Betway PLAYER REVIEWS(5098)
Simon
01 November 2021
Comment from uk.trustpilot.com
betfred has stole 16,000 from a customer and refused to return this money until thisisgambling.com took betfred to court! gambling commission knows about this and still issues licence to this company! be very careful with those crooks, if you need help getting your stolen money back, thisisgambling.com will also be able to assist you.
customer
30 October 2021
Comment from uk.trustpilot.com
This site has access to slot settings and makes them never win use a site like jaak or a sister site to jaak those guys know how to set the slots up betfred is a complete scam they say they use an rng but ive predicted 3 scatters over a 100 times now when you get your money toYour last 3 spins worth it will drop a near miss of 3 scatters when you need 4 to make you think there is a win coming so you deposit again ive noticed its only this site that has this weird feture im reporting them to the gambling commission to take a deep and hard look at there profits as every slot should only earn them around 6% of whats put in by everyone clearly its going to be a lot higher
Klm
30 October 2021
Comment from uk.trustpilot.com
Closing stores early without warning . Unable to place betsPoor service
Ciontolac Bogdan Laurentiu
29 October 2021
Comment from uk.trustpilot.com
I'm coming back with a review for grosvenor slots.After losing 400pounds + I've deposited 300 more. The same robbery happened. Stake 20 p=40,1.20 after 14-15 free spins. Stake 50p,1 pound=2 pounds after free spins. If this is not robbery, what it is then?Regardless of the noncence that their slots are regulated by I don't know who they are ripping people off.
Gavs
28 October 2021
Comment from uk.trustpilot.com
Another bookie happy to advertise good odds and perks but unwilling to lay unless your a mug. 1 maximum bet says it all. Hides behind responsible gambling banner making you jump through hoops with documents, bank statements, P60s, wage slips, pension statements etc which will take months only to be told you can bet on the casino which I never have or never want to or you can bet a 1 on the horses, very responsible!
Adam Jones
28 October 2021
Comment from uk.trustpilot.com
Never ever have I had my money kept for a non-runner. Absolute joke! Bunch of thieves!
Becky
28 October 2021
Comment from uk.trustpilot.com
Horrendous company. Rob, steal and cheat their customers.Stole 200 off me claiming they forgot to turn a market in play and so voided bet. They have no contact telephone number, no email address but only a sh1tty Live Chat service staffed by foreigners who leave you waiting 30 minutes for a reply and don't understand English.Yes the company is that bad!Betfair and Paddy Power are run by the same people so stay clear of Paddy Power aswell.They are forced to advertise heavily on TV and Radio as no one has a good word to say about them, so they are looking to prey on the naive who have no idea how corrupt and unscrupulous they are.Do NOT join Betfair or Paddy Power as they will take your money and try to ruin your life. There is no proper regulation in the industry so they behave how they like, (see Football Index saga where over 100 million was stolen).
MBGETIT
27 October 2021
Comment from uk.trustpilot.com
I bet on the Lakers point spread and Lebron was ruled out an hour and a half before gametime, I was in contact with someone live within 10 mins, apparently that timeframe was too long for them to void my bet despite there being over an hour till tip-off. Never heard of a sports book that won’t Void a bet when a star player gets injured.
alex
27 October 2021
Comment from uk.trustpilot.com
New to this site and wished I had read reviews before hand. If you like a spin on slots then stay away from this money grabbing con merchants after just a few deposits, the spins were so bad I closed my account.
Justas
27 October 2021
Comment from uk.trustpilot.com
I have been with them for around a year and only had great experience. Withdrawal times and process is brilliant and I always will have respect for companies who handle transactions trouble free and are responsive.
aaron bishop
27 October 2021
Comment from uk.trustpilot.com
What a great start with bonuses, then a week into the site I placed a bet and it deducted the balance said the bet was placed. I come back half hour later thinking I won and bang no trace of the bet and my stake given back. I contacted them and their response was, we are sorry have a good night and your stake was given back to you. Wow so generous and caring. Also Sportnation I hope you respond to this and Ill throw the transcripts in for you too.
rajender
27 October 2021
Comment from uk.trustpilot.com
It is really good, as I am using it from more then one years now, but the only thing which I am facing now days that whenever I am trying to deposit they keep my miney on hold for long tym as in for more then 10 days this is not acceptable, it is my money, yeah but all the other things are good, yes sometime they change bet as well but now onwards I have start taking screenshots, the only concern is deposit money sometime get stuck which they use to credit back after a long time, so mine is still stuck and waiting to be get credited in my account. When I asked for compensation they denied and now these days chat support is pathetic
Nripen Kalita
26 October 2021
Comment from uk.trustpilot.com
Its been more than 7 days,till my widrawl money not credited in to my bank account.
Bullion
26 October 2021
Comment from uk.trustpilot.com
All days was meant for everyone to be successful in life and no one knows his/her day don't wait for opportunity Success doesn't just find you You have to go and get it push yourself because no one else will do it for you I never for once believed in this so called Fixed matches thing till, I gave it a trial..This guy on Instagram Russell_betting he gives 100% fixed matches for free!!..YES absolutely free..all you need to do is pay him after winning..y’all should go check him out.
Mahnish
26 October 2021
Comment from uk.trustpilot.com
They said my bonus expired.i tried to play it on time but the website and application has bugs and the game doesn't launch.. Who is to be blamed? Its useless to contact me as you don't solve the problem..
Steve Dubois
26 October 2021
Comment from uk.trustpilot.com
Recently withdrew my account. I received an email stating they couldn’t send me my money because of processing errors. I haven’t received any money and now my account reads $0.00. It’s impossible to get through to anyone. It’s a huge scam. Betway please resolve!!!! Steve
shekhar bhadole
25 October 2021
Comment from uk.trustpilot.com
I was cheated in this app 6 lakh they are not responding and in india it’s illegal but they collecting money from different way using agree culture name Main market in Mumbai andheri and in live casino openly manipulating results and virtual table tennis game like within 30 second 3-11 points it’s possible in betway only it’s world largest fake and scam app I need my money back or else I will give complaints to cyber police and ED department and money laundering case Fema act of RBI and ur using fake upi ids and bank account to collect and credit the money so I will publish your whole scam to world make a arrange call for me I will tell my issue
Rody El Sayah
24 October 2021
Comment from uk.trustpilot.com
i accidentally excluded myself.can i know what will happen to the money in my account? and how can i get my account back?
Salageanu Adrian
24 October 2021
Comment from uk.trustpilot.com
So I joined up today and I got a 20 bonus to my already deposited 20 , won in the vicinity of 300 so I decided to withdraw my wins , few hours later to my surprise I get a 20 refund and a unhelpful customer care live chat guy saying I forfeit my wins when clicking withdraw so they’re 20 bonus will cancel all your wins apparently what a joke gutted
Tanya Creation
23 October 2021
Comment from uk.trustpilot.com
Hello betway Betway create new bank account in my account and I don't know how to add unknown bank account add in my betway account I think betway fraud app totally fraud actually I win 6000 amount but betway pay to unknown account to transfer my amount how to come unknown and who's add this Bank account in my betway account pls answer to me betway I trust u pls betway
Lillian Jantjes
23 October 2021
Comment from uk.trustpilot.com
All this time I was thinking it only happened to me, but something told me to google Betway fraud and all this came up. If it’s 1 person I would think system error but for it to happen to almost a dozen people then something does not seem right. I’ve been trying to withdraw from Sunday the 17th and still nothing. I’m so tired of hearing please except our apologies when nothing is getting done.
Mahnish
23 October 2021
Comment from uk.trustpilot.com
There is an issue with their promotions.. I did not get reward been months..i contacted them and its not resolved. They said 48 hours... Its past 48 hours still not solved..
Manoj Kumar
23 October 2021
Comment from uk.trustpilot.com
They will simply review your account once in every two months if you win consistently with high odds,they will make you to get mentle illness ,the thing they require when you will consistently is "You need to quit betway ",I still have a doubt ,I dont know why they review my account once in every two months ,this bloody motherfukers needs to get banned from india
Nikhil Gupta
22 October 2021
Comment from uk.trustpilot.com
1 week had been passed and till date my money has not refunded.. So i would like you to request betway team to pls look into and resolve the issue which i am facing and refund my money
Colin Kelly
21 October 2021
Comment from uk.trustpilot.com
I made a bet on +1 goal on Atalanta in their Champions League game last night (20/10/2021) v Manchester United. The game ended 3-2 to Manchester United. Under the rules of asian handicap section under the football rules section of the Betway website, it states and I quote "if the number of goals for each team are level after the handicap has been applied, it will result in a 'void' with the stake being returned". Betway incorrectly settled the bet as a loss. I contacted Betway straight after the result to outline this including submission of screenshot of the bet placed as requested. After contacting Betway to point out this error via the live chat, after 3 hours, Betway will not honour my bet in direct violation of their own stated rules and have been unable to provide a valid explanation as to why they will not do so. I urge anyone reading this to take their business to a honest and reputable bookmaker. Why take the chance with Betway who seemingly will decide arbitrarily at random which bets it honour, rather than settling bets in accordance with it's own published betting rules. I have attached a screenshot of my bet as my profile so that you may judge for yourselves. The choice is yours. Signed incredulously, Colin
Somya Singh
21 October 2021
Comment from uk.trustpilot.com
Hi I made a deposit to betway which was debited from my account but not credited to the gaming account . I made a complaint and they told me it will be automatically refunded to your account after 15 working days.Then same thing happened after fews days I kept on complaining about it to there customer service , I gave them my bank statement of 1 months and exact transaction details including bank reference and timing its been over 1 month, I regularly contact customer care but no solution to my problem yet, where should I complain on them from India
Nombuso
21 October 2021
Comment from uk.trustpilot.com
I withdraw amount 5 days back but still is not deposited to my bank account
Kishore kumar
20 October 2021
Comment from uk.trustpilot.com
My deposit 2000rupees not added my betway account. My deposit date 26-9-2021. Please refund my bank account. Already bank statement send. My user name kishork002. Please my problem quickley solved. Help me betway support
Peter Cason
20 October 2021
Comment from uk.trustpilot.com
I had to press one star to get into this messaging, however they don’t deserve one star. I have used them for years with no problems and suddenly my account is locked? They tell me to verify my account and I did, I sent a copy of my drivers lisence. They then said it would be resolved in 24 hours. Anyway one week later I still have a locked account and can’t reach them. They tell me to contact customer service and you go around ina big circle unable to do this. The email they offer states they are not monitoring the site. The phone number they offer states because of COVID they are not answering calls.The Q&a is inactive. At this point I am very frustrated, they have my funds and I have zero way of contacting them.
N Carter
20 October 2021
Comment from uk.trustpilot.com
Very difficult to leave offensive words from this review.... 4 months later..... after Betway closed and locked my account. still no reason/explanation given btw. The worst part is the balance containing my winnings has not been returned to my bank account. It sickens me to see West Ham United show up on my TV screen every Saturday wearing the despicable Betway logo across the Chest... but also some joy watching them get pounded into the dirt where their sponsor belongs. If the EPL wasnt full of junk squads it would all be worth it if these thieves were relegated all the way to the 3rd division where this 3rd rate Betway Company belongs.......
Betway support
20 October 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Makrand kumar kalleda
20 October 2021
Comment from uk.trustpilot.com
Hi I have made deposits to beyway which was debited from my account but not credited in gaming account I made a complaint and they said me it will be automatically refunded to your account after 15 working days, then same thing happened after fews days I kept on complaining about it to there customer service , I gave them my bank statement of 4 months and exact transaction details including bank reference and timing its been over 4 months, I regularly contact customer care but no solution to my problem yet, where should I complain on them from India
Nick Brown
19 October 2021
Comment from uk.trustpilot.com
Horrible customer service they say they are willing to help you out but they never do they still locked my account with money in it they should change their name from betway to scamway
roshan koottiyani
19 October 2021
Comment from uk.trustpilot.com
They purposely don't have a proper contact us link on the website. Then they make you wait hours to chat with someone. After the person wastes some more of your time, she tells you to send an email to support. My email hasn't been replied to in over a weak. These guys are so bad that they don't even have an automated email reply system. They don't care that they make a ton of monies off of bets by people like us. Betway wants to get greedy and cheat people out of their money too. My bank has proven to me that the money is with you.
Upset Customer
19 October 2021
Comment from uk.trustpilot.com
Very poor company to deal with. I opened an account to take the advertised bet 10 get 30 of free bets. The offer was not honored but they gave me a very questionable bonus which sports bets contribute zero to wagering requirements but winnings from your sports bets get split 63% cash and 37% bonus….with no way to wager through the bonus on sports bets. So, if you can place bets where the winnings get split cash/bonus why don’t sports bets contribute to wagering. If I could be bothered taking this to IBAS I would, but it’s just not worth the effort with this dodgy Betway people. I ended up withdrawing to cancel my accrued bonus and foregoing 250 of bonus money…..but then when I tried depositing again they tried adding back another bonus….get real….that’s so underhand…. I asked to have the bonus removed from my account and apparently that’s not possible….WHAT? Jokers.
Steven Peele
18 October 2021
Comment from uk.trustpilot.com
Total con, I put an accumulator on, after 75 minutes all my 9 teams where on top, but one was drawn at 75 minutes, tried to cash out but wouldn't let me, so for the last 15 minutes, they wouldn't let me cash out,, worst betting site ever, I thought foxy bingo was a con, until I came on betway, no more taking my money, definitely stopping using sites, you never win, they take every bit of money off you, bye betway
JAMES CURTIS
18 October 2021
Comment from uk.trustpilot.com
Sadly, I think the motto of Betway support is "Ignore them, they'll get fed up and go away eventually." Have to ignore their determination when it comes to holding on to one's money though. They begin with a few weak excuses, then just totally ignore one. They only owe me a measly 35.00, but when you consider they probably owe thousands of other punters the same amount, it puts it in perspective.
Prakhar Raj
18 October 2021
Comment from uk.trustpilot.com
These bloody motherfukers kept my 46400INR withdrawal on hold,When I contact through live chat they were telling we need to have a phone conversation with you.I am begging from last 5 days,but none of bloody motherfuker got in touch with me,they are showing hell.ban this bloody bustards from india
Nikhil Gupta
18 October 2021
Comment from uk.trustpilot.com
It has been 3 days since I complaint related to deposit problem but sadly there has not been any responce from betway side.. And in between these 3 days i had post review in this site 2 times but still there has not been any response.. So we can say that betway is a forget website whose solely purpose is to looted the people
Nikhil Gupta
17 October 2021
Comment from uk.trustpilot.com
Betway support at telegram is of another level forged coz when u contact betway support,, they will ask you to be a prime member first,, only then your money will be refunded.. They ask you to deposit 3000 INR.. Seriously man what a rubbish..
Neelan Samaratunga
17 October 2021
Comment from uk.trustpilot.com
Horrible company. Slow withdrawals and make mistakes on payouts. Avoid!
DILIP KUMAR
17 October 2021
Comment from uk.trustpilot.com
My user ID is dilip3212 and yesterday evening at 11 pm,I deposit 500 INR using upi id but when in enter transaction number 128956817258 in betway,it is showing rrn already use i m using betway from last 1 week.so request you to pls resolve it and refund my money as earliest as possible
JAVIER BRAVO
17 October 2021
Comment from uk.trustpilot.com
Rene from BetOnline chat services was very rude. We ask for a supervisor and he just said to me that if there is something else that he can assist with.... I ASK SEVERAL TIMES AND HE JUST END THE CHAT SESSION VERY RUDELY ON BEHALF OF BETWAY . the agent was rude and denied me a supervisor. I wILL cancel my account with BETWAY and I WIL CHANGE TO BETONLINE.AG THEY TREAT PLAYERS WITH RESPECT AND O CARE ABOUT YOUR MONEY.
JAMES CURTIS
16 October 2021
Comment from uk.trustpilot.com
I've left one star because I can't leave zero. I tried to withdraw 35.00 over a week ago. After a couple of days I received an e-mail telling me that they couldn't send money to my card, the card that I had used both to deposit and withdraw previously. After a wasted hour on live chat I received another e-mail saying that if I used the same card to deposit again, in would in effect "re-activate" the card. Like a mug, I deposited yet again with same card, still no money. After another "live chat" I was told that my card was unsuitable. (The card that was suitable to deposit with, but not to withdraw to). At one time, when they kept asking me to deposit using a different car, I asked if they could return my requested withdrawal to my account. No chance, yet every other online bookie/casino offers that service. Mind you Betway know you're not getting it either way, so it just saves admin work. I'd rather they just said "We're not paying you." I could then write the money off. Well, I've done that now anyway, but they could have made it a lot more simpler.
Betway support
16 October 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account not opening plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport
Haley Gray
16 October 2021
Comment from uk.trustpilot.com
HORRIBLE!! They don’t even give a bonus I bet everything from 10 cents to $5 a spin and I can’t win a single dollar. I’ve been playing for weeks at least $150 a day and have no received one bonus or a win over $10 it’s craziness and disgusting. Do not sign up or even waste your money. sugarhouse is by far the best casino app out there I’ve hit big wins and receive my cash outs immediately. So if you are looking for a LEGIT GOOD gambling app Sugarhouse in the way to go not this rob shop!! Do not give them another cent!
Nikhil Gupta
15 October 2021
Comment from uk.trustpilot.com
My username is niks72981 and today evening at 6 pm, I deposited 2000 INR using UPI id but when I enter transaction number 128830915120 in betway, it is showing RRN already used. I am using betway from last 2 years but never this thing happens but today it happened so request you to pls resolve it and refund my money as earliest as possible
Prakhar Raj
14 October 2021
Comment from uk.trustpilot.com
Why you are torturing me mentally without paying my withdrawal ,I got a e-mail.we need to contact you by call.I am available 247.Contact me on my registered mobile number in betway.i available anytime.Pay my withdrawal of 46400INR to my bank account
Nick Brown
13 October 2021
Comment from uk.trustpilot.com
Horrible customer service and they steal from you


Mr Martin Ashmore
01 November 2021
Comment from uk.trustpilot.com
Beware when frying to withdraw any amount over a couple of hundred pounds. They'll start messing you about ,asking for ridiculous amounts of I.D, citing all sorts of rules and regulations. I think this is done to keep the money in their accounts for as long as possible, earning interest. As well as it being incredibly frustrating and unnecessary , it gives the impression that they might go bust at any minute.
Beware when frying to withdraw any amount over a couple of hundred pounds. They’ll start messing you about ,asking for ridiculous amounts of I.D, citing all sorts of rules and regulations. I think this is done to keep the money in their accounts for as long as possible, earning interest. As well as it being incredibly frustrating and unnecessary , it gives the impression that they might go bust at any minute.