Paddy Power Review

Problems with effective communication.Paddy power have made themselves uncontactable and extremely unproductive due to not having phone numbers. Their service and standard has dropped drastically.

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Had a bet query today and a person called pravalika helped me he was very understanding and done all he could for me so it’s a 10 from me unfortunately I never got anymore money 😢

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Thieves and a disgusting customer service. Past to pillar to post. Still owe me money and Irish paddy power response is to side with Aussie account closure. Make me sick

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Paddy power card free bets every week smooth super sub can’t beat this bookmaker should have joined long time ago

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Had a problem withdrawing my money spoke to Harley, sorted it straight away for me, great customer service 👍

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Once I got past the automated helpline and had a chat with someone real my question was resolved quickly. Great service

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Have been with PP many years, they have some good odds and very good antepost markets on horse racing as well as some great promotions. Also though I would rather speak to someone, regarding help issues, instead of chat window. They have always answered my queries and resolved problems in a friendly and polite manner

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Excellent customer service. Really helpful and lovely to deal with. Thank you

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Excellent staff working behind the scenes to help with my account. A big thank you especially to an assistant by the name of Bharadwaj. Excellent response and so polite. Thanks again

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So, I’m going to give a honest review because I have spent a lot of money on this site in recent months….ive won some days don’t get me wrong but, omg… they soon take it back within a whisker! Checked my losses…. And no surprise I’m at a loss….I’m giving extra star because they do have some good slots, however, spending a £2 stake is not a good idea because they don’t really pay out and you don’t get a lot for you money if you do… for eg. You can win anything from 14p to £1.67 on some of their slots for £2 stake… don’t get me started waiting for slots with “free spins” you can be playing all day & they won’t come…. So on Monday I spent just over £500, Thursday, £140 and today £140 … no withdrawals.. paddy has it all… it’s. It an about the affordability for me.. it’s about being fair , you expect to win a percentage when you’re putting in a fair amount each week! I feel this site just doesn’t pay fair…it’s taken me this week to figure that out.. just feel you don’t get the winnings you should.. and I’m not a person that expects to win every time you log on either! So for me, I’m sticking to double bubble and Bob at the sun. Night paddy, it’s goodbye from me

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Where do I start?? So I gave up on the bingo and decided to give the casino a try. ALL good at first not winning loads but was very fair as I was betting low, on roulette my numbers were coming in every 3-4 times BUT. The minute I bet higher I got nowhere near and my money went VERY quickly. Tried again the next day, the same method, bet low and was winning and AGAIN the second I put more money down my funds just dropped. My advice bet low and win more often. Clearly paddy doesn’t like risking paying out the big bucks.

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Great customer service, very helpful in dealing with the issues I had. Highly recommended

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I will be very happy if paddypower start operation in Nigeria again

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Scammed me for 608EURI deposited there 775EUR total and withdrawed so far 850EUR, I had 608EUR in my balance. On the 7th July I think I decided to withdraw rest of my balance 608EUR, On the 8th I got mail about account closure, however account was only “paused” and they requested documents for verification, I provided them documents however my account was already verified.On 18th July the closed account and seized 608EUR of winnings…DIRTY SCAMMERS AVOID THEM!

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Yet again I bloody played 2 games of slingo lucky pants, lost over £120.i can’t believe hiw bloody stupid I have been again. I know played it because i won £200 on betting somewhere else.Loss limit now £1.Enough is Enough, this is a bloody 20p game, one number required, staked £8.18 x13, still didnt get the number. Crooked cheating effing bastrds. AVOID AVOID AVOID DO NOT PLAY ANY SLOTS ON THIS CROOKED BLOODY FIXED SITE.

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Being a big betting company I now know why they have so much money. I don’t do the betting side but I do like slots. And these must be set to the lowest payout possible. Even their wonder wheel you spin for free is a scam. In months and months I’ve not won a thing.

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I had an issue with not receiving my free bet the woman I spoke to was a great help. Top marks.

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I made a mistake on my lottery bet slip, I contacted PP through the app and they have sorted it out straight away. Very helpful and understanding.

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Horrendous for bingo!!! Same winners every single day. Same people in the chat rooms every single day. The players in the chat rooms NEVER win. Yet they ALWAYS defend the site on fair play. All the chat hosts are from Bulgaria but everyone of them speak/type impeccable English. Most players are elderly and can type way too fast for it to be believable. Basically the bingo site is full of BOTS. Save your money if you plan on playing the bingo. £100 spent in a week and won a couple of games, which I had to share the prize money with…..you guessed it a VERY frequent winner. AVOID!!!!

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I was assisted by Rebeka who was very polite and friendly. She explained the situation and I was happy with the fast, efficient reply.

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I placed a few bets this evening on the dog racing at Central Park. I watched my dog win by a clear 2 lengths, imagine my surprise when I checked my “settled bets” to be met with a “v” for voided bet. I contacted the support team who told me that meeting was “abandoned” which it wasn’t as I watched the race and then when I mentioned that the race after that I lost but that was not voided they told me only certain races are void…. As in they void it if you win. Avoid this company like the plague, they are clearly not standing by their bets unless you lose. Awful service do yourself a favour and look elsewhere they are legalised thieves.

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Absolute disgrace of a company that are being assisted by the FRAUDSTERS OPTA ANALYST to defraud you out of your winnings …AVOID LIKE THE PLAGUE…..Retail bet escalation was a joke and retail chat on line assistant SEAN was very rude and should be removed from he’s job….I placed a WINNING BET in my local paddy power , VIRGIL VAN DIJK to have a shot on target V England…NOT ONLY DID MYSELF AND ABSOLUTE MILLIONS OF PEOPLE WORLD WIDE WITNESS JORDAN PICKFORD SAVING A SHOT ON TARGET FROM HIM , I ALSO PROVIDED STONE WALL EVIDENCE FROM 4 DIFFERENT COMMENTARYS ON THE ACTUAL GAME….YET PADDY POWER ARE GOING WITH OPTA….ASK YOURSELF WHY THERE WAS A RECORD 11 OWN GOALS AT EURO 2024 🙄I’LL TELL YOU WHY…. BECAUSE THE CORRUPT BOOKIES ALONG WITH OPTA PUT THEM DOWN AS OWN GOALS TO AVOID PAYING US PUNTERS OUT……FACT

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All Paddy power staffs at Canary Wharf branch are temporary Indians workers. Rude and cheats ,lack of training and not helpful.

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This is the second time I’ve placed a bet using my own money and not been able to cash out due to unavailability. This happens as soon as the game starts so regardless of the potential stake you could win you don’t even get an option to cash anything out. I think it’s a joke and a scam as you seem to never be able to cash out due to errors. I know I won off the football (Spain vs England ) but it still says I lost ,same as the first time I placed a bet. Joshua to win at boxing and paddy power said I lost that bet too even though it was with my own money not a free bet.

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Had an issue with beat the drop, so I sent a message and was put through to Shoaib and they had the problem solved very quickly and was very helpful. A big thank you to them.

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Good people very helpful and Prash was great at explaining rule and regs thanks very fair bookmaker much appreciated.

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England Spain final. I opened an account to get the 70/1 offer on England and have spent hours trying to use it. I can see it on my account and followed the steps but can’t complete the last step needed. Rubbish, frustrating and a wast of time. Also received a free £2 bet builder bet but again 30 minutes and can’t get it to work. Sky bet is easy, your promotion in sat in you betting slip ready to use. I shall not be staying with paddy power

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Dreadful customer service making withdrawals of honest winnings a a joke! Can’t recommend strongly enough how bad they are

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Very helpful customer service Mounika with a long range bet request.. would recommend Paddy power for safe sensible betting and always offers and free bets.

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I can’t retrieve my monies,it went like this – I asked to close my account which went smoothish then I asked where did they send my monies they replied did you want the money as well done in them very words so my advice to the British public don’t use paddy powers as I’m still trying to retrieve my funds which they are very hesitant to release without a long list ID, bank statement proof of deposit passport. You might think was I offensive no l was not is this a way they are taught to keep your money in there account. Use another online bookmaker.

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I always get good service when I have an issue, and I am always treated fairly. My only wish is that I could telephone rather than text. It would be so much nicer talking to someone, and at 70yrs i ‘aint too quick on the keyboard! LoL. Thank you.x

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Worst company they cheated my bruva on a bet . He committed suicide there currently being sued. Dont them there exsperts at not resolving dispute s even when in wrong. They had rafel Leo to score in extra time all the way thought extra time even tho he had been subbed off they was still taking bets on rafel Leo this company is evil . Paddy Power don’t reach out I phoned you multiple times and you not resolving it . Judgement day awaits all of you

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I was helped by Maria, she spent 1hr30 minutes to help me out and we succeeded in amending account issues. Everyone deserves her customer service I hope a lot who need help come across her as she is very eager to help. Salute to Maria. I don’t know how many Maria’s there are but I’m sure she won’t be forgotten by many Lol

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I really like paddy power they are fair. Ive not had a win for ages but I’m hoping my day will come soon enough and I get a nice win. Great offers and promotions. Daily wheel is poor could improve that. This is gambling so can’t expect to win everytime. Looking forward to my bonus round and a good payout. 👍

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Big thank you to Lorraine for helping me so fast on my account amazing job. 👍

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Thanks Paddy, you are a Power! I had a query and you answered it within inn minutes to my satisfaction. Your representative Naveen was STERLING!

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Hi, I have given 2 interviews, and wasted my 2 days of time. They are racist. They only want majority polish crowd working there. This is disghusting, the interviewer making faces while i was answering disghusting racist behaviour. This whole team of interviewers is reported. Sandra Koziela is one of them. This is disghusting and unprofessional behaviour discriminating candidates and wasting their time. What is this behaviour

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They are the best with withdrawals very fast indeed . Horse racing odds are normally bettered elsewhere . They are not best odds guaranteed I got caught out with that . Won’t happen again. Found website hard to navigate if your in a hurry

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Interacted with agent Laura. Despite my typing being from the dinosaur era She stuck with me and dealt with me cheerily and effortlessly. A Top Lady

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This is beyond a bloody joke. Played 15 hands blackjack won 1.lost £100.Ffs, hiw do they keep getting away rigging the hands.i double up for £32,,get 20 dealer gets 21 in 6 effing cards.dealer had blackjack 4 out of 6 hands.so bloody fixed, enough is enough. Loss limit now £1.Only reason I nor closed account yet is because I have open bets. Please do not open account with these crooked bastrds.

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I had a lovely conversation with Nicholas. We didn’t always agree but I was very happy with how I was treated.My question was settled and we left on good terms!

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Problem resolved. Other bookies just pawn you off if paddy power is wrong he’ll admit it great service

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I tell you what mate im absolutely gob smacked…. They’ve had everything off me tonight… all the bonuses were absolutely horrendous… some of my favourite games taking £150 or more to bonus on 60p stake, just for one bonus to pay £12…. Shocking…

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nevere play slot on paddy, ready spend 200-300 spins for bonuss lets go!!! make deposide 30£ go play fishing 15p speen,money gone joke?

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Had a fantastic experience today with Paddy power agent, who helped me to retrieve my account which hasn’t been used since year 2016, my hopes were low at the beginning but then step by step and through their chat everything got resolved swiftly and my account is back and running, special thanks to the agent Shoaib

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Account closed. Opted into a promotion on British GP. Had a £5 bet to gain a £5 bet on completion of race. Did not honour this, so closed account immediately. I dont like being duped.

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Lorraine was a great help with my issue even though it was beyond her control. Polite and professional..

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Real customer, instant withdrawals, needed to upload proof of address after a while but was quick and easy

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Keith handled my query with great professionalism and efficiency.He was so reasonable to deal with and I appreciated the good service.Mark

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Fraudsters and they can’t keep getting away with it. Let me deposit and play and then when I withdraw all of a sudden they cancel it and ask for documents. This is in clear breach of licence 17 of the gambling commission.Where a gambling business delays a request to withdraw funds due to insufficient ID, they may be in breach of Licence Condition 17 – Customer identity verification and may be subject to regulatory action. The live chat are extremely unhelpful and when I ask for a manager they say managers can’t speak to you on ongoing issues? What are they there for then? I had to laugh at them. They do everything in their power to not pay out and take advantage of customers. Please stay away from this site. This message is going to spread across a gambling x account with 150k followers. They make an excuse about their terms and conditions but their terms and conditions simply cannot outweigh the gambling commission. I’ve been in touch with gambling commission and ibas will be involved too. These fraudsters will take everything from you and not let you withdraw it back. Do not use paddy power if you value your wellbeing as paddy power couldn’t give two ***** about you.

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