any money back into my PayPal as I never funded from here? I sent live chat one of the transaction ID`s from PayPal proving that I did fund from there and only from there but now I feel they are deploying some kind of stall tactics by asking me for bank statements.. I cannot understand for the life of me why a well known casino with pots of money would be so unprofessional as to deny a paying customer their right to their winnings. It disgusts me. Still today after having emailed them and going onto several sites as I will continue to do until I get what is rightfully mine NO MONEY. Please everyone don`t bother. There are countless other casinos that don`t make an issue out of paying you. This one clearly has a problem with it.
Seems a lot of people have negative experiences with this site. I recently joined and won £620 off a £10 no deposit bonus. I got the email to prove it and it sat in pending for two days. Inbetween speaking to live chat who were claiming that it would be in my account Monday which was yesterday. Then I get an email yesterday stating that in accordance with section 8 of the "terms and conditions" I was only entitled to £100 of my winnings. Also after I fully wagered the original no deposit bonus I put further money in through my PayPal which I chose as my preferred method. I won a further £20 which they added to the pending £620 making £640 pending. They are also now telling me that they can`t deposit any money back into my PayPal as I never funded from here? I sent live chat one of the transaction ID`s from PayPal proving that I did fund from there and only from there but now I feel they are deploying some kind of stall tactics by asking me for bank statements.. I cannot understand for the life of me why a well known casino with pots of money would be so unprofessional as to deny a paying customer their right to their winnings. It disgusts me. Still today after having emailed them and going onto several sites as I will continue to do until I get what is rightfully mine NO MONEY. Please everyone don`t bother. There are countless other casinos that don`t make an issue out of paying you. This one clearly has a problem with it.
Reply
Miche
09 June 2020
Comment from ca.trustpilot.com
Quick and easy to use! Lots of fun games! And had some good payouts! Best of all betting sites imo! ⭐️⭐️⭐️⭐️⭐️
Quick and easy to use! Lots of fun games!
And had some good payouts!
Best of all betting sites imo! ⭐️⭐️⭐️⭐️⭐️
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Mark
09 June 2020
Comment from ca.trustpilot.com
This is the worst site out there they are crooks hence why they don’t monitor or reply. There customer service is patronizing at best and never had a free bet in over two years since the opening offer. I get weekly free bets and good ones with Unibet and 888 sport so join them if you wanna play.
This is the worst site out there they are crooks hence why they don’t monitor or reply. There customer service is patronizing at best and never had a free bet in over two years since the opening offer. I get weekly free bets and good ones with Unibet and 888 sport so join them if you wanna play.
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john Highet
09 June 2020
Comment from ca.trustpilot.com
DANGER!!! CRIMINAL ORGANISATION, DO NOT TOUCH WITH A BARGEPOLE!!! I won £85 but was only able to take out £45 as the rest was bonus ,I complained and they reversed the withdrawal,put back the bonus amount and told me to play thru £25 and then I b able to take out 100% I played thru it,won £415,tried to witjdraw 100% and was emailed saying its pending,a bit later I got another email saying it was bonus wins therefore I could only get £100,I have emailed umpteen times,just constantly batted away,this is because its a scam and they have no intention of giving you it in the first instance.something has to be done because its completely dishonest,can't b legal surely,disgusting the stuff they pull to not pay you. Everyone thinking of creating an account.....YOU HAVE BEEN WARNED.
DANGER!!!
CRIMINAL ORGANISATION, DO NOT TOUCH WITH A BARGEPOLE!!!
I won £85 but was only able to take out £45 as the rest was bonus ,I complained and they reversed the withdrawal,put back the bonus amount and told me to play thru £25 and then I b able to take out 100%
I played thru it,won £415,tried to witjdraw 100% and was emailed saying its pending,a bit later I got another email saying it was bonus wins therefore I could only get £100,I have emailed umpteen times,just constantly batted away,this is because its a scam and they have no intention of giving you it in the first instance.something has to be done because its completely dishonest,can't b legal surely,disgusting the stuff they pull to not pay you.
Everyone thinking of creating an account…..YOU HAVE BEEN WARNED.
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Gareth
08 June 2020
Comment from ca.trustpilot.com
Good selection of games and casino options. Would be better for withdrawals to be faster as some other online casinos have.
Good selection of games and casino options. Would be better for withdrawals to be faster as some other online casinos have.
Reply
Ang Goose
08 June 2020
Comment from ca.trustpilot.com
Hi everyone. I highly recommend you avoid 32red. I played quite a bit of money on their slot machines and I probably would have had better returns throwing my money away on lottery tickets. Their slots are definitely not paying out what is supposed to be a regulated percentage. When i approached them they said I should just wager more and my average would even out. Unbelievable!
Hi everyone. I highly recommend you avoid 32red. I played quite a bit of money on their slot machines and I probably would have had better returns throwing my money away on lottery tickets. Their slots are definitely not paying out what is supposed to be a regulated percentage. When i approached them they said I should just wager more and my average would even out. Unbelievable!
Reply
Vladimir Cocolea
08 June 2020
Comment from ca.trustpilot.com
Not bad Friendly
Not bad
Friendly
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Peter Hatton
08 June 2020
Comment from ca.trustpilot.com
Excellent and very user friendly. Has paid out on numerous occasions for me and would strongly recommend. Good variation of games too on offer.
Excellent and very user friendly.
Has paid out on numerous occasions for me and would strongly recommend.
Good variation of games too on offer.
Reply
Jo
08 June 2020
Comment from ca.trustpilot.com
Great offers and lots of choice
Great offers and lots of choice
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Ground Worker
06 June 2020
Comment from ca.trustpilot.com
Terrible site I am on alot of other sites and set myself limits because we all chase I have tried to on here but kept coming up with error try again later. My limit was 100 a day I kept trying to set and always error I made complaint today and they blocked my account. There terms and conditions state theres a tool to set limits. But it wouldn't let me so therefore they have broken there terms and conditions. Also they are not keeping a eye on the people on the site and asking if they are ok to keep gambling which other sites do
Terrible site I am on alot of other sites and set myself limits because we all chase I have tried to on here but kept coming up with error try again later. My limit was 100 a day I kept trying to set and always error I made complaint today and they blocked my account. There terms and conditions state theres a tool to set limits. But it wouldn't let me so therefore they have broken there terms and conditions. Also they are not keeping a eye on the people on the site and asking if they are ok to keep gambling which other sites do
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Kerry Gillespie
06 June 2020
Comment from ca.trustpilot.com
Wow look at all these disingenuous reviews. I have written many honest reviews note that 95% of the ones here have written only 1 and that's for 32 red. Trust me 32red is a casino to be avoided I wouldn't recommend it to my worst enemy. Absolutely disgusting there reels are obviously fixed £30 at 40p spins and in total won £4 back all no wins money gone in minutes and that's every time I play. I'm not a novice I play many sites and I am absolutely disgusted that this site is allowed to rip people off this way and get away with it. I will be reporting it to the gambling commission and anyone else who will listen. Bet365,videoslot,Novibet and virgin games all fantastic sites. You wont always win that's the nature of gambling but you will get plenty of play for you're money and a chance at withdrawals. These reviews are not genuine so that tells you all you need to know about this site.Any site that employs these kind of tactics to fool people are not to be trusted in any way. Gambling commission need get someone to sign up and play this site and see for themselves. You should be ashamed of yourself 32red Please dont waste your money hereD
Wow look at all these disingenuous reviews.
I have written many honest reviews note that 95% of the ones here have written only 1 and that's for 32 red.
Trust me 32red is a casino to be avoided I wouldn't recommend it to my worst enemy.
Absolutely disgusting there reels are obviously fixed £30 at 40p spins and in total won £4 back all no wins money gone in minutes and that's every time I play.
I'm not a novice I play many sites and I am absolutely disgusted that this site is allowed to rip people off this way and get away with it.
I will be reporting it to the gambling commission and anyone else who will listen.
Bet365,videoslot,Novibet and virgin games all fantastic sites.
You wont always win that's the nature of gambling but you will get plenty of play for you're money and a chance at withdrawals.
These reviews are not genuine so that tells you all you need to know about this site.Any site that employs these kind of tactics to fool people are not to be trusted in any way.
Gambling commission need get someone to sign up and play this site and see for themselves.
You should be ashamed of yourself 32red
Please dont waste your money hereD
Reply
Charlie
05 June 2020
Comment from ca.trustpilot.com
Very good website easy to use and has plenty of slots to choose from.They also do good promotions daily if you like that sort of thing.
Very good website easy to use and has plenty of slots to choose from.They also do good promotions daily if you like that sort of thing.
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Kapil Chawla
05 June 2020
Comment from ca.trustpilot.com
After 150+ spin most time i noticed that error occurs in the game. It looks to. Me counter is reset so u dont get chance to free spins. Is it possible is a game in 400 spins you dont get free spins. I am not going tp play here again. Not sure how many positive reviews here.
After 150+ spin most time i noticed that error occurs in the game. It looks to. Me counter is reset so u dont get chance to free spins. Is it possible is a game in 400 spins you dont get free spins. I am not going tp play here again. Not sure how many positive reviews here.
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Gary
03 June 2020
Comment from ca.trustpilot.com
5 stars at the moment had a good win, 1 star when you lose lol
5 stars at the moment had a good win, 1 star when you lose lol
Reply
Philip
02 June 2020
Comment from ca.trustpilot.com
Amazing best site ever
Amazing best site ever
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Shawn Oneil
02 June 2020
Comment from ca.trustpilot.com
Brilliant site, better promotions than most other sites!
Brilliant site, better promotions than most other sites!
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Mike
01 June 2020
Comment from ca.trustpilot.com
how are they rated great.. must pay for reviews. Makes a mockery of review system Withdrawal took forever and they claimed they couldn't get rid of reverse Withdrawal which blatant untruth Won't use again
how are they rated great.. must pay for reviews. Makes a mockery of review system
Withdrawal took forever and they claimed they couldn't get rid of reverse Withdrawal which blatant untruth
Won't use again
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Gary Balmer
01 June 2020
Comment from ca.trustpilot.com
At 32red customer service is 1st class, and to be honest I've always got a turn ie a decent profit to loss, people moan/complain about the 24hour withdrawal period in which time you can reverse your winnings back to the casino but I want to make it clear to all of those people who feel hard done by, that "any player can indeed" "FLUSH ALL WINNINGS" so in other words it still takes 24 long hours but the flush of your account means that you "cannot reverse your winnings" so I think on that note 32red is again my favourite casino online by far cheerz G Balmer.
At 32red customer service is 1st class, and to be honest I've always got a turn ie a decent profit to loss, people moan/complain about the 24hour withdrawal period in which time you can reverse your winnings back to the casino but I want to make it clear to all of those people who feel hard done by, that "any player can indeed" "FLUSH ALL WINNINGS" so in other words it still takes 24 long hours but the flush of your account means that you "cannot reverse your winnings" so I think on that note 32red is again my favourite casino online by far cheerz G Balmer.
Reply
Laura Dunn
01 June 2020
Comment from ca.trustpilot.com
Best around. Lots of promotions
Best around. Lots of promotions
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Tony Saggers
01 June 2020
Comment from ca.trustpilot.com
Good casino large assortment of games and frequent special offers.
Good casino large assortment of games and frequent special offers.
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Lee Mccormack
01 June 2020
Comment from ca.trustpilot.com
All casinos have good and bad reviews. Personally I've always done ok with this casino. Never had a problem with payouts and win fairly regularly. I've had much worse experiences elsewhere.
All casinos have good and bad reviews. Personally I've always done ok with this casino. Never had a problem with payouts and win fairly regularly. I've had much worse experiences elsewhere.
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John Rees
22 June 2020
Comment from ca.trustpilot.com
I have been a customer with 32 red for about 6 months. Spent a lot of money with them got to gold status All of a sudden they have closed my account with no explanation, I have contacted their customer services a number of times and they will not give me any explanation. They take your money then shut you out. Criminal company.
I have been a customer with 32 red for about 6 months. Spent a lot of money with them got to gold status All of a sudden they have closed my account with no explanation, I have contacted their customer services a number of times and they will not give me any explanation. They take your money then shut you out. Criminal company.