32RedSport PLAYER REVIEWS(2091)
John
13 July 2020
Comment from ca.trustpilot.com
32red is the worst casino I've ever played at i didn't even get 1pence above my own balance of £20 i deposited and that was even with a £30 deposit bonus, I would say some bonus features and some free spins did land at times but definitely had wrong payouts example 50p stake and hit bonus round of 8 free spins with a 2x multipier and won only £1.21 another example activated bonus feature on the goonies game about 8 to 10 times in total maybe more and kept giving me the lowest bonus round and payout this is suppose to be random?
32red is the worst casino I've ever played at i didn't even get 1pence above my own balance of £20 i deposited and that was even with a £30 deposit bonus, I would say some bonus features and some free spins did land at times but definitely had wrong payouts example 50p stake and hit bonus round of 8 free spins with a 2x multipier and won only £1.21 another example activated bonus feature on the goonies game about 8 to 10 times in total maybe more and kept giving me the lowest bonus round and payout this is suppose to be random?
Reply
Steven Ant
13 July 2020
Comment from ca.trustpilot.com
Please people don’t use this site they are a nightmare at paying out it can take days to get the money in your account . LeoVegas is better they pay you out next day even on weekend .
Please people don’t use this site they are a nightmare at paying out it can take days to get the money in your account . LeoVegas is better they pay you out next day even on weekend .
Reply
Carl Herridge
13 July 2020
Comment from ca.trustpilot.com
Good little win on my first go descent online casino
Good little win on my first go descent online casino
Reply
Aaron Gormley
13 July 2020
Comment from ca.trustpilot.com
Brilliant site, great bonuses
Brilliant site, great bonuses
Reply
Marie
11 July 2020
Comment from ca.trustpilot.com
Super big win! Great site!
Super big win! Great site!
Reply
anonymous
09 July 2020
Comment from ca.trustpilot.com
honestly, one of the worst casinos I have played. Deposit after deposit not winning jack s***, i requested deleting my account after 30 mins of signing up for the £380 i lost without a penny back. Games are okay but don't expect much of a return. £5 stake to get 10p reward what in the f*** bunch of fraud artists
honestly, one of the worst casinos I have played. Deposit after deposit not winning jack s***, i requested deleting my account after 30 mins of signing up for the £380 i lost without a penny back. Games are okay but don't expect much of a return. £5 stake to get 10p reward what in the f*** bunch of fraud artists
Reply
Jill Bell
08 July 2020
Comment from ca.trustpilot.com
Fab gaming site great bonuses too and decent games and wins
Fab gaming site great bonuses too and decent games and wins
Reply
Christine Latham
08 July 2020
Comment from ca.trustpilot.com
love it. its really good and i have a lot of fun
love it. its really good and i have a lot of fun
Reply
Emma
08 July 2020
Comment from ca.trustpilot.com
Excellent gaming experience, great promos! Always get emails of new promotions and rewards 😄
Excellent gaming experience, great promos!
Always get emails of new promotions and rewards 😄
Reply
Gabriella Blakeway
06 July 2020
Comment from ca.trustpilot.com
Really fun, recently joined during covid. Made 1k from £3 super happy 😁
Really fun, recently joined during covid. Made 1k from £3 super happy 😁
Reply
James Carney
06 July 2020
Comment from ca.trustpilot.com
Very good site, great games.
Very good site, great games.
Reply
Craig Shaw
06 July 2020
Comment from ca.trustpilot.com
Great app stuck less in than I've had out A+++++
Great app stuck less in than I've had out A+++++
Reply
Milla
05 July 2020
Comment from ca.trustpilot.com
Great site and good support. Withdrawals are quite slow though.
Great site and good support. Withdrawals are quite slow though.
Reply
Salam Aleikum
04 July 2020
Comment from ca.trustpilot.com
Poor. Really poor. Slots feels like rigged. Deposit after deposit... No decent win... Even when catch a bonus and unlock feature which should pay really well... Then dead spins... Avoid at all costs
Poor. Really poor. Slots feels like rigged. Deposit after deposit… No decent win… Even when catch a bonus and unlock feature which should pay really well… Then dead spins… Avoid at all costs
Reply
Roberta
04 July 2020
Comment from ca.trustpilot.com
I recently registered on 32red and I find it easy to access and with a lot of options. I like it. The system for deposit and withdrawer money as well is well structured.
I recently registered on 32red and I find it easy to access and with a lot of options. I like it.
The system for deposit and withdrawer money as well is well structured.
Reply
Daniel
04 July 2020
Comment from ca.trustpilot.com
Deposited to make some sports bets, and tried to bet on horse racing, it said max stake is $0.00. Contacted support, they said we can't help you with that. Like what? Seems fishy to me.
Deposited to make some sports bets, and tried to bet on horse racing, it said max stake is $0.00.
Contacted support, they said we can't help you with that.
Like what? Seems fishy to me.
Reply
Kristiana
03 July 2020
Comment from ca.trustpilot.com
Just won £790 yesterday after depositing 20£
Just won £790 yesterday after depositing 20£
Reply
Zarrr7
03 July 2020
Comment from ca.trustpilot.com
I would have written a good review. Funny dealers, good site and quick withdrawals - however - 3 major issues in quick succession. All relating to winnings and then told to wait 48-72 hours for tech to be evaluated and then to check before confirming pay out. Bets accepted each time - showed result on screen and then disappeared...but the history area is never up to date and clear like other sites = they are welcome to send me the history for me to check - but cannot even get a conversation with them at this point. Happy to take money - no issues on that! just when there is a payout and a 'tech issue' you have to wait. Each time they were decent amounts. Tried support - got standard answers and came off the site. Have asked if they are confortable being audited and will request a SAR if neccessary - as this just isn't ok. Such a shame.
I would have written a good review. Funny dealers, good site and quick withdrawals – however – 3 major issues in quick succession. All relating to winnings and then told to wait 48-72 hours for tech to be evaluated and then to check before confirming pay out. Bets accepted each time – showed result on screen and then disappeared…but the history area is never up to date and clear like other sites = they are welcome to send me the history for me to check – but cannot even get a conversation with them at this point. Happy to take money – no issues on that! just when there is a payout and a 'tech issue' you have to wait. Each time they were decent amounts. Tried support – got standard answers and came off the site. Have asked if they are confortable being audited and will request a SAR if neccessary – as this just isn't ok. Such a shame.
Reply
Zed
03 July 2020
Comment from ca.trustpilot.com
32 red offers are unmatched by any other gaming sites. Online text chat is quick, friendly and always on hand when you need them.
32 red offers are unmatched by any other gaming sites. Online text chat is quick, friendly and always on hand when you need them.
Reply
Rob
02 July 2020
Comment from ca.trustpilot.com
WHAT THE FU.... Why are you asking me to leave a good review for 10 free spins. Is that not bribery. I left a bad review it got deleted then you did not credit me with any spins. Why are you making people leave you good feedbacks for spins
WHAT THE FU…. Why are you asking me to leave a good review for 10 free spins. Is that not bribery. I left a bad review it got deleted then you did not credit me with any spins. Why are you making people leave you good feedbacks for spins
Reply
AnnoymousID
02 July 2020
Comment from ca.trustpilot.com
*Updated Review* My experience with 32Red has been overshadowed by a lack of communication from the 32Red team and a false hope of resolution to complaints. I joined 32Red a few years ago and didn’t play with them for a while. I started playing again in March but before I deposited I ensured I sent my Wage Slips, winnings from other operators and an NDA (redacted) from another operator who rightfully owed me winnings. 32Red then closed my account after saying the total amount of deposits does not match my regular income, I deposited a total of £123,000. 32Red knew of my regular income in February and then again in March, however, my account wasn’t limited at regular income then. Instead, I was allowed to deposit £123,000, which were winnings from other operators. They closed my account when they allowed me to deposit that much, but an exact quote from one of their reps is below: Tue 02/06/2020 15:12 "Following the review, a business decision has been made that as a responsible operator, we cannot verify your current levels of activity from your regular income. It is therefore with regret to let you know that the decision made has been to terminate the account". Tue 02/06/2020 15:28 "The responsibility is beyond winnings which are an exhaustive source of income. Playing within your means would be to be playing at a level that is normal and in line with your regular income, removing the winnings from the equation". My regular income was surface to them in February 2020 and March 2020. Why were these restrictions not put in when I informed them of my regular income? If winnings aren’t seen as normal, then surely companies shouldn’t allow you to deposit winnings. Previous fines from the UKGC don’t seem to sink in. --------------------------------------------------------------- 18/06/2020 No update yet and has been two weeks so far --------------------------------------------------------------- 25/06/2020 No update as of yet and has been three weeks so far. In these three weeks I have reached out to Anabel (who is the player onboarding manager ) numerous times asking for a call back from management and making them aware of the distress the company have put me through. Anabel, in return, has not chased management and has not passed on my message to management to call me back. I have also reached out to the CEO of Kindred Group on LinkedIn and David Roberson (Group head of Casino at Kindred Group) - both have not responded. Social responsibility is important and 32Red are lacking this. --------------------------------------------------------------- 02/07/2020 Little over four weeks since I filed my complaint. iI have not heard from Management on this matter nor have I received a proper update - just some generic message from Anabel who is the player onboarding manager. I emailed 32Red this morning shining light on another issue. The documents I sent back in February ended up in another account that is held by 32Red, however is under my name (gmail). I sent those documents from my hotmail address. This proves that GDPR and back end systems aren't performing at the level they should be, documents and information can end up in another players account.
*Updated Review*
My experience with 32Red has been overshadowed by a lack of communication from the 32Red team and a false hope of resolution to complaints.
I joined 32Red a few years ago and didn’t play with them for a while. I started playing again in March but before I deposited I ensured I sent my Wage Slips, winnings from other operators and an NDA (redacted) from another operator who rightfully owed me winnings.
32Red then closed my account after saying the total amount of deposits does not match my regular income, I deposited a total of £123,000.
32Red knew of my regular income in February and then again in March, however, my account wasn’t limited at regular income then. Instead, I was allowed to deposit £123,000, which were winnings from other operators.
They closed my account when they allowed me to deposit that much, but an exact quote from one of their reps is below:
Tue 02/06/2020 15:12
"Following the review, a business decision has been made that as a responsible operator, we cannot verify your current levels of activity from your regular income. It is therefore with regret to let you know that the decision made has been to terminate the account".
Tue 02/06/2020 15:28
"The responsibility is beyond winnings which are an exhaustive source of income. Playing within your means would be to be playing at a level that is normal and in line with your regular income, removing the winnings from the equation".
My regular income was surface to them in February 2020 and March 2020. Why were these restrictions not put in when I informed them of my regular income? If winnings aren’t seen as normal, then surely companies shouldn’t allow you to deposit winnings.
Previous fines from the UKGC don’t seem to sink in.
—————————————————————
18/06/2020
No update yet and has been two weeks so far
—————————————————————
25/06/2020
No update as of yet and has been three weeks so far. In these three weeks I have reached out to Anabel (who is the player onboarding manager ) numerous times asking for a call back from management and making them aware of the distress the company have put me through. Anabel, in return, has not chased management and has not passed on my message to management to call me back. I have also reached out to the CEO of Kindred Group on LinkedIn and David Roberson (Group head of Casino at Kindred Group) – both have not responded.
Social responsibility is important and 32Red are lacking this.
—————————————————————
02/07/2020
Little over four weeks since I filed my complaint. iI have not heard from Management on this matter nor have I received a proper update – just some generic message from Anabel who is the player onboarding manager.
I emailed 32Red this morning shining light on another issue. The documents I sent back in February ended up in another account that is held by 32Red, however is under my name (gmail). I sent those documents from my hotmail address. This proves that GDPR and back end systems aren't performing at the level they should be, documents and information can end up in another players account.
Reply
Dave
01 July 2020
Comment from ca.trustpilot.com
Better wins than other sites, and payments arrive quicker.
Better wins than other sites, and payments arrive quicker.
Reply
Louise W
30 June 2020
Comment from ca.trustpilot.com
Rubbish slots, pour in deposit after deposit and balance just goes down in a straight line. No medium / big wins or bonus rounds. Oh and good luck claiming the first deposit bonus, that’s another scam. Have to use debit card not PayPal, of course they don’t mention that until after you deposit. So many better online casinos and slots, don’t waste your time
Rubbish slots, pour in deposit after deposit and balance just goes down in a straight line. No medium / big wins or bonus rounds. Oh and good luck claiming the first deposit bonus, that’s another scam. Have to use debit card not PayPal, of course they don’t mention that until after you deposit. So many better online casinos and slots, don’t waste your time
Reply
Shahid
30 June 2020
Comment from ca.trustpilot.com
When I first joined 32 Red they gave me a big win, bonus after bonus kept dropping in at that time I wrote a good review for them. Didn't play for a while took a break started playing again and now keep depositing keep spinning those reels bonus no where to be seen and if it does drop you a bonus after loads of deposits all you get is a kick in the teeth, it feels as if they are just clawing back the big win that was given when you first joined.
When I first joined 32 Red they gave me a big win, bonus after bonus kept dropping in at that time I wrote a good review for them. Didn't play for a while took a break started playing again and now keep depositing keep spinning those reels bonus no where to be seen and if it does drop you a bonus after loads of deposits all you get is a kick in the teeth, it feels as if they are just clawing back the big win that was given when you first joined.
Reply
Nathan Dillon
29 June 2020
Comment from ca.trustpilot.com
Great site, can be hard to navigate but lots of games.
Great site, can be hard to navigate but lots of games.
Reply
paul matthew robinson
29 June 2020
Comment from ca.trustpilot.com
Very poor site band me self very slow site bets are behind and there fix um to pleass keep well away slow payouts to found better site pays out waiting hour 😀
Very poor site band me self very slow site bets are behind and there fix um to pleass keep well away slow payouts to found better site pays out waiting hour 😀
Reply
Brian D
28 June 2020
Comment from ca.trustpilot.com
Awful site just dead spins and I cant remember the last free spin bonus! example yesterday I deposited nearly £200 on a slot game no bonus round and money gone within 20 minutes this is normal. Went to betvictor played the same slot and was still playing 6 hours later and lost count of the bonus rounds and I even managed a withdrawal something I could never do at 32Red. I am not a new player with 32Red been with them on and off over 5 years and no big wins just deposit after deposit Dont be fooled by the large amount of 5 star reviews some might be genuine but most are given in exchange for free spins.
Awful site just dead spins and I cant remember the last free spin bonus! example yesterday I deposited nearly £200 on a slot game no bonus round and money gone within 20 minutes this is normal.
Went to betvictor played the same slot and was still playing 6 hours later and lost count of the bonus rounds and I even managed a withdrawal something I could never do at 32Red.
I am not a new player with 32Red been with them on and off over 5 years and no big wins just deposit after deposit
Dont be fooled by the large amount of 5 star reviews some might be genuine but most are given in exchange for free spins.
Reply
Ann Lowes
28 June 2020
Comment from ca.trustpilot.com
I bet £10.00 it ga e me free spins. But kept crediting my wins as game spins l won over £40.00 l still had £29.00 worth of spins left l tried to claim l got £11.00 and they cancelled the rest of my spins it's a fiddle and a big scam
I bet £10.00 it ga e me free spins. But kept crediting my wins as game spins l won over £40.00 l still had £29.00 worth of spins left l tried to claim l got £11.00 and they cancelled the rest of my spins it's a fiddle and a big scam
Reply
Emil Lukasik
26 June 2020
Comment from ca.trustpilot.com
A real online casino, with plenty of bonuses. Easy to sign up. Deposits and withdraws fast and easy. 10/10. I very highly recommend 32Red casino
A real online casino, with plenty of bonuses. Easy to sign up. Deposits and withdraws fast and easy. 10/10. I very highly recommend 32Red casino
Reply
Andrew Aston
26 June 2020
Comment from ca.trustpilot.com
Haven't played for a while after I had my big win thanks for that by the way but I decided to play 20 pound last night and won 140 so I'm very happy keep up the good work 32 red
Haven't played for a while after I had my big win thanks for that by the way but I decided to play 20 pound last night and won 140 so I'm very happy keep up the good work 32 red
Reply
Jason Edwards
26 June 2020
Comment from ca.trustpilot.com
i would say red 32 is one of the best online sites about won £5400 about 3 years ago and i still play now you have to losses to win some over all am up about £4000 thank you 32red one happy customer:) just had other big win too :)
i would say red 32 is one of the best online sites about won £5400 about 3 years ago and i still play now you have to losses to win some over all am up about £4000 thank you 32red one happy customer:) just had other big win too 🙂
Reply
AnnoymousID
25 June 2020
Comment from ca.trustpilot.com
*Updated Review* My experience with 32Red has been overshadowed by a lack of communication from the 32Red team and a false hope of resolution to complaints. I joined 32Red a few years ago and didn’t play with them for a while. I started playing again in March but before I deposited I ensured I sent my Wage Slips, winnings from other operators and an NDA (redacted) from another operator who rightfully owed me winnings. 32Red then closed my account after saying the total amount of deposits does not match my regular income, I deposited a total of £123,000. 32Red knew of my regular income in February and then again in March, however, my account wasn’t limited at regular income then. Instead, I was allowed to deposit £123,000, which were winnings from other operators. They closed my account when they allowed me to deposit that much, but an exact quote from one of their reps is below: Tue 02/06/2020 15:12 "Following the review, a business decision has been made that as a responsible operator, we cannot verify your current levels of activity from your regular income. It is therefore with regret to let you know that the decision made has been to terminate the account". Tue 02/06/2020 15:28 "The responsibility is beyond winnings which are an exhaustive source of income. Playing within your means would be to be playing at a level that is normal and in line with your regular income, removing the winnings from the equation". My regular income was surface to them in February 2020 and March 2020. Why were these restrictions not put in when I informed them of my regular income? If winnings aren’t seen as normal, then surely companies shouldn’t allow you to deposit winnings. I will also be making news outlets and social media channels aware of this situation as firms like 32Red seem to get away with it on a constant basis and previous fines from the UKGC don’t seem to sink in. Please be careful when depositing. --------------------------------------------------------------- 18/06/2020 No update yet and has been two weeks so far --------------------------------------------------------------- 25/06/2020 No update as of yet and has been three weeks so far. In these three weeks I have reached out to Anabel (who is the player onboarding manager ) numerous times asking for a call back from management and making them aware of the distress the company have put me through. Anabel, in return, has not chased management and has not passed on my message to management to call me back. I have also reached out to the CEO of Kindred Group on LinkedIn and David Roberson (Group head of Casino at Kindred Group) - both have not responded. Social responsibility is important and 32Red are lacking this.
*Updated Review*
My experience with 32Red has been overshadowed by a lack of communication from the 32Red team and a false hope of resolution to complaints.
I joined 32Red a few years ago and didn’t play with them for a while. I started playing again in March but before I deposited I ensured I sent my Wage Slips, winnings from other operators and an NDA (redacted) from another operator who rightfully owed me winnings.
32Red then closed my account after saying the total amount of deposits does not match my regular income, I deposited a total of £123,000.
32Red knew of my regular income in February and then again in March, however, my account wasn’t limited at regular income then. Instead, I was allowed to deposit £123,000, which were winnings from other operators.
They closed my account when they allowed me to deposit that much, but an exact quote from one of their reps is below:
Tue 02/06/2020 15:12
"Following the review, a business decision has been made that as a responsible operator, we cannot verify your current levels of activity from your regular income. It is therefore with regret to let you know that the decision made has been to terminate the account".
Tue 02/06/2020 15:28
"The responsibility is beyond winnings which are an exhaustive source of income. Playing within your means would be to be playing at a level that is normal and in line with your regular income, removing the winnings from the equation".
My regular income was surface to them in February 2020 and March 2020. Why were these restrictions not put in when I informed them of my regular income? If winnings aren’t seen as normal, then surely companies shouldn’t allow you to deposit winnings.
I will also be making news outlets and social media channels aware of this situation as firms like 32Red seem to get away with it on a constant basis and previous fines from the UKGC don’t seem to sink in.
Please be careful when depositing.
—————————————————————
18/06/2020
No update yet and has been two weeks so far
—————————————————————
25/06/2020
No update as of yet and has been three weeks so far. In these three weeks I have reached out to Anabel (who is the player onboarding manager ) numerous times asking for a call back from management and making them aware of the distress the company have put me through. Anabel, in return, has not chased management and has not passed on my message to management to call me back. I have also reached out to the CEO of Kindred Group on LinkedIn and David Roberson (Group head of Casino at Kindred Group) – both have not responded.
Social responsibility is important and 32Red are lacking this.
Reply
John Blakey
24 June 2020
Comment from ca.trustpilot.com
I don't even wanna give 32 scumbags 1 star just turn on you and give nothing no matter how much you spend Go to another site but not these
I don't even wanna give 32 scumbags 1 star just turn on you and give nothing no matter how much you spend
Go to another site but not these
Reply
Brandon Clark
23 June 2020
Comment from ca.trustpilot.com
Very very good, would one hundred percent recommend
Very very good, would one hundred percent recommend
Reply
Anette T
23 June 2020
Comment from ca.trustpilot.com
Terrible, I think I deposited like £100 in total and it gave me a big nothing. Shame on you. Never gonna deposit on this site again! I’ll rather stick with paddy power.
Terrible, I think I deposited like £100 in total and it gave me a big nothing. Shame on you. Never gonna deposit on this site again! I’ll rather stick with paddy power.
Reply
Lokesh Kumar Dwivedi
22 June 2020
Comment from ca.trustpilot.com
Takers only. Will not advice to play here.
Takers only. Will not advice to play here.
Reply
Nichola Russell
22 June 2020
Comment from ca.trustpilot.com
Nicky5055 Love this site Very easy to use and great bonus offers!
Nicky5055
Love this site
Very easy to use and great bonus offers!
Reply
Nikki
22 June 2020
Comment from ca.trustpilot.com
Site easy to use. Great returns fun games
Site easy to use. Great returns fun games
Reply
Emma Cooney
14 July 2020
Comment from ca.trustpilot.com
Shocking site only joined a few weeks ago deposited quite abit the most I've won since joining and after all the deposits is £10, dont waste your money!
Shocking site only joined a few weeks ago deposited quite abit the most I've won since joining and after all the deposits is £10, dont waste your money!