SkyBet PLAYER REVIEWS(1898)
Paulina Sekula
30 November 2024
Comment from uk.trustpilot.com
Acca freeze. Not first time when I choose big odds to freeze Skybet got technical issue. Or you just can't freeze is not warranted. Yes many bets lost because of that issue. Funny is that same bet acca freeze small stake can freeze big no option to freeze.
Robin Lloyd
30 November 2024
Comment from uk.trustpilot.com
My problem re a/c suspension was understood & sorted with great speed & relevance by an agent who clearly knows the ropes & was very pleasantly patient & polite
JASON JONES
29 November 2024
Comment from uk.trustpilot.com
Agent was very helpful, unlike the previous one who was very rude and couldn't understand my query and just ended the chat (like slamming the phone down in my face, virtually). Eventually got sorted and given a free bet for the inconvenience
Siddhartha Addunuri
28 November 2024
Comment from uk.trustpilot.com
I have created an account and deposited my money to start playing. After depositing my money within a minute they have suspended my account. I was very disappointed and contacted customer service.. They were very rude from starting of the conversation and asked some of my documents. I have sent them all. Its been almost 2 weeks for now, still they’re saying its in queue to verify them. I have been contacting them more than 9 times but very helpless and rude. I guess i have lost my money in this scam. Please i suggest everyone not to deposit any money.
thomas macmillan
28 November 2024
Comment from uk.trustpilot.com
Got to chat no problems and resolved my problem for me in no time. Still can't get back into my account as yet but got only another 11 month the I can hopefully get my weekly coupon on again. Stupid thing I did excluding myself for 5 year regret it now.
jerome evans
28 November 2024
Comment from uk.trustpilot.com
I was given good advice on how to set up secure systems on my account following my skybet account being hacked possibly through a flaw in my email account.
Mr Kevin Madden
28 November 2024
Comment from uk.trustpilot.com
Spoke to a guy called Ross about a free bet that wasn’t credited into my account, he apologised and sorted in in a few minutes.
Erdal
27 November 2024
Comment from uk.trustpilot.com
I joined the site on 25/11/2024 username:Erdal71 and deposited £50/100 and won £2000 by freakish luck.When i opened the account i provided usual info and received my welcome mail etc BUT when i did try to withdraw BOOM my account was suspended because of the KYC and to be honest fair enough.I sent them id with the selfie,may card and the utility&statement for verifying my address as on T&C:(make this process as simple as possible for our customers, we utilise a number of electronic checks to confirm your age, address and identity. Unfortunately, these checks are not perfect, and we cannot validate 100% of our customers electronically. This is not the fault of you, the customer, but a limitation of the databases we use. In these circumstances, you will be required to provide us with a copy of your photographic identification, such as passport or driver’s licence. We may also ask you to provide us with proof of address, such as a copy of a recent utility bill)But they are asking statement from OCTOBER AND NOVEMBER which i had no business with them also amount i deposited was only £150 i shouldnt go for the SOURCE OF INCOME verification.THEY VERIFIED ME ON KYC BUT NO PAYING IT,I SAID I WANT TO CLOSE MY ACCOUNT AND AGENTS NOT HELPING ALL SCREENSHOTS WILL GO TO GAMBLING COMMISSION THEY BREAK THE RULES AND CUSTOMER IS WILLING THE CLOSE THE ACCOUNT AND THEY JUST IGNORE IT.They are scam
Mr Sutcliffe
27 November 2024
Comment from uk.trustpilot.com
Great customer service and I felt valued as a customer. Graham D was a fantastic help in sorting my problem & deserves a raise I would say
David Tollitt
27 November 2024
Comment from uk.trustpilot.com
I enquired to see if there would be opportunity to bet on various Winter Sports thus coming Winter. Sports such as Biathlon. Cross Country Skiing or Cyclicross. Iw told they don't offer such bets but person on Chat Line couldn't give me a reason.
Graham Duncan
26 November 2024
Comment from uk.trustpilot.com
Wow have you seen all the 5star reviews saying- My account got hacked and all my money was stolen, they were helpful. Any site that allows this doesn't deserve 5star.Surprised the people didn't get all promos stopped and account closed for complaining
Victoria Tennant
25 November 2024
Comment from uk.trustpilot.com
Thanks Donald for your help and advice and for sorting out my query
Adam
25 November 2024
Comment from uk.trustpilot.com
A quick response to the query I had regarding free bets being credited to my account. They do need to check their systems are working properly with regards to certain rules and regulations.
Paul
25 November 2024
Comment from uk.trustpilot.com
They try to solve issues.The downside is the daily win spinner very rarely pays anything out.
Mr Norman Arthur Mansell
25 November 2024
Comment from uk.trustpilot.com
Khaja was very knowledgeable about what my query was, and sorted it out within a couple of minutes.
Siddhartha Addunuri
24 November 2024
Comment from uk.trustpilot.com
SCAM!⛔️ SCAM!⛔️ SCAM! ⛔️ SCAM! ⛔️ Please I request everyone not to deposit your money. Once you deposit within seconds they’ll suspend your account and ask you for the proofs and you not gonna get your access ever. Please dont get into this trap.
Kerrie E
24 November 2024
Comment from uk.trustpilot.com
Seen there was another card on the account so credit to them for looking into it. Suspended my account until rectified. Fast and efficient
Malcolm Paul
24 November 2024
Comment from uk.trustpilot.com
Fast response to problem withdrawing funds all good
murat gurkan
24 November 2024
Comment from uk.trustpilot.com
Never ever won more than 5 free spin on daily free games . Slot s are rubbish never pays out . They never look after their loyal customers. Goin to go somewhere else soon .
Sarah Wilcox
24 November 2024
Comment from uk.trustpilot.com
Do not bother sky bet are an absolute jokeStopped all my £5 free bets because I was winning but still allowed me to opt in and wager for them refusing to give me my free bets or a refund having to go through my bank as its blatant theftWent on live chat and the live chat were pathetic blatantly lying about terms and conditions to stop u getting what you are owedDidn't like being called out and shown proofThe ended chat Made a formal complaint a week ago still hasn't been investigated Stay away from this site!!!
George Lennon
23 November 2024
Comment from reviews.io
Total ripoff does not allow me to logon after following instructions to reset my pin/password. Insists on numbers and letters in the password then does not allow you to type it in and keeps tabbing back to the user-I’d. To add insult to injury no phone line available to talk to somebody about this and instead says use the inline chat but this is not possible as you have to login to use this
Mark Bownass
23 November 2024
Comment from uk.trustpilot.com
Having a question about a promotion I used the chat box and received a fast friendly response and my query was answered and resolved in no time. I felt like a valued customer. Thank you Jerome.
Petru
23 November 2024
Comment from uk.trustpilot.com
I can place bets on different games and usually they are settled very quickly
Bonar Gould
23 November 2024
Comment from uk.trustpilot.com
Awful to get hold of when they mark one of your bets as lost despite it actually winning...you really do need to check all of your results when dealing with them cos they're awful and you can't get anyone unless you post on twitter...the worst company I've ever dealt with.
Mr viv royle
23 November 2024
Comment from uk.trustpilot.com
Advisor helped solve problem quickly during prime time
ANDY BUCHANAN
23 November 2024
Comment from uk.trustpilot.com
It’s a regular issue that if you have an accumulator and a match is void, they prevent you from a cash out and show the void fixture as the reason why. They will not update the acct. They also allow you to include lower league/other foreign matches in an accumulator where they know that they don’t update results in real time. That also prevents you from exercising cash out options. It’s blatantly cheating. There should be a notification if you include a match in an acca that would prevent you from cashing out early. Use someone else as they are thieves. Today was a prime example when matches were postponed due to bad weather but Accas not updated to void fixtures
J C
23 November 2024
Comment from uk.trustpilot.com
The one and only website to use forget the rest customer support and the click of your finger.
jerome evans
23 November 2024
Comment from uk.trustpilot.com
Having my skybet account emptied by some low life really made my stomach churn. Emma was really helpful and quickly suspended my account and sought assistance from the fraud department. Everything that needed to be done was done to rectify the situation.
Ieuan Thomas
22 November 2024
Comment from uk.trustpilot.com
Pretty fast at responding. I had my account un-suspended within 5 minutes
CEEBEE
22 November 2024
Comment from uk.trustpilot.com
MOHJIT / MOHIT JWas very fast and did what i asked. ( SAI N ) WAS TERRIBLE AND DIDNT KNOW HOW TO DO A BANK TRANSFER. sai n SHOULD BE GIVING A WRITTEN WARNING
David forrester
22 November 2024
Comment from uk.trustpilot.com
Not fair play at all. You cannot spend £120 on a 40p slot and not even get close to a bonus. They spend too much money on tv adverts. Encourages more bets and more deposits. I'd personally stick with decent sites like bet365 and paddypower if I were you.
John Gowans
21 November 2024
Comment from uk.trustpilot.com
First ever problem with sky bet services, speedy resolution and thanks vishnal kumar great service
Alexander Rosewell
20 November 2024
Comment from uk.trustpilot.com
My account was compromised on 19th October and the hacker cashed out my bets to the usum of £3154.On contacting skybet they assured me that all compromised bets will be honoured. Excellent PR from skybet
Adam Skiba
19 November 2024
Comment from uk.trustpilot.com
Scam! They take your money no questions asked but when you want to withdraw they sky you to provide all the possible proofs, I'd, address, pictures... Account suspended they told me but I first deleted it! They want you to lose your money
OH
19 November 2024
Comment from uk.trustpilot.com
This morning, I called the Leeds office and spoke to a person from the safer gambling team, from the first conversation he was very rude and inconsiderate as I explained the situation . I then decided to not give him full details to what I work as, and he was very abrupt and said ‘well, your account is going to be blocked’ . He also questioned if I ‘use my last single penny’ when my account got restricted over a month ago, so it’s clearly not an issue for it to be blocked. I speak to people every single day and would never make anyone feel as awkward as he did. What I thought was just a normal chat about the reasoning my account got restricted, made me felt humiliated as he demanded what I worked as and to find the exact name .
Ashley Feehan
18 November 2024
Comment from uk.trustpilot.com
Katie was very helpful and my issue was resolved quickly and efficiently
Consumer
18 November 2024
Comment from uk.trustpilot.com
My problem was solved very quickly and the staff member was very polite and knowledgeable. I was vey impressed
steven tsouvallaris
17 November 2024
Comment from uk.trustpilot.com
Alexander c.at skybet went above and beyond to resolve my quiry he showed excellent customer service very professional and patient in resolving my request skybet can be proud to have him on their team, thank you Alexander c.
Kevin Long
16 November 2024
Comment from uk.trustpilot.com
Best betting website in the uk 🇬🇧 and I always get very helpful n friendly advice n always! Get my problem solved!! 👍
Dave Harford
16 November 2024
Comment from uk.trustpilot.com
After the first chat ended without resolution, the second chat resolved my issue which I am grateful for. Thank you
Steve
16 November 2024
Comment from uk.trustpilot.com
Used to spend 25 pounds and get 5 pounds to spend how you like. Now it's 30 and can only be used for certain bets. ONE MAJOR THING WITH SKY BET IS MOST OF THE TIME THE PRICES YOU SEE ON THE TV DO NOT MATCH SKY BET, THE LATTER IS NORMALLY ALWAYS LOWER AND IT HAPPENS ALL THE TIME. THERE ARE SITES THAT ALSO OFFER BEST ODDS GUARENTEED BUT DON'T REALLY GET THIS ON MANY RACES NOW. mY REVIEW SPANS MULTIPLE YEARS AND DATE CHOSEN MAY NOT BE RELAVANT. On the plus side and sorry about the caps, I have always been paid from sky and in the past have won on free money to spend on slots, terrible prices though these days.
Martin
15 November 2024
Comment from uk.trustpilot.com
Sure was friendly and efficient exactly what's required. She's an asset to Skybet. Thank her from me Martin Dowling.
Nabeel321
15 November 2024
Comment from uk.trustpilot.com
Worst casino site ever this fuc***g thieves.Scammers are just taking people money just like that stay away from them piece of s**t 😡
Sharon Custins
14 November 2024
Comment from uk.trustpilot.com
Very quick at resolving problems very easy to find category u needed and you don't get frustrated because they keep saying don't understand question so 5 star rating from me
Rosemary
14 November 2024
Comment from uk.trustpilot.com
Awful!!Sign up offer seems great, but they will just suspend your account even if you withdraw £10!!!!Scumbags. Must be a nice business if someone loses you get the money and if they win you just keep it anyway
Smith Dogg
14 November 2024
Comment from uk.trustpilot.com
I was so stressed out panicked as I couldn't withdraw my money and pit in over a 100 pound making deposits on accident trying to withdraw my money but the agent today helped me so easily and got it back into my account, I am now stress free, thank you so much mate, cheers.
Jess
12 November 2024
Comment from uk.trustpilot.com
10 out of 10 customer service. Haven’t used the account in years and it was closed and within minutes on the chat support they had my account back up and running so easy and fast plus gave me the welcome offer on top! Great customer service, fastest and best customer service I’ve ever had.
A C Mr Canno
11 November 2024
Comment from uk.trustpilot.com
The person I was speaking to Theo and Afroz in a live chat were extremely helpful and knew what they were doing. The two other I was speaking to the day before Bulund and Raza completely and utterly should not be working in customer service or live chats or anything else interfacing with customers or assisting them because they dont want to be there, they are hanging up and disconnecting chats on customers without even advising them and because I got through to the same guy 3 times everytime he disconnected on purpose. But what he doesnt know is I submitted a survey with 0 on it and also sent a complaint but Sky have all calls and interactions monitored and can tell how many calls were dropped and disconnecting on purpose I really hope they get a bad probation review.
Thomas Ellis
11 November 2024
Comment from uk.trustpilot.com
There were 3 points firstly I didn’t have to wait too long to be dealt with, secondly my query was dealt with quickly and with a knowledge of the product and finally I was dealt with politely and and with an understanding of my situation.


David Power
01 December 2024
Comment from uk.trustpilot.com
Mohammad was really polite and speedily resolved my issue
Mohammad was really polite and speedily resolved my issue