SkyBet PLAYER REVIEWS(1898)
Graeme Taylor
10 November 2024
Comment from uk.trustpilot.com
Baddem on live chat was quick to resolve my issue and was polite and friendly.
Nigel Johnson
09 November 2024
Comment from uk.trustpilot.com
Had trouble with many betting sites but never Skybet now the only ones I use are Skybet and Betfair only observation is that sometimes Skybet don’t show certain UK races? Which is a bit strange
Lee
09 November 2024
Comment from uk.trustpilot.com
Sky bet betting better erm noo worst betting. I've had many issues with this company 1st time they didn't pay out a bet ,so I closed account when I wanted to reopen account 2yrs later i was treated as if I was a gambler out of control, but then I put a bet on f1 George russle was disqualified Hamilton won they never paid out! .. so I closed account . Never go back they are worse betting app
Baz Furnish
09 November 2024
Comment from uk.trustpilot.com
Be careful when you want to cashout.I was 8 mins from a race and wouldnt let me cashout,it was a pittance,but obviously a block.Refreshed more than 7 times..offered me a small amount.I wanted another small bet instead,but "unavailable" .Maybe a swerve..
KEVIN BROWN
08 November 2024
Comment from uk.trustpilot.com
Tbh I’ve been with them years and they’ve never done me wrong customer service quick and easy cheers mate
James Leslie
08 November 2024
Comment from uk.trustpilot.com
150 empty scatters bonus after receiving 10,15 and even 20 free spins please don’t insult my intelligence by saying it’s not rigged
Julie
08 November 2024
Comment from uk.trustpilot.com
Absolutely disgusting, just take take take, massive loss never give nothing back.I’m sure this site should be investigated as it’s not fair play. Laws against this.I’ve been playing for months
Hossein Bakhtiari
08 November 2024
Comment from uk.trustpilot.com
The government mr Abbas was very friendly and helpful.thanks again 🙏👍
Kenny Allan
07 November 2024
Comment from uk.trustpilot.com
very friendly online chat, took care of my queary and fully resolved the problem.
Lynn Calder
06 November 2024
Comment from uk.trustpilot.com
Account SuspensionI had a problem with my account, i spoke to a very helpful agent who made me feel valued and she sorted my problem straight away
Gordon
06 November 2024
Comment from uk.trustpilot.com
Avoid at all costs. Offer you “rewards” with Sky Bet club but make it totally difficult to use them. No customer service. Impossible to speak to a human.
Helen
06 November 2024
Comment from uk.trustpilot.com
Will just suspend your account!!Signed up on the bet £5 get £30 free bet offer, everything fine until I had the audacity to try and withdraw £11.88, now my account is suspended Avoid!
Geoff Pike
05 November 2024
Comment from uk.trustpilot.com
Had to contact the customer service to report a winning forecast on the 2:40 Newcastle which had shown as a losing bet on my account , live chat with Jake , who sorted the issue out on the second attempt, He was very helpful and was a pleasure to deal with....many thanks Jake
Adrian smith
05 November 2024
Comment from uk.trustpilot.com
Sky bet are the biggest load of scammers going they lie about there football stats so it looks like 1 team has had no shots but 3-0 up they play the opposite way so you more chance of losing I've lost loads threw there lies. 1percent chance of winning put it that way I'd stay well clear if your a gambler because they will crush you then when it appears you may win they will suspend your game for half hour so you cannot cash anything out I'm tired of the unfair ripp off these play. They should be banned for the things they do I get gambling is your problem but when it's played like they do its wrong.
junior wright
05 November 2024
Comment from uk.trustpilot.com
Always enjoy using Sky Bet, great offers and easy to use app. Had a great customer experience today after I made an error and Sky provided me with a free bet as gesture of goodwill. Would highly recommend and safe gambling
Alan Ward
04 November 2024
Comment from uk.trustpilot.com
Gosh! The amount of 5 Star reviews on the first page makes me believe I must've been all wrong about Skybet (Aye, right!). Staff must be on a bonus for writing to Trustpilot.I had previously, about a year ago, written an honest and scathing review about them and it seemed to be fairly typical of all reviews submitted at that time.
Andy Tait
04 November 2024
Comment from uk.trustpilot.com
Not only are they the best online betting firm but had my first issue today and used their virtual chat reluctantly for help, and was pleasantly surprised at swift resolution to my fault, within a few minutes, excellent,
Ricky lee
04 November 2024
Comment from uk.trustpilot.com
Scam company with paid reviews i was asked to leave a good review for a free bet I refused it and will tell everyone the truth it's a scam site owned by the UK government
Ali Zaidi
04 November 2024
Comment from uk.trustpilot.com
Jake from Skybet chat is an absolute asset to your company. His fast resolution and expert knowledge has made me one very happy customer! Thank you! He definitely deserves a raise for his great service!
Kenny Scott
04 November 2024
Comment from uk.trustpilot.com
My account for some reason got suspended , but with the help of the chat line it wa resolved very quickly
Ian Pickering
04 November 2024
Comment from uk.trustpilot.com
Absolutely awful...In blackjack dealer is unbeatable...no matter what cards are dealt you are lucky to win 1 in 5 hands...If you x2 your bet the dealer is guaranteed a BJ or 21..Artificial Intelligence at its terrible best use....Avoid Avoid Avoid..
Steve. Webster
04 November 2024
Comment from uk.trustpilot.com
I would just like to say I’ve had endless problems with qualifying for free sky club the amount of times I have spent over30-00 and it said congratulations you have qualified and not received it . It is very misleading and not clear if you say you have qualified you should receive it regardless
Simon Price
04 November 2024
Comment from uk.trustpilot.com
the agent who dealt with my query sorted it within 2 minutes excellent stuff !!
stephen jackson
04 November 2024
Comment from uk.trustpilot.com
I had a block on my bank, but they process the withdrawals to a second account of mine and very quick resolution thank you
Tomasz Misterski
03 November 2024
Comment from uk.trustpilot.com
If you start winning they will restrict your account I won several times in a row and received email from them ....Following a recent review by our trading team we have decided that your account requires tighter liability management. Your account remains active but the following restrictions will be applied:You are still able to place bets but a limit on your permitted stakes has been applied. Further details are provided in the bullet points below.You will no longer be eligible for any free bets offered as part of any promotion from Sky Bet.You will no longer be eligible for our 'Best Odds Guaranteed' promotions. Bets that would have qualified for 'Best Odds Guaranteed' will now be settled at the price option taken upon placement.You will no longer be eligible for our 'Acca Freeze' promotion.Please note, the limit on your permitted stakes is active immediately. Your eligibility to free bets and 'Best Odds Guaranteed' will be revoked on Monday 04th November.Individual accounts are set with varying restriction levels;As an example, you will still be able to place a bet that would allow you to win a minimum of £200 on a Premier League Football Match Result on the day of the game and £100 on any UK Horse Racing Win Market in the Racecourse Show (approx. 15 minutes before the race is off).Please be aware that maximum stakes differ depending upon proximity to an event and across different sports and markets.You will be able to see your personal limits when placing a bet. Place your selection in your bet slip, enter your desired stake, and if it is over the permitted amount a message will appear showing your staking limit. This will only work if you are logged in.You will still qualify for the £500 minimum bet to win guarantee that is available from 10am on the morning of Class 1 & Class 2 races in Ireland and the UK. The full terms and conditions for the guarantee can be found here.If you believe you met the qualifying criteria of a promotion prior to this restriction being applied, this may still be honoured - please contact us on 0330 024 4777.Please note that this decision has been made in full accordance with Sky Bet’s Terms and Conditions which are available to view here. If you require any further assistance with your account, please do not hesitate to contact us through our Help & Support site
Matthew Gouriet
03 November 2024
Comment from uk.trustpilot.com
Excellent service and speed of resolving my query
Matt
03 November 2024
Comment from uk.trustpilot.com
Clowns. I start winning so they limit my account and demand so much information from me. really this is how you treat a customer that’s been betting responsibly for 20 years. My money is locked in the account and they won’t refund it until they have all my data. F off!!!LIVE CHAT LOG Perfect, Thanks for waiting. Upon looking into this for you, I can see your account has been suspended as we require some documents from you. I apologise for any inconvenience, but once we have the below from you, we'll get the account sorted as soon as we can for you. We just need:• Your driver's licence or full passport photo page. Please make sure we can see all 4 corners of the document, so we can verify it• A proof of address document, which can be a utility bill or bank statement. This must be dated within the last three months and show your full name, address, date of issue and the bank/business letterhead.• A copy of the front of the card ending 2917, blanking out the middle four digits, ensuring only the first 8 and last 4 digits are visible (1234 5678 xxxx 1234) (please ensure that we can see all other information on the card. if the long card number is on the back of the card please make sure the CV2 number is covered)These can be sent through chat if you have these with you now by clicking on the paperclip button, or you can also send these to SENSORED anytime if you want some time to find them. How would you like to proceed?
Darren Bridges
03 November 2024
Comment from uk.trustpilot.com
If the security team are fast and responsive I will up my rating to a five star from a three star
George
02 November 2024
Comment from uk.trustpilot.com
Have tried numerous times to open an account. They make it impossible. Sent bank details twice driving licence, passport. Still unable to join so I have given up. Worst company ever will stick with the high Street bookmakers. I will be keeping an eye on my bank account and the other items I sent they did say they were safe so will wait and see.
Sarah Irving
02 November 2024
Comment from uk.trustpilot.com
Very friendly and incredibly helpful with removing a card on my account that was no longer in use. It took him 3 minutes and I was sorted. Thankyou very much for your help. Many thanks Sarah
Darren Presley
02 November 2024
Comment from uk.trustpilot.com
Always sound and sorteded stuff out quickly # Ross and mo lastnight 🤩🤩🤩🤩
Fernando Andres
01 November 2024
Comment from uk.trustpilot.com
I can't be sure what may be allowed to be published from the following addressed to Skybet.comOn Thursday 31/10/2024, once again, you failed to give service to your customers. On that day you did the following:Bath Newcastle Stratford Day time meetings Chelmsford Southwell Evening time meetingsFour (4) of these meetings were fully available except the Bath meeting where access was limited and multiples betting was impossible., YETFriday 01/11/2024Wetherby Newmarket Uttoxeter Newcastle Day time meetingsNo evening meetings All these four (4) meetings were available Why the difference?You can cover 4 day meetings one day but can't cope with three day meetings the previous day?This was not a site malfunctionI have been a Skybet customer, member, punter, mug for a number of years now. As a Skybet customer I have lived through a number of poor website pages, lousy Customer Service set up, including forever unmanned/un-botted/advertised but unavailable contact sources. I bore it all.My glass run over some 4/5 months ago when race-courses started not to be fully available.Your company boasts an international and multisport reach yet cannot give proper access to UK racecourses and UK customers? Above are dates and courses. On several occasions access to one of the days' courses was not available until a few minutes before the OFF and even then it offered only SP. Thus multiples betting was impossible.Are you a proper Bookie company?You can “punish” me for being outspoken by closing my account without reason as you seem to do regularly with complainers, ignore this email which will be archived in my computer. Feel free. That’s what you do, Is in it?I have noticed that you also ignore any feedback/reviews from the TrustPilot site.What kind of a company are you?Fernando Andres
Mel Newnham
31 October 2024
Comment from uk.trustpilot.com
31st October. As usual no card showing for bath racing or for several dog tracks. Bloody useless bookmakers
Paul
31 October 2024
Comment from uk.trustpilot.com
What’s going on with the cameras. Absolutely a joke betting in running. It’s 2024 sort the cameras
DANIEL WALKER
30 October 2024
Comment from uk.trustpilot.com
Great customer service when needed to talk on live chat, answered and resolved very quickly
Ermal
29 October 2024
Comment from uk.trustpilot.com
Suspended account for no reason. I have more then one month they’re blocked my account and they are still suspended. And they keeping saying same think all the time. Your account is under view. Rubbish rubbish
Rigo
29 October 2024
Comment from reviews.io
Very shady company Very shady company. They lie and do not like to pay out withdraws. They have stolen about £3000 from you , harassing me about all sorts of dociments to send in, have sent them all yet still refuses tonpay and now they have closed my account without any warning and are refusing to.answer my emails I want to join the class auction lawsuit against them. Please let me know
Craig
29 October 2024
Comment from uk.trustpilot.com
Opting into sky bet club is a joke I forget to opt in the weeks I don’t feel like gambling and lose out on my only free bet 15plus years of loyalty with not much rewards bonuses there’s not much giving back unless I win super 6
Arturs Sadrins
29 October 2024
Comment from uk.trustpilot.com
Terrible customer service.( Siragoni N )Live bet, not settled for 4 hours.
Mr Rod Bradley
29 October 2024
Comment from uk.trustpilot.com
Had a problem with Sky-Bet, sorted very quickly, I have won buggerall for weeks, but customer service and promotions [horse racing] are great
s ss
29 October 2024
Comment from uk.trustpilot.com
Very shady company. They lie and do not like to pay out withdraws. They have stolen about £3000 from you , harassing me about all sorts of dociments to send in, have sent them all yet still refuses tonpay and now they have closed my account without any warning and are refusing to.answer my emailsI want to join the class auction lawsuit against them. Please let me know
owen cullimore
28 October 2024
Comment from uk.trustpilot.com
First class service provided by Skybet and fast resolution to any problems that might occur.
Steve
28 October 2024
Comment from uk.trustpilot.com
I've had 2 occasions to deal with customer service and they could not have been more helpful. Polite, efficient and very approachable.
Allan James
28 October 2024
Comment from uk.trustpilot.com
contrary to many previous reviews I found the Sky agent Sariska most helpful,courteous and resolved my query immediately .Well doneAllan James
Niall Dawson
28 October 2024
Comment from uk.trustpilot.com
Their daily prize machine is the worst daily spin on any gambling website. I’ve spun it everyday for the past 6 months and once I won a 10c scratch card for it. Never any free spins from them and absolutely No value for regular customers, I’ll stick to using PP or WH
kieran brooks
27 October 2024
Comment from uk.trustpilot.com
It’s the best betting app out there let’s face it. Shame they lost the racing post but the At The Races app is just as good!!
Chris Hardwidge
26 October 2024
Comment from uk.trustpilot.com
Dean P, answered my question quickly with no fuss, unlike a number of other sites
M jones
25 October 2024
Comment from uk.trustpilot.com
Suspend my account and its taken over 40 mins of jumping through hoops to get it sorted absolute jokers
Andrew Brunton
24 October 2024
Comment from uk.trustpilot.com
credited a free bet for me though i didnt read T&cs correctly - Thanks SAM B customer service agent!


Linda Stordy
10 November 2024
Comment from uk.trustpilot.com
Donald S was friendly, patient and extremely helpful. Skybet is more receptive to customer issues than other betting sites I have experienced.
Donald S was friendly, patient and extremely helpful. Skybet is more receptive to customer issues than other betting sites I have experienced.