Betway Review

Been a on and off customer of betway for the last 2 years, and now im having withdrawl issues… these guys have $4900 on hold for me for the last 2 months. And there is no absolutely no customer support or any emails I can contact…absolutely rediculous. I wouldnt recommend betway to anyone, youre better off going to bet365, havent had any withdrawl issues so far and support actually contacts you back. Now you guys lost my business lol.

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23.06.2021

I deleted the comment the previous day and re-entered the system so that Betway company can see it again!

Dear friends they said to me we will call you, they did not! Of course they did not! 1 full day has passed, even their previous message was 1 month ago, they haven't called since then, also they haven't even given me my game reports since April 2! They hide my RTP rates, they hide my win/loss rates, they don't give spin counts!

Let them keep doing this, let's see what they answer in court. In the meantime, as they continue to not solve my problems, I will do my best and let's see how they will answer what I just experienced in the Genie Wishmaker game! Hundreds of spins lost 1 and 2 stakes, I reduced it to 0.20, instantly, in the first spin the bonus game came and the game was locked, the application exited the game! There are problems with games regularly and let them prove to me that these crashes are not a problem in games! Let them show where they specify in the terms of use and privacy!

I will not only get back all the money I deposited,I will also seek all my material and moral rights and I will get it back in more than I deposited! You will see!

And you will see they won't call me!

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22.06.2021

Sorry for commenting too much, but I wanted to follow this way rather than updating my old comment.

Today they said that after they have not returned for 3.5 months, they are still investigating my case, please give your information and we will contact you! The last time they said this was 1 month ago, no one called me! Now I'm writing notes here, let's see when they call!
Also I played a 75+%75 bonus deposit game today to record and put it in the legal case file. There were 80-82 losses out of every 100 spins! I've never been become 1 pound more than I deposit, even once! I even connected to live chat today and asked for a report, guess what they said? We are currently working on the subject you requested before, we cannot give the report, but we will add today also to the report!

I swear this company is making fun of us!
A very big problem is the attitude of this company to its customers…
Unacceptable!
By the way, we are preparing a petition for the signature campaign and the state, and we will share it with you as soon as possible. We will ensure that the state takes action with only 10,000 signatures!

Note: I will write here when they call, don't worry!

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I did 10000 deposit yesterday until now it is not credited.. Amount debited from my account.. Betway irritating people in withdrawls and deposits.. Until now I did nt get any issue in deposits and withdrawls but my withdrawl not credited to me and my deposit also not credited to betway account..

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Feck company and this company is local.
This company is tration failed

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I really trusted betway a lot . I made a withdrawal on 14th june . everytime it used to get credited in 1-2 days.. it is been more than 8 days now and no money is credited .. I really lost my trust with you people.. I want my money.. it really feel very bad trusting you guys…

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Fraud betway cheeting betway team friends betway team 1500 customer debosit amount theft my amount 3000 theft all customer complain Facebook Twitter you tupe quick days betway app close fake app betway cheeting app betway fraud betway team

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Seems like Betway is definitely a scam when it comes to withdrawals. They will send you a e-transfer but hold back your sms text to complete your transaction. Why??!! All agents are useless and keep telling you that they have escalated your request. Why would you send a e-transfer and not the sms text to complete? Absolutely a scam for you to put your money back in play .

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Sad to say my issue still isn't resolved. Unbelievable.

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Betway is a cheating company
Dont trust this website!!
They said they are reviewing my account!!
But it has been more than a week!!
They dont wanna give our money back
Poor service
Cheater!!
I will be going to consumer court and i will file a case of fraud against you… otherwise give my money back in this week!!
Otherwise you may face ban and loose your business in india
Dont cheat us!!!
User id-Zombie_

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I did withdraw on 14th jun status was show paid but still not credit in my bank account very worst experience first time i have ever seen in betway

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Betway is a fraud site i m a regular user of bet way but this time they cheated me i so much upset i have deposit 6000 rs on 11 June 2021 it was successfully from my side but betway declined it then i contacted betway costomer care they said your money will be credited to you in 5 bussiness days so I waited as i trusted betway but it's been 14 days i dint received my money so unprofessional from betway i have screeshots of my payment and talks of costumer care i can also provide that but i think they did fruad with me my last words are please don't deposit your hard earn money here because these are fraud sites
I'd – Mahamaya5

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I can't bare your metle torture ..please India ban betway from ndia

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my betway user name 8859099390, withdrawal of rupees 19k still not credited in my account , 7 bussiness day have already passed, stoping to play further, forever
if issue not resolved within 2 days
Bad experience

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STOP WASTING MONEY ON BET
Money is always eager and ready to work for anyone who is ready to employ it. Invest with / wellinvested.org / now and make your money work for you.

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My User Name: Bornforwin

Betway not yet refunded my 10,000 deposit amount. This amount debited from my bank account 30 days before and not credited to betway account. And, Now Betway blacked my betway account with my balance amount of 750.00.

It's ok I don't want play with you. But I need a refund of my Uncredited deposit amount of 10,000+750.00 my betway balance amount.

Rajkumar

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I signed up for BetWay a week ago. After placing 2 bets in my first 2 days (both which happened to win), they immediately limited my bets to $7. Since I have no interest in placing a bunch of small bets, I tried to withdraw my money, only to find that I am not allowed to withdraw my full balance ($200 of which was a bonus) unless I roll it over enough times. Now I'm forced to either give up $600 in my balance if I withdraw or I'm forced to make a bunch of $7 bets to meet the rollover requirements (all because I won 2 bets). I would recommend any other sportsbook you can find over this company.

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Well arranged a time for customer services to discusses why my personal details have been put at risk and guess what The Betway team could not be bothered to call me.
So dont worry I am going to kick it up and raise my concerns about how I feel data protection rules have been broken, dont waste your time with this company or their customer services department.

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Betway is fake… plz stay away from this… they hold my deposit money…
I did several emails on customer care email type (manager & support) but no response received so far… so stay away from Betway frauds!!!

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Dear customer, We found suspicious activity in Your account that's why agent holds your deposit and you don't get it in your wallet.
Prove the ownership of account Make a Deposit minimum Rs 1000 atleast ( Take Agent id with us for this transaction )
Which UPI You use for previous transaction use the same Upi for this transaction,
If Our team received your money with your same previous Upi then we'll release Your all Deposit in Your betway wallet Approximately within 45 minutes.

Friends written 1000 theft idea betway team fake app pls don't play betway all customer debosit amount theft fake app betway fake app betway fake app betway cheeting betway

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Mental torturing me since 1 week .they are not approving my withdrawal…this bloody motherfukers should ban from india

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Hello everyone. I still haven't received my money that I withdrew over a week ago. I received an email from betway as a result of my review I wrote here. According to betway they are now investigating my account. Lol. Not sure what's to investigate. I've sent them all the proof needed to verify I never received anything. Betway believes having customers wait days and weeks without their money is acceptable. Hopefully now that they are investigating my account I can have this resolved today. What really got me going was Betways customer support rep saying me not receiving my cash "is not betways fault'. That really pissed me off. Whos fault is it mine lol . If you have issues or don't get paid of what not , betway is not equipped to handle these problems. Another thing these guys don't care about their customers. How can customers wait weeks with out their money , we all have bills to pay. Any other business will issue complimentary credits in the mean especially if betway screwed up. When I inquired with their chat customer support about a credit they disconnected from the chat. I'll write a review tomorrow, hopefully they resolve this by then. I'll let yall know tomorrow. I have a feeling with betway going public in April, they could be withholding people's legit payout to somehow manipulate their stock value. If they have a bad week , they can withhold some payments.

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After requesting a phone or email conversation with a representative from Betway on many different occassions, on different platforms and at different levels, I am still waiting on a reply from someone to find a solution to my problem. This issue has been going on for over three weeks now, it is unacceptable.

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This is a fake app …don’t waste your time and money.

I have deposited INR 2000 in my betway account on 20-April and the amount was left from my bank account ( attached Statement) but not done into the betway account.

ID- Rahul7393

Regarding this I have talked to customer care and he told me my money back within 14 days but still not .

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I deposited 20,000 on April 1 and 12,000 on May 8. But this amount not yet credit to my betway account. But they debited from my bank account. I sent more than 20 mail with my bank statement but they are not responding. I chat with their customer care lot of time, but their are not responding properly. I think betway cheting their customers.

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Rapid withdrawals. No issues with the app. Prize wheel is poor mind. Sometimes the super prize wheel is down but the majority of time the free prize wheel spins a loss 5/7 days not won and the super prize wheel gives you free spins which you have to wager 250 to covert to cash. Other sites actual give it to you I cash so Betway could learn a lesson from them.

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Their email support only responds to increasing limits only but they do not respond to any other query emails.
So be careful with them if you encounter any issue. Try other trustworthy sites.
username – satishraju27

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Stay away! The close my account because I was winning to much ! 😂

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my amount debosit 3000 18.5.21 today 32 days finish 25 time live chat all proof pdf 20 time betway gmail sent no use friends betway loss all custamer amount theft betway all facebook twitter youtupe shar no play betway fraud app betway fake app betway cheeting app betway betway owner all team 3000 my amount theft All this is a hobby your family girls prasiute business good amount take your team

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I did withdrawl on 13th June it shows 14th June paid but until now I didn't get money .. This is the first time I am faced problem every time I got with in 24hours after paid.. please check it

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Please Think Twice before you are doing any depostion in betway website, i am sharing you my personal experience, on date 23rd of May 2021 i have deposited 3000 Rupees and on date 18th of june 2021 i have deposited 9000 Rupees, but Both Deposits are not initiated till date, several of times i have drafted an email along with my bank statement but no buddy answering my emails, also one more thing i want to tell, there is an option of live chat also, but if you have time of 3 to 4 hours for waiting in Que than you should go for live chat, i have tried for live chat also, my number was 96th, i wait for 3 hours in Que, Live chat was connected with their customer care but again they are not going to give any kind of services, they just available for making fools to the customers, So Read this Review before you are doing any depostion in betway

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I have been using this website for more than one year, and I was always happy to use it until today. This is a very serious matter, that I should take legal actions against. With my highest surprise and deepest disappointments, I have been literally robbed of my funds. I have been "awarded" of a fraud bonus which I have never requested, that has a wagering of something of at least 1000 €. My account has been transformed in a 58% cash and 42% bonus balance. Unless I wager 1000 €, the account will stay like this I don't know for how long, and no matter if I win, deposit money or anything I do, I will always own 58% of the total funds in my account and they keep 42%. In practical example, I deposited and placed a bet of 19€, and after winning the bet, I can only withdraw 58% of it, and if I do it, they will take the rest 42%! This is absolutely unbelievable, it is like they are taking an interest of a 42% of my deposits and of my winnings!!! I could understand wagering requirements if you are using bonus funds, but for what a hell of reason, are they holding 42% of my winning and deposit of real money that I spent??? How can a company take a percentage of your real money, of almost half of your wallet???
After many years of betting, using several websites, what happened here is something I have never been experienced before. I will be forced to not use this website any longer, and highly warn other users to be careful to use this website, since it is not safe.

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I kept for withdrawal on 16/6/2021 for 1000 RS but till now it is not apperared on my account
My money 700 has been debited from my account but not present in my betway wallet
For deposit they are taking fraction of seconds for withdrawal they are taking a day is it gambling

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I don’t know but want to give them minus 5 stars..taken my money and not credited In my account..Indian people don’t use there app..these are high time frauds and crooks..no place to contact them..lost 5k inr cause of there system problem..these people are frauds..hope these people burn in hell

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Worst service. Everytime I am hearing a different statement from live chat team. My deposit stuck and withdrawal too. My betway id is samirrayli

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I did the withdrawl but I did nt get.. I did with drawl 13th June, 14th it shows paid .. but until now I didn't get.. in help support I cant contact to customer support.. this is first time withdrawl late every after paid I got with in 24hours..

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So I still haven't had a resolution on my matter. I requested a $330.00 withdrawal. Wasted about a week of my life with chat support. Who claim they have paid the amount to my instadebit account. Ive sent them statements verifying I didn't receive the funds. I also sent them a screen shot with a instadebit chat customer support which also verifies funds were not received. Worst customer support and seems like a couple people here have the exact same issue around the exact same time. Betway system saying it's paid but funds never received. I've sent the. Statements and all the proof they need to confirm I didn't get the funds . They can also reach out instadebit who will verify funds were never sent to them. Let's see how long this takes to fix. I'll post another update Monday.

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They are torturing me mentally ..so it's a froud Company .it should be banned first

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Hi this rakesh username:rockrakesh7722
I made a deposit of 10000INR on 16 th april using netbanking and the amount was deducted from bank but not credited to betway account i have contacted them every single day but the response was so dumb…after more than 2 months today suddenly they have said that we have already initiated the refund on 15th may and it will be credited in 5 to 7 week days…it has been more than month since then…but still amount not credited and now they are claiming that we have done from our side ….such a dumb reply from them…simply they have extended until now and now they are saying we are done from our side..i didnt received my money even as of now

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Despite my problems that they could not answer for 3.5 months, they sent an e-mail on Friday and they wrote our research is still going on!
This company commits a big problem, this is the last time I'm writing and don't lose your money here!
You lose 1000s of spins, you lost too much, you won much below the average and the RTP rates are all wrong what they have written, game winning rates that they showed also wrong, customer service does not work at all, they say they will reach you, they never reach you, you want a report, they do not send a report, or send a blank page!

Also believe me, they do everything to get even 5 pounds in your pocket! Even daily spin bonuses! I've spinned tens of thousands of times, the bonus I won the most was 3 free spins and many many times I won 0 from that bonus games!

At the end we will file a legal complaint against them to court, I will also send you all the link of our signature campaign here, and at the same time we will apply to Gambling Commission for their gambling certificates to be revoked!

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My money doesn't show up in my betway wallet. Don't use betway

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My username on betway is RuSingh1 It's been 20 days already since I cannot Withdrawal any money Via AstroPay. It says that firstly I must deposit with that, but all my deposits was via AstroPay Only!!! And there is no proper support to solve this issue!!! You have to wait for 1-2 hours in live chat just to listen random stuff as: please restart your device, cleat cookies etc. Which doesn't help at all!!

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How many days do you want to refund my amount. I am wating for more than 27 days. Still, you respond with the same answer. Wait for the next 48 hours. How many 48 hours I want to wait.

You Just email me as Your processer team investigate my account details. How many days they working to resolve my issue. Are you joking with me? I got the same answer in live chat.

I think you theft my money. You are not a trusted company.

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Don't bet with this company total ripoff.

I joined on Thursday and deposited a 100 and lost it. Decided to give it another go on the same day and deposited another 100. Started playing and when my balance hit 97 a screen popped up saying my account has been closed. No advance warning or any mail from them, just totally blocked me. Can't access my account to see if my money has been refunded or anything. Contacted customer support to find out what's happening with my money, but they just say that my enquiry has been forwarded to operations and that I should monitor my email???? How can they just withold deposited money, was not even winnings or anything was straight deposited money?? Very badddddd makes me seriously angry😡😡😡😡😡😡😡

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I don’t usually write reviews but I think the reviews on here are shocking. I opened an account just a few days ago and I stupidly deposited money without reading reviews, I only deposited a small amount and won 100, I wanted to test the water and withdraw to see the payout times ect. I then started to read reviews and probably the same as everyone else started to panic. If I had read reviews before I made an account I can guarantee I wouldn’t have made the account let alone deposited money. Anyways, my account was instantly verified I received an email straight away to confirm, the site is fantastic it is so straight forward and easy to navigate, I withdrew 100 at 6pm and the money was in my bank account by midnight the same day. You can check the withdrawal process the whole time from selecting withdraw to the money being in your bank account. I think a lot of the reviews on here are from people who have set up accounts won, but have not verified their account so obviously they will struggle to receive a payout. For me, excellent service.

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Hello, I have contacted my Local bank and the transaction has been declined on my prepaid card. I would appreciate instead of 'visa direct', you could send the money via a cash voucher on another card or provide to me an alternative for my withdrawal. The withdrawal amount to $95.00 and was processed Yesterday.

Regards

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Wow I'm having the most difficult time with betway. So I withdrew 330.00 from their site on Saturday. On Monday they said they paid the money to my instadebit account. Btw bet365 sent me money in that time no problem whatsoever. I've been speaking with their chat support since Tuesday. Usually instadebit will get 1-2 after bet pays the amount. This isn't my first withdrawal from betway , have done many. On Tuesday I let them know nothing is received. I was told to wait it out another day . Nothing to there. It's Friday now and nothing is received. The chat rep claims it's not betways fault. I was told to send proof w statement showing the date ranges from Monday until Today (Friday) I emailed to support at betway.com. I received an immediate email back saying this email isn't used anymore. Spent at least 2 hrs this week in betways chatroom , what I've learned from my experience unlike say bet365 where the reps can do things for you, betway chat support have zero authority to do anything . This week I learned as I wait in the queue for over a half an hr that at any point you reach chat support you will see 20 plus people waiting to speak with chat support. Alot of people have issues here on a daily basis. Now where my money is only God knows. Instadebit never received it. And betways rep says its not betways fault lol. And in that time I requested my money from betway I requested another 150 but from bet365. I received bet365 money in my instadebit account in less than a day.

Honestly alot of good books out there. Betway isn't one of them.

Maybe it's a sign lol. Blessing in disguise this experience has the feeling that I'm dealing some Street bookies under a bridge. Probably a sign to quit gaming.

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I have been with Betway for 5 months without any problems. When you withdraw smaller amounts it is fine but when u win big and try to withdraw funds, it’s a nightmare. It will ask you to reverify your address proof which was already done when i created the account. When you provide the address proof, they say that it is not matching the address provided at the time of account creation. I then provided other address proofs and ID proofs but no response from them. They will try a lot to withhold your winnings. Your betway status says as paid but you will not get your money into your account even after 7 days. Their customer care is so dumb and fraud. They finally stopped responding on mails and live chat is pathetic. Beware of them. I don’t know how they get to sponsor big teams in sports.

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