SkyBet PLAYER REVIEWS(1898)
Molly Smith
28 September 2024
Comment from uk.trustpilot.com
Vlandas was so helpful, thank you for your time with helping me. Finally my problem has been resolved 🙏
Malik Belfor
28 September 2024
Comment from uk.trustpilot.com
Needed to get a bet on ASAP for footy and Max H helped me get into my account really quickly in a friendly and empathetic way. 10/10 customer service
Consumer
28 September 2024
Comment from uk.trustpilot.com
Katie R sorted my log in issue within minutes…she’s a legend
Robert Travis
27 September 2024
Comment from uk.trustpilot.com
Sky always look after me I highly recommend easy to use and great customer service
Alex Truscott
27 September 2024
Comment from uk.trustpilot.com
Tried yesterday to get my account reopened but couldn't. Today by live chat it was sorted in a few minutes. Thank you
Chris Kenney
27 September 2024
Comment from uk.trustpilot.com
My close friend who doesn’t really use the internet has said there Screwjobs spent £1,000’s and still rob him of promotions and freebies he knows he qualifys for after all these years DO NOT USE !!!! They really have done him dirty
Matthew Larkin
27 September 2024
Comment from uk.trustpilot.com
Thanks very much sorted problem in seconds brilliant service best I've ever had from any betting site next level to Ladbrokes and paddy
Nik Spooner
26 September 2024
Comment from uk.trustpilot.com
In this day and age all my bills are paperless, so how can I take a photo of a utility bill! Update your system like we have regarding digital statements.
Sean
26 September 2024
Comment from uk.trustpilot.com
Robbers. 2 horses abandoned and they took the vet. I've watched caan berry on YouTube and he warned me. Get rid of these pretend bookies. Big corporates who don't understand a BET IS A GENTLEMENS'S agreement. Proper scum
DAVID FLANAGAN
26 September 2024
Comment from uk.trustpilot.com
Fast and efficient friendly knew what they were talking about well done
Jason Sadler
25 September 2024
Comment from uk.trustpilot.com
Won a couple of £100 + bets using the Sky freeze. Then had an email telling me I was suspended from using the freeze option. Customer service was useless and didn't want to know. Happy to take your money when you're losing but when you win a few pounds they stop you from doing it. Better betting Apps out there that treat you properly!
Nabeel321
25 September 2024
Comment from uk.trustpilot.com
Scammers scammers scammers slots and casino are million percent rigged don’t waste your time except their ACCA freeze this site is absolutely disaster.Since people start making money now through freeze option they reduce that from 5 to 3 freeze
confusedDave
24 September 2024
Comment from uk.trustpilot.com
Received a rude email, telling me I had been barred from promotions. Geez, I only have small bets and have broken no rules. I suppose they did some analysis and decided they weren't gouging enough money from me...why run promotions then bar customers from them. Account closed.
.Adrian Jones
24 September 2024
Comment from uk.trustpilot.com
Got an email, after holding an account for about 7 years advising me that I could no longer take part in various promotions (free bets etc). The decision is final with no right of appeal. No indication why. Suspect it's because (in line with bookies marketing campaigns) I have kept it fun with generally small bets. My profit with Skybet in last 12 months was just over £25 - so hardly a threat to their business.Warning- if you close your Skybet account, you'll lose access to other areas too such as Super 6. Very disappointed with this company. Look elsewhere is my suggestion.
Melvin Brown
24 September 2024
Comment from uk.trustpilot.com
Wonderful help from online chat, very patient and very friendly. Sorted my issue out in no time. Thank you
Matthew Aspey
24 September 2024
Comment from uk.trustpilot.com
Skybet I did live chat why race meeting missing then other races made bet in couldn't watch it told live chat want supervisor because this and you ban my account Danny ch the guy why complaint you can't fix it just you rent boys on desk ban people's account I'll call you in morning then see what happens frauds
Colin
24 September 2024
Comment from uk.trustpilot.com
Accepted a deposit and immediately banned me, phoned up and been on chat, they point blank refuse to help. Do not use these thieves they dont deserve a license
customer
24 September 2024
Comment from uk.trustpilot.com
While my score would of been a 1 as I staked 10p but was charged £10 but customer service was excellent and refunded me straight away
Chris
23 September 2024
Comment from uk.trustpilot.com
Told me im now not allowed to take part in any of their promotion offers anymore.Terribly sorry one of my free bets won .Dont care how much you lose ,but how dare you win.Avoid this company like the plague.
Nathan Waight
23 September 2024
Comment from uk.trustpilot.com
I made a mistake with my betting slip a.d they refunded the stake excellent customer service
Bev Smythe
23 September 2024
Comment from uk.trustpilot.com
I chose the wrong free reward by mistake but he sorted it by changing it to my choice.
peter smith
22 September 2024
Comment from uk.trustpilot.com
Because i chsnged my debit card they wont let me withdraw funds. £464 held to ransom
Ricky Bridge
21 September 2024
Comment from uk.trustpilot.com
Ross h was a great help felt very welcomed and went out of his way to help me went above and beyond really good service
stephen tague
20 September 2024
Comment from uk.trustpilot.com
All the latest postive reviews are fake. This company has paid people to post postive reviews. Sky bet is a joke of a company. Just google all the bad things they have been involved in. There games are all rigged and its a joke they still have a license to operate. They also have the worse betting odds of any online betting site
Benjamin Clements
20 September 2024
Comment from uk.trustpilot.com
I made a mistake with a bet/promotion and the live chat team resolved it quickly by awarding the promotion to me. There's aspects of skybet I don't like such as football player shots on target getting scrubbed off after Opta had already classified them as completed, but the live support team are good at what they do. All bookies are profit driven more than customer driven so it doesn't surpise how they behave when it comes to fine margin decisions.
Mrs Miller
20 September 2024
Comment from uk.trustpilot.com
A gentleman named Omkar helped me, he was extremely knowledgeable and helped me understand and resolve my issue.***** ( a credit to you )
John Walsh
19 September 2024
Comment from uk.trustpilot.com
I kept getting locked out of my account. So tonight I decided to get it fixed. I'm no expert in prediction correct scores, but it's a bit if fun.The person who helped me tonight ( sorry I should have noted the name) was brilliant, so now I'm all set for the weekend. Wish me luck
Daz P
18 September 2024
Comment from uk.trustpilot.com
I've only had good experiences with Sky Bet. The app works brilliantly on ym android and I like the Match 5 feature. I've also limited my account which means I'm not getting in trouble with the wife and I'm not putting in more than I'm comfy with.
Neil Bayton
18 September 2024
Comment from uk.trustpilot.com
A couple of years ago I got notification that my account was blocked until July 2024 because I'd self excluded. I was puzzled as I had not remembered self excluding but assumed during the sign up process many years before id ticked a box to say self exclude after losing a certain amount. I obviously tried to contact them with no success. Fast forward to July 2024 I assumed the exclusion would be over. Oh no apparently id self excluded forever. Lol.This time I did have the misfortune of speaking to their customer service. I explained that I had never self excluded and they had made a mistake. However they would rather believe a faulty process rather than a human being. If tempeh just looked at my account they would see I bet £3 here and there every second month. Bonkers that they're not fit for purpose processes trumps a customer saying they have made a mistake. To make matters worse the more I complain the more I look like someone that had self excluded and was trying to change my mind. Anyhow have zero confidence in them as a business and looking at the reviews im not alone.
mur catlikejazzyjaz
18 September 2024
Comment from uk.trustpilot.com
I was having fun using sky bet getting the spin every day and some other good promotions .Now they have taken all my promotions off me and without an explanation why , can’t use free spins that gets given me . I deposit pretty much every month or , i mean 10-20 pounds should be enough I though but I’m obviously not depositing enough and I think that’s the reason why they took the promotions off me , So now I’m wandering why coz it’s not to much where I’mPutting my self at risk so where’s the gamble awareness now eh ?
mark blackwell
18 September 2024
Comment from uk.trustpilot.com
Had a query about a free bet which hadn't credited and it was sorted quickly by Babatosin who credited my account.
coz reacts
18 September 2024
Comment from uk.trustpilot.com
People are knowledgeable and answered my question quite quickly company t&cs don’t seem to be the best and not mentioning there returns are usually lower than Betfred ect so wouldn’t use unless taking advantage of their welcome offers
Swan Graffiti
17 September 2024
Comment from uk.trustpilot.com
Great customer service from Mohammad, he helped me with the £50 that was stolen from my account, thank you.
customer
17 September 2024
Comment from uk.trustpilot.com
Sky bet are thieves,the lowest scum in the business...They talk to people like sh.t...I had a bet A.Robertson 1+ foul commited,they said my bet was not winning because he didn`t commit any foul...even when Robertson got booked for a foul on R.Dias...only Skybet didn`t accept yellow card being given for a foul...disgusting how they cheat!!!!
Paul Close
17 September 2024
Comment from uk.trustpilot.com
Tried to withdraw funds but was prevented by having an old card on file which has been replaced. Good for Skybet to be vigilant and check my request was valid.
Mark E
17 September 2024
Comment from uk.trustpilot.com
Transferred some money,transfer refused yet ended up being placed on a horse customer services appaling 35mins deliberate wait no help at all,be very careful in my banks hands at the minute.There is no onus on any bookmaker to pay up on any winning bet no law says they have to just if they want to,avoid.
Royston Jenkins
16 September 2024
Comment from uk.trustpilot.com
Sky club 25 free spins five weeks now and most i have won is 80p stick it up your a-s
Ricky lee
15 September 2024
Comment from uk.trustpilot.com
Stay away they limit your stakes once you start winning use sbk bets or smarkets and you will never look back at sky government run casino
Jesse LaBeouf
15 September 2024
Comment from uk.trustpilot.com
Theo, extremely professional, compared to a guy named aish, sorted my issue within minutes, where I was on the phone with aish for half an hour and problem was not resolved. Thank you Theo, hope you get a pay rise, a gentleman who knows his job very well inshallah 🙏
Mike Dorrington
15 September 2024
Comment from uk.trustpilot.com
I totally agree with Raymond's review underneath. They did exactly the same to me. Suspended my Sky Vegas account for daring to win a few free games and then use the tiny payouts on slots. I won't be placing any further sports bets now as I no longer trust them. Just avoid
Matthew White
14 September 2024
Comment from uk.trustpilot.com
It took a while to resolve my query, as I kept getting disconnected, but an advisor called Max eventually sorted it out for me and he was very helpful.
Paul
14 September 2024
Comment from uk.trustpilot.com
Great customer support site very easy to navigate,I've been on many sites this by far is the best thanks sky bet 👌👌👌👌
Wesley Hurckmans
13 September 2024
Comment from uk.trustpilot.com
The online help was very fast in response and resolution. Asking questions that prove sky bet does care about his customers not gambling heavily and get themselves in financial problems
Kenneth
13 September 2024
Comment from uk.trustpilot.com
Reopen closed account. As long as you still have old user name and Pin.Used Live chat, easy, spoke to their Customer Service Agent, got sorted quickly, very polite.
Robert James Richards
12 September 2024
Comment from uk.trustpilot.com
I went and spoke on Live Chat on Sky Bet to a really friendly advisor called Aravind K.He was really friendly polite and helpful and dealt with my query promptly and helped solved my problem.Aravind is a credit to Sky Bet and you are lucky to have him working for you.Please pass on this positive feedback to him thank you.
Bridget Biggane
12 September 2024
Comment from uk.trustpilot.com
-MINUS ZERO FOR SKY BET. I have spent hours and days trying to change my mobile phone details updated - and successfully recorded on my SKY.BET ACCOUNT... but when I try to DEPOSIT MONEY into the account (which I've had for many years) - THEY SEND ME AN OUTDATED AND INCORRECT MOBILE NUMBER TO 'VERIFY' WITH SMS/CODE - Spent hours on their 'Online customer Help' line - where they either HUNG UP ON ME with no assistance (several times) - or insisted they'd made the required changes that would VERIFY that deposit... BUT DID NOT. They keep asking me to 'VERIFY' AT THE WRONG MOBILE NUMBER!!!!!!!!!(Then rudely hung up). This is a DISGRACE and I shall be e-mailing this to the management and to all my journalist friends in the media. DO NOT BET WITH SKY.BET ... They are a DISGRACE.
Whitey
12 September 2024
Comment from uk.trustpilot.com
Every time I've had a problem with my account and spoke to customer service wether it be via phone,live chat or email my problem has always been resolved in a fast and polite manner
Raymond Little
10 September 2024
Comment from uk.trustpilot.com
Suspended from free bets and spins promotions because of my account activity, not spent enough and had a couple of wins with free bets more like. No grounds to appeal as their decision is final. So is mine, I've told them to stick it up their a@se and closed my account. Horrible company who are happy to take your money but not so happy to pay it out. Avoid at all costs.
Marc Lloyd
09 September 2024
Comment from uk.trustpilot.com
The advisor I dealt with called Theo was a brilliant help with my query and very quick in responding thank you to Theo and sky


Sarah
29 September 2024
Comment from uk.trustpilot.com
The agent was very good however, someone created an account using my email, my account was not hacked and didn't have any loggings. They created an account to which Sky cannot change so now I have to use a user name I did not create.
The agent was very good however, someone created an account using my email, my account was not hacked and didn’t have any loggings. They created an account to which Sky cannot change so now I have to use a user name I did not create.