Ladbrokes Review

Used all the sites. Bet365 are the best. Ladbrokes by far the worst.

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Mad how every gambling sites review is the same. Its not the gambling site that is to blame. Its you believing that some guy has a business for you to win his money on. Every site is the same either the pay u that one or two weeks then they robb u for another 2 month 🤣🤣

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Currently in a long email battle with Ladbrokes. I opened an account to bet on the Grand National this year and have been unable to close it. I have emailed several times and tried to close the account myself, but I've only managed to self-exclude.

Customer Services have now (finally) permanently closed my account, but they've also registered me with Gamstop, which they say will stop me from ever opening an account with anyone else!! I am challenging this and will take it further.

I put one sum of money in and withdrew one sum of winnings then asked them to close my account, apparently that makes me an addict?!!!

How can it be so difficult to close the account? The advisor said they've registered me with Gamstop on account of the "comments" I made in my emails. I suspect these are the comments about them being unethical as anyone who happened to have a gambling problem would find it very difficult to leave them. They've labelled me a gambling addict and I'm now banned, where's the common sense?!

My friends find this hilarious as I'm risk-averse and wasn't even keen on the Grand National bet, but it really isn't funny when you think about it.

I intend to take this further now. I'd avoid these at all costs!

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SCAMMERS. They will take your money but they will play tricks with their terms and conditions to never give you anything back.

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I've recently used Ladbrokes online for the grand national.
I paid into my account and won a little bit. I've tried to withdraw the money. A few days later found the money hadn't gone into my account. Tried to look on my account and it's blocked and they want Id proof and bank card proof. They were happy to take my money without Id proof but not happy to give me any back. Surely there should ask before you bet to stop the fraud in the first place.
I won't be using Ladbrokes again

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After placing a bet for Minella Times to win the Grand National, Ladbrokes claim I bet for my horse to finish 4th – an option which wasn’t even available to me when I placed a “quick bet”. I am shocked and feel robbed. Be very careful with this company. I’ve deleted my account.

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Bonus zero. Fun zero. Customer service zero. Change to win? No way. After a long time betting, and play on Ladbroke, I got same thief sistem, with like 95% lost money from all deposit. They blame that sistem with random numbers. But that sistem is set by them.

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I completed my self exclusion period and asked if I can reactivate my Ladbrokes account. I was asked questions over the phone then asked to put what I had said in an email.
I done this just to receive a reply saying no you can't play here anymore at all.
I thought wow thanks for nothing!
I then went to play on Foxy as I had been playing on there for the past few years (during my self exclusion period)
Only to find they have also excluded me.
I was gutted.
Only then was I advised they are part of the Ladbrokes Entain (GVC holdings)
I can't seem to play any eyecon games anymore with any reputable company in the UK.
It's almost as if Ladbrokes have blacklisted me.
I served my self exclusion period, but refused to be able to play anywhere.

SE is meant to be a tool for the individual who has an issue at that moment in time.
Mine was due to late husband problems.
I don't have a gambling problem.

At the time I used gambling as a safe quiet space so I could shut out what was happening.
Since ENTAIN have taken over pretty much all of the online UK sites, nothing much anyone can do.

I feel people should make this company pay and not play on any entain sites.

Hopefully they'll go bust.
Would be nice to finally see karma done.

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P A Y
Y O U R
T A X E S

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Trying to talk to this company is impossible! They make it so hard to contact them! Not a problem I'll just go to the gambling commission!

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This is the most misleading advertisement I have ever seen!!
You are told that if you deposit a certain amount you qualify for a certain amount of free bets. This isn’t true!!
There are “hidden” clauses that mean you won’t qualify!
DO NOT OPEN AN ACCOUNT HERE!!
I wish I had read these reviews beforehand!!!!!

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All days was meant for everyone to be successful in life and no one knows his/her day don't wait for opportunity
Success doesn't just find you
You have to go and get it
push yourself because no one else will do it for you
I never for once believed in this so called Fixed matches thing till, I gave it a trial..This guy on Instagram Kamilfixedgames he gives 100% fixed matches for free!!..YES absolutely free..all you need to do is pay him after winning..y’all should go check him out

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the biggest scam that will always be, and they get away with it , all gaming sites should be banned

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This company is scamming people out of thousands on roulette I've now involved the police gaming commission I've shown all my records to both organisations they seem to feel that there is very unfair game play there so I'm going to keep updates here but stay away con artists

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ladbrokes have stole thousands of pounds of me after having a fake game on esports on. Had lies after lies after all document show that the bet was never settled. all bets besides the last bet are shown as settled. furthermore when asking for transaction id they gave bet settlement id the same as the bet placed. They on purpose targeted my account and are absolute frauds. please people stay away from them.

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Best about would use any other sites. Reading all the comments below make me laugh 😂 people on complaining how bad ladbrokes is cause they lost a bet 😂😂😂 mental cases

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Won 70 odd pounds but they wont let me withdraw it without photos of passport, house bills and my face etc, they have stolen my money so closed account, never had problems with any of the other online bookies.

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I have bet with ladbrokes for years. I enjoy doing forecast doubles. Yet Ladbrokes won't let you do them online. Despite their terms and conditions and list of bets accepted, saying they do. They don't even have forecast double slips in shops anymore. Come on Ladbrokes, sort this out. With the popularity of RPGTV which you sponsor, surely it would be to your benefeit.

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Reopened a account that was closed years ago asked will i get bingo bonus after 5 spent was told yes.deposited and spent 5 no bonus.went on live chat to be told by another idiot you sre not entitled to the welcome bonus as it was a old account .absolute con avoid avoid .il never play on there again.take ure money for nothing

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Lucky they got one star site is a joke virtual football a disgrace my teams winning drags out to 90 mins but when opposite teams winning at ht my team get free kick 47 mins then boom ft that's not fair play virtual is rigged up during lockdown infact everything will be rigged bookies closed only one way to make cash rob the customers one winner all the way that's a bookie why when im winning drags out 90 mins opposite team is winning ft after 47 mins load of man fkn rip

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Disgusting at how bad this site is they are delaying closing my account 2 days ago I asked for them to close it they still have not

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They took money from my account then asked for ID sent everything I had twice !!! Driving licence utility bill etc they said it's not enough!! I asked for my money back that was the last I heard !! Robbers !!!!

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So I received an invitation via email for casino bet 10 and get 10 free with X1 Wagering. I deposited and surprise surprise didn't get the bonus, went to live chat where was told this need to be further investigated. I've sent email after emai with the attachment of the email….. Ladbrokes you should be ashamed of your self your so quick to take money and not pay the bonus due and always come up with some as to why this isn't to be paid. Your staff are rude and have limited customer service knowledge and always tell you there is no supervisors available.

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I placed a reverse forecast bet online which won but they claimed it had lost. Queried it but they stated that as far as they were concerned the bet was settled properly. Closed my account there and then, beware if you are betting online with this crowd dont touch them with a bargepole.

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I am surprised to see all the negative reviews, I have never had a problem with Ladbrokes. They and Coral are among the best casinos in my experience, I get regular wins, which prolongs my gaming experience or gives me the option to bank and recently a fantastic 1000 win on Ladbrokes. They have some unique slot/scratchcard games which I love playing. Withdrawals are always in my account within a few hours. No this isn't a fake review, I am a genuine customer and especially after my big win I wanted to shout up for them.

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Bunch of crooks won fairly from free £1 bet withdrew £50 still sitting in pending 5 days later. They keep preaching t/c saying send proof of I’d and wait 48 hrs waited complained again then they preached pre written t/c send proof done this you morons twice DO NOT trust Ladbrokes stay away hopefully gambling commission fine them millions tossers

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I deposited money into my account which didn't show in my balance, after quite a few hours they came back to me and said the money had gone in to my account and I had spent it on the slots. What an absolute bloody rip off, its bad enough you don't win but for them to just steel your money in a joke

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I have been a member for years and lost thousands.

Slots and casino mostly.

Working full time to line the pockets of these bar studs.

I self excluded myself from casino/slots betting a couple of months ago to stop wasting all my money.

I received an email today with a free 5 bet for slots/casino. The only way to spend it was to reactivate my account.

I got in touch with live chat help to ask for it to be changed to sports betting. They offered to reopen my casino betting so I could use it, this was after I explained the self exclusion due to a lack of control.

I told them I won’t rejoin, but I still want it as a sports bet or I walk for good.

They didn’t budge an inch.

I closed my account completely and they won’t have another penny off me.

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LADBROOKS, BRADLEY STOKE, BRISTOL, RIP OFF MERCHANTS !!!! I Played machine, and then when I was down 35, although being sat in this shop for at least 30 minutes, staff said I had one minute to leave as only allowed to be here for 15 minutes. But come back in 1 hour for another 15 minutes, as if I would IDIOT !!.
Not at any time did anyone say to me about the 15 minute rule until I was losing, and I was the only customer there, I do not go around reading the hundreds of signs in your shop, if I did my 15 minutes would be up before I started.
STAFF HAD NO FACE COVERING WHILE SERVING ME, AND WHILE WALKING ABOUT THE SHOP, DISGRACE,!!!!!!! Save your money, or give it to your family, more satisfaction.

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Technical issues with withdrawals but no warning to customers about this 7 different advisors giving different information so may take a week who knows in this age of technology with faster payouts from most sites apart from Ladbrokes it's not surprising the average review is 1 star

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I will never place with these guys EVER again!!
Firstly, I contacted to ask if there was a maximum bet limit on a market because I know sometimes this is the case. I spoke to 4 agents via LIVE chat who told me I could place any amount, despite me constantly asking them to check with the traders & make sure.

Long story short, eventually (even though unsure) I deposited 3K and tried to place. BUT OF COURSE I exceeded the max bet allowance. I then chat to them on Live chat & try to get them to help but instead my chat's are continuously closed or not answered BY THEM!! I even had to speak to them without logging in, just to get a response.

Finally i get through to someone who apologises for the wrong information and tells me to withdraw. Now this is where it gets laughable…. After trying to withdraw, they reverse my transaction 3 times stating due to fraud I need to place first. I then send an email, which is responded to by Operations, who state a note has been placed on my account (to allow my withdrawal) because I deposited due to wrong information.

Finally after 4 days my funds are released & REST ASSURED I'LL NEVER PUT A FIVERR IN THESE GUYS HANDS AGAIN.

Ps. I didn't mention, in this whole process my account was also restricted from placing sports bets for NO REASON!! Apart from winning !!

COWBOYS!!

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Really bad online betting company. Took less than 5 seconds to deposit my funds but 3 days later, I've still not got my withdrawal which was significantly more than the deposit funnily enough.

Spoke to one person on the online chat and they stated withdrawals for bank transfers took up to 24 hours. Low and behold, 30 hours later the withdrawal still said verification pending.

Went to online chat again and someone called Mark was extremely rude and said it is not 24 hours, it is 48 if the payments department could be bothered.

At 50 hours, it was still verification pending and via the online chat I was just given a link to the withdrawal process.

Disgusting treatment and disgusting that they are withholding money that is MINE!!

There will be some lame reply to this review as per usual but my advice is use William Hill, Gala, Foxy over these jokers.

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I deposited money and won, when I came to withdraw I was told my card wasn't 3d secure, I called the bank twice and spoke to many people at the bank who assured me they don't do 3d secure and it's not needed to process a withdrawal.
Ladbrokes weren't having any of this though, they won't pay my 87 quid to me and insist they never will until I get 3d secure, they then lied to me and said if I deposited 5 more pounds they could process my withdrawal but when I did this they again refused to do so.
I spoke to 3 agents who were rude, could barely speak English and just couldn't wait to get off the chat.

If you have a mastercard do not use ladbrokes or just don't use them full stop.

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have evidence to back I have been scammed and would like a full refund. As previously stated to ladbrokes I put 10 grand on Portugal when they were 2-0 up 8 min football at 2:45. Now somehow theyve changed the game and the team to a game that was played half hour before I even deposited money which is not allowed anyways proven through online banking. Having checked online scores for clarification I see that I had indeed won my bet as it finished 3-0 but have somehow changed my bet to a different team Brazil and stole 10 grand off me. All times prove I have been absolutely ripped off and when asking for the bet ID they have given me a fake bet id constantly which has 16 numbers and is obviously fake. When asking about bet details they also are lying about this as the times they say the bet are placed are clearly not when I had placed my bet. Live chats also show they are lying and are trying to steal my 10 grand by closing my account on lies just to try and cover up the con they tried to pull. Ladbrokes has committed fraud to a level of pure greed and disgust.

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Terrible App. Terrible Website. Responsible Gambling….lol!?!?
An absolute joke of a company.
Fortunately I do not have a gambling problem and I only ever place a weekly football 'acca'. However, since using the ladbrokes app I have also received free offers and free bets from ladbrokes for other products which I have no interest in and have never previously used. Presumably this is to try and increase my spending and entice my interest which surely contradicts responsible gambling…?

But this is not my issue. When I do win whilst playing their free offers or free bets, i always experience an error message, never receive my winnings and never receive a reply when I contact ladbrokes customer services.

Beware…they really are corrupt and liars!!!!

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Worst of the worst, a lot of Ladbrokes practises are illegal. Cash out is joke and is only offered when it's all in their favour, anyone reading this please cancel your Ladbrokes account and use a more reputable company, they are bigger scammers than African witchdoctors.

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I deposited 10 and got the 50 bonus cash and wagered 2000 and an extra 600 and it got processed same day. Now just waiting for my 600

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THIEVES, COWARDS, LIARS
Suspend in play bets to avoid cash out…
Disconnect app to avoid pay out…
Ladbrokes are the worst online site and I genuinely believe this corupt company's days are numbered. BEWARE!!!!@

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Verified my account in line with the new kyc regulations, but still can't deposit. Looks like they are blocking customers who've had a bad run of losses due to media scrutiny

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Could anyone try and get through to the complaints section of Ladbrokes ? and let me know , all I seem to get is we can't deal with complaints because of the covid 19 , but funny enough they can still take BETS ! What a lousy rotten company , James Stewart X soldier UK

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Is Zero stars available? Opened account just over a week ago. Made first deposit this morning. Went to play a game but kept saying game unavailable. Got onto live chat and my account had been restricted 😂😂😂. Restricted the second i made first deposit and didn't even have a chance to spin. Absolutely pathetic. Apparently my deposit be refunded in about 72hrs. Shambles

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Breaking THEIR OWN Rules!
Refused to honour a bet.
I placed a bet on a match which had already started. I was not aware of this and their system showed that match as not having started.
They subsequently voided the bet.
At the time the bet was placed there was already a score but the number of (OVER) goals I had gone for had still not come in. In fact. I needed 3 more goals.
Got the 3 more goals and then they inform me that the bet has been voided. When I bring their attention to their own rules state that a bet must be settled at the general market price at the time the bet was placed they refused this and stated that the bet had been placed late because of THEIR own "machine error" and was voided not even offering to give me the "general market price" as stated in their own rules (see below) – Absolutely disgraceful. Definitely one for the gambling commission and social media

Ladbrokes make every effort to ensure that we do not make errors in accepting bets. However, if as a result of human error or system problems a bet is accepted at a price (which includes the odds, handicap provisions, and other terms and conditions or details of the bet) that is: materially different from those available in the general market at the time the bet was made; or clearly incorrect given the chance of the event occurring at the time the bet was made then Ladbrokes will pay winnings at the correct price.
LAST LINE. NOT VOID. YOU SETTLE AT THE CORRECT PRICE WHICH IS NOT ZERO

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Closing my account because this app is so bad.

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Unfortunately no way of giving zero stars hence 1. AVOID Ladbrokes, especially casino and slots. €700 deposit over 3 weeks and not even a single feature obtained on slots nevermind win. Betting company needs investigations as RTP is none existing.

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Absolutely outrageous wagering requirement 50 sign up bonus which you have to wager 2000. Absolutely joke because by the time you've gone on every single game on this site and you've got lucky the luck runs out. you'll be lucky to get up to 500 off the wagering requirement. + Even if you did hit one of the jackpot and met the wagering requirement you know there's no point playing on that site ever again because you are never ever ever win + you reached the wagering requirement of 2000 but unfortunately all that time and effect or you're left with in your account is 20p gratulation your money has now gone into your real cash balance account therefore if you wish to withdraw you can do so but unfortunately you have insufficient funds in your account would you like to top up we'll give you another bonus wagering requirement must be met at 20 million payment this site is not a site I would recommend

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Just been to Ladbrokes Daventry had a terrible time with one of their staff , she tells me her name is Helen , put my 49rs on as usual went over to my wife to say that's it lets go , then this voice shouted have you signed the tracking book yet , I said we are just leaving and I thought you had to be in for more than fifteen minutes before signing the book as is the rule across the road at backhouse bookies , my rules are different here she said , I said ok I will start using backhouse bookies , do you think that I am bothered she said , so after a little bit of shouting we left , I am disabled and touching 70 we went for a walk up the town and this Helen followed us to a seating area , she came over and said that she was a bit harsh with us in the shop and should have dealt with it better , I said that I was still putting in a complaint to Ladbrokes she said you would because your Scottish , she also said that you won't get an answer when you phone , she was right I can't contact them I have tried to email them also , can't , the email was sent to a Jim mullen ( head office ,) email was sent back to me , this Helen has some bad attitude , I will take her advice and not put my 20 into Ladbrokes , James Stewart X soldier UK

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My local shop in Kensal Rise NW10
London has to be the worst ever shop..you cant put a football coupon on because the poxy machines behind the counter can rarely take them so you go on the machines to do it which dont have the coupon you want because the internet connection is pony, absolute disgrace of a shop!! Also dont get me on standing at the counter trying to get a bet on whilst the staff behind the counter are either staring/talking on their phone or got earphones on!! Stopped using the hole now, worth walking a few minutes down the road to William Hills on Kilburn Lane, at least their bloody staff are friendly and their machines/computers are capable of taking football bets!!!

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Odds are terrible on football accumulators. I checked their odds for a 5 fold accumulator and another site was offering nearly double the odds, That is a HUGE difference. They seems to be reliable paying out but you really want 10%-20%-30% + less when you win? Always check the odds with other bookies.

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