Kwiff Review

Easy to use but a chore having to log in all the time

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Joined yesterday and won money then today my account has been blocked for no reason been told not getting my withdrawal and no email why I been blocked. I got told my documents were verified. Shocking quick to take your money but quick to block you

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My withdrawal is still pending after a month nobody has bothered to reply to emails or reach out. I don’t understand why nobody is replying it or what checks they are doing but people will not get their withdrawals.You keep saying refer to the previous reply there is no point you keep telling me to wait but I don’t understand what im waiting for just process the withdrawal it’s a fully verified account ???

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Steer clear of these robbers people. They don’t look after loyal customers and the app is pure garbage. Slots are terrible never ever pay out more than you stake, they just strong you along to make you think you will win. They remove cash out on winning bets and blame it on technical issue but all other losing bets offer cash out 😂 very poor customer service too. Much better sites out there guys like bet365, sky bet or paddy power. PLEASE AVOID

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Awful customer service, happy to take your money but it’s been 10 days and I still have not had my withdrawal processed. You email & they take 2 days to respond. After providing all necessary documents, I get a reply asking why I am using VPN. Imagine asking this in 2024.

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Blocked me on live chat which is fine but in the email they sent me they said email communication will continue. Blocked me on that for no reason and with no way of communication incase of emergency i closed my account. I understand people have made good reviews and i liked my account here but with no way of support i had to close my account which is disappointing.

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I like the app, very interesting 👌

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I use a few betting sites and really like the Kwiff super boosts, when it happens. The odds unfortunately are a bit less than other sites generally but I’m guessing that’s how they offset the super boosts. The only downside to the site is the withdrawals, sometimes it’s in my account the next morning and another time it’s pending for a few days. Would be nice to have a bit of consistency with them. Other than that, verification was easy.

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Love being quiffed and getting extra valeu

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Great App, with the bonus of your bet being kicked adding to the excitement

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Site looks good at first. But the odds are very low compared to other sites. Also its impossible to actually withdraw any money. Easy to deposit ( obviously) I’ve sent more ID than needed to get a mortgage! Each time it’s being rejected “for my security ” yet I can still deposit. So I’m not sure how’s its helping my security exactly.

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great offers and kwiffs i would not use any other betting site

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Best betting site for last years, very positive feels with kwiffs 👌

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My withdrawal is still pending after a month is really confused on why nobody is reaching out or telling me why it’s taking so long

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Disgusting and scam casino. No response to my Kwiff complaint despite their promise to reply within 48 hrs and then one hr. Kwiff took £3000 off me despite me being a gamstop member and my whole family too. They failed to verify. Also when I was playing the games the site kept glitching and throwing me out of games and my net spend being reset.

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Im unsure what this means I didn’t realise I couldn’t use my partners card ? I’ve sent all relevant documents you’ve asked for and you still won’t give me the £1000 I’ve won? It’s nearly been a few weeks now it seems you have no intention of paying out ? I’ve sent all relevant details and you let me deposit with my partners card and then say I’m not supposed to, why would you even let people do it anyway for a few days then soon as I win my bet suspend my account, seems they have no intention of paying out seems they prey on the vulnerable .

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They don’t pay withdrawals also they don’t pay winning bets. Customer service is awful. They have responded but still stolen my roulette win.also saying my ID is not a PDF despite it clearly being a PDF

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The loyalty hasn’t got any better actually it’s got worse, obviously got something against me as a person, for loyalty DO NOT USE THIS SITE! Paddy power and Williamhill are 10 times better.

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Withdrawal Pending after 10 DaysNo update has been provided to me since requesting a withdrawal 10 days ago. I have spoken on LiveChat each day to the Customer Experience Team, who all seem helpful and friendly, but ultimately cannot answer why my withdrawal is taking so long. I feel sorry for all the requests they must get everyday but are unable to answer, and provide canned responses only.There is no escalation process, no team to contact. No response or reply from the only available email address in the terms and conditions area. No assistance or advice from Payments Team. All documents verified on my account with payment methods all my own. I am still in limbo with no further update. Sending out an SOS! 🆘

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suprise odds are fantastic!

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My withdrawal is still pending since the 27th march coming up to 4 weeks. I have not been asked for any documents and my account is fully verified. They keep saying to wait for someone to contact me but none has been in touch and I can’t get through to anyone who is apparently dealing with it. I have tried ADR 3 different times and they have refused to participate. I will get the same reply about seeing the previous replies or they won’t comment don’t think I will get my money there is no restrictions for them to send the money so I really don’t understand why they are not sending it and I’m not the only one who’s had this issue.

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I’m still waiting on the return of MY money for over two weeks now. This company is withholding my withdrawal of £440 and I’m not even worried about the money anymore… it’s the principal of it. The stake for the bets makes up almost half of the money – £200 and that’s what really annoys me. They took £200 from my bank account and have failed to return it – it’s just like buying a product online and not receiving the goods! The Gambling Commission have acknowledged my complaint but I will continue to send complaint letters to them every week for the foreseeable future until they take action against this company.

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Im unsure what this means I didn’t realise I couldn’t use my partners card ? I’ve sent all relevant documents you’ve asked for and you still won’t give me the £1000 I’ve won? It’s nearly been a few weeks now it seems you have no intention of paying out ?

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I have recently used Kwiff for a few bets and upon withdrawing £150 from my account to PayPal yesterday noticed it in pending. Having seen other user reviews I sent an email in yesterday with all my documents so that my withdrawal can be processed by Kwiff. The issue is, there is nothing in my account suggesting I need to upload documents. In the documents section it just shows everything as clear. So why is my withdrawal not being processed? During this time, they allowed me to deposit further into my account today, so it’s not like it’s locked or anything and awaiting review. The live chat hasn’t been any help, they just say that they can see the documents but can’t offer any more information.I’m happy to update my review to a more positive one if funds are received and this doesn’t happen again but at the moment it seems they have taken my deposits but are not processing any withdrawals (without any given reason, as my documents page says nothing requested.)

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One of the better, fairer sites I’ve used. The random kwiffing of bets is brilliant and alot more than you would expect to get extra. I put on a football bet that was returning 100, after it was “kwiffed” it was 416 and it came in.Quick withdrawals and the casino slot games are more enjoyable than the more mainstream sites. You can get good returns and even if its a bad visit you will at least have a few wins instead of it eating your money in minutes.

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Very good for prices when you get kwiffed, only small negative is th gaming.

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Don’t forget to cancel your account with this dodgy company they will let you deposit but if you have a decent win you have no chance

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Refusing withdrawal after four days Have repeatedly asked me for the same information then when I provide it they ask for something else , when this is provided they go back to original request which was already answered Will close my account once I receive my small pay out , which is peanuts considering what these guys make

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It s terrific very easy to use

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Update on my withdrawal that kwiff are still holding from February. Have been in touch with uk gambling commission, they have asked me to try again with kwiff to get my money back, I have emailed kwiff today will post update if they bother replying.

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No Easy to use and amazing services

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The site was ok at first however the bonuses have gone awful. I sent an email to explain my frustration of not being rewarded bonuses for using the site after a good few deposits within my means obviously and not get anything in reward back compared to most sites nowadays. The surprise bets they give you are terrible , unrealistic outcomes it is a joke and if you deposit a good few quid you don’t getting back on live casino like they used too.The response back to me was that I warrant special attention hahaha of a worker named G***ge I find this insulting as the email was to explain the poor quality of bonuses that was all and they informed me to look at the promotions they offer via there website which are rubbish tbh.Oh well don’t be fooled by them people go on ladbrokes or sky bet at least you know you get looked after for being loyal. This site won’t be my priority no more.

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Withdrew money by accident to a lost bank card. Transaction was correctly stopped. Asked by kwiff to vertify a few things including statements. This has all been completed but they have still not sent my money back. Over 48 hours with no response.

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Free random bets and bet boosted kwiffing is ruddy spiffing

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Withdrawal still pending since the 27th march still getting the same reply that they are reviewing my account even though they have closed it. Went on live chat and was told they are doing checks as it’s a large withdrawal but it doesn’t take this long to do that nobody replies to emails and or evens explains what checks they are doing and keep telling me to wait without giving a timeframe then says refer to previous reply as if that helps the situation. Absolutely fed up now

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Terrible service never pay out unless you send them so many documents it would be easier to join the S.A.S I ain’t interested getting my 100 pounds back so don’t keep replying stick I just want people to be wary of your dodgy company and prevent them opening an account with yous so I will keep sending negative reviews ok

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Withdrawal pending since 2nd April. I have been using kwiff without issue for the last year and withdrawals have been relatively quick (excluding my first withdrawal – mostly next day payments) until now. Made a withdrawal on the 2nd April which is still pending. Similar experience to other users reviews in that the customer service live chat is not fit for purpose. They only also advise that the “relevant team” have the withdrawal and that they have no access to any other information. I have emailed them and it’s the same response to the live chat. Presumably the same people operating the live chat who have no power to do anything.

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All wins are pre determined like the other reviews says but has no reply when you land a bonus you total balance will change letting you no what you win before you have even played the bonus

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Magnificent website! Totally different than others! Really love it♥️

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Fantastic boosts to win even more

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Love the Kwiff feature – it really boosts the enjoyment of placing a bet and waiting for the result.

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Easy to use, great promotional offer and odds boosts!

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Fairly easy to use. Good feature with the occasional boosted odds but odds aren’t the best compared to other bookies.

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Listen kwiff I don’t want your replies to my reviews you owed me 100 pounds but I told you to stick it where the sun don’t shine I will just be happy to know that more people will close their account and other people won’t join your dodgy company

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My account has been under review for over a week and I keep being told to wait for the review to be finished even though they have closed the account. I just want to know if I will receive my money or not the withdrawals have been pending over a week and nobody is replying to any emails or giving me any indication what this review is or if I will get paid.

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Company gives poor odds and only quiffs bets up to odds that other bookies offer. Offers only 2 places in certain horse races. No placed only markets. No player to be booked markets. Terrible user interface. glitchy trying to place bets.

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Absolutely frustrating. After win of over 15k didn’t let me withdraw more than £4300. Even though being a customer for more than 2 years. So when I did withdraw only the amount which they let me. Not clearing the withdrawal after they got all the documents kept on asking for the cards which was used months ago for deposits and have been replaced with the new ones. Which I provided with the bank statements. Now they are lying oh these statements doesn’t show any transactions to kwiff. It’s like they don’t want to pay my money. So frustrating

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My account had been on a block since a week now I have got a email saying my account it closed. They didn’t even write in the email if my withdrawals will be processed I have no way to get in contact as I can’t access live chat and nobody replies to the emails.

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Hi , I gave them on my previous review 5 star as they were really good and site is really good but this time I won big money and my account is fully varified and I have sent them all the documents that they have asked and received couple of withdrawals but now I won big they haven’t processed my withdrawal request and its still pending after 24 hours , I can’t see any reason behind that . Please be aware , I will update my review as soon as I get my money back

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Be warned people they will refund small wins but try and not win big you have no chance of getting paid out so don’t join and if you are a customer close your account

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