McBookie PLAYER REVIEWS(262)
Merrieberrie
13 July 2018
Comment from uk.trustpilot.com
Poor customer service.Was over 10 minutes to log in one evening which resulted in me being unable to place the bet which I wanted, complained via webchat and was basically told well you should have placed it earlier. The webchat was taking an average of 4 mins to respond to a question then at one point the girl chatting to me terminated the chat whilst I was awaiting a response. As I was not finished I started a new chat and it was the same girl who stated she had asked if there was anything else she could help with before closing the chat which was nonsense as I had an unanswered question so that response would not have made sense!
Merrieberrie
13 July 2018
Comment from uk.trustpilot.com
Poor customer service. Was over 10 minutes to log in one evening which resulted in me being unable to place the bet which I wanted, complained via webchat and was basically told well you should have placed it earlier. The webchat was taking an average of 4 mins to respond to a question then at one point the girl chatting to me terminated the chat whilst I was awaiting a response. As I was not finished I started a new chat and it was the same girl who stated she had asked if there was anything else she could help with before closing the chat which was nonsense as I had an unanswered question so that response would not have made sense!
Derek
07 April 2018
Comment from uk.trustpilot.com
An honest review. Ok so it’s a bookies. Place your bet blah blah. This review is for the casino side. Please play at another bookies. This bookies casino never gives you a bonus. When playing the slots you never get a bonus. Try playing with Ladbrokes. I play a lot of slots with a few different company’s and can honestly say this one is the worst. Even worse than paddy power and that’s saying something.
Derek
07 April 2018
Comment from uk.trustpilot.com
An honest review. Ok so it’s a bookies. Place your bet blah blah. This review is for the casino side. Please play at another bookies. This bookies casino never gives you a bonus. When playing the slots you never get a bonus. Try playing with Ladbrokes. I play a lot of slots with a few different company’s and can honestly say this one is the worst. Even worse than paddy power and that’s saying something.
gary
07 December 2017
Comment from uk.trustpilot.com
The site is operated by BetVictor Limited, registered in Gibraltar. You won't last long with Bet VC unless you're a complete mug and you won't be lasting long with these jokers either. As others have said .... avoid,
Douglas
24 November 2017
Comment from uk.trustpilot.com
Not Clear T&Cs. Was drawn in by the matched deposit offer. I tried really hard to find t&cs. When you click on t&c's apply it just takes you to sign up. Obviously now that I have placed the bet I've been told it doesn't apply to promo bets. Although this was completely impossible to find. Help team don't care, they have got my money now and this is how companies like this survive. Avoid - Stick with the genuine ones as they are exceptionally misleading. Atleast show the T&Cs on the ad or make it possible to find them.
Jeremy Bedondi
16 November 2017
Comment from uk.trustpilot.com
I opened an account and placed just 2 bets. Shortly after, I received an email stating that they would no longer accept sports bets from me. Just absurd. Avoid these jokers like the plague.
Stephen Simpson
27 June 2017
Comment from uk.trustpilot.com
Fraudsters. I opened an account for the first time and deposited. They took 25 pounds. They tell me wrongly I already have an account and have self excluded from them. They are not letting me access the account and awful customer service. Fraudsters. Avoid.
M b
18 April 2017
Comment from uk.trustpilot.com
Im in Scotland and joined for the signuo offer. I mostly bet on Scottish sporting events. I placed 1 bet But Mcbookie didnt give me the free sign up offer and closed my account with No explanation other than it was their right. Very Bizarre. Avoid!!!
Paul
14 April 2017
Comment from uk.trustpilot.com
Beware!This is not a legitimate company. I didn't pay any attention to the review (or lack thereof) and I lost a lot of money and time because of it. If you are contemplating joining them, don't. Give your money to the guys playing Three Card Monty on the street instead. Much better chance of not getting robbed blind.
Paul
14 April 2017
Comment from uk.trustpilot.com
Beware! This is not a legitimate company. I didn't pay any attention to the review (or lack thereof) and I lost a lot of money and time because of it. If you are contemplating joining them, don't. Give your money to the guys playing Three Card Monty on the street instead. Much better chance of not getting robbed blind.
Elliot
10 August 2018
Comment from uk.trustpilot.com
The worst bookie I've ever used. Offer a free bet then take it away within 10 minutes as they believe you might be misusing the bonus!! What the hell! Thanks for nothing morons.
The worst bookie I've ever used. Offer a free bet then take it away within 10 minutes as they believe you might be misusing the bonus!! What the hell! Thanks for nothing morons.