Parimatch Review

Excellent customer service, Katie understood my issue and even worded it better than i could explain it!! Solved my issue and went above and beyond to ensure i got my earned rewards due to issues out of my control

Reply

What a terrible experience! Again, spent a lot of money, max win I got in 3 months was £15. Deposited everyday!!!! It’s so fixed, I enjoyed before but now I just lose and lose! I don’t even have access to offers. It’s just a joke. I’ll have to exclude myself. Be aware this good reviews don’t seem right at all!

Reply

Cat was fantastic in sorting out my query

Reply

Real Madrid Vs RB Leipzig, I made a bet accumulator and put Vinicius Jr 1+ shots, which means Vinicius Jr will get 1 shot or more. His only shot in the game was the goal he scored and they put my bet as lost. I tried chatting them and no reply. This is robbery.

Reply

It’s the one of the best bettin apps i tried ever, i had few problems and contacted them. Chris solved my problem, he was a very Patience person. I recommend to everyone if want to have fun with a good service app just use this betting app.🙏🏼

Reply

This is my personal experience with this website as a new customer.I deposit like everyone for having the welcome bonus, but i did not received any free spin. Then i contact the customer service and this is the message with the chat:(11:34:38 PM) *** Mackie joined the chat ***(11:34:39 PM) *** Bet Bot left the chat ***(11:34:48 PM) Mackie: Hello good evening Davide, you are speaking to Mackie hope your doing well, thank you for contacting us regarding your bonuses please bear with me a moment as I check this for you.(11:34:56 PM) Davide: thank you(11:35:47 PM) Mackie: I am sorry to let you know ,that you are no longer able to take part in our promotions. Unfortunately, this is simply a business decision, Periodically, we review our accounts and occasionally decide to restrict bonus entries to some customers. On this occasion, you are one of these customers. This action is in accordance with our terms and conditions:15. BV Gaming reserves the right to amend or withdraw any or all offers from all customers or an individual at any point and without notification.Your account will remain open to use, although this restriction will also apply to any other accounts you may have with our other brands under the BV Gaming Licence.(11:36:21 PM) Davide: and why this sorry?(11:36:49 PM) Mackie: Please be advised that TalkSportBet comes under BV Gaming as well as BetVictor, Parimatch and Heart Bingo. Any restrictions or limits will be carried over to all brands.(11:37:16 PM) Davide: so i cannot play on this website anymore?(11:37:34 PM) Davide: i literally did nothing(11:38:01 PM) Mackie: Yes you can use our casino and sports bets but none of our offers(11:38:31 PM) Davide: super weird without any explanation at all? All i did was having i think 10 pounds win? lol(11:38:56 PM) Davide: all right Mackie, thank you for letting me know the reason and thank you for your time(11:39:16 PM) Mackie: Thank you for contacting us today, have a nice day, goodbye Davide.The fact that they did not advise me i do not have the welcome bonus, but leave everything under my “promotion tab” until i deposit, was a bad business behaviour.

Reply

Best bookmakers by far. Fair prices, simple interface and great customer service.

Reply

Cat was really helpful and sorted my query quickly

Reply

Chris was super helpful on live chat today! Able to respond quickly and resolved my issue with no fuss. Great service so far!

Reply

Cat was very helpful and sorted out my issue via the live chat service

Reply

Don’t understand the good reviews. Parimatch is ruining gambling now. Almost all casinos I play is run by them and after that change I don’t win anything anymore, just lose and lose. In fact, I’ve spent over £700 over all casinos in the last 2 weeks depositing everyday! I win max £20 from a bonus feature if I win something, I also haven’t had bonus features in weeks. Be aware! This is just getting out of hand and I’ll be recording my activity to raise a complaint if this carries on! I feel robbed.

Reply

Was playing some roulette and lost £400 at 5am, not a big amount compared to how much money I’ve won from them (with my methods), and that’s when they decided to jumped in and restricted my accounts, after a long night of work I was too tired to speak to anyone but I did it anyway just to get my accounts back, but the agent on the phone was super rude, mocking me for “losing my money back” and tries tricking me into saying “I spent all my salary on betting every month” she knew I don’t but she’s evil and enjoys bugging customers, at the end she asked me to give her an amount of how much loss limit she should place on my accounts, I told her an amount of my max monthly disposable amount and she was being a bastad about it, and then she hang up on me and next day I got an email saying THEY EXCLUDED MY ACCOUNT FOR 50 years

Reply

Great service from Chris, really happy with the outcome

Reply

Chris was helpful with a query I had

Reply

Made a mistake with my sign up offer and Chris was extremely helpful in changing it for me to one offer that suits me better

Reply

Very helpful and friendly customer service on the live chat. Jack was very understanding and got the problem solved!

Reply

I was having a problem placing football bets and Jayce was very helpful and explained where I was going wrong. Very useful having online chat in the wee small hours! Thank you

Reply

Reese done great help to add the bonus and Parimatch is a great betting firm.

Reply

Amazing good service

Reply

Had a querry about a withdrawal and spoke to Jayce via the live chat she quickly answered me query and helped me with another issue i had. Top work 😄

Reply

a man called chris helped me, what a legend he is. would rate this company and this man highly

Reply

Jayce good service

Reply

Jayce, amazing help. Very much appreciated.

Reply

The questions we simply answered with no toffee

Reply

Spoke with reese super helpful and fast.

Reply

Excellent service from JayceAll the best Thanks

Reply

I cant recommend Parimatch.£900 was supposed to of been sent back to my card.It appears accordinG to PM it FAILED !! Noone told me despite me askign over and over.No other company has told me of this situation. Mkae of that what you will.Be vary careful and wary of this compamy

Reply

My experience was made great by my two advisors Harvey and then Jamie my began with Harvey Who led me in basically made me understand what I had to do and gave me took over my care later on and completed it fantastically both were extremely competent very friendly and did everything in their power to make things easier and smooth from me after some of the experiences I’ve had in my short six to eight weeks of online gambling it made all the horrible experiences water away so thank you for making things easier for me especially after the rough ride I have had recently very happy customer and of course a nice win on top really did help with the good mood lol

Reply

I made deposit 10000 dec 6 but still not added to game wallet or I didn’t get refund.payment was successful. pari match is fraud company . better to play another site. Support chat is worng they said please wait sir.pari match is big ScamPlayer I’d:553660378

Reply

chris gave me my spins immediately after asking after i had completed the bonus requirements. very quick and helpful service.

Reply

Parimatchthe only company i know of in this world where you can put on a double, the first part wins , and they offer you a cashout at less than the original stake !that is disguting and unbelievable

Reply

Jamie was extremely patient made sure I totally understood what I had to do stopped me from making a mistake and patiently waited until I understood completely before saying goodbye gave me all the information I needed extremely happy with the treatment I received

Reply

Restrict your account for no reason Been using parimatch mainly for casino but did occasionally bet on football past month. Got an email yesterday saying am noW restricted from all the offers that they offer. Stay away!

Reply

Jayce on live chat was very kind and helpful

Reply

I’m new to betting and was making some dumb mistakes. Harvey patiently talked me through how to get the free bets to work. Thanks for your patience.

Reply

I received information that my account required additional verification, I sent them everything they wanted. I received a message that my account was verified. I go into my account and place a bet, I can do it. I’m trying to withdraw money and I can’t do it? I write in the chat what’s going on – my account is undergoing additional verification??? This website is probably some kind of scam, if my comment does not disappear, it means that the website did not pay me any money!!

Reply

🤬🤬🤬🤬🤬🤬 worst people to ever walk this planet! Finally landed the bonus round after trying out around 8 slots with zero wins on each n every spin only to be met with only 60p win from the bonus round. First time playing with these Nd made 3 deposit thinking surly I’ll win something but boy was I wrong. They are horrible horrible people. Absolute thieves. No chance of winning anything Nd don’t hold out your hopes of winning anything from the bonus round if your ever lucky to land on bonus round.Not even luck mate just don’t expect anything from these cos you getting none.

Reply

Had a small issue with the bonuses and Jamie helped me straight away thank you again for the excellent help and service 🙂

Reply

Reviews seem fake,please do not trust..you will never get a bonus no matter how much you spin..They new customer bonus is of no use..each spins on 3 different games..still you won’t get any bonus or win..

Reply

Jayce was fast and to the point. Perfect interaction

Reply

Never ever play this betting site or casino it it’s the most robbing thief’s you will ever come across they will let you deposit 500 pound then when you try and withdraw they won’t pay out it’s happened to a few people I know. Avoid avoid avoid

Reply

I requested a withdrawal on 6th Oct, roughly around 2AM. They accepted it the next morning, but then cancelled it. Then initiated another request on my behalf and have it pending for over 40 hours. They claim it’s “security measures”, but no other website like betway, bet365, unibet takes this LONG. Horrible service.

Reply

Scam artists. Signed up for Parimatch to take advantage of one of their sign up offers of free bets by staking £5. Then had to complete a 4 step verification process where they continually declined by verification proof stating it didn’t satisfy the requirements… which it absolutely did. They have now closed my account without giving a reason, only saying that “they’re allowed to do this if they wish”. This has obviously meant I lost my initial stake and my £50 in free bets. Absolutely pathetic behaviour, I wouldn’t go anywhere near this thieving company.

Reply

Jamie’s service was brilliant clicked on an advert and had a few challenges with an offer, more me really, but got on the live chat and Jamie was incredible, helpful and efficient in sorting out my issue.

Reply

They don’t care about customers.one of the worst betting site in uk.they have policy that whatever money customer deposited and lost we don’t care and we don’t provide single free bonus to you.Always you have to wager to get bonus and you need to wager bonus to turn into cash. Please don’t use this site .only withdrawal good remaining all bad.

Reply

Very helpful customer service, especially a guy called Samir offered efficient and effective help, brilliant service.

Reply

Good customer service from Damian and Keith and sorted my promo issue out

Reply

Very good casino to play on with very good customer service. I recently had an issue for a promotion that I wasn’t able to complete which was on my fault. After talking to Samir at PARIMATCH casino, Samir was very understanding of my issue and stayed on the live chat and made sure I had fixed my problems. I contacted Samir many times and each time he was happy to help with any issue or inquiry I had.

Reply

Quick questioned I had was responded to super fast and in a positive manner.Site is easy to navigate and great new customer deals.

Reply

I made a mistake on my bet placed so I should have missed my free bet but, Parimatch honoured the free bet after I enquired. Great customer service.

Reply