Deposit & Withdrawals

One of the most recognised and trusted online sports betting sites, Betway was founded in 2006 and now has more than 30,000 markets on offer. They are the sponsors of Premier League club West Ham while their branding appears at Premier League Darts events, snooker’s UK Championship, tennis’ Davis Cup and one of the most prestigious events in horse racing, the Aintree Grand National meeting. Deposit & Withdrawals Placing bookmakers with cashout into your Betway account and withdrawing from it, can be done through Visa or Visa Electron, Maestro or Mastercard, but using Visa or MasterCard to make a deposit will incur a 1.5% fee. It’s also possible to use e-wallets with Betway, such as Neteller, Skrill, PayPal or Paysafecard, as well as an old-fashioned bank transfer. Customer Service Contacting customer support agents at Betway is simple, but before you do, there is a dedicated FAQ section which lists lots of questions and answers. If you can’t find the answer to your query, you can contact the help team on the telephone 24 hours a day, seven days a week, or use the live chat option. Email is also available at support@betway.com. On our site you will also find information about Betway bonus and Betway mobile app. License Information Customers in the United Kingdom: Betway is licensed and regulated by the Gambling Commission.

Odds format & betting margin

With Betway you can choose to display odds as fractions, decimals or use American odds. Betting limits Whether you love to bet on the latest in football action or to who will pocket the black ball in pool, Betway cater for it. The betting markets offered are: tennis, baseball, football, basketball, horse racing, ice hockey, snooker, cricket, golf betting, rugby union and rugby league, darts, boxing, UFC/MMA, e-sports betting, motor sports, volleyball, handball, greyhounds, table tennis, Gaelic sports, American football, Aussie rules, cycling, politics and pool, plus specials. In terms of selection of bets, there’s plenty to stake your cash on – take the Premier League for example, you can play in over 100 different markets throughout the season. There is however a cap on the amount of cash that you can win at Betway. It’s topped at £500,000 for football grade 1, which includes the Premier League and international fixtures. Football grade 2’s upper limit is set at £25,000 and relates to competitions such as Spain’s Segunda and the second tier of Germany’s Bundesliga, and a £250,000 cap on UK horse racing, £100,000 on Irish horse racing and £50,000 on all other horse racing. Full information on these caps is detailed on the Betway website. Types of bets Betway has a strong live and in play betting offer with numerous markets to bet on. They also accept the standard bet types like singles, multiples and combination bets. Sport coverage Betway currently offer 33 different sports to wager on. They have a strong focus on football and horse racing as they are involved in these sports from a sponsorship perspective. In-play experience Customers can indulge in live betting (football, tennis, baseball and basketball betting) with a cash out facility which enables you to cash in your bet during the event or before the result has been settled. The landing page details where you can get access to the live bets section, but the range on offer doesn’t match some of their competitors. Live streaming Betway does offer some live streaming of action, however. Your account has to be in credit but you’ll be able to see Bundesliga football, Russian ice hockey, ATP Tour tennis, Euro Volleyball and Russian Premier League football.

How easy to the eye is the Betway website?

A very nice interface with exceptionally quick loading times. The concept of the home page is to provide everything and make it easy to find at a single glance. The colour scheme worksd really well with a black and grey background section and white and green text and boxes being used to highlight the headings on different sections, as well as using this on prices for various sports. The right sidebar is quite unique as it offers a range of suggested bets and one of these is the "Acca Attack" acca insurance which we explain in detail further down this page. The site has a top menu with all of the Betway products and the top header section contains links to odds selection, support and language selection. As well these three elements you have your fields to login. All of this is nicely laid out in the top header section making it easy to get to at any time. As with a lot of sportsbooks, you have an A-Z sports menu selector on the left. The middle section of the page is the main area and here you will find the latest In-play and upcoming events. The default view is for Football but you can change this quickly by using a horizontal arrow scroll which allows you to view your preferred sport very quickly. One of the most appealing and easy to use sites we have reviewed and a comprehensive help and FAQ section can be found in the footer using the "Help" link.

Does Betway offer competitive odds or the best odds in a certain sport?

The overall betting margin is a littel dissappointing at 5.2% but lets take a look at the breakdown. With an average margin of 4.9%, Betway are in the middle tier when it comes to value on football odds. Tennis is very weak at 6.5 % whilst American Football has one of the best betting margins we have seen at just 3.7% (Many bookmakers reviewed over 4%) Other American sports like baseball and basketball are on a par with other bookmakers, whilst Ice Hockey is the weakest part of their offer with some games having margins as high as 7.5%

How good is the market coverage and selection of bets on Betway?

Lots of markets on football. Many games now have the three way handicap offer where you are backing a team that are either giving a start or taking a start. This is really the same as a European handicap as it includes the draw unlike Asian Handicaps. In many games on Betway you will see up to two hundred markets on mainstream football matches. But Betway are not only strong on football, they offer a very strong market coverage on tennis in particular with lots of fast market options including next game betting and next point betting. Some of their more interesting tennis markets include a bet which gives aprice to win two consecutive games, so a game with the serve and a game against the serve, probably a bet which will appeal to real tennis geeks who followe stats closely.

How good is In Play betting on Betway?

Like the overall site Betway have an excellent live and In-play betting interface. It is really easy to find the sport, event and market you wish to place a bet on as again they use the horizontal slider element to make it easy to navigate. One very good feature is that they have a market search right inside the In-play section so you can find your market by keyword. This simple add on just makes the user experience even better. Where it gets even better for In-play punters on Betway is with statistics. At the top of each event you have a superb stats and live data view which can be broken down into various sections which include: Scoring Live game view Statistics & Percentages Text Commentary Data chart analysis. For people who like to bet based on raw data, Betway are one of the best sites we have reviewed.

What selection of bonuses and re-occurring promotions does Betway have?

We mentioned at the beginning of our review about a bet called the "Acca Attack" and this is a bet based on stats which Betway show clearly. It is quite unique really in that they are putting together accumulator bets with all the research "done for you" Below is an example of an Acca Attack bet which features acca betting tips and 5 selections for a return of around 10.7 Adanaspor v Gaziantep BB Total Goals 2.5 - Under 1.65 Gaziantep BB have had Under 2.5 goals in 12 of their last 15 away games. Hapoel Be'er Sheva FC v Ashdod Win/Draw/Win - Hapoel Beer Sheva 1.36 Ashdod are a bottom-six side and against these teams, H Be'er Sheva have won 15 of their last 17 home matches. CA Tigre v Argentinos Both Teams To Score - Yes 1.91 Both teams have scored in five of CA Tigre's last six home matches. CA Huracan v Rosario Central Total Goals 2.5 - Under 1.50 CA Huracan have had Under 2.5 goals in ten of their last 11 home games. Real Sociedad v Levante Both Teams To Score - Yes 1.67 Both teams have scored in nine of Real Sociedad's last 11 home matches. So as you can see from the above info, Betway are providing a bet with a range of short prices. It is up to you the punter to decide if this is value or not. The majority of these games are from less known leagues so this does provide potential betting opportunities. But this is not all from Betway. They have a great free competition where you can win £25,000 by forecasting the first four teams to score from a selection of matches. Lead At The Last - If you back a horse that leads at the last hurdle/fence and it gets beat. You get paid as a winner.....CRAZY.

How easy is it to deposit and withdraw funds with an Betway account?

Betway have a wide range of options avialable for depositing and withdrawing. You can deposit and withdraw using Visa, Mastercard, Neteller, Skrill and paysafecard.

How friendly and fast is the Betway customer service and live chat service?

Well we tested the customer support chat a couple of times and on both occasions it was very slow (took agents time to answer questions) and the lack of knowledge on some basic sports questions was a concern. One agent did mention about a "slow system" but from the knowledge perspective on two simple sports questions, it seemed that the agents may need more training. Of course this could just be an isolated incident so we will be re-testing this part of the site and service over the coming months and this section will be updated.

Can you trust Betway?

Betway is licensed and regulated by the UK Gambling Commission and is also licensed in Malta as well. They are a registered IBAS accredited bookmaker and also work with ESSA.

How can I view my deposit and withdrawal history?

You can review your deposit and withdrawal history via the below links: United Kingdom only: http://betway.mx/txn-history

When will I receive my Free Bet? What bet types qualify for the BetYourWay £5 Free Bet promotion?

Your Free Bet will be credited within 24 hours of the match finishing. Single bets on any of the BetYourWay markets for the stipulated match. To find the BetYourWay markets for a particular match just scroll away from the main markets within the event to the BetYourWay tab.

How long will it take for me to receive my withdrawal?

Once we’ve paid out your money, it will take a short time to clear, depending on your withdrawal method: Webwallet: 2-24 hours Credit/debit card: 1-2 business days Bank account: 1-2 business days Please allow for processing time in addition to the above - after requesting a withdrawal, your funds move into a short queue where our payments team process your request.

Can I track my wagering on a bonus?

Yes, you can track your wagering progress on a bonus if you are logged into your account on a desktop or laptop PC. Head to the “Withdrawal” section of the “Bank” page to view your cash balance and bonus balance. By selecting the “View balance summary” option you will find a breakdown of the play-through requirements attached to your bonus and the amount of wagering you've achieved so far.

Can I withdraw the winnings from my Sports Welcome Offer right away?

Any winnings you earn using your Free Bet are yours to withdraw or use as you wish. Please note that the Free Bet stake is not returned to you in the event of any winnings. The winnings less the stake amount are returned to you. The Free Bet must be used in its entirety as a single transaction/bet. The Free Bet cannot be used to place multi-line multiple bets (e.g. Trixie’s, Patents, Yankees etc.). The maximum return on a Free Bet stake is £20,000 (or the customer currency equivalent).

What are Betway Daily Deals?

Daily Deals are a variety of exclusive casino promotions available almost every day on your account. They’re often in the form of a percentage match bonus based on your deposit, or a free spins offer, and can sometimes contain multiple offers in one. Where multiple offers are contained in one promotion, you’ll have the opportunity to deposit again for an additional reward.

Cash Out is a real-time bet settlement feature whereby you can opt to take your winnings or cut your losses prior to the end of the event. Example of Cash Out: You have a bet of £/€/$10 on Liverpool to win @ 1/1 (2.00). Liverpool score a goal in the 65th minute and lead 1-0. Your Cash Out value would be roughly £/€/$15. In this instance, if you accept to Cash Out you would have profited £/€/$5 (your £/€/$10 stake, plus £/€/$5 winnings). However, you choose to ignore the Cash Out offer, because you feel that there’s not enough time for the opposition to score a goal. If Liverpool concede and go on to draw or lose the game, then you lose your bet. But, if you don’t Cash Out and Liverpool hold their 1-0 lead and win the game, then your original stake returns £/€/$20, with a profit of £/€/$10.

Why am I unable to withdraw my winnings?

This is likely to be due to Play-through requirements. If you have a bonus on your account you can only withdraw once you have met the play-through requirements detailed in the terms of your bonus. You can check this in the Withdrawal section of your Banking page.

Can I place an each-way bet using my Free Bet?

Yes you can, just remember just we will pay out any Free Bet winnings minus the stake of the Free Bet. When using a Free Bet on an each-way market, the entire stake is placed on both the win and the position. This means a £10 Free Bet is split between £5.00 on the win and £5.00 on the position. For example £10 placed on a 7/2, ¼ odds 1-5 places. Should your backed horse then place, half of the stake is put on the position i.e. (£5) x 7/10 + 1 = £8.5. Deducting the total stake of the free bet (£10) means the payout is less than what was staked. This means that you will not receive a payout, as it is less than the value of the Free Bet.

How can I be sure to never miss out on the Betway Daily Deal each month?

You can opt in to the Super Opt In/monthly pass if you’re using Betway.com. Keep an eye out for this option when the month starts.

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Elizabeth Bourne

19 October 2020

Comment from uk.trustpilot.com

1 / 5

Betway is a very dishonest company. They will put your package on hold and make you pay them money to receive your package. They wanted me to pay them $1000 to deliver a package I already paid to have delivered. How does that work? Stay away from them

Website URL	betway.com
Founded	2002
Platforms
Products	Sportsbook, Casino, Poker, Bingo

Customer Service Hours	24/7
Telephone Number	0808 238 9841
Email	support@betway.com
Live Chat	Available 24/7
Address	9 Empire Stadium Street, Gzira GZR 1300, Malta

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