Betway Review

Your request low play explanation but I am sending 6 times my explanation on 27 September but you not escalate my explanation you tell me lies

Reply

I did not receive withdrawal amount I got call from customer service saying that amount will be credit in 7working days now I got msg saying my account number is worng .so whats the next step I need call back from customer service

Register
Kishore

Reply

My withdrawal pending over 6 days i am many times contact customer service but betway team only same answer from 6 days our team reviewed your withdrawal but 6 days gone and betway team review not complete betway fake site transection history is not showing

Reply

hai betway my user name : Varunabd123 my mobile number 9676996107
I gave withdrawal of 1500 and 2000 through bank transfer method on 24th September 2021 and 25th September 2021 I got a mail that withdrawal request acepted and to much time takeing its nearly 1 week over pls bank transfer my withdraw Amount
i trust u betway its a good for gaining money

Reply

I gave withdrawal of 19506 through AstroPay method on 27th September 2021 and 29th September 2021 I got a mail that withdrawal request got failed

There is no customer service at all, no email id no phone number
How we can able to contact?
100% fraud cheating these guys

Reply

If I am not able to make deposit, then how can we play. Whenever I deposit it won't get reflect, if I ask customer support they say deposit was detected and they don't have proper reason. Initially this was good, but now I am about to close the app, even daily spin bonus amount they take back saying it was a error.

Reply

Still I didn't got my withdrawal amount why it's gonna be 7 days why my amount is still not transferred if you site didn't give my money back means I will restrictly I give bad feedback to my friends and others trust Is more important if we deposit within a second the amount will be deducted why can't be withdrawal amount be same na why are u holding the withdrawal

Reply

As promised I would upgrade to 5 stars when both payments reached my account. Both were paid within 12 hours. I like betway as it has all the top games including my own personal favourite

Reply

It's been days now since my original ID for FICA application I have send. Betway sent me a massage that my documents has been escalated to FICA team And it will take 48 hours for it to be verified but now it's been more than 96 hours since I have send my documents and it's not not yet Verified , it's still escalting. I have called them countless times and the feedback they give me is that they will notify FICA team about that and my documents should be verified in the next 24hours .after 24 hours nothing , I have to call them again And they will say the same stories .

Reply

If torture is an art they are picasso of it.This bloody motherfukers telling we are reviewing your account from last 22 days .they have tortured me mentally and upsetted my mentle illness.these bloody bustards should ban from india

Reply

Its been over 18 days. I withdraw amount on 10 September. Even till date it has not reached my account. All they say is they are reviewing. They are being unfair. Something is fishy with them lately. Never experienced this before. I am looking for a quick solution and not review. I have even sent my bank statements to them been 3 days to that too. I would change this to 5 star is solution is given quick.

Update xxxx. You have asked to connect over private message but where trust pilot don't have any such feature. And there has been no point connecting on betway chat have to wait for 1 hour for my turn to come and then I get asked to wait for another 7 days each time. Already day 19th like that

Reply

Casino sucks, bad games everything's the same, slowest customer support available (?). Had 3k in winnings but managed to lose it due to the fact i didn't have the patience to wait for the customer support to verify my identity. Aware of the fact it was my own fault, but if u want up to date customer support, that doesn't take forever to respond, I can't recommend betway.

Reply

Avoid avoid avoid
Never win, costumers service under 0.
Lost 1000s in 15 min without any winnings at all!!!
Asked why this happend? Answer was-sorry!

Reply

This company does not clearly stay the terms and conditions and do not follow them when indicated. When I joined the site I never claimed they're free BET offer but I was told that I used it when I deposit money. Before putting my first bet I got that customer services and ask them if I place a bet without claiming the free bed will that count as the free bet. I was told that it was not be counted until I claim it. Unfortunately it was counted and I lost that opportunity. When I tried to contact customer service to explain their situation they just kept saying that I use the Free bet which I didn't ask many times I told them. I even told him to read their own terms and conditions with indicated clearly that I needed to opt it in to the bet before claiming it. But that didn't matter they kept on saying over and over that I have used the bet. Do not use this service because if you have any problems you will not get any resolution at all.

Reply

At first was enjoyable but over time this site treats its long-term loyal customers like garbage…They played with my account without my permission…their customer service is just the worst – kept on disconnecting me, did not want to deal with my issue and what i was entitled to.

STAY AWAY FROM THIS SITE PEOPLE!!

Reply

Never been able to deposit and no explanation from customer service. Since day one I have not been able to deposit despite trying different methods and having no problems on other sites.

Reply

Don't play with this app, it's not like session, here they will suspend any bet you are winning. Worst experience, you will always loss.

Reply

I thought I could trust this guy's but I got proved otherwise, they ripped me off in daylight. I placed an 8 team soccer bet 3 teams won but they only recognised 1 and settled that bet. They are just plain crooks

Reply

I have deposited a rupees of 2080 on 25th April 2021but untill not credit into my betway account. I have sent all the required document but not solve my issue. Poor service given by betway.i connected with the betway staff more than 30 or 40times but they only said that , I am waiting your bank feedback. On the other hand her staff are not reasonable toward the customer. Do nothing but every staff said to send me (this that document for escalation) . Very wrost service given by betway.

Reply

Betway took my money and I won, they haven’t paid me out and froze my account, think twice before betting with them, very questionable organization.

Reply

Betway are refusing to pay the money I won fairly on bets telling me to send send my fica documents everytime I raise the issue, am disappointed with them didn’t know a big company like Betway can scam me

Reply

Do not go near this website ever !! took my money and closed my account,dont try to contact customer service because there is none !! go to a reputable bookmaker,also check out that they have also had a fine on gambling commission website.

Reply

I tried to withdraw money after using betway for over 6 months and my account magically and i guess conveniently disappeared. They are scam artists. Go with any other site.

Reply

Worst experiences of slot playing ive ever had on the web. Games seemed shoddy and better to find a truly enjoyable gaming experience elsewhere. Or find out the hard way and join if you like to lose.

Reply

So I had won 1600, and I’m so happy they paid out ! Super awesome r and didn’t expect that but…
When I go back to the game all my bets are limited. I use to be $2-4 a spin and every game is AT LEAST.half some are more lol super weird ?

Reply

Thanks betway team
Late but I have received my withdrawl

Thank you
User name-ashyash1

Reply

Worst site ever deposited 3 times had 200 in the account and got an email saying my account has been closed. Not received any of my money as of yet and cant contact. Rip offs

Reply

I won twice tonight in a very short space of time. After speaking to online support they assured me both payments were on the way. I then got one email and one payment even though I didn’t get a second email the second payment didn’t arrive yet. I will upgrade to 5 stars when my money hits my account. Andrew mcmonigle

Reply

Guys who facing problem of withdrawl, deposit and site not open plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will give your withdrawl soon plz be positive plz send us your queries on telegram…please telegram us @betwaysupport

Reply

Absolute crooks, this bookmaker does not pay out. They will take all deposits but if you try to withdraw any money even if it hasn’t been bet with, they will not pay out. They will ask for intrusive documents and then even when supplied will ignore you and ask for more time. Why waste your money here when you can go anywhere else. Their app is also very glitchy and not up to standard. Save yourself the hassle

Reply

These guys are crooks. I try and withdrawal $3800 I won on a baseball game and they said and emailed that they processed and withdrew my funds and didn't. They kept on blaming interac a third party payment company in Canada. Interac, the third party company, said they received nothing several times. Its obviously betway scamming me, as they tell me just to wait and will not even contact their payments department to see what's going on. They just plain out are trying to rob me of my $3800 payout. I contacted about 4 customer support staff and they do nothing but tell you to wait. Would not elevate to another department or higher up. I plan on taking legal action in a weeks time. And I wont just be sueing for my lost winnings.
Username: T22MULLEN

Reply

Guys Betway is 10000% fraud company..Beware don't even DEPOSIT a single penny.I had won 25K and I told them to transfer the amount to my bank account-they told me to get premium account by 5k to them and then they will allow ANY TRANSFER.Having no choice I did the same however I haven't rcvd anything.Also my 5k is not showing in my betway ac also.My I'd is keyurkdesai..Guys I am esclating this to Malta and UK govt but PLS DONT FALL IN TRAP.THIS IS BIGGEST ONLINE GAMING FRAUD EVER.SO DONT DEPOSIT A PENNY..YOU WILL APPRICIATE ME.

Reply

I have been a long time user of Betway. Never had any problems using the website and I would like to say that is my all time favorite betting website.

However, I tried to login on my computer but forgot my password, I understand the process of locking an account etc. My account now is locked and I am getting a message to contact customer support.

There is no way to get in touch with customer support. It is really frsutrating. All I want is to get access to my account again…

Reply

This is not a made up review join betway a few weeks ago thought I would give them ago even with reading the horror story's on here so I deposited a few quid and won a bit do thought I would withdraw some and thought I would only lose what I've deposited if thing go south and toy surprise they payed out within 24 hour I could not believe it I thought that would close my account and not pay well thanks betway never had a doubt after reading all the reviews I pooed my pants but a risk payed off hope this helps anyone thinking about joining them

Reply

I have a Betway account and it’s terrible 😔👎 they have no problem taking money when I deposit but find it impossible when I withdraw my 510 pounds has disappeared I also won one of their boosted bets I placed 11 pound and won 41.85 which at first was credited to my account then mysteriously taken off I’ve tried contacting numerous times with no success. Do not use Betway there are MUCH BETTER ONLINE BETTING APPS.

Reply

The Customer service is not available, only automatic system isoperating. Customers is very disappointed.

Reply

All I really need to say about Betway is this: they are a multi-million pound (or even billion pound?) company that have no possible way of getting in touch with them. No customer services at all. No phone number, email address or live chat. They say they have a live chat, sure, but whatever you type, it gives an automated response, says 'bye' and closes the conversation.
I had an issue with them not crediting my sign-up free bet, and it simply never got resolved, but I consider this getting off lucky. You could lose a bet you actually won, your balance could just disappear, or the withdrawal function could not work, and you'd have no option but to sit there and take it. Because, and I repeat: they have no actual way of contacting them!

How companies can get away with this is beyond me, but there you go – the modern world. It's all mental health this and wellbeing that, meanwhile gambling companies can scam you of as much money as they please and make billions of pounds while offering the worst possible service. Although I suppose they do have those 'tap out' adverts, so that makes it all ok, doesn't it?

Reply

A good betting platform overall, with a few irritants that genuinely drag the experience down.

Pros:
– Good limits – I won a fair amount and was not limited unreasonably
– Fast withdrawals – always got my money within a few days without problems
– Nice interface – enjoyed using the Betway website (can't say the same about the app)

Cons:
– Inaccurate and slow live betting information. They displayed incorrect information on several occasions during live bet (especially on the app) – use a score tracker app on the side if you are betting live
– Freezing/not displaying matches – many times Betway will not allow you to bet on a match or will freeze a game during live bet when things are getting interesting
– A "big-brother" vibe – Betway may reach out a little more than you'd like.

Reply

I feel Betway is a scum.i thought when one makes a withdrawal it is suppose to automatically reflect in ones account.i made a withdrawal of K1280 and up to now money does not reflect into my mobile account.av called customer care and they r telling me all sorts of stories. please avoid betting with Betway

Reply

Hi all guys..

Guys who facing problem of withdrawl, deposit and site not open plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem site will give your withdrawl soon plz be positive …please telegram us @betwaysupport

Reply

Reminder@betway please see the matter i had mentioned earlier

Userid-ashyash1
Withdrawl date-09/09/2021
Status-paid

Its been 9 day already

Reply

Hi Betway

I had withdrawal of 10637 on 9th Sep 2021. The transaction history shows the amount has been paid but it's still not credited to my account. Please look into this on priority as it's been 8 days.

User Name- ASHYASH1
Withdrawal Date – 9th Sep 2021
Status-PAID

Reply

Hello Betway Team & User!

You must have heard the name of Betway through various advertisements and you may have also created an account. A lot of people would also be playing with Betway, for them I would like to give a suggestion based on my experience.

Username in my Betway Account :- sdpatel91 and I am using Betway's service for about 8 months. I have lost about 22 lakh Indian Rupees ( $30,000 USD ) in betway, I have deposited money more than 60 times and withdrew only 1-2 times.

Now let me tell you their service, I had deposited 50,000 on 2nd March 2021 which was not a successful transaction according to Betway But the money was debited in my bank account. When I checked Betway Account, credit was not showing in it. I immediately chatted Betway, then they told that your money will be returned in the same account from which you deposited in 7-14 working days. I thought that if the company has a policy, then what can be done in it .

Later I deposited 2-3 times in Betway and lost the money. Now the period of 14 working days was about to be completed. I used to open Betway Account Daily that the bonus came or not to check it. One day when I opened the account in the morning, I saw that my 50,000 which was not a successful transaction according to Betway, it has become successful today. Wow what a miracle happened. When he would have checked his balance sheet then he would have seen my 50,000 which he should have sent to my bank account but he credited to my betway account.

They wanted that by returning my 50,000 back to the bank, it is better to give it to the Betway account itself because you can withdraw the deposited amount only when you wagered some amount. There is a possibility of loss of some amount in that itself. And it happened that I also lost 50,000 in Betway casino.

Now yesterday on 16th September, exactly the same thing happened to me as it happened before, so I spoke to the agent from Betway Chat Line and he told that your 30,000 rupees is in the process and from 24-48 hours your Betway Account Credit will be done. I thought let’s talk today what happened and how much time will it take to process.

The agent told that the deposit was not successful, so you will have to wait for 7-14 days. I said that ok give me an assurance that you will credit my money back to me in the bank itself. So he told that I cannot give assurance. I said that do one thing, let me to talk to your manager, On being asked many times, the agent gave me the email address of Betway support , which I had contacted and that address has already been tied for a long time, that means the Chat Agent did not want me to talk to the manager, that's why So he gave a tied email address. then he said yes, now we give you assurance that your money will be returned to your bank only. But how can I trust the one who says in a moment that I cannot give assurance in another moment, I give assurance that your money will go to your bank account only.

There is neither an e-mail letter nor any phone number, you can talk in the chat line but they do not listen and do not want to answer. Withdrawal of your winning money is a far away , you will not be able to get your deposited money back if they don’t want to give you .

Think Twice Before Use of Betway .

Reply

Don't bother wasting your time an money on this site..just burn your money and enjoy the glow and heat
You won't get any play or decent wins on here …its poo
Played a few months and should have not bothered. Other sites far better so don't waste your money

Reply

Worst book maker. I deposited and made some profit and they locked the account.

All the time support says the documents are under review and that's never gonna finish and I have to wait even if it takes forever.

Reply

My account has been blocked after I sent all documents requested. Still waiting for my money (900 ca). There is no way to get in touch with them. Via email, via phone, I cannot enter my account because they blocked it for no reason.
I would not recommend this website at all, they take your money and there is no way to contact them.

Account username cciccone37

Reply

Dear team,

It's been a long time approx a month that you are reviewing my complaint and checking up on my complaint.Really I am very much fed up from your customer service that you are continuouslly lingering on the process.I must have to give feedback on public platform so that atleast other clients will become careful during transferring money and will try my level best to aware the clients not to deal with betway.

Regards
Ankit chaturvedi

Reply

This company has withheld 1k in funds and closed my account with no explanation. Reading other reviews its seems they are pulling an "exit scam" where as they withhold all the funds in there users account and ban them. Basically a mass theft.

A complaint has been filed against there fianacial arm in Canada "Gigadat". If you are in Canada please report this buisness to the BBB, and consumer affairs Canada as they are complicit in the scheme.

We will be escalating to a complaint to local Law Enforcement as well

Nirajnand1994

Is my account username. I can no longer access it so reach out to my email on file. I simply want my deposit back

Reply

Hi Betway Team,

I had withdrawal of 21000 on 9th Sep 2021. The transaction history shows the amount has been paid but it's still not credited to my account. Please look into this on priority as it's been 6 days. It was never happened before and being a regular customer this much delay is not appreciated.

User Name- Keram2009
Withdrawal Date – 9th Sep 2021

Reply