Betway PLAYER REVIEWS(5098)

Nikhil Kumar
28 July 2022
Comment from uk.trustpilot.com
My Betway account got self excluded and betway allow me to withdraw my money and i gave them my withdraw account and other necessary information. Next day i got a message on whatsapp and they said they are from betway support team and ask me for my personal details and documents.I was not aware about that and gave my details to him.Leter he changed my registered id and phone number and ask me 50000 INR to get back my account.But i didn't give him money and he threat me that you won't get money too.I inform the betway about this but they are not listening to me.This money is extremely important for me.This money will decide my future.Please help me.Betway let him change my Mail id and Phone number so easily.I didn't get any otp on my phone number or my My mail id.Please i need you help.Thanks.

Irek
28 July 2022
Comment from uk.trustpilot.com
I have won 250 pounds (uk) and I withdrawed it and they said please add a different card to withdraw it as the transaction was unsuccessful which I have done and they sending me stupid emails asking to withdraw it like I dont know how to ... There is no money for me to withdraw its been over 2 weeks and still nothing ,If you want me to Withdraw my winnings at least put it back to my balance on betway but my balance is 0.00 , When you tried to contact live support the numbers do not work , there is a live chat robot which again does not let you speak with somebody directly only options to choose from which are not relevant, Highly do not reccomend this website I feel scammed !!! Never ever will use again , worst website I have ever seen in my life.

Lonely Soul Clothing
28 July 2022
Comment from uk.trustpilot.com
Yet another crap site with hardly any bonuses and when they do land you win a fiver. What a joke !! Just closed my account . Youve lost a customer.

Srinu
28 July 2022
Comment from uk.trustpilot.com
Please Once Check my account.. I Bet India vs West Indies match 40 overs Best is 281.5 above But Rain Stopped and Only Played 36 overs So How to Decided i won or lost Please tell this is unfair... I Strongly recommending this bet is Void

Steven Ward
27 July 2022
Comment from uk.trustpilot.com
This site as an utter disgrace, take take your money give you absolute no free bets EVER , made 2 formal complaint about this none of which have been replied to at all , won't be placing any further bets I will be finding a new site today to join , bet they get back to me about this review today though , chat page does not work x tells you to follow a link and no link and looking at previous feedback everyone else seems to say the same , no phone number either and that have dismantled there email contact as well , looks very clear what they are doing give you no method to contact them on so in essence no one complains as there is no way to contact them , worst site and customer service I have seen in my life , avoid like the plaque

Naga durga ram
27 July 2022
Comment from uk.trustpilot.com
I had some winnings today without letting me know why you have locked my account reply to my mails,

Mary Harker
27 July 2022
Comment from uk.trustpilot.com
I've read All the reviews the betway team leave,they will contact with a personal message,these or in my case do not come,I have even threatened them with legal proceedings but they don't seem to care,they think they are above the law,maybe they are,but I will perserver as I will not be beaten by a multiple customer who treat their clients with contempt, a question why can I not give a company zero ratings,which surely betway deserve ?

Khaleel Shamkhede
27 July 2022
Comment from uk.trustpilot.com
EDIT: Withdrawal successfully done after changing payment method. PRE EDIT: I have been mostly a losing customer on Betway and whenever I have won, withdrawals have been smooth. But recently something very strange happened which may be a cause of concern. I made a withdrawal of rs 5780 and rs 5322 on this site for two successive days to my skrill account. The first one went through without an issue. But the second one I received a strange email from customer service that the wallet I used is invalid. This was impossible as the previous day, withdrawal went through without any issue.Then I deposited a small amount of rs 501 to check if the skrill wallet indeed was functioning and the deposit was successful without any problem. When I contacted customer service, they were acting very weird and not telling me what the issue was. Hope customer service of betway sorts this soon and there is nothing sinister involved.

gibin john
26 July 2022
Comment from uk.trustpilot.com
Dear betway scammer I just read your 7.2 terms and conditions and 100% sure that I have not violated any terms I have proofs and emails that you guys will deposite half of wining money to the account ..its your cheap tricks to scam people ..my legal team is working on it to kick out from India you scam people who win money on betway ..beggars I will never get hesitate to write my review till it gets ban till life time scammers find good job ..Thanks I will never get hesitate to write a review ..will be bannned soon scammers

Caroline-Anne
26 July 2022
Comment from uk.trustpilot.com
I have phoned this site. emailed them and was told its a gamble what is the gamble it's the free daily prize wheel promotion no its not a gamble it's a fix of the biggest magnitude. why you might ask and I will tell you. I have spun the wheel daily for the last 189 days with not one single win not One. Because its a free game they are doing nothing wrong. All the other sites I've tried might only drop you a win now and again and it's only a pittance most of the time, but that pittance is still a win on betway there is never ever ever a win so my advice is try some other sites like virgin games, gala casino to name a few good luck were ever you play but don't try betway

Steevan
25 July 2022
Comment from uk.trustpilot.com
Sir I had one issue of amount of inr 5000 pending not deposited to my account and i had to wait for so long to touch with live chat and replay from chat is wait for 2weeks 48hours and goes on still my issue not sorted today i contacted same and said i needed that amount for my commitment because it was pending from so long and for this reason he himself self excluded me for 6months is it fair . See everyone will have commitment na what's issue in that and that too self excluding without asking at all i need my account pls do the needful

Morine
24 July 2022
Comment from uk.trustpilot.com
Betway has robbed me of $150 winnings. I have sent them my documents multiple times asking for my money to be released and it has been nearly 2 months...no one replies to my emails...the chat option is only a bot so no help at all...I guess I'll just add that to the thousands of dollars already loss playing on their site...just unbelievable!!!!Betway contacted me after this review and were of no assistance whatsoever. Asking me to follow the same steps that I took many weeks ago that does not work for which I already sent them screen shots of...but the merry go round continues!!!

Darren
24 July 2022
Comment from uk.trustpilot.com
Where is my sign up free bet? Placed my bet, followed the t and cs but yet no free bet. First acca on us upto 30. Please can you add my free bet. No contact number, no chat, nothing.Darren Picton

Chewbacca
22 July 2022
Comment from uk.trustpilot.com
Not bad. Good boosts but they stop you using then after a few days

Jen
22 July 2022
Comment from uk.trustpilot.com
Signed up for the 30 free bet if you lose your first acca, which I of course did. No free bets. The live chat isnt a live chat, just an automated one that sends you round in circles and you cant talk to a human, sent emails to support but theyre not manned inboxes anymore Just disgraceful

Tawhai Matunga
22 July 2022
Comment from uk.trustpilot.com
Would advise anyone not to use Betway based on my personal experience. Was good initially, they offer good promotions etc. I received one payout of $140 from a multi. Then I proceeded to lose for about 2 years (lol) not depositing large amounts but enough to put $5 multis on sports. I was finally able to get a $200 multi around March of this year. I requested a payout but nothing happened. I have used chat 3 times since then, sent requested details to Betway and nothing has happened, no communication throughout. I've suspected that it's some kind of anti-money laundering process they have to go through....but ultimately they have shown zero willingness to help at all. To top it off I have logged on to my account where I can no longer access the help chat. In the meantime I've been using Leo Vegas and deposited multiple times and withdrawn 3 times. Long story short, don't touch Betway but try Leo Vegas!

chris
22 July 2022
Comment from uk.trustpilot.com
*STAY AWAY*Opened an account with betway. Placed a couple of bets and while I was watching my bets a message came up saying my account is closed. I then tried to use the cash out to claw some money back and they turned that off so I couldnt cash out and end result I lost the 2 bets. I got in contact with them explaining the situation and they said theres nothing they could do. While I was writing another reply on live chat they cut me off. A member called Nicole was really rude! Going to take the matter further. Got screenshots etcStick to the bigger betting sites like bet365, coral, William hill etc. Guys.

billy fitzs
21 July 2022
Comment from uk.trustpilot.com
I cannot believe all the negative reviews.I has a small issue with withdrawal which was partly my fault and contacted live chat and it was sorted within 5 minutes by Lorenzo.I was also able to communicate quickly and regularly through the company's social media channels..5 star service all round Thankyou

Amrutbhai
21 July 2022
Comment from uk.trustpilot.com
30 mail sent but no reply betway team not give my money all are proof send you don't use this site Indian people hold payment no way to receive money

Shane
21 July 2022
Comment from uk.trustpilot.com
Signed up for first acca on us, bet 25 but never had my free 25 bet. Ive done my bit, why not do your bit and give me the 25 you promise on the sign up page. No link to contact anybody, terrible

Er Ranjit Chaurasiya
20 July 2022
Comment from uk.trustpilot.com
i have withdraw 1000 on 13 July and 1000 on 18 July but till now i have not receive in my account so plz help me to get my money back user name Ranjit117

Simon D
20 July 2022
Comment from uk.trustpilot.com
On this site they will leave a little note under your review then email you a few days later essentially telling you to f*** off despite the fact that they are clearly in the wrong. Avoid and use competitors like bet365, Coral and William Hill that try to scam their customers a little less.

aaron westguard
20 July 2022
Comment from uk.trustpilot.com
banned after winning

Mark Hunt
19 July 2022
Comment from uk.trustpilot.com
Had no happy thoughts here ,greedy this one is ,slow interface ,will steer clear from this one .

gibin john
19 July 2022
Comment from uk.trustpilot.com
I got a call from betway saying it is trust worthy and made me to deposite 2500..I had bet for 3 matches and won 8700..I also an email saying my account is verified but from next they blocked my account as Im earning money from betway ..betway is scam company from Uk and Im in the process of banning betway beggars please find some good job

Vijay
19 July 2022
Comment from uk.trustpilot.com
I deposited 90k inr after they locked my account and asked for proofs .i sent them .but they say those are not correct send correct proofs. Simply by terms they looted.i didn't even know betway.they them self called and said deposit 2500 and get 2500 bonus.by seeing ads in tv I thought it was thrust worthy and i opened an account .but after depositing they locked and close my account.

Brian
18 July 2022
Comment from uk.trustpilot.com
Bet on Cam Smith to win the open.. Check my betslip only to see that I had cashed out before the final round...why would anyone cash out before the final round? Twitter support sends me to live chat.. Live chat has no operators available...I need this issue to be resolved.

Dyllan Raoul
18 July 2022
Comment from uk.trustpilot.com
I cannot withdraw my money

nem
18 July 2022
Comment from uk.trustpilot.com
most disgusting trashy service i have ever witnessed, cannot view my account details to make sure its all up to date, cannot remove bank cards that have been changed by my bank and live chat is a total waste, seriously it is appalling, pathetic robot agent saying to click a link to speak to a real person yet there is no link, worst bookmaker ever do not ever use betway it is really that bad,

Nathi Nkabinde
16 July 2022
Comment from uk.trustpilot.com
I'm from South Africa .I've been reading all these reviews and I'm shocked if these reviews are really true because so far since I've been betting on Betway I haven't encountered any problem with them..So far to me they are the best..My withdrawals never took 24hrs but less than that..What I am not sure of is will they pay me if I win 10 million rands..So far to me they deserve 5 stars indeed..I hope all these reviews are definitely not true and I believe maybe it's a technical problem..

darren h
15 July 2022
Comment from uk.trustpilot.com
problems with withdrawals.i have had or have account with just about all bookmakers this is the only one that I have trouble with making withdrawals. I was told the card was not accepting the payment but always takes deposits very easily. Its a real ball ache chasing up payments from bookmakers as the live chat is just very slow as it seems the staff are dealing with dozens or customers at the same time. And i was fed up of getting messages reading 'sorry for the time its taken to reply'Worst customer service experience ever.

Jm
17 November 2021
Comment from uk.trustpilot.com
Betway is pretty great. I have been a Betway user for quite some time and for the most part Ive had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says its paid. This is a serious concern as no funds have been released to myself and its been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right

paul gellatly
17 November 2021
Comment from uk.trustpilot.com
Worst casino site around company must make 99% of profits on this site as rigged as hell! No teasing on this site just steals your money as no matter what you play you will never get a win! Usual cpl of nothing wins but basically sit and watch your money get stolen without even hunting at a chance if you winning occasionally! Appalling

John
17 November 2021
Comment from uk.trustpilot.com
FRAUD!!! BETFAIR STOLE MY MONEY. THEY BLOCKED MY ACCOUNT AND DO NOT MAKE A REIMBURSEMENT OF THE MONEY THAT I HAVE IN MY ACCOUNT!!

Lynn
17 November 2021
Comment from uk.trustpilot.com
Never have a problem with QuinnBet, always good service.

Oz
17 November 2021
Comment from uk.trustpilot.com
I don't normally bother with reviews but this company really are on another level when it comes to lacking manners and being totally ignorant. All live chat seem capable of doing is demanding your bet ID even when it's not relevant.I will bet elsewhere. Maybe they'll improve their attitude when they lose customers

JH
17 November 2021
Comment from uk.trustpilot.com
Dirty disgusting disgrace of a bookmaker.. opened account placed bets all good.. then I didnt bet for a week and then they send me 20 free Spins so I logged into play them.. less than 30 minutes later an email comes saying I now have restrictions on my account and can no longer opt into any kind of promotion Disgusting.. no wonder so many people hate this company... scum of the earth

Steve
17 November 2021
Comment from uk.trustpilot.com
Allowed me to place a 6 fold bet this evening then 10 mins in 1 selection goes void when i have checked the match played yesterday so i should never have been able to place it and it shouldnt of been displayed on site go into live help by the time ive got past the bot and speak to some one there said we will void the full bet for you it voided for a few seconds then came back on now how conveniently no one available in chat talk about a drastic service daylight robbery

john
17 November 2021
Comment from uk.trustpilot.com
Have some OK sports promotions but stay away from their casino games. Play like they are totally rigged seen some crazy number sequences like a number you haven't got coming out on the roulette 6 out of 7 spins they just laugh when you complain saying its bad luck. If it was the other way round they would void the game and say malfunction. Make your own mind and use your common sense leave their games well alone

Sammy
17 November 2021
Comment from uk.trustpilot.com
Awful site, games are so rigged and you'll never get any bonuses or feature Another crap con of a site

Stevirobbo
17 November 2021
Comment from uk.trustpilot.com
I only gave this company one star because honestly I couldn't give zero. The online casino is a joke and if you just want to waste your time spending money with no returns play on this casino. They consistently play you by making you wait for any bonus's for at least half your waged money then give you bonus's for next to nothing an example of this is.... Start 100 you start playing and might get a 4 to 5 win (play with 1 a spin) you get a lot of little 6p or 20p or 50p wins which are all losses but it feeds you the fact they are wins (they go towards your win count) and when you get down to nearly 33% of your balance they give you a bonus and it pays you say between 1 and 35 most times on the very rare occasion it might pay you 60 I am basing this on multiple games like book of dead , legacy of dead, king kong cash etc the popular games. then it just dead spins out time after time this happened in the 2 months I investigated this site. So don't waste your time or money on this casino there are better ones out there and since they took away the auto spins on all sites it has just gone crazy bad with no wins in over two months on this site, but the computer algorithms will show 1.60 bonus's as you got a bonus and I will tell you this I got 2 bonuses on the run where it paid zero amount (piggy bank bills) and it took over 100 to get them which some people might say well that's gambling... no that's ripping people off. They should pay minimum amounts for bonus's and make it fair time to get them otherwise what is the point in getting bonus's which is what people play for. Take my advice people and stay away from this site and ladbrokes as they are the same online company paying you winnings and taking your money. This is a scam online by these company's so you have been warned and I hope the gambling commission investigates them properly.

david walker
17 November 2021
Comment from uk.trustpilot.com
Bet365 Got to be the worst betting app going, always down and Won't let you login, all the money Bet365 make and can't sort their rubbish app out ???

David
17 November 2021
Comment from uk.trustpilot.com
As soon as you win a few bets or place higher bets they cancel promotions and stake restricted you. Garbage bookie

Diana S
17 November 2021
Comment from uk.trustpilot.com
Wouldn't even bother giving it 1 star! It's all take take take, you'll never win, and there's never any promotions for existing customers

Jake
17 November 2021
Comment from uk.trustpilot.com
THE WORST FIRM i EVER DEALT WITH IN MY LIFEThe fact they dont respond to reviews on here says it all

Marco Machine
17 November 2021
Comment from uk.trustpilot.com
I been a customer with paddy power more than 2 years and I need to say is not a very good experience being their customer, I noticed more Im loyal and more they treat me badly, I play lots of their promotions more than 200 hundreds along I been with them and most of them I dont win anything, theyre saying I didnt win this time but the one I win I always get the last price, I asked them many times how this promotions draw works but they can never tell me how or who Decide who gets the first price or last or nothing. I thought very highly of them in the beginning but now is just a big disappointment. I used get a bonus every Wednesday now is been more than 3 months I dont and every time I contact them theyre saying try next week. I been so loyal to paddy power but I feel theyre taking the P..s especially when Im a VIP customer but they dont treat me like one far from that. I told them if I go to a casino and Im VIP I get free meals or tickets for a show or a night in the hotel . If I was an online Casino owner and my customers are VIP I treat them like one and make sure theyre happy!!

Carly
17 November 2021
Comment from uk.trustpilot.com
it is unbelievable that we are allowing gambling commission and william hill to keep stealing users money! this only demonstrates how corrupt the gambling industry is!! i have only found one company so far, who helped me get my money back after william hill refused today out my winnings and return my deposit. thisisgambling.com they are doing everything the gambling commission should be which is protecting customers and preventing crime!

Betway support
16 November 2021
Comment from uk.trustpilot.com
Hello Guys who facing problem of withdrawl and deposit and account lock plz telegram us we will help u 24/7 plz guys don't be frustrated of any problem we will solved your problem soon plz be positive plz send us your queries on telegram...please telegram us @betwaysupport

Christopher Steele
16 November 2021
Comment from uk.trustpilot.com
This company closed my account because I was not meeting 'responsible gaming requirements' they claim they use to prevent 'problem gambling'.Sure, I've stepped up my gambling this week, but that was due to the darts tournament.I'm not exactly loaded, but I do have an household income of well over 67k a year, so I don't think betting 90 is the end of the word, nor implies I have a gambling problem.It appears this site upsets quite many people in one way or another. I tried to contact them but they no longer respond to emails and you have to use a FAQ section which is useless.As a note, the odds on darts were great which is why I used the site. I suppose I'll use another company. One that actually has an email or chat function.[Edit] Oh wow, after reading recent reviews (which are almost all 1 star) seems I dodged a bullet with this company
Hana
29 July 2022
Comment from uk.trustpilot.com
My account was indefinite self excluded with my confirmation or my request, what I said is just a question on Twitter asking if I indefinite self excluded, my balance will be paid or not as account still unverified and delay verification for more than 7 days , stated "just a question" and " I only ask I know the steps for indefinite self exclusion" and I also asked " if I close my account, my balance will be paid or not " so why then indefinite self excluded and not close account as I asked about two cases , never sent to me to confirm this exclusion, not even suspended my account till discuss gambling responsible with me , they excluded my account after a minute from my last deposit as if I want to make this what let me to deposit then , now I only asked them to consider account is closed not indefinite self exclusion as I want to open a new account and also to get my balance there
My account was indefinite self excluded with my confirmation or my request, what I said is just a question on Twitter asking if I indefinite self excluded, my balance will be paid or not as account still unverified and delay verification for more than 7 days , stated “just a question” and ” I only ask I know the steps for indefinite self exclusion” and I also asked ” if I close my account, my balance will be paid or not ” so why then indefinite self excluded and not close account as I asked about two cases , never sent to me to confirm this exclusion, not even suspended my account till discuss gambling responsible with me , they excluded my account after a minute from my last deposit as if I want to make this what let me to deposit then , now I only asked them to consider account is closed not indefinite self exclusion as I want to open a new account and also to get my balance there