Karamba Review

OMG! I am in love with Karamba live casino-the speed the games – the presenters and the rush! I do game carefully and I don't stake my shirt -but I flutter and I enjoy it!

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Karamba is a different kind of casino really – one that doesn't take itself too seriously! – BUT – it certainly packs the games in and gives big love to Slots – which are my favourite games. I had no problems over the months I've been playing on this site

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I joined Karamba three months ago and have been a fan since day one. My first withdrawal was fast and painless.
Document processing took a few days but in the meantime I enjoyed playing. Great slots with some info on the games and how they play. I recommend anyone to try Karamba.

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The dealers on Karaba live are probably much the same as on other sites – but for some reason,I keep coming back to karamba. I like the promos – the deals and the money-back each month – I've played plenty of tables in my time – but this site keeps me entertained royally.

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Do not go on this site do not deposit a penny
1. They charge a fee for depositing
2. Their site crashes regularly
3. Get verified and get no wins
They let you withdraw money, takes a while though. As soon as you’re verified the odds of you winning are so low it’s ridiculous how sites like this constantly seem to be getting away with it. It’s outrageous.
Please no one use this site, I’m not someone’s that’s annoyed because they haven’t won I just genuinely think this is the worst site I’ve ever used.

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These guys are absolute clowns. I've had an account for 2 years and yes I had to jump through hoops to get my money like everyone else. I won a 50 secure bet token with the KaramGuess promotion, happy days I thought. The bet lost but I didn't get my money back – hmm that's a bit odd. Went on to live chat and apparently bonuses have been disabled on my account? The support agent (his name was Pavlo) could literally see the bonus in my account (as could I) so how are they disabled? I got given a bonus, used the bonus, yet bonuses are disabled – how does that work? So that's 50 lost. The support agent kept saying it was my confusion. What the hell? I got given a bonus and used it and apparently I'm the one confused? I'm reporting them as this is against the law. I was never aware bonuses were disabled.

EDIT: Cannot write a script better than this. Went on live chat again after 10 mins and the new support agent literally gave my money straight away. Bonuses confirmed disabled (nothing in my account or any emails tell me this though) so I have absolutely no need to use these scammers ever again. Please avoid these scammers.

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Scam wouldnt even waste ur money iv put loads in this site dont even give u a game bonus on any of the games iv now closed my account much better casino to play than this

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I give this site a 1 star because I can't give it 0 stars that it deserves!!! Please do not deposit on this site its a complete con, I always play on sites like this but never come across a site that clearly sets there main income on conning people.!!!!!

DONT DO IT ,

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So I think the site is OK how ever the handicap odds are shocking u get the same handicap at bet365 and other sites yet here your odds are 1.72 1.60 bet365 20/23 10/11 not sure why this is but surely its not good for business??

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Don’t tend to write reviews but would advise people to avoid this company if they can – despite the generous offers. Violate a number of guidelines with prompts like Bet Now plastered all over their site. Sent me an offer for bet 50 get 60 with no terms in the text and a generic terms page with no info about the offer. Their CS rep Natalie first told me it was because I used PayPal to deposit, when I told her this wasn’t in the terms she said the offer expired. When I told her the communications didn’t say when the offer expired, she turned off chat and emailed me saying I received bet 20 get 25 and that I should be attentive when taking offers next time. Shocked by how poor the service was.

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I have signed up to almost 100 gaming sites, and this is one of 3 that i would not use again!

The reason for this is the 2.5% deposit fee,

This seems unnecessary, this is the only site i have found that charges deposit fees, although karamba are transparent about this! They make it very clear about the fee before you commit to the deposit which is good!

on top of this, you can not withdraw anything (including your cash balance) if you have an active bonus!

I am happy loosing money on these sites, as thats the nature of gambling, but i don't agree with loosing money before you start!

Apart from that customer service was ok, and quick to respond(live chat)

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So I'm doing the rounds. Best way to position my experience and assessment is that these guys are stock standard at best. They are in line with most of the hack gambling sites. There's no endeavour for customer service to look or help at questions (a real example is bonus) i joined chat and said id like to close the account due to a number of inadequacies, one of which the promised bonus never materialised, the rep simply agreed to close rather than saying sorry ill look at why you haven't received your bonus). Among other poor user experiences is the almost non existent 'in play' feature, they shouldnt offer it if the markets are largely shut during play, its almost impossible to get in play bets on. Skip these guys.

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After reading reviews I was unsure signing up with a lot of negative comments, but I have had no issues at all and customer support are great and live chat really good and helpful. This is a great site I would highly recommend trying them and see for yourself. As like any site it’s a gamble and this one is a winning one for sure🙂 send your correct documents for verification and you will have no problems. FAST CASH OUTS!!

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Followed a "Bet 10, Get 20 in Free Bets" advert in the google search results. Followed the process and registered through that page. At the end of registration there was a second offer advertised "Bet 10, Get 15 in Free Bets". Didn't know why I saw that? Went to the promotions page and see a "Bet 10, Get 10 in Free Bets" article. Hmm..

Asked in chat and they had absolutely zero interest in helping correct the problem. Chat conversation was abandoned by multiple customer service representatives without a resolution. Have received much better service from every single other sportsbook around. Glad I avoided depositing, they are very shady.

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Never win only want deposits = scammers

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Once I managed to send acceptable I.d my withdrawals were paid straight away. Great customer service on chat so a very good experience.

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Karamba offered a welcome bonus after my first bet. I made the bet, then asked why I hadn't been given the bonus. Apparently the management had decided to stop bonuses being applied to my account. No reason given. No refund. Don't touch this company with a barge pole.

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Just another bad casino, games crash all the time, technical error, poor games selection, not very good at all

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Hi guys , I never leave reviews but after reading so many negative ones I thought I should. I deposited 50 Thursday won 600 and withdrew the same day I’ve just checked it was In my bank today (saturday) obviously you need to upload docs but do this before so you’re not waiting around. Can’t fault the site at all. I think as long as you follow terms and conditions everything is fine.

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Rubbish. Don’t be enticed into there new sites either. Hopa and hey spin. Stay well away. Take take take take take.

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Can confirm that this company is totally awful.

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Brilliant experience for me, made my deposit and got my free bets, won a few bets with my own stakes and the with free bet, I then sent the lot for withdrawal,, had to provide documents to verify my identity but this is normal practise for nearly all bookmakers theseday, it took about 4 days for the whole withdraw and verification process to be complete and the money was sat in my bank account. I won't hesitate in using Karamba again if they entice me back with some decent promotions. To say this firm has had a bad reputation for a while it might now be the case that they are cleaning up their act and getting on top of things. well done Karamba !

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Amazing that's all I can say,the money that I lost to this platform has been refunded back thank to Patricia who has been of great help to me
I will drop her details so you can also get back your money

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DON'T WASTE YOUR MONEY WITH THESE THIEVES.
I deposit 600 over two weeks and finally won 400 on the casino. That was paid into my account. Like a fool I carried, and then several days later I won 750. I've been trying to withdraw it for 2 weeks now and they still haven't paid me. There is no contact number on their website and the email service and chat service do not exist. I have since been in touch with the gambling commission where a complaint has been logged, but nothing has happened so far. Going onto 3 weeks now. YOU HAVE WARNED.

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My husband has played on Karamba for years and has had a good experience up untill now, account has been closed but they can’t find a reason for this, also spoke to myriam on chat to find out why and she was very rude about it, she needs more training in customer service, I can’t fault anyone else that has helped him because everyone else seem polite, I don’t know if she had got out the wrong side of the bed this morning, asked for a complaint to be put in about her, was told they will escalate my husbands feedback, but who knows

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GUYS NEVER DEPOSIT WITH THIS NIGERIAN SCAMMER! I DEPOSIT 50 THEN I WIN THE BET AND 30 DAYS AFTER THIS I DONT RECEIVE A WITHDRAWS.. MY FRIENDS WILL TARGET THIS WEBSITE WITH DDOS ATTACKS VERY SOON SO DONT WORRY 😉 DONT FALL GUYS !

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Total ripoff, do not play here. Won over 4000.00
they refused to payout

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Absolutely disgusting company, transactions of 6500 euros made on "my account" which I did not do. Yet they told me my email address and details had been self excluded from one of their sister sites which means that transactions under my details should not have been authorised in the first place. They claimed that the registration details were not the same even though my email, phone and address were stated as being exactly the same. Reporting them to the MGA and have already contacted my lawyer. Will sue them to the ground for breach of their own terms of declining transactions from self excluded accounts. They can say what they want, lets see what the gaming authority has to say.

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I deposited $50 ran it up to $5,500.00 playing roulette. Was awesome until i went to withdraw it.
Was told i had to play $4000.00 in bets on slots to qualify. So with reluctance i did.
When done i I tried to cash out $4000.00.
Then i was told i made to big of bets with there bonus cash which i did not even ask for when I did the deposit.
The next day they told me my withdrawal was declined and only returned my $50.00 to my account and they kept the the $4000.00.
DO NOT PLAY HERE
Total scam. I will be filling a complaint with Canadian gaming comission.

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23 days been in despute everyday for 150 withdrawl lost thousands to this company never mind there fees for deposit used mother’s card for 1 10 pound deposit then 2 week later when used my card again and tried to withdrawl they wantn verified after already done so Abt 7 month eryler same problem but not my mum doesn’t have driving licence or passport sent 2 photo I’d travel cards marriage letter plenty other documents they says was successfully verified now and finance team will sort it now they want licence or passport arter telling theym Abt 20 times doesn’t have any these and was told marriage letter would be accepted bearing in mind it’s been something different every day wanted my lost bank card it was lost had to get letter from bank showing it was lost and then wantn mums letter with signature then card then back to I’d again abs joke !!!

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Shockingly bad. Deceitful.
Very slow site also.
Deposited to receive free 10bet…. only then to be told I was a member of a ‘related’ site.
Took my money before telling me though! Criminals

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Excellent casino and sportsbook. The site loads very fast and has a great knowledgeable support team.
Highly recommend!

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Tried to sign up. Was accepted. I Then was advised by a very helpful customer service agent my account was fully verified . I can deposit and bet. I logged on. 10 mins before football started. Tried to deposit. Account was blocked. Due to me wrongly being excluded.. unable to place bet on time.. or atall. Lost out on.138 winnings!! I believe this has been a spiteful action of an agent who works for an affiliate. I will wait until Karamba have dealt with my complaint before finalising my review. But as it was a manager who did this. Illegally I believe. I intend to take my complaint to Aragon international ltd. As I have been refused an account by 3 bookmakers now. Due to the " exclusion" I did not ask for. I did say " you may aswell close.my account down " when talking about an account with an affiliate bookmaker. At no stage should I be excluded. Any information Ka4amba need they are more than welcome to email me for this..I will happily comply.

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A big thanks to Karamba team who made every effort to sort out my account. It took a while – but once sorted the rest was easy. Ready for the weekend now and mob streamed sport.

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Great choice of slots, fun graphics, would definitely recommend this site. The support team were really helpful with explaining wagering requirements.

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App didn’t work and I got no sign up bonus, they just want your deposit. Never sign up EVER 👍

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Absolute SCAMMERS. Signed up to sports betting and went through bet 10 get 10 offer. Deposited 10 and bet 10. Now they won't apply the bet as say because I deposited via my card on PayPal…. BTW they charge a service fee to do direct from your card. Thieves.

Their T and Cs below the offer and bonus policy do not mention it can't be PayPal AT ALL.

Avoid these cowboys. I have lodged a complaint with the gambling commission

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Look up all casinos owned by Aspire Global LTD and stay away from them. In my experience, they seem to be on the side of the consumer (like all casinos have to nowadays) but they're really not.

They will make it as hard as possible to withdraw your winnings. Unneccessary verification, rude customer service, a lack of communication and a general money-grabbing feeling all put me off Karamba and other Aspire casinos for good.

P.s. you only have to look at their cut-and-paste responses on this page to these reviews to see they don't really care. It's actually kind of sad, they used to tailor responses to the reviews (see next page), but clearly have given up.

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Goes to show when I point out their copy-and-paste responses they respond to me with the same response… lol if you're thinking about starting a business just do it, if these clowns can survive anyone can

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I didn't see all these reviews before I signed up on Karamba. Now I regret it. If I saw them before, I would never sign up. I deposit nearly €3000 and I won up to €6600. Then I decided to withdraw everything. I had already uploaded all the needed documents, so Karamba told me my account was already verified and everything was okay. Even my Neteller account. After I put those €6600 to withdraw it took 2 days and a whole lot of chatting before they accepted the withdraw and took it to processing. I got an e-mail which told me that the withdraw would be finished within the next 24 hours.

After 24 hours nothing had happen. I contacted live chat. Suddenly I was told that it was within the next 48 hours. Not 24 hours. Well, okay then. Now it has gone almost 6 days and I still havent gotten my money to my Neteller account. When I talk to them about it, they say "Hmmm, something must have happened. We must figure out what has happenend and get back to you". I mean… what!?! So it seems like they "lost my money" somehow when they were going to transfer it to my Neteller account. What kind of a joke is this!?

So then they had to make a case for the finance departement to figure out what had happened and to get an answer it would take days. Many days. They say they can't call them. We just have to wait several days for an update. What is this nonsense?! If they don't fix this now, I have no choice than to report them and sue them. My lawyer in my country has connections in Malta, so we will have no choice than to sue them if they don't fix this NOW. They will not get away with this. Every time I talk to them about this they say the same thing: "We will get back to you on e-mail when we get an update". But I never hear anything. Its all lies. I guess they wait as long as possible to see if I back down and forget it, but I don't back down no matter what. I am gonna get whats mine. Now.

So people, stay away from this site. I have never had so much trouble with withdrawals on any other site.

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Awful! Registered for an account using a 'Bet 10, get 10 free bet' offer. I placed my qualifying 10 bet and asked on their live chat when the bonus would be credited. I was told that I was no longer eligible for bonuses and that it was a 'management decision'. They entice you in with offers but then remove said offers seconds after a deposit! I opened and closed my account all within about 20mins and I'm glad to say that I won't ever be dealing with them again!
AVOID AT ALL COSTS!

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When writing this review, i'm writing as a whole for sites on the Aspire Global Platform, rather than just for Karamba itself.

I've been playing on their sites since December 2019, and have to say that it's been consistently the best playing experience i've had online, thanks to their consistent match bonuses, fantastic variety of games etc. Across their sites, they offer 100% new customer bonuses and free spins with a small minimum deposit of either 10 or 20 (dependant on the site). Match bonuses have a low wagering of 35x, and there's not a large number of games that are restricted when you have bonus funds.

It did take me a while to get verified on a few of the sites (Standard with all casinos), but once sorted the withdrawals were getting processed very quickly into my neteller, no hassle involved.

I've just had a fantastic few months on Aspire, but has come to a temporary halt as they've requested proof of wealth documentation (Due to the numerous deposits & withdrawals) and still awaiting a response, as well as an issue I encountered where I deposited on 3 of their sites, they were declined but the money did leave my Neteller and hasn't been refunded, but once sorted will remove this segment of the review.

Thanks and hopefully look forward to playing with you again soon!

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Opened an account using a new customer promotion. Free bet only available upon settlement of bet, despite this not being mentioned in the free bet conditions.

Website very slow, took forever to withdraw, I’m sure just a coincidence

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I’ve put my username because I’m not just posting reviews for the sake of review Jeremiah67 . Dis organisation are out there to defraud you of your hard earning . Pls don’t place a bet with them . They charge you money to even deposit and when you make a withdrawal they declined it and hold your money for weeks . Pls stay away. I have opted for one star cuz that’s the only option available ideally I won’t give them any ratings. Also pls be aware that the organisation is linked to different or several companies trading using different company name . To conclude I have issued them a notice to proceed to the small claim court to recover my money. The sad thing is that I’ve not won a penny I’m only withdrawing my money that i deposited. Pls don’t use dis organisation or any associated company. Good luck

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I recently emailed the UK gambling commission to get clarification on the rules that companies like Karamba are obligated by law to follow in regards to the provision of ID. This was the reply I got.

As you are more than likely aware we introduced new legislation 07 May 2019. The new rule is that all GB licensed gambling companies must fully verify a consumers age and identity before allowing them to place a bet.

They can do this by using electronic checks, such as checking credit referencing agencies and the electoral roll. If the check is successfully completed electronically, consumers will be able to place bets without providing copies of their ID documents. If they are not able to verify you electronically then you will be asked to provide copies of your identity documents such as passport, driving licence and utility bills.

They cannot ask for identity documents once bets have been placed, the changes in May 2019 were introduced to prevent gambling companies placing obstacles in the way of consumers withdrawing money.

If you feel that an operator has not acted in line with the regulations, you are more than welcome to provide us with information of this. Information from consumers helps us to see how operators are acting and leads into our compliance work.

Yours sincerely
F McCann
Contact Team Adviser
GAMBLING COMMISSION
Victoria Square House
Victoria Square
Birmingham B2 4BP
Tel: 0121 230 6666
http://www.gamblingco

I hope this information helps you should you be experiencing difficulties getting your withdrawals.

When I contacted them It was with the suggestion that all KYC should be done before deposit and once a wager had been accepted the company is obligated by law to payout and within 24hrs which I think is a fairer way.

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Should get no stars as this has to be the worse betting site ever…they take your money very quick but don't want to give you back your winnings.They will try anything to keep it asking you for this id that id then saying we need more proof who you are but no proof to take your money…joke site stay well away

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Doesnt reply to Mails. Waiting for over 10 Days. No answer to my question.

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Would give 0 if possible!!!

Signed up as a new player, NEVER got ANY new player bonuses even when visiting the promotional page. After I finished playing I closed my account instantly. Would not recommend false advertising DO NOT USE!!!

If I see the reviews before would not of joined this site

Currently seeking advise regarding the false advertisement

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Never written a review on a betting site. Here I am. I've used numerous websites who go through the same document procedures none have taken anywhere near a week to process documents. An absolute joke.

Asked for standard documents provide them. Two days later ask for more documentation! Why not ask on the original email you clowns!?

Worst site I've used by a country mile. STILL WAITING FOR A WITHDRAWAL AFTER PROVIDING ALL DOCUMENTATION. JOKE.

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Account verification
2 weeks to verify account once all documents have been sent. absolute joke. Even after they say it will be completed with 48 hours, nothing! Avoid , avoid avoid!

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Rubbish. Should be closed down by gambling comission.

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